# Page 2 | Petal Physician Scheduling Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Petal Physician Scheduling the right Medical Practice Management solution for you? Explore 64 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/145352/PetalMD-Medical-Scheduling/reviews --- Petal Physician Scheduling 4 (64) [View alternatives](https://www.capterra.com/p/145352/PetalMD-Medical-Scheduling/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated January 13th, 2026 # Page 2 - Reviews of Petal Physician Scheduling ## Showing most helpful reviews Showing 26-50 of 64 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use aK aubrey K. Family medicine obstetrics lead Medical Practice Used the software for: 2+ years ### "Poor." March 13, 2018 2.0 Completed survey Pros The program petal md Downloads seamlessly to Google calendar. It downloads changes usually within a few hours of the change being executed. Cons Our obstetrics group is small (5-6 people). Every year, to maintain a free product, we were squeezed out of functionality. Trading became onerous. Splitting shifts became difficult. The new marketplace (used for the large er group to whoch i also belong) does not allow multiple trade requests for the same shift, thus one must wait for the first offer to be declined before offering the shift to someone else, which is very inefficient, especially when most do no respond to open marketplace offers. Review Source Response from Petal June 11, 2018 Hello Aubrey, Glad to hear that you appreciated our synchronization feature with Google calendar! To use the full version of PetalMD, a monthly fee is in fact necessary, we're sorry if this has become a disincentive to use our services for your group. Regarding the multiple trade requests, we're taking note of your comment and we'll see what we can do. Although you can now offer a trade or transfer offers to multiple members in the same offer. Thanks for your detailed feedback! JD Jon D. scheduler Medical Practice Used the software for: 1-2 years ### "Using this site is mostly awkward and difficult to have learners learn how to use it. " March 19, 2018 2.0 Pros The site is never down. The app is responsive. The menu system and over all interface is great and easy to navigate. Cons It's hard for staff to figure out who is on call. there is no roster view for staff to see team information. The oncall dashboard view only can be viewed one week at a time. Learners have the ability to take their phone number off their profile so nurses don't have contact information when a learner isn't on call. Administrators don't have access to add phone numbers to learner profiles. There should be note boxes for each profile to include notes about each learner which would be helpful for posting leave of absence/vacation information. This would help chief residents make schedules completely on your site. Review Source Response from Petal June 11, 2018 Hello Jon, We're glad that you like our overall interface! Regarding your comment, some hospital administrators do have access to add phone numbers; it depends on the options chosen by your hospital. Don't hesitate to call our support team for more information! https://support.petalmd.com/hc/en-ca GA Gosselin A. Pediatrician Used the software for: 2+ years ### "motivated staff- generally easy to use software. " March 19, 2018 4.0 Efficient- time saving, the ability for trainees to enter their own absences. Pros Fairly straightforward system; user friendly. Scheduling is straightforward and significantly time saving Cons Entering of absence requests for large groups ( example trainees) was more user friendly and clearer visually then current iteration. Review Source Response from Petal June 11, 2018 Hello Anne-Marie, We're really glad to read that you find our software saves you a significant amount of time; this is our goal! Regarding the entry of absence requests for large groups, please note that this feature is indeed possible and that it was recently updated, though we are still working on improvements in this area. Do not hesitate to call us to get more information! FM Fiona M. MD Used the software for: 1-2 years ### "I like using PetalMD but feel it could be more user friendly and help me schedule tasks easier" March 17, 2018 4.0 Pros I like the calendar format and ability to easily switch between specialty call schedules. I also like that I am able to use it on my phone as well as laptop. Cons Inability with current package to let the software make the scheduling decisions. I understand that this due to the package that my department has purchased but it is an issue with my use of the software. The second issue I have is the ease of use for scheduling is not that user friendly. I have to try things a couple of times to figure out the right way to do things. That said customer service is excellent and has always helped me figure out any issues I may have. Review Source Response from Petal June 11, 2018 Hello Fiona, Thank you for your positive review of our customer service! As for your current package, if you feel the Advanced plan (automated scheduling) could be useful for you and your group, do not hesitate to write to us at info@petalmd.com or to book a custom demo : https://www.petalmd.com/en-ca/scheduling-software-demo DN Dorota N. Physician Used the software for: 2+ years ### "Users are happy with it. Some challenges with planning. " March 13, 2018 3.0 Pros User friendly interface, good mobile app. Prompt responses to help requests. Able to trade and post shifts to a marketplace. Cons Planning support. Had a lot of difficulty when we needed to make multiple simultaneous changes to the schedule. Also didn't get much in the way of guidance for advanced