# Page 3 | Thrive by Shopventory Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Thrive by Shopventory the right Inventory Management solution for you? Explore 117 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/145337/Shopventory/reviews --- Thrive by Shopventory 4.8 (117) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Thrive by Shopventory ## Showing most helpful reviews Showing 51-75 of 117 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use FE Fernando E. Sales Manager Retail Used the software for: 1-2 years ### "The Multi-Tool of Inventory Management!!!" September 30, 2020 5.0 Super solid experience, while there has been some learning and need to reach out to support from time to time the user experience, the functionality, accuracy and ability to track modify and cycle count inventory is top tier. I've used Square Retail, QuickBooks POS, LightSpeed and a few other smaller programs that boast inventory management. They all pale in comparison... and if you want Brick and Mortar (I'm using Square and WooCommerce) Shopventory can manage it all whether I want stand alone inventory or pooled inventory it has me covered! Love it! Pros Shopventory first and foremost is unbelievably user friendly. From day one it is easy to setup, maintain and even if you are unsure of anything on the platform, knowledgeable support and guidance are a click away... yes even during a pandemic! Cons The only thing I can think of is the addition of managing serial numbers, but that really speaks to maybe 2-3 products for me so while nice to have. I wouldnt sacrifice the ease of use or multi platform functionality of Shopventory for being able to use SN# with a far more confusing and less robust competitor. Alternatives considered [Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/) Reason for choosing Thrive by Shopventory Pricepoint and user interface are much better on Shopventory. Switched from [Square for Retail](https://www.capterra.com/p/170272/Square-for-Retail/) Ease of use, functionality, compatibility with other ecomms Review Source Response from Shopventory October 14, 2020 Fernando we are so glad that you have found Shopventory to be user friendly, easy to setup, and easily maintained. We agree that our customer support team is fantastic and very helpful! We'll let our developers know about your request to add managing serial numbers. We are always working to improve Shopventory for our customers. Thank you for your five star review! KC Kate C. owner Apparel & Fashion Used the software for: 6-12 months ### "Our Thrive Experience " June 27, 2023 4.0 Any time I have had an issue, customer service chat has been excellent. I really likening this and plan to continue to. Pros The bulk upload feature and excellent, speedy customer service are my favorite features. Cons I wish there was a way to search sold items by date to quickly clear them from the system. Alternatives considered [Square for Retail](https://www.capterra.com/p/170272/Square-for-Retail/) Reason for choosing Thrive by Shopventory The bulk upload feature and customer service. Switched from [Square for Retail](https://www.capterra.com/p/170272/Square-for-Retail/) There was no way to bulk upload items. Review Source Response from Shopventory June 29, 2023 Hi there Kate! Thanks for leaving this review about our bulk upload feature and amazing customer service. We're super happy to have you as a customer! SK Shawn K. Founder Retail Used the software for: 6-12 months ### "Customer Service is AMAZING" June 20, 2023 5.0 Using the Clover POS is a nightmare for inventory control. It constantly loses information after it's been entered in. Thrive completely changed that for us! Now all of our inventory is bang on. It's easy to check activity on any sku and figure out where discrepancies may have happened. Pros Simple and easy to use interface. Customer service is by far the standout feature at Thrive. The entire team is SUPER helpful and are there to answer any questions you might have. When we first started with Thrive, I chatted with them almost daily for two months as I figured everything out. Absolutely fantastic! Cons The jump between their pricing tiers is kind of ridiculous and the next tier is very expensive. It would be great if you could add features a la carte. Also dislike that it counts gift cards as sales. Alternatives considered [Yellow Dog Inventory](https://www.capterra.com/p/95249/Yellow-Dog-Inventory/) Reason for choosing Thrive by Shopventory Shopventory seemed much easier to use, had enough of the features I was looking for and was a fraction of the price. Review Source Response from Shopventory June 23, 2023 We appreciate you leaving this great review, Shawn! Our customer service team is always happy to work with you. We're always thinking through how to better price our product for businesses like yours. We really appreciate hearing your feedback! jJ jesica J. owner Apparel & Fashion Used the software for: 2+ years ### " I love to use shopventory! " June 17, 2023 5.0 Pros easy