# Page 15 | OneCause Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 15 - Is OneCause the right Fundraising solution for you? Explore 379 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/145329/Fundraising-Software/reviews

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OneCause

4.7 (379)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 15 - Reviews of OneCause

## Showing most helpful reviews

Showing 351-375 of 379 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

LT

LaToya T.  
Deputy Director  
  
Used the software for:

### "BidPal's mobile bidding software is the answer!"

April 26, 2016

4.0

We used another mobile bidding company before giving BidPal a whirl and are so glad we experienced BidPal. The software was user friendly, plus the staff is extremely nice and helpful. We haven't used the full Giving Center, but for mobile bidding, they were amazing. Our only complaint is there is no way for guests to preview auction items on mobile phones leading up to the event, which helps build excitement and is more convenient than checking a website.

Review Source

SF

Susan F.  
Director of Annual Giving & Special Events  
  
Used the software for:

### "BidPal to the Rescue!"

April 21, 2016

5.0

Auctions and Galas are so stressful to plan, implement and wrap-up. However, using BidPal's suite of fundraising products lessens the stress of planning and implementing, and completely removes the hassle from the wrap-up. No more bid sheets, no more messy reporting, no more billing, and the paperwork fits into one folder - that's what I call technology at it's best! The icing on the cake is the super professional and accommodating staff.

Review Source

SJ

Sabrina J.  
  
  
Used the software for:

### "BidPal helped us tremendously!"

March 14, 2017

4.0

We have used BidPal for two of our auctions now. We are a small public school PTG and don't raise a ton of money, but I firmly believe we raised more money using BidPal then we did without it. Did it pay for itself? Yes, I believe it did. We didn't make a lot more, but having the software to run the auction was very helpful so even if it just covered the cost of the software, it was still worth it in the labor it saved us!

Review Source

MJH

Mary J H.  
Asst Director of Development  
  
Used the software for:

### "Organizes an auction beautifully!"

April 21, 2016

5.0

Our non-profit's annual Bid 'n Buy auction is our largest fundraising event each year. We've used BidPal for four years now, and we rely on it completely. Easy to use, good customer service before, during, and after the event, and seamless. Our guests at the auction are comfortable with it, and we have lots of volunteers to help any who are not familiar with online bidding. Highly recommend.

Review Source

CP

Colleen P.  
Coordinator of Alumni Relations and Annual Fund  
  
Used the software for: Less than 6 months

### "Best Auction Software "

February 22, 2018

5.0

Pros

BidPal has great customer support from day one to post event. With their helpful staff, we were set up and ready to go live within a few days. Easy set-up and user friendly for guests.

Cons

I wish there was a cheat sheet for reporting and a wording on some successful text messages that have been used.

Review Source

JS

Jeff S.  
  
  
Used the software for:

### "User-friendly"

March 6, 2017

5.0

I found BidPal to be exceptional not only in terms of checking in registrants at the event, but also checking them out with their auction items. The registration process was quicker than it has been in the past and monitoring the auction and confirming participants winning bids helped keep things moving as the event wrapped up. Looking forward to possible integration with Raiser's Edge.

Review Source

SW

Samantha W.  
  
  
Used the software for:

### "Helped us raise more money at our Gala than any year before!"

April 19, 2017

5.0

BidPal helped us raise more money for our annual Gala than any previous year. We used the giving center to sell tickets and help promote the event before the actual day. We loved the mobile bidding and our guests did too! And check-out was a breeze and the reports that we can use after the event are so helpful. And, their support staff is top notch!

Review Source

GV

Ginger V.  
Office Manager/Admissions  
Education Management  
Used the software for: 6-12 months

### "Great Product/Great Customer Service"

September 10, 2020

4.0

The support of the customer service and implementation team made all the difference with using OneCause.

Pros

Loved the Silent Auction Feature and Bidding Process

Cons

Having to choose the vendor for processing payments and the learning curve of some processes.

Review Source

CM

Cristen M.  
  
  
Used the software for:

### "BidPal is a Must for all auction events"

March 14, 2016

5.0

I have been able to use BidPal for 3 different auction events so far. The difference between BidPal and paper auctions is astronomical. Anyone wondering if it is worth the money, don't second guess - it is! BidPal's client managers on on-site team is second to none and they work with you every step of the way to make your event a success!

Review Source

TB

Tia B.  
  
  
Used the software for:

### "Excellent."

March 15, 2017

5.0

We had a record-breaking auction this year, and BidPal was an excellent partner in our event. Recent refinements in check-in software made entry to the event easier than ever, and we had a smooth event all around. Our auction is large and unwieldy, and the team at BidPal offered helpful support every step of the way.

Review Source

TP

Thomas P.  
Chairman of Denim and Diamonds Fund Raiser  
Civic & Social Organization  
Used the software for: Less than 6 months

### "My Rotary Club has a big annual fund raiser and Bid Pal was enormously helpful."

February 12, 2018

5.0

It helped us set a record for our annual fund raiser. Initially we were concerned about the cost, but in the end the program allowed us to make more than enough to exceed past years numbers and pay for the license.

Pros

The support was immediate, detailed and with caring followup. The support staff was very professional. The accounting features, the sign in procedures and the software for the silent and live auctions were superb. We were extremely happy with the program.