planning so never tried this, though we are paying for it. Review Source Response from Petal June 11, 2018 Hello Dorota, Thank you for your kind words about our interface and our shift trade features! As you know, we're currently on the case regarding your advanced planning request, we hope you'll like the new features! CC Caitlin C. Admin Used the software for: 1-2 years ### "Great system that is easy to use" March 16, 2018 5.0 Pros PetalMd is easy to use. It displays the hospital call schedule in a clear way that is easy to navigate. Cons The editing field in the "assigned physician" part of the scheduling section isn't formatted well. To add a comment or edit the time, you need to go to the dr list beside the schedule, go to the bottom and then scroll across to get to the wheel that allows you to open the edit page. It would be nice if it all displayed without having to scroll across. It would also be nice if the administrator could add the contact information for the physicians in their department so that the physician didn't have to log on and do it themselves. There is a lot of missing contact info as a result. Review Source Response from Petal June 11, 2018 Hello Caitlin, Thank you for your review! It's important to us that your hospital on-call schedule is clear and easy to navigate. We have a brand new module to manage contact information within your hospital by administrative member, ask our sales team for more information. Our goal is to save you time, after all. Regarding your suggestion, we'll look into it. We have found in the past that screen size can be an issue. Have you looked into adjusting your screen resolution? Nonetheless, it's this kind of advice that helps us to improve our solutions, so again, thank you. MB Maala B. Pediatric Emergency Medicine Physician Used the software for: 2+ years ### "Not user friendly" March 13, 2018 3.0 Pros I like the phone app, it is reliable and easy to view. I have found trading shifts and accepting requests for trades to be an easy process Cons We use PetalMD for emergency medicine shift scheduling. I am not in charge of the master scheduling and am simply an end-user. As a part of being a user, I have to enter in my shift preferences 4 times a year. The method used to put in time off requests is very bulky and not easy to use. Other applications such as websked are much more user friendly to input, edit and re-enter. I would not recommend this software from this point of view. Once the schedule is made, I do not have any complaints about how we view shifts or ask for trades etc. Review Source Response from Petal June 11, 2018 Hello Maala, Thanks for your compliment about our mobile application and the shift trade feature! We appreciate your comments about the input of time off. We are still integrating new ways of doing this and we will consider your comments. MJ Mary J. Md Used the software for: 2+ years ### "ED MD in two EDs using platform " March 13, 2018 3.0 Pros See everyone schedule when needed as in can pull up each day and see who is working... helpful for knowing when looking ahead to whom I can see that day Cons Can't see other's schedules when trying to switch shift... I have to know who I want to switch with before placing trade out. Painful. Review Source Response from Petal June 11, 2018 Hello Mary, Glad to see that you like our group schedule interface! We heard you about the shift swap feature and there is now a way to see who is available before trading. More info here: https://support.petalmd.com/hc/en-ca/articles/115005544166-How-to-transfer-a-shift JP Jean-Philippe P. MD Used the software for: 2+ years ### "Very good app" March 13, 2018 4.0 Pros Updates fix things Good support Integrates well everyone, multitasking, personnal events too Calendar is great on the app Cons Interface not as intuitive Mobile app buggy for messages and shift switches Pricey. Pricing structure could be more personalized Review Source Response from Petal June 11, 2018 Hello Jean-Philippe, Thank you for your feedback. Please do not hesitate to contact our support team for any unexpected behavior from our app. We are there to assist you. You might also want to contact our sales team to look at which features might better respond to your group's needs. KM Keith M. Chief Department of Emergency Medicine Hospital & Health Care Used the software for: 1-2 years ### "Intuitive and easy for end user to use" March 13, 2018 4.0 Easy transition fom Docroster. Fairly good monthly price per MD. Pros works on lap top and all portable devices. Easy to read shift in lap top view. Same view is available on portable devices. However, actual portable vioew is not easy to use. Cons No template copy and paste function. As the scheduler I have to enter shifts manually every month. If a physician has posted a shift, I cannot override and change the physicians name assigned to the shift. Review Source Response from Petal June 11, 2018 Hello Keith, Thank you for your feedback! About the manual shift entry, we do have a template function to avoid manual copy-paste with our advanced scheduling features. Do not hesitate to call us to know how to use it : 1 888-949-8601. AM Ahmed M. Dr. Used the software for: 2+ years ### "Hard to trade" March 19, 2018 3.0 Cons Looks ok to me most of the time but issues are with the functioning of it. It's very hard to swap or trade a shift. Too much colours are going on. Not intuitive. Very poor in taking suggestions. Overall needs a lot of improvement. Additionally takes too much interface time...nothing to use on the phone as an app. Review Source Response from Petal June 11, 2018 Hello Ahmed, Thank you for your feedback! We are currently working on ways to upgrade the