--- title: "Petal Physician Scheduling Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Petal Physician Scheduling Software - reviews, pricing plans, popular comparisons to other Medical Practice Management products and more." source_url: "https://www.capterra.com/p/145352/PetalMD-Medical-Scheduling/" page_type: "product" language: "en" --- # Petal Physician Scheduling Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Petal Physician Scheduling ## What is Petal Physician Scheduling? Petal Health's Physician Scheduling simplifies managing physician schedules with tailored templates and rule-based planning. It supports balanced workloads, addressing burnout by considering individual preferences and workload complexities. Physicians gain control over their schedules, with capabilities for leave requests and shift swaps, ensuring up-to-date information across all devices. Scalable across various healthcare settings, it enhances efficiency and job satisfaction. ## What is Petal Physician Scheduling used for? [Medical Scheduling](https://www.capterra.com/medical-scheduling-software/)[Medical Practice Management](https://www.capterra.com/medical-practice-management-software/) Top alternative Featured Overall rating Based on 64 user reviews Reviews sentiment Positive 78% Neutral 13% Negative 9% ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Petal Physician Scheduling?[Manage this product listing](https://www.g2.com/products/petal-physician-scheduling/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Petal Physician Scheduling 4.0 (64) VS. [4.8 (535)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting Price Contact vendor Starting Price $54 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.6 (64) Ease Of Use 4.6 (652) Value For Money 3.7 (55) Value For Money 4.7 (592) Customer Service 3.9 (62) Customer Service 4.8 (619) ## Petal Physician Scheduling alternatives [Pabau](https://www.capterra.com/p/140062/Pabau-CRM/) [4.7 (652)](https://www.capterra.com/p/140062/Pabau-CRM/reviews/) Starting price $59.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/140062/Pabau-CRM/) [ModMed](https://www.capterra.com/p/124590/EMA/) [4.5 (566)](https://www.capterra.com/p/124590/EMA/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/124590/EMA/) Highest Rated [DocVilla](https://www.capterra.com/p/203619/DocVilla/) [5.0 (74)](https://www.capterra.com/p/203619/DocVilla/reviews/) Starting price $100.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/203619/DocVilla/) [Practice Better](https://www.capterra.com/p/159263/Better/) [4.8 (97)](https://www.capterra.com/p/159263/Better/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/159263/Better/) [View all alternatives](https://www.capterra.com/p/145352/PetalMD-Medical-Scheduling/alternatives/) ## FAQs about Petal Physician Scheduling Overview ### Which roles and teams benefit most from Petal Physician Scheduling? Petal Physician Scheduling is most used by physicians, emergency medicine teams, and clinical leaders who need to coordinate complex shift coverage. Administrative staff rely on it to build schedules, manage swaps, and reduce manual follow-up, while department chiefs use it to oversee staffing fairness, availability, and operational continuity. Answer based on 63 reviews Overview ### What company size and specific industries is Petal Physician Scheduling built for? Petal Physician Scheduling is designed for hospitals, health facilities, and health authorities in the healthcare sector. The vendor description does not specify a company size, but the product is clearly aimed at organizations involved in medical staffing and scheduling rather than general business users. Features and Usability ### What are the key features of Petal Physician Scheduling? Petal Physician Scheduling includes core scheduling tools like physician scheduling, automated scheduling, and on-call scheduling, plus differentiators such as shift trading through a marketplace and calendar sync with Google Calendar, iCal, and mobile calendars. Reviewers also highlight mobile access, task management, and in-app messaging for schedule changes and absence requests. Answer based on 33 reviews Integrations ### Which third-party tools and platforms does Petal Physician Scheduling integrate with? Petal Physician Scheduling integrates with Petal On-Call Scheduling and Xacte. These catalog-listed connections cover scheduling coordination and billing-related workflows, giving the platform a small but focused integration set for healthcare teams that need to connect physician scheduling with adjacent operational tools. Answer based on 3 reviews Getting Started and Support ### What training and onboarding options does Petal Physician Scheduling offer? Petal Physician Scheduling provides in person training, live online sessions, webinars, and documentation to help teams get started. In person and live online training support guided setup, webinars cover structured group learning, and documentation offers written reference material for self-paced review and ongoing use. Answer based on 1 reviews Getting Started and Support ### What customer support options does Petal Physician Scheduling offer, and how do users rate the experience? Petal Physician Scheduling offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users often describe support as quick, helpful, professional, and responsive, with issues usually resolved. Some report occasional difficulty reaching support by phone, a dismissive interaction, and limited guidance for advanced scheduling or requested changes. Answer based on 22 reviews Features and Usability ### How easy is it to trade shifts? Petal Physician Scheduling makes basic shift swaps possible, but trade workflows often feel cumbersome for physician groups. Many users like calendar visibility and direct exchanges, while others struggle when a shift is already posted to the marketplace, especially on mobile where trade options and error handling feel limited. Answer based on 33 reviews Features and Usability ### How well does it handle physician scheduling? Petal Physician Scheduling handles day-to-day physician scheduling well for many departments, with flexible calendars, absence tracking, and shared visibility. Schedulers and clinicians often find it helpful for multi-site coverage and conflict checking, though complex schedule building can take training, careful setup, and desktop access for full control. Answer based on 32 reviews