Helping businesses choose
better software since 1999
better software since 1999
Guides & Research
Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Capterra carefully verified over 2 million reviews to bring you authentic software and services experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. Learn more.
Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software and service providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. Learn more.
Petal Health's Physician Scheduling simplifies managing physician schedules with tailored templates and rule-based planning. It supports balanced workloads, addressing burnout by considering individual preferences and workload complexities. Physicians gain control over their schedules, with capabilities for leave requests and shift swaps, ensuring up-to-date information across all devices. Scalable across various healthcare settings, it enhances efficiency and job satisfaction.
Provider
Petal
Located In
Canada
Foundation
2009
Open API
Unverified
Deployment
Cloud, SaaS, Web-Based
Mobile Apps
iOS, Android
Training
Documentation, In Person, Webinars, Live Online
Support
FAQs/Forum, Knowledge Base, Chat, Email/Help Desk, Phone Support
Hospitals, Health Facilities and Health Authorities
Content Source: Petal Physician Scheduling
Based on other buyer's searches, these are the products that could be a good fit for you.
A product’s price can vary greatly based on features needed, support or training required, and customization requests. Some vendors want a chance to talk to you before being ruled out for pricing. When you find a product that fits your needs, you should talk to the vendor to figure out what they can offer.
Petal Physician Scheduling Reviews
Pros
I like the phone app, it is reliable and easy to view. I have found trading shifts and accepting requests for trades to be an easy process.
The UI and functions for schedule maintenance are easy to use and looks clean. The ability manage the schedule and customize without the need for help desk has improved.
I like the ease of use and the way the schedule is set up to be very simple and appealing. It is an excellent product.
Layout, accesibility, ability to transfer tasks to other colleagues with ease. I also appreciate having access to all of my colleagues' contact information in order to facilitate communication.
Cons
Sometimes the software is difficult to use on an iPhone and I have had a couple problems switching shifts.
Otherwise i have to click on each individual to see if they are free - incredibly painful. I usually end up getting our Petal manager/scheduler to make the changes because it is otherwise so hard.
Unsure if able to push shifts to mobile device (e.g. google calendar). On screen guides are a pain and difficult to get rid of (e.g. guides show up all the time, not just once).
I HATE that I can't use the app - not even to see my current planned work shifts plan when I am offline. You HAVE to be online (4g or WiFi) to use it.
"overall pretty good"
Overall: Better way to book off time.
Pros: there are a number of different calendar views that make it easy to navigate. I can clearly see what I have booked off. I am able to see who is working with me during the day and who is available for trades. trades are straight forward.
Cons: I book off months in advance and there are only a few options for time off, there should be more Sometimes, my days off are dropped. Printing can be hassle - I like a particular view which is sometimes hard to find in the list of options. The more users the more confusing the trade situation. I usually have this ironed out before hand and then go into Petal to make the switch. Otherwise it moght be a bit more difficult.
Vendor Response
"Physician lifestyles have been totally transformed"
Pros: PetalMD is an intuitive scheduling platform that allows physicians to have a life outside of work. Docs can finally be there for their family, friends and themselves. Physicians who work at two sites or also have run a clinic outside the hospital no longer have to suffer hours by their computer and phone sorting through multiple trades when they are double-booked. Trades through a "marketplace" or directly between physicians are error-checked by the computer for schedule conflicts and updated to the master schedule in real-time. We no longer fax an updated copy of the schedule every few days to the hospital, not certain if the most recent version is the one posted; hospital clerical staff can have limited-access accounts to view the master schedule online. The technical support is always quick, helpful, and professional - the answer to my problem is always found. If your group is anything like my group, then they will have zero regrets going to this platform. I make the schedule for my department and I have found the scheduling system adaptive to our group's many unique needs.
Cons: There is a learning curve to using the scheduling system and I would recommend training at least one other person other than the scheduler to avoid downtime if the scheduler is away unexpectedly. The training process was very helpful but becoming an expert in all the functionality of the schedule creation took me about 6-8 months to master (at least a couple of schedules). The scheduling system has to be meticulously programmed in its parameters or else it can do something really silly with people's schedules. Support has been great to adjust little rules to iron out these "bugs" in the rules I created with the PetalMD consultant. They always figure out a way to avoid similar problems in the future for me. We are now in our sixth iteration of the schedule and every round the schedule making gets easier. The mobile app does not have nearly as much functionality as the desktop website version. Some missing features can be very important like no error-checking for shift trades.
Vendor Response
"Clunky would be an exaggeration when trying to be positive"
Pros: that both hospitals I work at share this software. Of course, that stops march 31 when one hospital leaves Petal
Cons: it is dysfunctional! If I post a shift for trade I cannot then choose that shift in exchange for a trade with someone else - it prevents me from doing exactly what I have requested. I have to remove my trade request in order to make a trade! Shifts up for trade are not visible on a calendar. I have to keep switching from the list of trades up on marketplace to my calendar then to the group calendar to see if some can accommodate the switch. Otherwise i have to click on each individual to see if they are free - incredibly painful! I usually end up getting our Petal manager/scheduler to make the changes because it is otherwise so hard
Vendor Response
"Great but expensive "
Overall: I mostly enjoyed the ability to share the calendars through this product on my different other calendar organizers, this was done in style for sure.
Pros: Design is elegant and intuitive with colour coding and the like, very easy to use, synchronized with different calendars easily with no hassle which is a huge plus, messaging service was very well integrated.
Cons: Main thing was cost, our hospital had to move to a much inferior product because if the significant increase in the cost of service.
Vendor Response
"motivated staff- generally easy to use software. "
Overall: Efficient- time saving, the ability for trainees to enter their own absences.
Pros: Fairly straightforward system; user friendly. Scheduling is straightforward and significantly time saving
Cons: Entering of absence requests for large groups ( example trainees) was more user friendly and clearer visually then current iteration.
Vendor Response