swap/trade shift features based on user suggestions. Don't worry, we hear you! AT Athanasios T. Emergency Doctor Used the software for: 2+ years ### "very smooth" March 13, 2018 5.0 Pros Very smooth software and app. Great design. I like that it synchronizes between app and desktop and the messaging capability. The new logo is better. Cons I would like fewer clicks when I am switching a shift. It takes too long especially on the app. Other than that, nothing major Review Source Response from Petal June 11, 2018 Hello Athanasios, Thank you for your positive review about our software applications and even our new logo! Please, be assured that we noted your comment on the trade shift feature and that we are looking into it. CD Catherine D. Dr Used the software for: 2+ years ### "Very professionnal programmers " March 13, 2018 5.0 Pros Leaving the job to the members to organize their own schedule without external modifier. Having a scedule always right with the exchanges done directly online between members. Cons I do not like to receive adds and publicity on my job network and there is some but not too much on Petal Review Source Response from Petal June 11, 2018 Hello Catherine, We're glad to see that our software is saving you time as a scheduler, thank you for your feedback! Remember you can also manage your notification from your profile page. MS Mark S. physician Used the software for: 1-2 years ### "Better scheduling, with clear organized calendars." March 16, 2018 4.0 Pros Ability to share confidential correspondence and documents, physician to physician and within formal groups. Cons The app is less user friendly and visually worse than the web version. By far. I need a calendar I can glance at, not one requiring each day to be clicked on for more information Review Source Response from Petal June 11, 2018 Hello Mark, Thank you for your feedback! Good to hear you're pleased with our secured document exchange functions. Please note that we are currently working on an upgraded version of the Android app, so it will soon be more user friendly. Therefore, if you have any enhancement requests, please do not hesitate to share them through your help center. FY Fady Y. ER physician Used the software for: 2+ years ### "Good customer support. Sometimes difficult to use on my cell phone." March 13, 2018 4.0 Pros Customer service, the fast response and proactive action when an issue arises. The template is user friendly. Cons Sometimes Difficult to use app. Limits applications. It seems like not all functions are available on the app. Review Source Response from Petal June 11, 2018 Hello Fady, We're really happy to see that you like our proactive customer service team, thank you! About the mobile application, please note that we are currently working on some upgrades. AG Angela G. Physician Used the software for: 2+ years ### "Robust system" March 13, 2018 3.0 Pros I can see my schedule and my colleagues schedule relatively easily in a few different ways. I can see who is on call that day and any day in the future. I can see the contact information for my colleagues very easily. Cons Difficulty with trading especially if the shift is already posted on marketplace. I should be able to click and offer a trade from any posted shift in any screen format and often I cannot do that. Review Source Response from Petal June 11, 2018 Hello Angela, Thank you for your positive review regarding our schedule flexibility and views! About the shifts already posted on the marketplace that cannot be traded; note that depending on the option that the member chooses when initially offering a shift, s/he can choose between transfer only, trade only or trade and transfer. RY Ran Y. Emergency physician Used the software for: 1-2 years ### "Overall satisfied " March 13, 2018 4.0 Pros Ease of use, can be synced with iCal and can see schedule from multiple locations/sites on the same calendar Cons Don't like the fact that I can't post shift for trade on marketplace and offer individual trade at the same time Review Source Response from Petal June 11, 2018 Hello Ran, Good to see that you are taking advantage of the calendar synchronization feature. It is indeed appreciated by those who use it. About the possibility of offering a shift on the marketplace and to trade it at the same time; we have heard your concern and are looking for a way to improve this. Thank you for your feedback! PK Phil K. Medical Director, Hospitalist Used the software for: 1-2 years ### "Helpful to view schedule. Difficult to navigate the phone app for switches and trades." March 16, 2018 4.0 Pros Easy to access via the phone app. Schedule is visualized well on computer. No issues managing master schedule on computer interface. Cons Hard to make trades and changes as well as visualize the schedule in the phone app. Cannot manage master schedule well on the phone app. This is problematic when not at a desktop computer. Review Source Response from Petal June 11, 2018 Hello Phil, Thank you for your kind words regarding our computer interface! As for using shift trades on the mobile app, please be aware that we've heard you and that we're on it. AF Andreane F. Emergency physician Hospital & Health Care Used the software for: 2+ years ### "Does the job well." March 16, 2018 4.0 I get my schedule every trimester and mail with my colleagues Pros Internet accessible, overall good, syncs with other calendars, mail is good to use, easy to see my colleagues schedule Cons in the app, some tasks are not intuitive (change a shift, insert vacation). Also, the automatic scheduler tends to do weird things like make sure you work an evening before a day off and doesn't regroup shifts easily (lots of lonely shifts) Review