Autopilot Workflow Solutions


5 / 5
4 reviews

Who Uses This Software?

Small business with between 10-50 employees that wants better control over how their business is managed on a day to day basis.

Average Ratings

4 Reviews

  • 5 / 5

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Live Online
  • Support
    Business Hours

Vendor Details

  • Autopilot Workflow Solutions
  • Founded 2014
  • South Africa

About Autopilot

Autopilot enables you to automate your business procedures and recurring tasks, ensuring that the right things happen at the right time, so you know everythings on course. The product comes with preset forms, flows and schedules ready to use or quick to customise so you can get standard business, admin and service routines off the ground fast.

Autopilot Features

  • Access Controls/Permissions
  • Business Process Automation
  • Calendar Management
  • Compliance Tracking
  • Customizable Dashboard
  • Document Management
  • Forms Management
  • Graphical Workflow Editor
  • Mobile Access
  • Task Management
  • Third Party Integrations
  • Workflow Configuration
  • Business Rules Management
  • Collaboration
  • Data Mapping
  • Lifecycle Management
  • Process Analysis
  • Process Capture
  • Process Change Tracking
  • Process Mapping
  • Process Modeling & Design
  • Process Simulation
  • Approval Process Control
  • Archiving & Retention
  • Collaboration
  • Document Indexing
  • Drag & Drop
  • Full Text Search
  • Remote Document Access
  • Rules-Based Workflow
  • Text Editing
  • Version Control

Autopilot Reviews

Simple, effective and easy to use

Jun 29, 2017

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not

Pros: Easy for anyone to understand very quickly. Doesn't need someone very technical to set up. Has a great extension for outlook which is really useful. Also has easy replies via email which for simple processes allows you to execute in a flash.

Cons: No app, so very much web based. There is a mobisite but obviously can't get notifications on your phone

Complete management of our Help Desk!

Sep 01, 2015

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Before signing up with Autopilot, managing our Help Desk was an unpleasant challenge. Since subscribing to Autopilot, we now have complete control of every support request, visibility of each ticket throughout the process and such valuable insight into our business through the reporting feature.

Autopilot was rolled out really quickly to the team - with very little training required because it's so intuitive!

We love the discussion functionality and how everything related to that support request is bundled with the task - we don't have to search for emails anymore, which is saving us so much time. We now have the right team in place because we know where our time is being spent. Our turnaround times have improved substantially and we are able to offer our clients great service.

We couldn't do without Autopilot!

The software is quite intuitive and adoption has proven quite seamless. Easy to implement.

Sep 09, 2015

4 / 5
Ease of Use

5 / 5
Customer Support

Comments: The software does exactly what it promises; workflow solutions. It's provided a single process point for all our internal processes that were typically floating around on paper or sitting in my email inbox. The software has also delivered on the experience we were promised, without rendering all sorts of bugs that would hinder our experience and business processes. The forms are quite customisable and where complex customisation is required, the support team is very helpful and generally can help get the desired outcome. It would be great if the software could allow for more complex workflow rules though, but that may be in the future plans of the developer.

Development of Customised Sales and Baseline Feasibility Workflows

Sep 02, 2015

4 / 5
Ease of Use

5 / 5
Customer Support

Comments: AutoPilot provided a professional, efficient service, backed by excellent technical staff who understood the requirement quickly and provided the exact solution required.