--- title: "Hike Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Hike Software - reviews, pricing plans, popular comparisons to other Point of Sale products and more." source_url: "https://www.capterra.com/p/145383/Hike-Point-of-Sale/" page_type: "product" language: "en" --- # Hike Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Hike ## What is Hike? Hike up your sales using our cloud-based all-in-one retail with in-store POS software, eCommerce, inventory management, on-the-go iPad app and powerful analytics. It works on any device and works offline too. ## What is Hike used for? [Retail POS System](https://www.capterra.com/retail-pos-system-software/)[Inventory Management](https://www.capterra.com/inventory-management-software/)[Point of Sale](https://www.capterra.com/point-of-sale-software/) Top alternative Featured Overall rating Based on 43 user reviews Reviews sentiment Positive 74% Neutral 7% Negative 19% Starting price $59 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Hike?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://hikepos.com&name=Hike) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Hike 4.0 (43) VS. [3.8 (727)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting Price $59 Flat Rate, Per Month Starting Price $349 Flat Rate, One Time Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (42) Ease Of Use 3.8 (727) Value For Money 3.9 (38) Value For Money 3.6 (680) Customer Service 4.0 (40) Customer Service 3.6 (702) ## Hike alternatives [4.8 (188)](https://www.capterra.com/p/76636/RetailEdge/reviews/) Starting price $495.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.4 (278)](https://www.capterra.com/p/172058/Meevo-2/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.2 (1,321)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars Highest Rated [4.8 (431)](https://www.capterra.com/p/113530/Phorest-Salon-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/145383/Hike-Point-of-Sale/alternatives/) ## FAQs about Hike Overview ### Which roles and teams benefit most from Hike? Hike is most used by business owners, directors, and retail managers who need centralized control over sales, inventory, and day-to-day store operations. Finance and purchasing leads use it to track revenue and stock decisions, while IT and engineering roles support setup, integrations, and smoother operational workflows across locations. Answer based on 40 reviews Overview ### What company size and specific industries is Hike built for? Hike is designed for retail businesses, quick service restaurants, and service providers. It fits organizations in these sectors that need a business management solution tailored to customer-facing operations, making it a better match for companies in these industries than for general-purpose users. Talk to an expert ### More questions? Ask our experts Features and Usability ### What are the key features of Hike? Hike offers point of sale (POS), retail POS, and restaurant POS, along with inventory management, inventory tracking, and warehouse management. It includes CRM, customer accounts, loyalty program, gift card management, and returns management. Additional features include online booking, appointment management, real-time reporting, sales reports, scheduling, and third-party integrations. Pricing ### How much does it cost and what fees or limitations are included? Hike starts at $59/month flat rate on the Essential plan when billed annually, or 69 monthly; Plus costs 99 annually or 119 monthly. A 14-day free trial is available. Reviewers call it well priced and cost effective, though some say the base package misses key features and pricing feels less flexible. Answer based on 16 reviews Integrations ### Which third-party tools and platforms does Hike integrate with? Hike integrates with 10 third-party tools and platforms, including Xero, WooCommerce, Mailchimp, Shopify, BigCommerce, Adobe Commerce, PayPal, and QuickBooks Online Advanced. Reviewer mentions also confirm connections with Tyro, while the catalog lists retail and inventory links such as Cin7 Core, Stitch Labs, Saasu, and iZettle. Answer based on 15 reviews Getting Started and Support ### What training and onboarding options does Hike offer? Hike provides live online sessions, webinars, documentation, and videos for team training. Live online sessions and webinars support guided instruction, while documentation offers written reference material and videos provide self-paced demonstrations of features and setup steps. Answer based on 1 reviews Getting Started and Support ### What customer support options does Hike offer, and how do users rate the experience? Hike offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live representatives, and chat. Users often describe support as helpful during setup, data import, and demos, with quick answers through live chat. Some users report slow chat replies, inefficient issue resolution, and occasional frustration when urgent problems take longer to solve. Answer based on 11 reviews ## Features AI summary Based on 3,559 Point of Sale reviews Capterra data shows that buyers of Point of Sale software rank the following features as their top priorities: - **Credit Card Processing** (**73%** of reviewers rated this feature as critical) - **Electronic Payments** (**60%**) - **Payment Processing** (**58%**) Hike includes **Electronic Payments**, which helps businesses accept digital transactions more efficiently at checkout. However, it does not offer **Credit Card Processing** or **Payment Processing**. Instead, it provides other important capabilities that reviewers also value, including **Point of Sale (POS)** (**57%**), **Sales Reports** (**42%**), and **Inventory Tracking** (**42%**). These features help businesses manage in-store transactions, monitor sales trends, and keep stock levels accurate, allowing teams to run day-to-day retail operations with better visibility and control. Electronic Payments 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Electronically collect payments for