Features and Usability ### Is the interface easy to use? Petal Physician Scheduling offers a generally clear web interface, but ease of use depends on the task and device. Many physicians and schedulers like the calendar views, color coding, and navigation, while others find the mobile app less intuitive, with extra clicks, recurring guides, and weaker support for complex changes. Answer based on 24 reviews ## Features AI summary Based on 2,052 Medical Practice Management reviews Capterra reviewers highlight these as the features buyers care about most when comparing medical practice management software: - **Practice Management** (**58%** of reviewers rated this feature as critical) - **Appointment Management** (**59%**) - **Patient Records Management** (**59%**) Petal Physician Scheduling includes **Patient Records Management**, which gives practices a central place to maintain accurate clinical information. However, it does not offer **Practice Management** or **Appointment Management**. Instead, the product provides other highly rated capabilities, including **HIPAA Compliant** (**68%**) and **Appointment Scheduling** (**61%**). These features help practices protect sensitive patient data and coordinate visit timing more effectively, helping businesses maintain compliance and keep daily operations organized. Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Automated Scheduling Automatically create schedules based on business needs or employee availability and qualifications Petal Physician Scheduling 42 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Email Reminders: Reminders sent via email - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - Faculty/Staff Management: Track and manage staff profiles, recruitment, schedules, productivity, career development and performance - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Historical Reporting: Information, data and reports that are being tracked over time - Medical Billing: Manage billing and payments for a healthcare provider - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Multi-Location: Manage and support multiple locations - Multi-Physician: Supports practices with multiple healthcare professionals - No-Show Tracking: Track and monitor patient no-show rates - On Call Scheduling: Track and organize on-call shifts - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Patient Scheduling: Book and manage patient appointments and follow-ups - Physician Management: Track and organize physician schedules and pertinent information - Physician Scheduling: Manage physician availability and schedules - Real-Time Reporting: Active reporting of data and metrics - Records Management: Ability to record, store, update, and retrieve information - Recurring Appointments: Schedule repeating appointments based on a duration of time - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Scheduling: Plan availability and assign specific time slots for tasks and resources - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SMS Messaging: Send messages via SMS - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 3.7 (60) 3.7 Based on 60 reviews ## Pricing Value for money 3.7 (55) ### Starting price Free trial available Value for money 3.7 (55) 3.7 Based on 55 reviews ## Integrations [ Petal On-Call Scheduling](https://www.capterra.com/p/172341/PetalMD-Hospital-Platform/)[ Xacte](https://www.capterra.com/p/222640/Xacte/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.9 (62) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.9 (62) 3.9 Based on 62 reviews ## User reviews Overall rating 4.0 Based on 64 reviews Filter by rating 5(21) 4(29) 3(8) 2(5) 1(1) Mentioned topic Sorted by most recent AN Anonymous User Very elegant, extremely functional Hospital & Health Care ### "Great but expensive " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 December 6, 2019 I mostly enjoyed the ability to share the calendars through this product on my different other calendar organizers, this was done in style for sure. Pros Design is elegant and intuitive with colour coding and the like, very easy to use, synchronized with different calendars easily with no hassle which is a huge plus, messaging service was very well integrated. Cons Main thing was cost, our hospital had to move to a much inferior product because if the significant increase in the cost of service. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 11, 2020 Thanks for your feedback, we would be happy to revisit working with you if you are interested in exploring options again. AN Anonymous User Program Coordinator Medical Practice ### "-from medical administrator at busy urgent care" 3.0 Overall Rating 3.0 3.0 Ease of Use 1.0 1.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 2/10 August 13, 2018 Pros \-free trial allowed all of our clinicians and staff to try it out -able to schedule various shifts for staff members Cons \-it was not easy to train all of us to use it without expiring the trial version -many great features are not available in the trial version so we were hesitant to purchase this Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TP Tennille P. Physician ### "PetalMD is an excellent platform for scheduling; and in particular making trades with my colleagues." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 March 20, 2018 Pros The ease of use; on both the desktop, laptop and my iphone. In addition - the push button notifications help me to pick up shifts quickly; or respond to messages from my colleagues. Cons I actually don't have any complaints about it. PetalMD is much better than the previous software we were using. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 11, 2018 Hello Tennille, We're glad to see that you like Petal Scheduling (PetalMD), thank you a lot for this positive review! CJ Carlye J. Chief of Uxbridge Cottage Hospital ### "quick response from customer service. easy to use interface" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 March 19, 2018 Pros having as app and having it integrate to my gmail calendar is great. allows my staff to put in their absences instead of randomly emailing me dates. Cons It is not easy for my staff to see when a shift is "open" (they have to see who has posted it to know it is an open shift as the name is assigned to our administrator). It would be good if folks could see all open shifts in a different color so it easily distinguishes and highlights open shifts. I also would like if I could post ALL the open shifts at once or all shifts of one provider at once to open (eg. if they go on mat leave/sick / leave etc). to manually post all to market place is tedious. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 11, 2018 Hello Carlye, Thank you for your feedback, we're glad to see that our software helps you as a scheduler and that you appreciate our calendar synchronization feature! We will work on the open shift issue in the following weeks. Stay tuned, because you should see a function for that during the summer. Thanks for your comments! SM Shannon M. Physician ### "easy to import into other calendars and easy to switch shifts" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 March 19, 2018 Pros can add personal scheduling to one calendar - easy to see marketplace shifts available for trade or transfer Cons difficult to see other colleagues schedules for greater than one week. makes trading a little more difficult Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 11, 2018 Hello Shannon, Thank you for your great feedback! Your comment about the trade feature was very pertinent, as we are always looking for ways to make our app easier to use. Again, thanks for the feedback. JD Jon D. scheduler Medical Practice ### "Using this site is mostly awkward and difficult to have learners learn how to use it. " 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 6/10 March 19, 2018 Pros The site is never down. The app is responsive. The menu system and over all interface is great and easy to navigate. Cons It's hard for staff to figure out who is on call. there is no roster view for staff to see team information. The oncall dashboard view only can be viewed one week at a time. Learners have the ability to take their phone number off their profile so nurses don't have contact information when a learner isn't on call. Administrators don't have access to add phone numbers to learner profiles. There should be note boxes for each profile to include notes about each learner which would be helpful for posting leave of absence/vacation information. This would help chief residents make schedules completely on your site. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 11, 2018 Hello Jon, We're glad that you like our overall interface! Regarding your comment, some hospital administrators do have access to add phone numbers; it depends on the options chosen by your hospital. Don't hesitate to call our support team for more information! https://support.petalmd.com/hc/en-ca AM Ahmed M. Dr. ### "Hard to trade" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 March 19, 2018 Cons Looks ok to me most of the time but issues are with the functioning of it. It's very hard to swap or trade a shift. Too much colours are going on. Not intuitive. Very poor in taking suggestions. Overall needs a lot of improvement. Additionally takes too much interface time...nothing to use on the phone as an app. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 11, 2018 Hello Ahmed, Thank you for your feedback! We are currently working on ways to upgrade the swap/trade shift features based on user suggestions. Don't worry, we hear you! GA Gosselin A. Pediatrician ### "motivated staff- generally easy to use software. " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 March 19, 2018 Efficient- time saving, the ability for trainees to enter their own absences. Pros Fairly straightforward system; user friendly. Scheduling is straightforward and significantly time saving Cons Entering of absence requests for large groups ( example trainees) was more user friendly and clearer visually then current iteration. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 11, 2018 Hello Anne-Marie, We're really glad to read that you find our software saves you a significant amount of time; this is our goal! Regarding the entry of absence requests for large groups, please note that this feature is indeed possible and that it was recently updated, though we are still working on improvements in this area. Do not hesitate to call us to get more information! FM Fiona M. MD ### "I like using PetalMD but feel it could be more user friendly and help me schedule tasks easier" 4.0 Overall Rating 4.0 4.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 March 17, 2018 Pros I like the calendar format and ability to easily switch between specialty call schedules. I also like that I am able to use it on my phone as well as laptop. Cons Inability with current package to let the software make the scheduling decisions. I understand that this due to the package that my department has purchased but it is an issue with my use of the software. The second issue I have is the ease of use for scheduling is not that user friendly. I have to try things a couple of times to figure out the right way to do things. That said customer service is excellent and has always helped me figure out any issues I may have. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 11, 2018 Hello Fiona, Thank you for your positive review of our customer service! As for your current package, if you feel the Advanced plan (automated scheduling) could be useful for you and your group, do not hesitate to write to us at info@petalmd.com or to book a custom demo : https://www.petalmd.com/en-ca/scheduling-software-demo JG Jay G. Emergency Physician ### "Pretty smooth scheduling/trading" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 March 17, 2018 Pros Easy to navigate. Intuitive. Reasonable mobile interface. Has a great web-based interface. Cost is affordable. Cons Shift trades for shifts on the Marketplace are awkward. Mobile interface is not as user-friendly or as functional as the web-based version. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 11, 2018 Hello Jay, Thank you for your positive review about the conviviality of navigating our software. We're always listening to users' advice, so that we can upgrade the interface periodically! Speaking of which, we're currently looking at the issue you mentioned about the marketplace. So, please don't forget to visit our What's New section in your help center for all our latest innovations from time to time. [View all Reviews](https://www.capterra.com/p/145352/PetalMD-Medical-Scheduling/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Pabau vs Petal Physician Scheduling](https://www.capterra.com/compare/140062-145352/Pabau-CRM-vs-PetalMD-Medical-Scheduling)