to manage my products Shopventory is a user-friendly inventory management system designed to simplify the process of tracking and managing your inventory. Whether you're a small business or a larger enterprise, Shopventory offers a range of features and tools to streamline your inventory operations. Cons Quick Setup: Shopventory offers a straightforward setup process. Once you sign up, you can easily connect your point-of-sale (POS) system or e-commerce platform, import your existing inventory data, and start managing your inventory right away. The platform provides step-by-step instructions to guide you through the setup process. Review Source Response from Shopventory June 23, 2023 Thank you so much for leaving this review of Thrive by Shopventory! We're happy you had a quick integration and set up process. We agree we work for small and large businesses alike! EV Emilie V. Ecommerce Marketing Manager Food & Beverages Used the software for: 6-12 months ### "Great! " September 22, 2023 5.0 Pros The customer service and support team are one of the best I've worked with! Someone was always available to answer my many questions with little to no wait time in the chat box. Easy to set up and I always knew I had support if I needed it. Cons I wish there had been the option to integrate with Metafields, as we are moving heavily in that direction for our storefront. Review Source Response from Shopventory January 16, 2024 Thank you for your "Great!" review! It's fantastic to hear you've had a positive experience with our prompt customer service and easy setup. Since you've left your review we've added a ton of additional fields for you to sync with, including meta fields! Your switch from Stocky Sales & Field Automation to us is appreciated, and we're here to support you further! KC Kevin C. Director of Operations Wholesale Used the software for: 2+ years ### "A great all-in-one software for multi-location management" September 5, 2019 5.0 I've been using Shopventory for over 3 years now and it has been great. It was a brand new app when we started using them and they have just been adding new functions and making everything work! The multi location reporting and inventory management is super easy to use and it just works every time. Their customer support is always a great help. They are hard at work improving this day by day and I can't wait for what news in store! Great for multi-store operations and an all-in-one program for most if not all needs! Pros The best thing about Shopventory is that I can manage all my locations from one single page. I have a primary warehouse that receives all goods and then distributes to our retail locations. With a couple clicks I can adjust inventory counts of ALL locations. It's just really easy to do and I don't have to go into each stores inventory software and manually adjust each thing. Literally saves me hours of work every day. I can create purchase orders directly from Shopventory and it'll email my vendors my order automatically. It has many more nice features that really help! Cons Not really a Con for the software, sometimes it glitches and lags due to being cloud based when it is under heavy load but those issues have been less and less every update. It is a board software that is doing many things so it is expected occasionally. A quick logout and login fixes the issue if there was one. No other issues in my experience. Review Source Response from Shopventory September 10, 2019 Hey Kevin, thanks for the great review! You're correct. We're improving our offering every day based on the feedback from customers such as yourself. We're glad that you've been with us for so many years and we're looking forward to many more! RS Rusty S. Co-owner Retail Used the software for: 2+ years ### "A very robust and powerful inventory software" August 21, 2020 5.0 Accurate inventory. Accurate data. Excellent customer service. Pros It has good reporting. We had a little learning curve because we've been with them so long they have implemented so many additional functionalities! Once you get past the learning curve it is smooth sailing. And their support is the best I've seen in the industry. I always there for you to walk you through the issue. And their tutorials are easy to follow. Cons It's really nothing but it does so much there is a learning curve to learn and know everything it can do for you. Once you learn all it can do you have a lot of data to analyze. It's an awesome system. Alternatives considered [Square for Retail](https://www.capterra.com/p/170272/Square-for-Retail/) Reason for choosing Thrive by Shopventory Within less than a week we went back to Shopventory. I can't find anything on the market at this price that can beat what it gives you. Review Source Response from Shopventory August 31, 2020 Rusty, we are so glad you've been able to use our advanced reporting capabilities to get accurate inventory and accurate data! We keep adding new features to our software and understand that it can take a little time to start