Who Uses This Software?

Retailer, Restaurant, Liquor Store, Vape Shop, Apparel Boutique, Quick Serve, Bakery, Bar, Gift Shop, Food Truck, Pet Shop, Coffee Shop


Average Ratings

9 Reviews

  • 5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $49.00/month
    See pricing details
  • Pricing Details
    30-day full-feature free trial plus 30-day money back guarantee!
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Shopventory
  • shopventory.com
  • Founded 2013
  • United States

About Shopventory

Shopventory is the optimal inventory management and detailed sales and profitability reporting solution for Clover, Square, PayPal Here, Shopify and WooCommerce. Shopventory offers Purchase Order and Vendor Management as well as Low Stock Alerts and Auto Restock capabilities. Includes User Access Controls, Kits & Bundles, SKU Creation, Barcode Creation & Printing and well as free Barcode Scanning App. Multi-location with warehouse support and reporting. Sign up for your 30-day free today!


Shopventory Features

  • Alerts/Notifications
  • Forecasting
  • Inventory Optimization
  • Kitting
  • Manufacturing Inventory Management
  • Mobile Access
  • Multi-Channel Management
  • Product Identification
  • Reorder Management
  • Reporting/Analytics
  • Retail Inventory Management
  • Supplier Management
  • Warehouse Management

Shopventory Reviews Recently Reviewed!


Pretty Good Product with Great Customer Service

Jun 21, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money

Pros: I needed something to help me track my inventory better that also integrated with my Square POS and Shopventory did the trick. It was kind of difficult to set up but the customer support was amazing and they helped me every step of the way. I probably took at least 2+ hours of their time just to help me set up a free trial account. The main reason I signed up for it was to get functionality that wasn't present in square such as setting COGS. Overall I am happy but hope to see some feature improvements in the future.

Cons: A few drawbacks which make Shopventory difficult to use:

No mobile app. This is a pretty painful pill to swallow to be honest. As a small business owner, often times I can only go shopping for ingredients when I have some spare time. Having the ability to check stock levels in real on my phone while i'm shopping would be a huge win. Currently, I try to login to their website on my phone but it isn't even mobile friendly which can be quite frustrating at times. After speaking with support it's also clear this isn't even on the horizon.

Upsell quickbooks integration: Not a huge fan of paid SaaS products that lock out features for an additional fee. Quickbooks integration will cost you an extra, which DOUBLES the price of the product. If it's already been developed, why not just include it into the subscription? There's nothing I hate more than feeling like I'm being nickel and dimed.

Overall I will continue to use this product as I have already set it up, but it's likely I will look for something in the future that has a mobile app as that functionality is just too important for me at the moment.

Vendor Response

by Shopventory on May 31, 2019

Hi Mark, thanks for the review!

We're glad you have been able to use Shopventory to understand the true profitability of your products. It makes us happy to hear that!

Shopventory has two free mobile apps that you're welcome to download:

The first is our Dashboard App ( https://help.shopventory.com/reporting/dashboard-mobile-app ) which gives you a pulse on your business health at all times.

The second is our Barcode Scanning App ( https://help.shopventory.com/skus-and-barcode-scanning/barcode-scanner-mobile-app ) which you can use to scan the barcode on any item to see current stock levels on the go.

Regarding the QuickBooks integration - we do have it included for free in our Professional package if you'd like to do that instead! You'll also get intelligent forecasting reports, 10 unique user permissions, and access to the current beta features.

As always, we're here to help and we're glad to have you as a customer!

Top of the line company

Nov 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is easy to use. A lot of features are being upgraded on a regular basis. Seems there is a way to do whatever you want to accomplish. If it is a feature that would benefit a many of their clients, they upgrade as soon as they can.

Cons: Not much really. Every so often, I find something I would like that it doesn't have. However with the help of their Top Notch Support Team, we can usually find a way around to get what I need. You are also dealing with someone in the United States. No language barrier.

Overall: In a retail situation, the inventory is what the business revolves around. This program is the best and easiest to use. I have tried a few.

Their Support Team is the best. They go out of their way to help you solve a problem is it can be solved. However, users do make not smart moves sometimes. Some of these cannot be recovered from. I had a problem with SKU's last week, their tech support went in and helped me reset all my SKU's to something that was valid. No one stops until a problem is solved.

Vendor Response

by Shopventory on May 31, 2019

Hey Sheila! Thank you for the review. We're glad to have you as a customer!

