--- title: "JiJi Self Service Password Reset Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about JiJi Self Service Password Reset Software - reviews, pricing plans, popular comparisons to other Identity Management products and more." source_url: "https://www.capterra.com/p/145391/JiJi-Password-Reset-Suite/" page_type: "product" language: "en" --- # JiJi Self Service Password Reset Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) JiJi Self Service Password Reset ## What is JiJi Self Service Password Reset? JiJi Password Reset Suite allows end-users to securely reset their Active Directory password by completing three-factor authentication (Security Q&A, email verification, Mobile / SMS verification) . JiJi Password Reset Suite allows users to Reset Password / Change Password / Unlock Account /Reset Cached Domain Password (Without VPN connection)/ Self Update their information in AD securely. Logon agents available for Windows, MAC, OWA. Inform users about their Password expiration by email / SMS. ## What is JiJi Self Service Password Reset used for? [Identity Management](https://www.capterra.com/identity-management-software/)[Self-Service Password Reset (SSPR)](https://www.capterra.com/self-service-password-reset-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for JiJi Self Service Password Reset?[Manage this product listing](https://www.g2.com/products/jiji-self-service-password-reset/claim_requests/new?auto=true) ## JiJi Self Service Password Reset Overview Updated August 2026 AI summary JiJi Self Service Password Reset enables organizations of all sizes to manage user authentication and password-related tasks through self-service, reducing help desk demand and supporting compliance. Serving identity management and self-service password reset needs, it offers features like multi-factor authentication, single sign on, customizable branding, API access, and mobile compatibility, and is available via cloud, SaaS, web, or Windows deployment. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### JiJi Self Service Password Reset 5.0 (3) VS. [4.9 (4,881)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting Price Contact vendor Starting Price $8 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (3) Ease Of Use 4.9 (547) Value For Money 0.0 (0) Value For Money 4.8 (236) Customer Service 5.0 (3) Customer Service 4.7 (221) ## JiJi Self Service Password Reset alternatives [4.8 (13)](https://www.capterra.com/p/249093/FastPass/reviews/) Starting price $4000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Cisco Duo](https://www.capterra.com/p/228827/Duo-Security/) [4.7 (548)](https://www.capterra.com/p/228827/Duo-Security/reviews/) Starting price $3.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/228827/Duo-Security/) [ManageEngine AD360](https://www.capterra.com/p/268487/ManageEngine-AD360/) [4.6 (35)](https://www.capterra.com/p/268487/ManageEngine-AD360/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/268487/ManageEngine-AD360/) [Imprivata OneSign](https://www.capterra.com/p/131085/OneSign-FastPass/) [4.8 (20)](https://www.capterra.com/p/131085/OneSign-FastPass/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/131085/OneSign-FastPass/) ## FAQs about JiJi Self Service Password Reset Overview ### What company size and specific industries is JiJi Self Service Password Reset built for? JiJi Self Service Password Reset is designed for small, mid-sized, and large organizations that use Active Directory to manage user accounts, especially those in any sector that experiences high help desk call volumes for password management. Features and Usability ### What are the key features of JiJi Self Service Password Reset? JiJi Self Service Password Reset includes API access, authentication, customizable branding, and password policies. It also offers access control, alerts and notifications, mobile access, multi-factor authentication, self-service access request, single sign-on, password management, reporting and analytics, and two-factor authentication. Getting Started and Support ### What training and onboarding options does JiJi Self Service Password Reset offer? JiJi Self Service Password Reset provides live online training and documentation to help teams get started. Live online sessions offer guided instruction with an instructor, while documentation gives written reference material for setup, features, and ongoing use. Getting Started and Support ### What customer support options does JiJi Self Service Password Reset offer? JiJi Self Service Password Reset provides Email/Help Desk, Phone Support, 24/7 Live Rep, and Chat. Support is positioned for direct contact through several channels, but no reviewer feedback is available here to describe response times, helpfulness, or common support frustrations. ## Features AI summary Based on 894 Identity Management reviews Capterra data shows that buyers of Identity Management software rank the following features as their top priorities: - **Access Management** (**57%** of reviewers rated this feature as critical) - **Password Management** (**65%**) - **Secure Login** (**58%**) JiJi Self Service Password Reset includes **Password Management** but does not offer **Access Management** or **Secure Login**. Instead, it provides other important capabilities that reviewers also value, including **Single Sign On** (**51%**) and **Multi-Factor Authentication** (**52%**). These features help businesses control user authentication more efficiently, reduce password-related support work, and improve account security, giving teams a more secure and manageable login experience. Access Control Regulate who can view information within the system Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Application Security Identify and respond to security threats to developed applications Authentication Verify the identity of users/devices to enable secure access Compliance Management Track and manage adherence to policies for any service, product, process, or supplier JiJi Self Service Password Reset 21 features ### All Features - Access Control: Regulate who can view information within the system - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Application Security: Identify and respond to security threats to developed applications - Authentication: Verify the identity of users/devices to enable secure access - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Customizable Branding: Add customized logos and colors to align with company branding - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Directory: Access names, contact information, and roles of employees in a centralized repository - Mobile Access: Access software remotely via mobile devices - Multi-Factor Authentication: Request two or more credentials to prove user's identity before granting access to systems - Password Database: A database of passwords to flag for reuse - Password Management: Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords - Password Policies: Set and enforce password security requirements such as length, character sets, and regular password changes - Privileged Account Management: Control, monitor, and secure privileged accounts and their access to critical data and IT applications - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Self-Service Access Request: Enable end users to request access or request changes to their account privileges - Single Sign On: Allow users to access multiple services after entering their login credentials once - Two-Factor Authentication: Extra layer of security that requires not only a password and username but also something specific to that user --- Get Advice We can help you find the software with the features you need. ## Pricing ### Starting price Free trial not available Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (3) 5.0 Based on 3 reviews ## User reviews Overall rating 5.0 Based on 3 reviews Filter by rating 5(3) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JR Jeba R. AVP ### "Good Product backed up with good customer support team" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 September 22, 2015 We have been using this application for more than a year. This application has good functionalities in it's space and running stable. We are able to get good support from the vendor whenever we face issues. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 22, 2015 Thanks for your feedback. WR Will R. System Analyst/ Infrastructure support ### "best software/support is great" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 September 10, 2015 Pros - It works, that's what matters Support is awesome. I email them... they are ready to work with me in minutes. Cons - HTML code for end user portal page could use some update. seems outdated, not bad...but outdated Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MA Meghashyam A. DVP - IT INFRA ### "Easy and cost effective " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 September 2, 2015 We are using all most all the software from JIJI, deployment is very easy and quick Some customizing of the software by JIJI is easily possible. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 2, 2015 Many thanks for rating us Shyam. Your review encourage us a lot. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.