Source Response from Petal June 11, 2018 Hello Andreane, Good to hear that you appreciate our group schedule and synchronization features! About the "weird things" you mentioned, there are ways to correct this, but it depends on your physician group's rules and reality. We encourage you to call our support team if you want to discuss your particular situation! jT jim T. MD Used the software for: 1-2 years ### "Works great. Some times logs out. Maybe connection but happens in different locations." March 16, 2018 5.0 A good scheduling program Pros Easy to use Helps with all scheduling. I am just a user and it is very simple an straight forward . Able to handle multiple schedules. Cons Some times it shuts down randomly at different locations and Wi-Fi so it is the program. Otherwise it seems like a very good program. Review Source Response from Petal June 11, 2018 Hello Jim, Thank you for your positive review, we're glad you like how Petal Scheduling handles multiple schedules! RL Rahim L. Physician Medical Practice Used the software for: 2+ years ### "The individual who helped me set up the account was professional and courteous." March 13, 2018 4.0 The onus on schedule changes relies on the user and there is certainty as to who is on call. Pros The ease in trading or transferring shifts. Also it is easy to access via the internet and capacity to link with your smartphone. Cons Switching through various windows, the system resets instead of remembering where you left off. Also for some reason everytime I look at the marketplace the system activates the guide protocol. Review Source Response from Petal June 11, 2018 Hello Rahim, Glad to see to you like our shift swap feature and mobile application! About the guide protocol, there was indeed a problem with one specific guide. It has been corrected since you sent us this review. So, thank you! MS Marisol S. pediatric emergency medicine Hospital & Health Care Used the software for: 2+ years ### "Easy to see my schedule and collegue's schedule" March 13, 2018 4.0 Able to share my schedule with husband, automatically transfered to iphone. Pros Easy to use, easy to enter absences, easy to remove them. I like that my schedule is automatically exported to my iPhone Calendar Cons Would like to see the text of message (for messages and offers-exchanges) directly in my email account instead of logging every time to petal. Review Source Response from Petal June 11, 2018 Hello Marisol, Glad to see that you like our absence management features and the synchronization with your iCal! The necessity to login to see the PetalMD messages exist for security purpose. Still, we appreciate your opinion and we'll see what we can do. Thanks for the feedback! AL Andrea L. Doctor Used the software for: 2+ years ### "Scheduling made easy! The ability to view my schedule and those of my colleagues has been great!" March 13, 2018 5.0 Pros Layout, accesibility, ability to transfer tasks to other colleagues with ease. I also appreciate having access to all of my colleagues' contact information in order to facilitate communication. Cons Perhaps there could be a feature involving live chat with colleagues and the ability to send patient related documents to other members? Review Source Response from Petal June 11, 2018 Hello Andrea, We're glad to see that you like the group schedule and shift transfer features! About the ability to send patient related documents, well... you can! Here's more info: https://support.petalmd.com/hc/en-ca/articles/115003906826-How-to-send-a-message AA Aleem A. Physician Used the software for: 6-12 months ### "User friendly" March 16, 2018 4.0 Pros Clear and straightforward, user-friendly and easy to access on mobile device and computer at home Cons No specific concerns. When a shift is posted to marketplace it sometimes won't let you then make an individual trade Review Source Response from Petal June 11, 2018 Hello Aleem, Thank you for your feedback! About posting a shift on marketplace; the member who posts the shift is the one who decides which kind of offer s/he is willing to make: trade only, transfer only, or trade and transfer. This is not a limitation of the system, but the way it was designed to reflect what the posting member wants. SH Stephen H. Used the software for: ### "Another disappointing, over-hyped, software solution for the medical clinician" December 23, 2015 2.0 The out of the box solution for this software continues to disappoint. It works well enough to find out who in your division is on call. Also, the trading of shifts or calls using the marketplace works well enough. However, for a clinician on call, trying to find out who is on call in the hospital in other divisions or departments through a smartphone application is impossible without costly upgrades. Moreover, the computer dashboard for finding hospital-wide call rosters is not intuitive and requires the navigation of two screens and two tabs. I would urge any IT professional in charge of this purchase to have a clear understanding of functionality at each price point. I would suggest pilot testing and a trial period before committing to a long term commitment with this software vendor. Review Source Response from Petal June 11, 2018 Hello Stephen, Yes, because of the varying nature of the environments where this software will be applied, it is important to spend a little time up front configuring it to your satisfaction. Once this is done, we are sure that you will find that it meets your needs. Often, we also find that people tend to tweak their initial set up after having used it for a while. If you need help with this please don't hesitate to contact support at: 1 888-949-8601. Similar Products Featured