Great for Small Businesses with Multiple Locations

Feb 07, 2019
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Provides all the inventory management features you wished that Square provided (like a followable paper trail). Makes putting together transfers and orders a breeze. Great, quick customer service team when you have an issue. Constantly improving the system as well as adding features. Great way to tie together your WooCommerce / WordPress store with a physical location. Have been working on mobile apps like an inventory scanner app for smartphones.

Cons: The pricing tiers are the main issue. Once you go above 3 integrations (locations, so for example, 2 stores and a website) you have to go to their 10 location tier, which is over double the price. You can't add a pop-up or anything like that. User access controls have been improved greatly, but are still less customizable than I would wish. Because the development team is small, they sometimes introduce bugs into the system that will mess up your inventory, but the customer service team is great and will fix it for you pronto.

EXCELLENT! customer service, easy to use, and incredibly useful

Dec 10, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I've had such a great experience using Shopventory: they have excellent customer service that's quick, effective, and personalized; updates made to the platform are targeted specifically toward customer needs and requests; the platform is easy to use, yet provides so much more useful data analysis than I expected; so far I haven't experienced a single bug except for one caused by a linked program! Couldn't be better

Cons: My only qualms are that certain improvements don't have quite the customizability that I would hope for, but I imagine that these additional improvement are simply still in the he works. The other con is that Shopventory isn't compatible with Squarespace yet! So I'm anxiously awaiting for that update to release.

Overall: I save a lot of time reordering inventory, I have a much clearer idea of my margins, and I can see when I might be experiencing theft. Great product overall.

Vendor Response

by Shopventory on May 31, 2019

Hi there!

We're excited to hear that you've enjoyed working with our Customer Care team! We love working with the different businesses we serve.

We'd like to get your feedback about past and future feature releases. Please send your thoughts to help@shopventory.com - It will help us a ton!

An excellent program

May 27, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
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Pros: The customer service is excellent! Unlike many other programs I've used, the Shopventory team answers your queries quickly and efficiently. They almost always understood my issues and were able to solve them right away. They're incredibly professional and nice to deal with.

Cons: Bulk loading items into inventory and running barcodes can be tedious

Overall: My company has used four different programs for POS and retail in the past six years. The Shopventory team worked patiently with me to make the transition to them as easy as possible. I am thankful for their support.

Vendor Response

by Shopventory on May 31, 2019

Hi Anita! Thanks for the review.

The kind words about the Customer Care team are appreciated! We have a great time working through the needs of the businesses we serve.

We're happy to have you as a customer!

Capterra loader

Integration with POS and easy to use

Mar 09, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: Integration with POS is very easy to accomplish. They real time sync works very well. It's easy to setup and to use. Very intuitive and helpfull videos. Simple to create PO and manage inventory

Cons: There is a few basic things missing, like the possibility to write notes on a partially received PO, or if you make a mistake. In fact you can't write notes anywhere which is quite annoying. It works in modules and I think the price it's too high for what they are offering for professional and Elite packages.

Vendor Response

by Shopventory on May 31, 2019

Hi Ana! Thanks for the review.

We're glad that Shopventory is automating your business! Our newest Purchase Order feature allows you to automatically add all items that are running low. Pretty powerful stuff!

We appreciate the feedback on writing a note on a partially received Purchase Order. Our engineering team will take that into consideration.

However, you can write a note in several other areas of the software, such as when doing a reconciliation. These notes will show on the audit logs of all items.

Let us know if you have anymore feedback and we're glad to have you as a customer!

Awesome Customer Service

May 17, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: This software has made our retail business manageable, would highly recommend

Cons: I have not found a con for this software yet.

Overall: We had two locations that were very hard to manage, one was an open air market where sales went very quickly and this software solved our problems instantly!

Vendor Response

by Shopventory on May 31, 2019

Thank you for the kind words, Pam!

Take control of your inventory with this product

May 25, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use and the integration with Shopify.

Cons: I have no complaints about this software.

Overall: Great product. You receive informative emails and the customer service is absolutely top notch. The response time is great.

Vendor Response

by Shopventory on May 31, 2019

Thank you for the review, Andres!

We're glad to have you as a customer using the Shopify integration!

Capterra loader

Powerful, but with quirks

Jun 12, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: We connect to Square and this system helps us know the Cost of Goods sold where Square lacks.

Cons: The software can be a little tricky to set up. Be sure to ask support if you have any questions before proceeding.

Overall: Customer Service is the best.