# Manager SE Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Manager SE Software - reviews, pricing plans, popular comparisons to other Auto Repair products and more. Source: https://www.capterra.com/p/145351/Manager-SE --- # Manager SE Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Manager SE ## What is Manager SE? Manager SE is a shop management software that helps simplify and organize all automotive repair tasks, including writing accurate estimates and ordering parts, tracking business results with integrated reports, and text messaging customers. Key features include digital parts catalogs for simplified ordering, reports for tracking revenue and sales, and contactless payment options. ## What is Manager SE used for? [Auto Repair](https://www.capterra.com/auto-repair-software/)[Auto Body](https://www.capterra.com/auto-body-software/) Overall rating Based on 78 user reviews Reviews sentiment Positive 76% Neutral 15% Negative 9% Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Manager SE?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.mitchell1.com&name=Manager SE) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Manager SE 4.1 (78) VS. [### ARI](https://www.capterra.com/p/201737/ARI/) [4.6 (638)](https://www.capterra.com/p/201737/ARI/reviews/) Starting Price Contact vendor Starting Price $39.99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.9 (78) Ease Of Use 4.5 (638) Value For Money 3.5 (67) Value For Money 4.7 (600) Customer Service 3.8 (71) Customer Service 4.6 (568) ## Manager SE alternatives [AutoLeap](https://www.capterra.com/p/216500/Autoleap/) [4.8 (742)](https://www.capterra.com/p/216500/Autoleap/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/216500/Autoleap/) Highest Rated [AutoRepair Cloud](https://www.capterra.com/p/147213/AutoRepair-Cloud/) [4.9 (163)](https://www.capterra.com/p/147213/AutoRepair-Cloud/reviews/) Starting price $59.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/147213/AutoRepair-Cloud/) [Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/) [4.6 (265)](https://www.capterra.com/p/169022/Shopmonkey/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/169022/Shopmonkey/) [Autorox](https://www.capterra.com/p/184222/Autrorox/) [4.8 (62)](https://www.capterra.com/p/184222/Autrorox/reviews/) Starting price $899.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/184222/Autrorox/) [View all alternatives](https://www.capterra.com/p/145351/Manager-SE/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Billing & Invoicing 3.9 (31) 80.65% of 31 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Service History 4.0 (31) 77.42% of 31 reviewers that rated this feature as important or highly important Track work performed and resources used for past customers, sites, or assets Work Order Management 3.8 (29) 75.86% of 29 reviewers that rated this feature as important or highly important Creating, assign, and track jobs and/or tasks for work orders Quotes/Estimates 4.1 (28) 78.57% of 28 reviewers that rated this feature as important or highly important Generate quotes or estimates for customers VIN Lookup 4.4 (27) 70.37% of 27 reviewers that rated this feature as important or highly important Search by a unique Vehicle Identification Number (VIN) to reveal a vehicle's features, specifications and history Labor Rates 4.3 (25) 72.00% of 25 reviewers that rated this feature as important or highly important Track, manage, and standardize customer rates for services performed by technicians Manager SE 24 features Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Schedule appointments via a calendar Create, manage, and send invoices or bills to customers Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Alter the layout and content of reports Track and manage inventory levels to maintain proper supply Track and visualize the status of an ongoing job and the time spent on tasks or projects Track, manage, and standardize customer rates for services performed by technicians Schedule predetermined or ad hoc maintenance services and labor requests Track parts inventory levels and manage re-stocking Accept and process customer payments for products or services using hardware and software Reporting on how each user, task or process has advanced since its initiation Create, send, and track purchase orders and their statuses Integrates with QuickBooks Generate quotes or estimates for customers Allows service businesses to track ongoing repairs Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Plan availability and assign specific time slots for tasks and resources Track work performed and resources used for past customers, sites, or assets Search by a unique Vehicle Identification Number (VIN) to reveal a vehicle's features, specifications and history Creating, assign, and track jobs and/or tasks for work orders Create, design and manage workflows for repetitive tasks Features 3.9 (75) 3.9 Based on 75 reviews ## Pricing Value for money 3.5 (67) ### Starting price Contact vendor for pricing Free trial not available Value for money 3.5 (67) 3.5 Based on 67 reviews ## Integrations [ SocialCRM](https://www.capterra.com/p/179885/Social-CRM/)[ ProDemand](https://www.capterra.com/p/10021584/ProDemand/)[ XCharge](https://www.capterra.com/p/234836/XCharge/) ## Support, customer service and training options Customer Service 3.8 (71) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.8 (71) 3.8 Based on 71 reviews ## User reviews Overall rating 4.1 Based on 78 reviews Filter by rating 5(35) 4(24) 3(12) 2(4) 1(3) Mentioned topic Sorted by most recent CF Caleb F. Owner Automotive ### "Not Fun. You're on your own if you have a problem" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 2, 2026 The people that work for the company are ok the software when working is ok. But if you have an actual issue with anything you're going to be on your own Pros When the software isn't frozen it works ok. The labor guides where easy access even though they where often times wrong Cons Billing department is impossible to get a hold of. I wanted to ask about some issues I was seeing on statements and have been on hold for 2 hours. I spent 1.5 hours on hold Monday before I had to give up. 2 hours the next day. I've left a message with the billing department manager several times now and still have not received a response. At this point I want to cancel my services and cant because no one apparently has the ability to do anything to your account. Well unless you want to buy more services. They are all over taking your money but do nothing if you have a billing issue apparently. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BY Brian Y. Visa Consulting Specialist Legal Services ### "Maintaining our consulting fleet on the road." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 January 31, 2026 Time is money in our consulting firm. I use it to operate our transport logistics. It is not very expensive yet the interface seems a little bit outdated. Pros The mobile access amenities enable me to monitor the position of our company fleet vehicles when I am out on an appointment with clients so that no appointment is missed. Cons This learning curve is very steep to my administrative department and sometimes we have bugs and problems when attempting to integrate it with our accounting software. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Christopher P. Owner Automotive ### "Best system for the price. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 2, 2025 It’s easy to install and get running within and hour which was awesome. The rep shows up in person and if I need to call I can even after hours. Pros This is the best value for the money I’ve spent. There isn’t anything out there at beats the price. A management system, digital inspection, texting, repair information and a customer retention management tool for less than $500 per month I just can’t beat it and neither can anyone else. Super easy to navigate. It’s secure, I use the dvi feature for mobile access and it works. Cons It’s kind of stuck on my computer. I use mobile manager to write new ROs in the parking lot but there are times I wish I could just pop open my phone and use it online and not be tied to a computer. Switched from [Real-Time Labor Guide](https://www.capterra.com/p/118918/Real-Time-Labor-Guide/) Customer history and easier for my accountant to get all reports she needed because I linked my QuickBooks to it. Alternatives considered [RO Writer](https://www.capterra.com/p/173266/R-O-Writer/) Reasons for choosing Manager SE Repair information was included with the purchase and my techs needed it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NE Nick E. Service Manager Automotive ### "Amazing diagnostic reference" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 15, 2025 Overall we highly recommend Mitchell for their catalog of repair procedures and user interface. Searching by VIN is very useful when you’re in the middle of a job and need a key piece of information. Pros Our shop uses both the light and heavy duty applications daily. They’re fantastic resources for repair breakdowns and schematics. Easy to follow directions ensure that even younger techs can perform complicated repairs. Cons The only issues we have faced are the lack of support for some less than familiar truck makes and models, and not every brand lists standard repair times for accurate repair quoting. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CR Camila R. Owner Automotive ### "M1 added value and efficiency to my shop" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 30, 2025 Amazing experience so far, just recently switched so there is still plenty of features I am getting used to but I have my rep if I have any difficulties! Pros Mitchell1 has been a great addition to my shop. Switching to this system saved me money and it has so many amazing features. Your rep comes to you to teach you everything you need to know, you can keep an eye on all your repairs at the shop, you can use their ProDemand on the phone! It has improved our team efficiency at the shop Cons There isn't much to criticize here about M1. Maybe if I had to say something, I wish the design on the software itself was a bit better. Switched from [AutoLeap](https://www.capterra.com/p/216500/Autoleap/) Saving me $$, certain features were lacking, customer service was slow Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NS nour s. CEO and design Alternative Medicine ### "The best review ever " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 October 17, 2025 Overall experience is good and I loved everything about it ! Thank you very much ! Everything turned out great and extraordinary Pros I liked everything from the SE tools to everything there is to see, I liked everything from the tools to the SE excellence Cons Nothing everything was quite perfect everything from tools to the way the design was and everything about the software Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GM GEOVANNY M. Construcciones Construction ### "Manager SE la más segura del mercado " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 October 17, 2025 Nos ayudado en la curva de aprendizaje para todos nuestros empleados y la seguridad que se tiene con este sistema Pros Este sistema me gusta mucho por su relación de calidad -precio. Qué tiene la facilidad de resolver errores y problemas Cons Este sistema me gustaría que tenga mas funciones y sea un programa completo qie toda empresa o industria necesite por completo Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. OA Osama A. Data Annotation Computer Hardware ### "Excellent product for Most Customers" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 September 15, 2025 My experience was good, not bad. Things go well with no hardships and of-course the system could be enhanced a little, especially for accelerating orders completions. Learning curve is moderate since workshops need several days of training for using reports properly. Mobile Access is basic, which is satisfying on my side. Updates need to well-applied because some of them might cause regressions. Pros Manager SE provides software-management system for automotive repair tasks. its organisation with the customers is fantastic and efficient. They provide good value for the money paid with security and better customisation of the services offered. Learning curve is moderate since workshops need several days of training for using reports properly. Mobile Access is Cons Some of the repairing procedures aren't efficiently conveyed to the customers, so filling in these faults within the system by adding more client support on the system. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Jameson C. CEO Telecommunications ### "Manager SE Review " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 21, 2025 Pros The standout features of Mitchell 1’s Manager SE shop management software include its ease of use and comprehensive functionality for auto repair shops. I found it secure and easy to access the information and repair status I needed in a timely manner. I never had any bugs or issues while using the system and found the customization additions came in handy. My shop found value for the money as it was more cost effective than other solutions. A mobile access app would be a nice addition. Cons Limited mobile access features. An app would make the system more versatile for technicians and shop owners to be able to access info on the phone vs lugging a laptop around. Switched from [CDK Global](https://www.capterra.com/p/122988/CDK-Global/) I changed dealerships to a location who had just implemented Mitchell 1. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SL Sarvesh L. Associate Software Engineer Program Development ### "Helps Save Time and Improves Workflow" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 June 30, 2025 Overall, it's a reliable tool for managing work efficiently. It helps improve task organization and reduces manual effort. Pros The best thing about Manager SE is how it simplifies tasks. It provides an easy-to-use interface and helps teams stay organized, which ultimately saves a lot of time in managing projects. Cons Initially, getting used to all the features takes some time, and certain advanced options can be confusing without proper training or support. A more detailed help section would be helpful for new users. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/145351/Manager-SE/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [ARI vs Manager SE](https://www.capterra.com/compare/145351-201737/Manager-SE-vs-ARI) [AutoLeap vs Manager SE](https://www.capterra.com/compare/145351-216500/Manager-SE-vs-Autoleap)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)