--- title: "Flex Surveys Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Flex Surveys Software - reviews, pricing plans, popular comparisons to other Employee Engagement products and more." source_url: "https://www.capterra.com/p/145402/Flex-Surveys/" page_type: "product" language: "en" --- # Flex Surveys Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Flex Surveys ## What is Flex Surveys? We will work with you to design your \*100% Confidential\* Employee Engagement survey and then handle all of the behind the scenes work. Our services include a dedicated data analyst to provide updates on survey participation and manage your survey database. We utilize secure servers to host your survey and provide a dedicated support team for any survey questions. Once we receive all of the responses, we analyze them to provide detailed reporting and insights into the feedback provided. Flex Surveys’ process provides all of the benefits from both internal & external Employee Engagement Surveys. We have over 15 years’ experience with Employee Engagement Surveys. Save yourself hours of set-up, design and reporting and let us take care of everything. ## What is Flex Surveys used for? [Employee Engagement](https://www.capterra.com/employee-engagement-software/)[Employee Recognition](https://www.capterra.com/employee-recognition-software/)[360 Degree Feedback](https://www.capterra.com/360-degree-feedback-software/) Top alternative Featured Overall rating Based on 76 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $4500 Flat Rate, One Time Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... - 360 Degree Feedback / 2026 - Employee Engagement / 2026 - Employee Recognition / 2026 - NPS / 2026 Our "Best of" badge program showcases products with the highest ratings... Do you work for Flex Surveys?[Manage this product listing](https://www.g2.com/products/flex-surveys/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Flex Surveys 5.0 (76) VS. [4.6 (5,314)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price $4500 Flat Rate, One Time Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (76) Ease Of Use 4.7 (5,314) Value For Money 4.8 (71) Value For Money 4.5 (5,071) Customer Service 4.9 (71) Customer Service 4.6 (5,085) ## Flex Surveys alternatives Highest Rated [4.9 (4,858)](https://www.capterra.com/p/140428/Awardco-Employee-Performance/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.6 (10,508)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/) Starting price $30.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.8 (2,162)](https://www.capterra.com/p/125670/Workhuman/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.8 (867)](https://www.capterra.com/p/186557/PerkNow/reviews/) Starting price $4000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/145402/Flex-Surveys/alternatives/) ## FAQs about Flex Surveys Overview ### What problems does Flex Surveys solve? Flex Surveys solves the administrative burden and slow turnaround of employee feedback programs by handling survey design, distribution, customization, and reporting in one process. HR teams, people leaders, and executives use it to improve participation, capture tailored employee sentiment, and turn complex engagement data into clear action plans. Answer based on 51 reviews Overview ### Which roles and teams benefit most from Flex Surveys? Flex Surveys is most used by HR teams, people operations leaders, and administrative managers who need to collect employee feedback, streamline internal surveys, and support engagement initiatives. Operations directors, business owners, and executives use it to gather organizational input, improve decision-making, and monitor workplace sentiment across teams. Answer based on 76 reviews Overview ### What company size and industries is Flex Surveys built for? Flex Surveys is built for companies of any size seeking to improve employee engagement, with strongest adoption among small businesses at 80%. Reviewer representation is led by Insurance, Information Technology and Services, and Hospital & Health Care, each at 5%, with midsize businesses at 16% and enterprises at 4%, often for employee engagement. Answer based on 76 reviews Features and Usability ### What are the key features of Flex Surveys? Flex Surveys includes core survey tools like customizable surveys, employee engagement surveys, conditional logic, and multi-channel distribution. Its differentiating features are detailed reporting with visual analytics, benchmarking, anonymous feedback, and action management. Reviewers also frequently note the easy implementation process and user-friendly interface for administering and responding to surveys. Answer based on 32 reviews Pricing ### How much does it cost and what fees or limitations are included? Flex Surveys starts at $4,500 as a one-time flat rate for the Value plan, with Professional at 5,500 and Enterprise at 7,500. There is no free version or trial listed. Reviewers often call it affordable and easy to implement, though some small businesses say pricing feels a bit high. Answer based on 14 reviews Integrations ### Which third-party tools and platforms does Flex Surveys integrate with? Flex Surveys integrates with Alchemer, HRIS, and Mailchimp. These connections cover survey management, human resources systems, and email marketing tools, giving Flex Surveys support for three third-party platforms listed in its catalog. Getting Started and Support ### What training and onboarding options does Flex Surveys offer? Flex Surveys provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online options support guided instruction, webinars cover group learning, documentation offers written reference material, and videos provide self-paced viewing. Answer based on 4 reviews Getting Started and Support ### What customer support options does Flex Surveys offer, and how do users rate the experience? Flex Surveys offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users generally describe support as quick, thorough, knowledgeable, and helpful with setup, reporting, and survey design. Some note occasional delays when waiting for responses to questions or support issues, but overall experiences are positive. Answer based on 15 reviews Survey implementation ### How easy is it to implement