to utilize all of the different reports and features that we offer within our software. We are happy to hear that our support team has been there for you every step of the way as you learned the software and that our online tutorials have been useful! Thank you for your 5 star review. LW Lisa W. Owner Music Used the software for: 6-12 months ### "Keeps us on track with our inventory" June 28, 2023 5.0 Thrive by Shopventory allows for a one-stop easy-to-utilize platform to keep on top of inventory, and product trends. Owning and operating a business is a second (post-retirement) career, so this product has been very helpful in keeping up with all the details and metrics of product management. Pros I really like the built-in and custom reports that can be generated to get a comprehensive view of the status of the business. The customer service is also top-notch and very quick to assist in answering questions. I feel as though they really care about ensuring that the users are getting the most out of the product. Being able to remotely utilize the system for product management is essential. Cons This is likely an end-user issue, but on occasion, the "Bundling" option is a bit glitchy with listing "components". Again, more than likely, this is a user issue. Reason for choosing Thrive by Shopventory Ease of use. Price. Flexibility. Review Source Response from Shopventory June 29, 2023 Hi and thanks for this review of Thrive! Our customer reports are great for creating business dashboards. These can be highly effective for franchises! Our customer support loves working with you so we're happy you enjoy them too! We have improvements to bundles coming out soon. Stay tuned! SM Steven M. Office Manager Sporting Goods Used the software for: 2+ years ### " 10/10 Recommend" June 27, 2023 5.0 Pros Easy to use and navigate. Easy to add new products and is to configure. Cons Wish they had a way to organize customers orders and update them instead of having to have a separate application Review Source Response from Shopventory June 29, 2023 Hey Steven, thanks for leaving this 10/10 review! We're thinking about ways to help you manage your customers. Stay tuned! TC Tammy C. Owner Retail Used the software for: 6-12 months ### "Great Program" June 19, 2023 5.0 Inventory and getting better syn and count. Pros Feature are pretty simple. I love the fact that you can see what is saved and what is not saved. I love that it will not let you duplicate anything. Cons No help on weekends! When something really bad would happen it will hold up my business Review Source Response from Shopventory June 23, 2023 Hi and thanks for this review! We're excited to hear you love some of our core features such as save status. We're always working to improve our platform so you don't run into any issues on the weekend. We have tons of help resources for you in the event of something like this! JC Jeff C. Owner Retail Used the software for: 2+ years ### "Thrive is great!" October 24, 2023 5.0 User interface was great! Inventory management was great Pros Great for making mass changes to inventory, as well as ordering Cons They didn't have a lot of options for customized reporting/build your own. Reason for choosing Thrive by Shopventory Ease of use Review Source Response from Shopventory January 16, 2024 Thank you for your review. We're glad you find our inventory management and ordering features effective. We note your point on customized reporting and appreciate your feedback. It's great to hear that our user interface and multi-location management influenced your choice to switch to Thrive. We're here to support and improve your experience further! CH Caleb H. Owner Retail Used the software for: 1-2 years ### "Shopventory is a great software" December 19, 2019 5.0 Pros Shopventory is defenily great at linking a great inventory with square or syncing between to platforms such as square and shopify or woocommerce or even clover. There definitely is a need for something like shopventory. Cons There are a few things I wish they had on the software but with the team working hard I feel like they will add more stuff. I would like to see a option where if you get the same product from multiple vendors that it tell you to get a product that is below par from the cheapest vendor first. This would save lots of time trying to figure out the cheapest place to find that product again. I feel like that is where computers are supposed to step in and save time which is money. It should also alert you if most of your vendors went down in price so you know that your company should probably lower price as well. Shopventory does have an where it will automatically guess when you will run out of a product which is really cool but is a little pricey. I imagine if the software works really well it would be worth it based on the size of your company. Review Source Response from Shopventory January 21, 2020 Thank you for the kind review Caleb! We're so glad to hear Shopventory is continuing to make things easier for your