Review Source

OB

Oliver B.  
Executive Director  
  
Used the software for:

### "We use BidPal for multiple events"

May 23, 2016

4.0

BidPal has all the tools (and more) that one would ever need to put on a successful event. Even better, though, is that BidPal has first rate customer service and help desk option to keep small problems from becoming big. We have used BidPal for multiple years and plan on doing so in the future.

Review Source

ES

Erin S.  
  
  
Used the software for:

### "DIY First Timers"

November 7, 2016

5.0

We were a little hesitant to go ahead and do so much on our own especially because it was our first time using any mobile bidding. We found BidPal to be user friendly and our silent auction more than doubled. The best part of the night was the ease of checkout.

Review Source

LH

Lindsay H.  
Development Operations Manager  
  
Used the software for: Less than 6 months

### "Smooth and mostly seamless overall adding to the success of our event. "

July 2, 2018

5.0

Pros

The customer support and lack of paperwork following checkout. 98% of the event was wrapped up when I went home the night of. That was amazing!

Cons

The creating of your own pages wasn't as easy as I thought it would be. I am not well versed in adjusting pictures to create banners, etc. but that being said, our marketing manager had no problems with it.

Review Source

SS

Shari S.  
  
  
Used the software for:

### "BidPal really helps with the auction process from start to finish."

October 26, 2015

4.0

Uploading the auction items gets easier each time but the photo uploading can set you behind a bit. The Will Call goes quickly and smoothly. I would make sure your BidPal rep stays through the Will Call in case there is any packing slip discrepancy.

Review Source

MW

Melissa W.  
  
  
Used the software for:

### "We love that BidPal is constantly improving the user experience"

November 9, 2016

5.0

We use BidPal to manage our silent auction at our gala every year, and the product is constantly improving. The staff is incredibly helpful and responsive. Every team member was willing to offer insight and suggestions every step of the way.

Review Source

TJ

Tivoli J.  
  
  
Used the software for:

### "BidPal for the Win!"

November 3, 2016

5.0

The BidPal team was a great asset to our annual gala! Our guests had a fantastic time bidding, largely due to BidPal's organization, ease, and the end-of-night quick alerts for when they won. We cannot wait to use them again!

Review Source

CC

Casey C.  
Ex. Director  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Virtual Fundraising Made Easy "

October 27, 2020

4.0

I have loved my experience so far. The support team is wonderful and having your own personal contact for any questions I have makes my job a lot easier.

Pros

How user friendly it is to set-up. Also the Bidpal is so easy for the donors to use and figure out!

Cons

I like the Templet's but like to see more color scheme's.

Reason for choosing OneCause

I was referred by my sister who works in the Marketing Field.

Review Source

Response from OneCause (formerly BidPal)

November 16, 2020

Casey, Love hearing you and your donors have such ease with our solutions. Great work taking your fundraising virtual! We appreciate you, #FearlessFundraiser!

cR

cheryl R.  
CFO  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "great tool that helped us raise money"

October 23, 2017

5.0

I think we raised more money because of this electronic solution.

Pros

easy to use. support was great. having someone on site was critical. when the scheduled person couldn't make it a back up was right there

Cons

the software took some training but made sense once trained. loading and learning the registration process was confusing, smartpay anywhere was confusing.

Review Source

AK

Amy K.  
Marketing Manager  
  
Used the software for: Less than 6 months

### "It was a very intuitive system for us, as well as the user"

March 5, 2018

4.0

Pros

It is very user-friendly, especially when navigating post-event. I can very easily see who won specific items, who donated via fund-a-need, total amounts per person, and overall amount raised.

Cons

It took a while to figure out the best way to upload photos to set up our main pages for the customer view (i.e. Welcome page)

Review Source

CN

Courtney N.  
  
  
Used the software for:

### "American Heart Association - Baltimore Heart Ball"

March 14, 2017

5.0

It was my first time using BidPal. The reps were helpful, informative, and professional. It was a great first experience and I would definitely use them again!

Review Source

BH

Barbara H.  
Admin Ass't  
  
Used the software for:

### "Software, customer service - hard to beat!"

March 14, 2016

5.0

Easy to use and any questions that came up were solved right away with BP great customer service! And on site assistance could not have been better.

Review Source

AH

Ashley H.  
Development Coordinator  
  
Used the software for: Less than 6 months

### "Positive, easy to use, and successful! "

May 24, 2018

5.0

Pros

It is so incredibly easy to use for attendees of all ages! It is easy to understand, and made our event a roaring success.

Cons

The backend website reports could be easier to understand. I work with several reports in different databases, and they are just harder to navigate to find what I am looking for.

Review Source

CS

Cindy S.  
Chair  
  
Used the software for:

### "Made the whole fundraising experience go well"

April 26, 2016

4.0

Registration went too slowly, however, checkout was the easiest ever. The staff was helpful. Customer service was amazing.

Review Source

NM

Nicole M.  
Co Chair  
  
Used the software for: Less than 6 months

### "It has been great. Still learning how to use everything. It has been wonderful with the customer se"

September 25, 2017

4.0

Pros

Easy to use just navigating all the options available. Once you do one drop down ut is easy to remember how to navigate.

Cons

Some of the options are not easy to find. Some of the tutorials need more information and could be helpful.

Review Source

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