surveys with Flex Surveys? Flex Surveys makes survey implementation straightforward for HR teams and employee engagement programs. Setup, survey design, rollout support, and reporting feel easy to manage, and many organizations value the responsive guidance, customization options, and clear communication that help turn feedback into practical action plans. Answer based on 19 reviews ## Features AI summary Based on 9,471 Employee Engagement reviews Capterra data shows that buyers of employee engagement software rank the following features as their top priorities: - **Employee Management** (**48%** of reviewers rated this feature as critical) - **Employee Management** (**48%**) - **Communication Management** (**44%**) Flex Surveys supports **Communication Management**. However, it does not include **Employee Management** as one of its top-priority capabilities. Instead, it offers other features that reviewers also rate highly, including **Mobile Access** (**50%**) and **Multi-Channel Communication** (**43%**). These features can help teams stay connected across devices and reach employees through different channels, providing businesses with more flexible ways to gather feedback and maintain consistent communication. Mobile Access 4.8 (16) 100.00% of 16 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Feedback Management 4.7 (18) 88.89% of 18 reviewers that rated this feature as important or highly important Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Performance Management 4.9 (18) 94.44% of 18 reviewers that rated this feature as important or highly important Organize and manage the accomplishments and development of employees or performance of applications or systems Customizable Questions 4.9 (15) 100.00% of 15 reviewers that rated this feature as important or highly important Tailored or customizable questions for more targeted and relevant data collection Performance Metrics 4.8 (13) 100.00% of 13 reviewers that rated this feature as important or highly important A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Employee Recognition 4.8 (12) 100.00% of 12 reviewers that rated this feature as important or highly important Acknowledge and reward employees for reaching specific goals and/or for exemplary performance Flex Surveys 99 features ### All Features - 360 Degree Feedback: Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Action Management: Detailed plan including steps, milestones, assignments, and timeline needed to complete a project, strategy or goal - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Anonymous Feedback: Allow reviewers to provide anonymous feedback to encourage honest conversations - API: Application programming interface that allows for integration with other systems/databases - Assessment Management: Creation, administration, and evaluation of assessments or tests - Awards Management: Distribute awards to winners via prizes, coupons, giveaways, items, redemption codes, etc. - Benchmarking: Compare key metrics for the business against prominent players in the industry - Budget Control: Manage and monitor spending to align with the financial constraints or goals - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Conditional Logic: Capability of a software or system to make decisions and perform actions based on specified conditions - Continuous Feedback: Provide ongoing performance feedback to employees on a regular basis, rather than giving feedback at designated times - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Experience Management: Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Dashboard: Alter the layout and content of dashboards - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Questions: Tailored or customizable questions for more targeted and relevant data collection - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Data Visualization: Graphical representation of data - eCards: Digital greeting cards that are sent electronically, usually via email - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Reminders: Reminders sent via email - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Onboarding: Process of familiarizing new employees with the company, their position, and responsibilities - Employee Portal: Online portal where employees can access and track their own information - Employee Profiles: Centralized storage for employee data, records, and performance metrics - Employee Recognition: Acknowledge and reward employees for reaching specific goals and/or for exemplary performance - Employee Reward Programs: Builds a system of recognition and rewards to encourage employee performance and link outcomes to business needs - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - Goal Management: Allows employees to set and manage work or career related goals - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - Incentive Management: Manages incentive programs such as profit sharing, stock awards, and individual bonus plans - Individual Development Plans: Document completed by employee to assist with career and personal development to reach short term and long term goals - Leaderboards: Boards that use custom metrics to show how leading performers compare to other individuals/teams - Learning & Development: Facilitate training materials that help employees grow and progress in their positions - Manager-to-Employee Recognition: Allows managers to praise, recognize skills, and give feedback to their employees - Mobile Access: Access software remotely via mobile devices - Mobile Survey: Distribute a survey via mobile devices - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Channel Distribution: Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers - Multi-Language: Manage and support multiple languages - Negative Feedback Management: Identify, track, and respond to negative feedback - Nominations: Formally proposing oneself or choosing someone as a candidate for a job, responsibility, or award - NPS of Customers: Calculate NPS of customers - NPS of Employees: Measure employee engagement and loyalty towards a business using the Net Promoter Score - NPS Survey Structure: Measuring and analyzing Net Promoter Scores to evaluate customer loyalty and satisfaction levels - Offboarding: Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved - Ongoing Performance Tracking: Provides real-time feedback and assessments on employee performance, skills, and accomplishments - Peer-to-Peer Recognition: Allows employees to praise one another in a social network-like feed visible to the whole organization - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Performance Review Management: Create, fill out, and send performance reviews to individual employees - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Pulse Surveys: Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group - Question Branching: Survey design technique that directs respondents to different questions based on their previous answers - Question Library: Pre-written repository of questions that can be reused within a course or for assessment or interviews - Rater Selection: Process of choosing individuals who will assess and provide feedback on an employee's performance during a performance appraisal - Ratings/Reviews: Ratings/Reviews - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Recognition Tracking: Track accrued recognition and rewards at an individual employee level - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Rewards Catalog: A catalog which lists a selection of rewards for incentive programs, loyalty programs, referral programs, and more - Rewards Program: Point or incentive based programs loyalty programs designed to increase customer engagement - Scoring: Automatically calculate score after the assessment - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Segmentation: Group leads or contacts based on their specific characteristics - Self Assessment: An individual's evaluation of his or her own strengths, weaknesses, and skills - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - Single Sign On: Allow users to access multiple services after entering their login credentials once - Skills Assessment: Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks - Social Engagement: Process of communicating with an online community and measuring the effectiveness of activity - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Social Recognition: Forums and/or tools where employees/ers recognize and showcase peers' achievements to boost workplace culture & community engagement - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Survey/Poll Management: Create and administer polls and surveys - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Text Analysis: Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc - Text Fields: Open text box field - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Website Integration: Seamlessly integrates with 3rd party websites --- Get Advice We can help you find the software with the features you need. Features 4.9 (76) 4.9 Based on 76 reviews ## Pricing Value for money 4.8 (71) [View pricing plan details](https://www.capterra.com/p/145402/Flex-Surveys/pricing/) Value $4,500 Flat Rate,One Time It includes: - Dedicated Account Manager - Survey Communications - Custom Questionnaire - Import Prior Results - Benchmarks - Multiple Access Points (Desktop/Laptop/Phone/Tablet) - Database Management - Daily Participation Update Reports - Flex Reporting Package - Results Presentation Professional $5,500 Flat Rate,One Time It includes: - Dedicated Account Manager - Survey Communications - Custom Questionnaire - Import Prior Results - Benchmarks - Multiple Access Points (Desktop/Laptop/Phone/Tablet) - Database Management - Daily Participation Update Reports - Flex Reporting Package - Results Presentation - Report Segmentation - Department/Manager Reports Enterprise $7,500 Flat Rate,One Time It includes: - Dedicated Account Manager - Survey Communications - Custom Questionnaire - Import Prior Results - Benchmarks - Multiple Access Points (Desktop/Laptop/Phone/Tablet) - Database Management - Daily Participation Update Reports - Flex Reporting Package - Results Presentation - Report Segmentation - Department/Manager Reports - Additional Presentations (HR & SLT) - Additional Reporting (Qualitative Summary / Sr. Executive Reporting) Value for money 4.8 (71) 4.8 Based on 71 reviews ## Integrations [ Alchemer](https://www.capterra.com/p/72549/Alchemer/)[ HRIS](https://www.capterra.com/p/150459/HRIS/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (71) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (71) 4.9 Based on 71 reviews ## User reviews Overall rating 5.0 Based on 76 reviews Filter by rating 5(73) 4(3) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent RA Rissie A. designer for all platforms Design ### "Quick, Easy, and Rewarding Experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 September 28, 2025 Overall, Flex Surveys gave me a smooth, quick, and rewarding experience I truly enjoyed, and I do recommend Flex Surveys. Pros "What I liked most about Flex Surveys was how quick, simple, and rewarding the surveys were" and how understandable the questions were. Cons What I liked least was that some surveys filled up way too quickly and were unavailable to me and some were again too long. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Manager Animation ### "Flex Surveys Reviews " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 September 27, 2025 Overall experience is positive, easy to use and implement, valuable, and easy to understand analytics for feedback and reporting. Pros It provides the ability to gather data from a large population, ease of use, design flexibility, versatility and efficient data analysis. Cons Unreliable responses, potential for survey fatigue, no direct solutions, and lack of representativeness. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Administration Farming ### "Top des top" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 25, 2025 Les logiciels du flexe ma aider beaucoup,par exemple quand je ferais la pub ,la tâche est simple comme dire bonjour Pros Tres bien,sur tout leur logiciel,can ma beaucoup aider C 'est le top des top et me facilities Les tâches Cons Rien j'aprecie tous Les produit Flex surveys par ce que c'est moins. Cher et compatible pour tout le monde Switched from [Adobe Acrobat Reader](https://www.capterra.com/p/170833/Acrobat-Reader-DC/) [Adobe Illustrator](https://www.capterra.com/p/227125/Adobe-Illustrator/) A cause nouveau produit et l intelligence articiciel Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AR Abhishek R. IT Recruiter Information Technology and Services ### "User-Friendly, Insightful " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 19, 2025 Positive and smooth/Strengths users emphasize/Quick implementation and simple interface for creating and distributing surveys Pros Strong Customer / Account-Management Support, Ease of Use / Simple Implementation/Customizable Surveys + Flexible Options Cons What Users Dislike / Areas for Improvement/Limited Real-Time Customization / Dependency on Support for Changes Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GL Gen L. Project Manager Consumer Services ### "Easy to Use and Professional Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 17, 2025 Working with FlexSurveys was straightforward and effective. The setup was simple, communication was clear, and I felt confident that my feedback was being taken seriously. The reporting was insightful and presented in a way that made it easy to act on results. Overall, it was a positive experience that delivered real value. Pros The platform was very easy to use, and the process felt smooth from start to finish. The team was professional, supportive, and made the experience feel personal and engaging. Cons No major drawbacks — everything worked as expected. The process was very smooth and efficient, so there wasn’t much room to add suggestions or changes along the way, which actually speaks to how well everything was already prepared. Overall, even the “cons” ended up being positives in disguise. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. EV Evelin V. data entry clerk Government Administration ### "La plataforma es fantástica para el análisis" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 16, 2025 Lo que realmente diferencia a Flex Surveys es la calidad de sus herramientas de análisis de datos. Los informes son claros, detallados y nos proporcionaron información valiosa que nos ha ayudado a tomar decisiones estratégicas importantes. Además, su equipo de soporte es de primera, siempre disponible y muy eficiente. Pros Su plataforma es increíblemente fácil de usar, lo que nos permitió diseñar y lanzar nuestra encuesta de manera rápida y sin complicaciones. Cons Aunque la plataforma es fantástica para los análisis básicos, nos encontramos con que las opciones de personalización avanzada en los informes eran limitadas. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SB Sakthivadivel B. Finance, Loan consulting Banking ### "Easy to adopt, True & Great Results" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 6, 2025 Flex surveys gave us clear, actionable insights into feedback. Their team made the whole process smooth, and the reports helped us identify key areas improve workplace culture. Pros Yeah.. It was very easy to adopt.. handle very everything truly. They did all the leg works, happy to work with them. Cons For beginners or teams lacking tech skills, the interface can seem complicated at first, new users may struggle. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AB aymen B. Développeur Program Development ### "Un outil puissant et intuitif pour gérer ses enquêtes" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 1, 2025 Mon expérience avec Flex Surveys a été globalement positive. Le logiciel permet de créer rapidement des enquêtes professionnelles et d’obtenir des résultats exploitables en peu de temps. Malgré quelques limites sur l’ergonomie et la tarification, c’est une solution fiable et efficace pour la collecte et l’analyse de feedback Pros Interface intuitive et facile à prendre en main. Large choix de modèles de sondages et questionnaires personnalisables. Fonctionnalités d’analyse des résultats en temps réel avec tableaux de bord clairs. Bon service client, réactif et à l’écoute. Possibilité d’exporter les données dans différents formats (Excel, PDF, etc.). Cons Certaines fonctionnalités avancées nécessitent un temps d’apprentissage. Le design graphique des questionnaires pourrait être plus moderne. Tarifs un peu élevés pour les petites entreprises. Quelques lenteurs lors du traitement de gros volumes de réponses. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Office Manager Child Day Care Services ### "Great survey tool to have!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 August 25, 2025 Overall, our experience with flex issues has been very smooth, easy to use and allows us to collect the feedback we need for our organization. Pros Flex surveys is very easy to use and allows our organization to collect the feedback we need. It's a great tool at a great price! Cons Customer service can take a bit long to respond back to us when we have a question or an support issue we need help with. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Student Education Management ### "Flex Survey Assessment" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 21, 2025 Excellent survey it allows the company or organization to fully manage employee feed, engagement, in order to determine the areas that need improvement with in the organization and how the company can best provided excellent satisfaction experience in improvement when providing engagement assessment. Pros What I like most is how much ease it is to provide feedback without overly feeling stimulated by the question. Really straight forward and how you to response to your engagement with specific topics. I used the tool at work and also through indeed that allows you to rate and review a company you work for. I have been using this tool for over 4 years now and the customer support is awesome when you feel unsure of this. Great survey tool. Cons To be honest it can be a little time consuming and ask a little personal questions but I understand the survey is to get a strong feedback on rate and review a company that one might have worked for to allow others to make a decision to apply. I so get it that is the only thing I do not like. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/145402/Flex-Surveys/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Connecteam vs Flex Surveys](https://www.capterra.com/compare/145402-153140/Flex-Surveys-vs-Connecteam)