business. Those are great insights into vendor comparisons. We do plan on adding more of that kind of automation to the app soon, and your suggestions help point us in the right direction! LA Luigi A. Director of Operations & Development Food & Beverages Used the software for: 6-12 months ### "Robust with Incredible Customer Support" April 23, 2021 5.0 Shopventy has enabled us to do business in a way that I could have only dreamed of. Since the launch of shopventory we have experienced some our largest internal developments and growth. It has helped us grow and further develop new uses for Shopventory. Key features that have been the most impactful: Shopventroy enables us to add, remove stock adjust via desktop or mobile application with low latency. Shopventroy enables us to add, edit, or remove a product and reflects that change on our e-commerce POS or our brick and mortar POS without needing to make further changes on other applications. Everything happens in Shopventory. Shopventory allows for multiple users, or in our use case, an entire department to update stock during our manufacturing process on a mounted tablet. Shopventory's detailed reporting and low stock alerts has enabled us to make smarter manufacturing decisions. Pros Integrates seamlessly into existing business software and POS's such as Clover & Shopify. Ability to sync stock and update product info across multiple platforms with a reasonably low latency. Cons There are some software quirks and nuances that are odd, but they are easy to become familiar with and the development team pushes out regular software updates (daily to weekly). Reason for choosing Thrive by Shopventory Shopventory was the only system that integrated SEAMLESSLY into cross platforms. Review Source Response from Shopventory May 14, 2021 Hi Luigi, thanks so much for the review, and for partnering with us! It's our mission and joy to support businesses like yours as best we can, making it easy to combine your Clover & Shopify store management is music to our ears. Keeping the team organized and inventory up to date is our mission and we are so glad you are finding Shopventory useful! AO Alessandra O. Owner Retail Used the software for: 2+ years ### "Important Help management " June 20, 2023 5.0 good Pros Management of my inventory, I have 2 physical stores and I can integrate with Shopify. Cons I would like to have an option to synchronize with Shopify or not, after inserting a product into a system. But we don't have this option. It's automatically synchronized with Shopify. It's terrible. Reason for choosing Thrive by Shopventory when i choose Shopventory I did not have any other option. Review Source Response from Shopventory June 23, 2023 Thank you for this review, Alessandra. We're actually working on ways to not automatically sync your product to shopify! Stay tuned. MB Mary B. General Manager Food & Beverages Used the software for: 1-2 years ### "Customer Service Is Excellent!" June 21, 2023 4.0 The customer service is excellent, but the PO format doesn't work well for us so I make adjustments where they are needed. Pros As there are some features/fields that are not available on the PO the customer service reps have always done their best suggesting other options. Cons "Terms" is not an option on the PO's so this is the most difficult thing to adjust, but I have an alternative that works "Okay" Reason for choosing Thrive by Shopventory The \[sensitive content hidden\] chose it. Review Source Response from Shopventory June 23, 2023 Thank you Mary! We appreciate this review and feedback. We have a bunch of new fields coming soon. Make sure to keep and eye on our feature release messages! Great feedback on purchase orders. We'll work to implement them where appropriate! VR Verified Reviewer 3D Junior Designer Consumer Electronics Used the software for: 6-12 months ### "Great for Small Businesses with Multiple Locations" February 7, 2019 4.0 Pros Provides all the inventory management features you wished that Square provided (like a followable paper trail). Makes putting together transfers and orders a breeze. Great, quick customer service team when you have an issue. Constantly improving the system as well as adding features. Great way to tie together your WooCommerce / WordPress store with a physical location. Have been working on mobile apps like an inventory scanner app for smartphones. Cons The pricing tiers are the main issue. Once you go above 3 integrations (locations, so for example, 2 stores and a website) you have to go to their 10 location tier, which is over double the price. You can't add a pop-up or anything like that. User access controls have been improved greatly, but are still less customizable than I would wish. Because the development team is small, they sometimes introduce bugs into the system that will mess up your inventory, but the customer service team is great and will fix it for you pronto. Review Source Response from Shopventory July 2, 2019 Hi there! Thank you so much for leaving us a