goods or services Point of Sale (POS) 4.0 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Accept and process customer payments for products or services using hardware and software Sales Reports 4.2 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Reports specific to sales analysis for trends and strategies Inventory Management 4.2 (6) 66.67% of 6 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply eCommerce Management 4.3 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products Barcode/Ticket Scanning 4.3 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Scan barcodes to ensure accurate pricing and label tracking Hike 39 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Barcode Recognition: The ability to identify a barcode on or within an image or packaging - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Accounts: Record customer information, purchase history, and other notes - Customer History: Access previous interactions or concerns to maintain customer relationships - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Optimization: Maintain and control the stock level of inventory - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Layaway Management: Purchasing method in which a consumer places a deposit on an item for later pick-up when they come back and pay the balance - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Multi-Location: Manage and support multiple locations - Online Booking: Book meetings and appointments through a website or digital platform - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Ordering Automation: Automate order processes to improve operational efficiency in fulfillment, shipping, and more - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Product Identification: Ability to link barcodes or serial numbers with specific items for identification - Purchase Order Management: Create, send, and track purchase orders and their statuses - Real-Time Reporting: Active reporting of data and metrics - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Restaurant POS: Use the built-in point of sale or POS integration to streamline administrative and accounting operations across restaurants - Retail Management: Manage sales in retail stores - Retail POS: For retailers - Returns Management: Track and facilitate returns of products sold - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Scheduling: Plan availability and assign specific time slots for tasks and resources - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Touch Screen: Interactivity between software and users by touching areas on the screen of display devices - Warehouse Management: Manage and track operations and inventory within warehouses --- Get Advice We can help you find the software with the features you need. Features 3.8 (38) 3.8 Based on 38 reviews ## Pricing Value for money 3.9 (38) Free Trial [View pricing plan details](https://www.capterra.com/p/145383/Hike-Point-of-Sale/pricing/) Essential $59.00 Flat Rate,Per Month It includes: - 1 Outlet - 1+ Registers - Composite Products - Customer Display - Customers and Turnover - Gift Cards - Gift Receipts - Lay-by Sales - MYOB Accountright - MYOB Essentials - Offer Discounts - Products With Variants - Quickbooksonline - Returns & Refunds - Secure Cloud Backup - Sell Using Hike Ipad & Android App - Sell Using PC or Mac - Unlimted- Products - Users - Xero Plus $99.00 Flat Rate,Per Month It includes: - 1+ Outlets - 1+ Registers - 24/7 Email and Chat Support - Advanced User Permissions and Custom Roles - API Access - Bigcommerce - Composite Products - Credit Notes - Customer Display - Customers and Turnover - Delivery Dockets - Gift Cards - Gift Receipts - Lay-by Sales - Magento - MYOB Accountright - MYOB Essentials - Neto Integrations - Offer Discounts - Payments - Products With Variants - Quickbooksonline - Reporting - Returns & Refunds - Secure Cloud Backup - Sell Using Hike Ipad & Android App - Sell Using PC or Mac - Shopify - Tiered Pricing - Unlimted- Products - Users - Woocommerce - Xero Enterprise Custom quote available It includes: - 1+ Outlets - 1+ Registers - 24/7 Email and Chat Support - Advanced User Permissions and Custom Roles - API Access - Bigcommerce - Composite Products - Credit Notes - Customer Display - Customers and Turnover - Customised Onboarding - Dedicated Account Manager - Delivery Dockets - Gift Cards - Gift Receipts - Lay-by Sales - Magento - MYOB Accountright - MYOB Essentials - Neto Integrations - Offer Discounts - Payments - Premium API Access - Products With Variants - Quickbooksonline - Reporting - Returns & Refunds - Secure Cloud Backup - Sell Using Hike Ipad & Android App - Sell Using PC or Mac - Shopify - Tiered Pricing - Unlimted- Products - Users - Woocommerce - Xero Value for money 3.9 (38) 3.9 Based on 38 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ Cin7 Core](https://www.capterra.com/p/133038/Cin7-Core/)[ Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (40) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (40) 4.0 Based on 40 reviews ## User reviews Overall rating 4.0 Based on 43 reviews Filter by rating 5(25) 4(7) 3(3) 2(1) 1(7) Mentioned topic Sorted by most recent CT Carleton T. Admin Retail ### "Hike is Worth It for POS " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 November 4, 2024 Hike is great and easy to set up. I set the whole system up on a single Sunday, when our existing POS system crashed on the Saturday before. Pros It connects our website to our POS system, so that our inventory stays up-to-date. Cons I didn't like an issue I had when configuring the system, because it was a technical headache to solve and the customer-service staff sometimes didn't understand what to do. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Chandrakeerthan P. student Higher Education ### "Best in POS" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 March 9, 2023 Overall, this POS is the best at this price point, which helps a lot of tiny and micro-retail businesses handle their online and offline sales. They are regularly updating their iPad software, which unquestionably elevates it to the top of the list of mobile POS apps. Pros Hike is designed with accessibility for all screens in mind. Because of this, it is appropriate for all audiences and age groups. Inventories, customer profiles, gift cards, e-commerce, and retail tracking are some of its amazing capabilities. Cons There were ongoing issues that hindered the system's efficiency. Goods would frequently disappear, and when I tried to re-enter them, the system would tell me that they had already been entered. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Shaunak P. Data Platform Engineer Information Technology and Services ### "As the name suggests, it's a real Omni-channel POS." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 December 18, 2022 There are no difficulties at all, it is a truly plug and play software. All you need to do is Upload your CSV data, customise your settings like currency and locale, and just connect it to your printing hardware, Just that and you are ready to unleash the highest potential. Also, you could start with a 14-days free trial. Pros Hike is build for all-screen first accessibility approach. Due to which it is suitable for all kind of audience and age category. It has some awesome ability on very obvious features like Inventory, Customer Profiles, Gift-cards, e-commerce, and retail tracking. It available across all version of operating systems and devices including budget iPads. It is also highly capable of being integrated with famous 3rd party services like Mailchimp, Amazon, Shopify, and WooCommerce etc. You also get a wide variety of payment options ranging from PayPal to Square. Cons From Ariel view, there are no cons at all. Haven't faced any lag or hang issues.Compatible with old hardware and is easy to setup. May be the UI could have been much more intuitive. But as long as it serves its purpose, have no issues. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NS Naika S. Interpreter Hospital & Health Care ### "Naï" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 16, 2022 Pros The stickersss . I love texting on it with my boyfriend 🙈 Cons I love everything about hike . The experience has been great Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TK Tania K. Purchasing Manager Hospital & Health Care ### "hike" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 July 27, 2022 Very easy to use. Support is there if need. One of the best systems I have used Pros able to separate history on product by store, purchasing or sales. photo available linked to product. Cons you could duplicate products or customers very easily if misspelled Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Devyani S. Client Relationship Associate Banking ### "Easy to use but non premium POS for retail" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 July 14, 2022 Overall this POS is best in this cost effective price which helps lots of micro and small retail stores online and in shop selling management. They are updating their ipad app which definitely makes it one of the best app for mobile POS system. Pros Their system is so easy to learn and to teach my employees about its features. Dashboards are straight forward and can be customized easily with filters. Also, It works seamlessly with my woo commerce panel so that offline and online customers are comes under one report system makes analyzing of sales easier. Cons Sometimes payment gets failed and there is no response from support about this. Ultimately makes customers get into trouble of making 2 times payment. Browser compatibility is one more issue as I am using opera which makes thing tricky a while. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RR Riyasudeen R. IT Engineer Retail ### "Hike Review" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 November 18, 2021 Hike pos has lots of good features like ecommerce integration, customizable invoice, inventory management with unlimited products listing but comes with a little bigger price tag. Pros Hike performs well even without internet and can be used iPad for easy billing around the retail store instead of customer being queued to a place. Cons It is little to make localization, it took little hassle to make the integration possible, apart from this cost is little high comparing to the other products in the market. Reasons for choosing Hike Easy to deploy and works with/without internet Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KK Krishna Kant J. Software Engineer Information Technology and Services ### "Decent software, needs improvement" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 November 5, 2021 Pros The most liked feature by me is its simple interface, discount and eCommerce management. Cons Sometimes there is lag and few updates seem to be not really well organized but hope it will improve with time. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KP Krupal P. Student Design ### "HIKE- AN INDIVIDUAL REVIEW" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 July 21, 2021 Pros User friendly, easy to chat, easy to navigate the status and search for a friend. Cons Communication is a biggest issue, I would say. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RT RAJAVEERAMANI T. Building Services Engineer Design ### "One of the best Communication software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 May 29, 2021 In my overall experience, Hike is the good one to use. Pros During initial stage, in Hike we can use group calls for our friends and etc. It was the good options which has provided in Hike even in the initial stage also. Cons Actually I like least because of nudge option given in that. When we double tab on screen , then nudge will send to that group. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/145383/Hike-Point-of-Sale/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Epos Now vs Hike](https://www.capterra.com/compare/145383-152638/Hike-Point-of-Sale-vs-Epos-Now)