review. We're always working on ways to improve our offering and have introduced several new user access permissions (for employee cycle counts) recently. Please let us know if you have any other great ideas! It makes us happy to hear that you love our Audit Log tool and Purchase Order/Transfer system. We just launched a big update to the Audit Log and made Purchase Orders automatic! KN Kimberly N. Accounting Supervisor Retail Used the software for: 6-12 months ### "Awesome service!" May 3, 2024 5.0 Overall, my experience with Thrive has been great and easy to use. Pros It's fast and easy to use. Also, very friendly customer service! Cons The format of the purchase orders should include 1 more column for the received quantity! Review Source Response from Shopventory January 24, 2025 Thank you for your feedback! We're so happy to hear that Thrive has been fast, easy to use, and backed by friendly customer service. We also appreciate your suggestion about the purchase order format—we’ll make sure to share it with our team for consideration! LL Lynne L. Senior Sales Health, Wellness and Fitness Used the software for: 1-2 years ### "Customer Service Excels with Shopventory" November 7, 2022 4.0 Pros I am not the major user but it is simple to navigate and tech support is right there for any questions no matter how smallShout out to \[SENSITIVE CONTENT\] today! The patience of a Saint. Cons No problems so far in my department. We have a very unique system marriage and a very small business and for what I do it is straight forward Review Source Response from Shopventory March 3, 2023 Thank you for this review! We're happy to hear you've enjoyed using our service and are excited to have you as a customer long-term. VR Verified Reviewer IT Manager Consumer Goods Used the software for: Less than 6 months ### "Thrive metrics is a slam-dunk" June 14, 2023 5.0 Customer service is super-capable and fast. Thrive regularly updates their product. It is a living, breathing software company that just 'gets' inventory. Pros Integrating with Square was SO easy. It's practically a flip of the switch. Cons I have thousands of bills of materials and there is no way to import those--I had to setup a web macro using UI Vision Pro to do the one-by-one setup. Reason for choosing Thrive by Shopventory I chose Thrive by Shopventory over alternative products because of its seamless integration with Square. It has not disappointed. Review Source Response from Shopventory June 23, 2023 Thanks for this "slam-dunk" review! We really appreciate the feedback. We'll definitely look into ways to upload your bill of materials. We can see that being very helpful! We hope you continue to enjoy Thrive's Square integration. We work hard to make it work for you! VR Verified Reviewer Marketing & Accounts Manager Food & Beverages Used the software for: Less than 6 months ### "EXCELLENT! customer service, easy to use, and incredibly useful" December 11, 2017 5.0 I save a lot of time reordering inventory, I have a much clearer idea of my margins, and I can see when I might be experiencing theft. Great product overall. Pros I've had such a great experience using Shopventory: they have excellent customer service that's quick, effective, and personalized; updates made to the platform are targeted specifically toward customer needs and requests; the platform is easy to use, yet provides so much more useful data analysis than I expected; so far I haven't experienced a single bug except for one caused by a linked program! Couldn't be better Cons My only qualms are that certain improvements don't have quite the customizability that I would hope for, but I imagine that these additional improvement are simply still in the he works. The other con is that Shopventory isn't compatible with Squarespace yet! So I'm anxiously awaiting for that update to release. Review Source Response from Shopventory May 31, 2019 Hi there! We're excited to hear that you've enjoyed working with our Customer Care team! We love working with the different businesses we serve. We'd like to get your feedback about past and future feature releases. Please send your thoughts to help@shopventory.com - It will help us a ton! TS Tim S. owner Retail Used the software for: Less than 6 months ### "Annoyed... but only because I can't give a 6 star rating" February 9, 2023 5.0 The experience has been really good. There are very few things in this world today that have given me more confidence rather than less. Shopventory is a miracle solution for us. Pros Shopventory has done the following for my business- Solved issues with inventory that have plagued us for years. - Created accountability among my staff for who is making updates in the system- Given me valuable sales data to help keep more products in stock- Connected me with a level of customer service that I have not experienced before. Cons It doesn't work spectacularly with Woocommerce Product Bundles... but it still works a million times better than what we were using before. Switched from [Spendwise](https://www.capterra.com/p/141589/Officewise/) This was recommended by our new web administrator. Review Source Response from Shopventory March 3, 2023 Hi and thank you for leaving this review. We're happy to have you as a customer! Thrive has been used by lots of our customers to help keep their employees accountable. We have great audit logs! Our reporting is also wonderful which it sounds like you have seen with the sales reports. We appreciate the feedback on the WooCommerce integration. We'll look into it! RS Rose S. Owner Retail Used the software for: Less than 6 months ### "Shopventory is necessary for Square use" June 27, 2023 5.0 Pros I love the reports and the ease of adjusting inventory quantities, audits, and the ability to create bundles. Cons I wish that Shopventory was a little cheaper. Review Source Response from Shopventory June 29, 2023 Hi Rose! We appreciate this great review. Our inventory and audit reports help supercharge any Square point of sale. Bundling products is also a super useful feature! Thanks for being a great customer! AM Andrew M. Logistics Manager Retail Used the software for: 1-2 years ### "Great System!" June 20, 2023 5.0 Pros I love how easy it is to transfer products between different stores. Cons Sometimes it can be slow to load. It's not too bad, but can be frustrating. Review Source Response from Shopventory June 23, 2023 Thanks for your great review! Using Thrive to transfer product from store to store, or from sales channel to sales channel is essential. We're happy to hear you use us for that! LA Liam A. Director Music Used the software for: 6-12 months ### "Review - Shopventory" March 26, 2020 4.0 Terrific. Pros Once I worked out the variant stuff (thanks for all your help \[SENSITIVE CONTENT HIDDEN\]!!!) it was fantastic for creating items with multiple ingredients. I found it more accurate than any stock system I had used before, and it's integration with Square fast and seamless. The customer service is INSANELY good! Thanks for all your help guys. Once the global madness is over, we'll be right back. Cons I would like the stocktaking process to be simpler, and more customisation with report start and finish times. Also, please more decimal points for variants! For us as a business, we use Shopventory most to get a 'value used' figure at the conclusion of each week- this is the value sold + any wastage & comp stock, so as to determine the weekly cost of goods sold. I'm able to use my own spreadsheet in conjunction with Shopventory to get the figure, but I would love to be able to do it in one click through the platform. Review Source Response from Shopventory March 27, 2020 Hi, thanks so much for the kind review! We take our software and service seriously, and are so glad to hear you've had a great experience. We love your insight for improvements as well! Just recently we released a feature to make stocktaking simpler by incorporating barcode scanners--just scan your products, upload, and counts are done! More decimal points are on the radar. As for reporting, we'd love to chat further about how we can help get the numbers you need faster, perhaps using our Inventory Change Report. Please reach out to our support team when you get a chance and let's collaborate! CM Chelsea M. Owner Retail Used the software for: Less than 6 months ### "Great Customer Service!" April 16, 2020 5.0 The customer service is top notch! \[SENSITIVE CONTENT HIDDEN\] helped me get setup and walked me through the entire process. I had approximately 1,000 - 2,000 skus. I had to do major clean up on my data before loading (which was my own fault, I had different skus for quite a few of the same products in my two different systems \*facepalm\*). I also received Pros I had a brick and mortar retail business and also had a website. I used square for brick and mortar and shopify for e-commerce. It had become extremely difficult removing/adding inventory between the two systems and I needed a solution that would sync the two inventories. I also had an issue of overselling inventory. Shopventory corrected both of those issues. Cons When you bulk upload new products, you cannot add a description, categories, etc. Instead, you must go back in and use a bulk edit spreadsheet, find the products just uploaded and then add in the missing data. With that being said, I made this suggestion and am told it is being worked on, so that's great! One other thing, if you use shopify and have tags on your products, once shopventory syncs it sees tags as "categories" and will create those categories and products are "duplicated" into those categories. Review Source Response from Shopventory April 24, 2020 Hi Chelsea, thanks so much for the review! We love hearing that Shopventory makes it possible to have a store and sell online without spending all day managing it, especially during this pandemic. Thanks for your suggested improvements as well, we take those seriously and will keep you posted on updates! ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.