# Extensiv Order Management Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Extensiv Order Management Software - reviews, pricing plans, popular comparisons to other Enterprise Resource Planning products and more. Source: https://www.capterra.com/p/145409/Skubana/ --- # Extensiv Order Management Software Review 2026: Features, Integrations, Pros & Cons Last updated on February 15, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Extensiv Order Management ## What is Extensiv Order Management? For multichannel brands and high-volume marketplace sellers, Extensiv Order Management provides unrivaled inventory, orders, purchasing, and shipping capabilities into one powerful cloud solution. If you sell on Amazon, Shopify, Big Commerce, and/or through big-box retailers, Extensiv Order Management will bring everything you need into one place. ## What is Extensiv Order Management used for? [Order Management](https://www.capterra.com/order-management-software/)[Inventory Management](https://www.capterra.com/inventory-management-software/)[Order Fulfillment](https://www.capterra.com/order-fulfillment-software/) Top alternative Featured Overall rating Based on 114 user reviews Reviews sentiment Positive 96% Neutral 3% Negative 2% Pros & cons Responsive and knowledgeable support team Comprehensive multi-warehouse inventory control Frequent technical glitches and slowdowns ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Extensiv Order Management?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.extensiv.com&name=Extensiv Order Management) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Extensiv Order Management 4.7 (114) VS. [4.2 (2,055)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (112) Ease Of Use 4.0 (1,120) Value For Money 4.5 (92) Value For Money 3.9 (882) Customer Service 4.7 (104) Customer Service 3.8 (1,050) ## Extensiv Order Management alternatives [4.2 (1,316)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars Highest Rated [4.6 (959)](https://www.capterra.com/p/155621/ShipStation/reviews/) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.4 (197)](https://www.capterra.com/p/124180/Brightpearl/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Fishbowl](https://www.capterra.com/p/123794/Fishbowl/) [4.2 (1,125)](https://www.capterra.com/p/123794/Fishbowl/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/123794/Fishbowl/) [View all alternatives](https://www.capterra.com/p/145409/Skubana/alternatives/) ## FAQs about Extensiv Order Management Overview ### What problems does Extensiv Order Management solve? Extensiv Order Management solves overselling, disconnected sales channels, and time-consuming order routing by syncing inventory across marketplaces, warehouses, vendors, and 3PLs in one system. E-commerce operations teams, warehouse managers, purchasing staff, and customer service agents benefit from automated purchase orders, faster fulfillment decisions, and quick order lookup. Answer based on 73 reviews Overview ### Which roles and teams benefit most from Extensiv Order Management? Extensiv Order Management is most used by business owners, founders, and C-suite leaders who need centralized visibility into orders, inventory, and fulfillment performance. Operations managers and directors rely on it to streamline multichannel workflows, while ecommerce, customer service, and business intelligence teams use it to improve order accuracy, reporting, and customer responsiveness. Answer based on 95 reviews Overview ### What company size and industries is Extensiv Order Management built for? Extensiv Order Management is built for small ecommerce businesses selling across multiple channels and warehouses, with 94% of reviewers from small businesses and Retail leading at 27%. It also serves Health, Wellness and Fitness at 9% and Sporting Goods at 8%, alongside marketplace sellers needing inventory control. Answer based on 114 reviews Features and Usability ### What are the key features of Extensiv Order Management? Extensiv Order Management includes core inventory management and order management features such as real-time inventory tracking, multi-channel sales syncing, and shipping label creation. Differentiating capabilities include Orderbots for custom order routing and automation, purchase order management with auto-PO generation, warehouse routing, and reporting and analytics for profitability and forecasting. Answer based on 48 reviews Integrations ### Which third-party tools and platforms does Extensiv Order Management integrate with? Extensiv Order Management integrates with over 50 platforms, including Shopify, Amazon, Walmart, eBay, FedEx, USPS, BigCommerce, and 3PL Warehouse Manager. Reviewer mentions focus on ecommerce, marketplace, shipping, and warehouse connections, while the catalog also lists Adobe Commerce, Cin7 Core, Ecwid, and Celigo Integrator.io. Answer based on 21 reviews Getting Started and Support ### What training and onboarding options does Extensiv Order Management offer? Extensiv Order Management provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online options support guided instruction, webinars offer scheduled group learning, documentation gives written reference material, and videos provide visual walkthroughs for self-paced review. Answer based on 4 reviews Getting Started and Support ### What customer support options does Extensiv Order Management offer, and how do users rate the experience? Extensiv Order Management offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as responsive, helpful, and knowledgeable, especially during onboarding and setup. Some mention needing support for less intuitive tasks, limited phone availability by time zone, and occasional difficulty reaching the right person. Answer based on 48 reviews Features and Usability ### How well does Extensiv Order Management handle orders? Extensiv Order Management centralizes multichannel order processing and automation for ecommerce teams. Many sellers like order bots, warehouse routing, fast order lookup, and daily fulfillment visibility, especially across Shopify, Amazon, and 3PL workflows. Some teams, however, mention search quirks, manual steps for certain tasks, and gaps around alerts, edits, or international processes. Answer based on 30 reviews Features and Usability ### What features does Extensiv Order Management include? Extensiv Order Management combines order processing, inventory sync, analytics, purchasing, automation, and channel integrations in one system. Ecommerce brands and warehouse teams value auto purchase orders, bundling, reporting, and API access. Some businesses still want stronger shipping tools, listing management, bulk editing, clearer documentation, and fewer small bugs or interface issues. Answer based on 25 reviews ## Pros and Cons Responsive and knowledgeable support team 88% positive reviews out of 42 Most users report customer support is prompt, helpful, and consistently assists with setup, troubleshooting, and ongoing needs. Frequent technical glitches and slowdowns 77% negative reviews out of 31 Most reviewers describe bugs and issues such as crashes, persistent glitches, and unresolved calculation errors disrupting workflow. Comprehensive multi-warehouse inventory control 92% positive reviews out of 24 Most reviewers indicate inventory management enables seamless tracking, real-time updates, and flexible warehouse coordination across channels. Anais H. DTC Fulfillment Specialist, 51 - 200 employees. "Easy to use, can integrate with multiple platforms to keep everything in one place, easy to customize needs especially with orderbots, inventory or order issues are easy to resolve" ## Features AI summary Based on 2,513 Enterprise Resource Planning reviews Capterra reviewers highlight these as the features buyers value most when choosing Enterprise Resource Planning software: - **Order Management** (**47%** of reviewers rated this feature as critical) - **Accounting** (**54%**) - **Billing & Invoicing** (**54%**) Extensiv Order Management includes **Order Management** and **Accounting**, giving businesses a way to manage order workflows and track financial activity in one system. However, it does not include **Billing & Invoicing**. Instead, it offers **Inventory Management** (**49%**) and **Reporting/Analytics** (**42%**), which help companies keep stock levels accurate and monitor performance trends, allowing teams to make better operational decisions and maintain tighter control over daily processes. Order Management 4.5 (8) 75.00% of 8 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases Inventory Management 4.1 (8) 87.50% of 8 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Reporting/Analytics 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Inventory Control 4.0 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Monitor product stock levels Order Fulfillment 4.5 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Manage the process of receiving, preparing, and delivering orders for goods/products Warehouse Management 5.0 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Manage and track operations and inventory within warehouses Extensiv Order Management 58 features Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Identify and track items using barcode tags or RFID (radio-frequency identification) tags Technological processes and strategies used for collecting, managing, and analyzing organizational data Create and manage digital catalog of products/services with their details, specifications, and price Track the status of assets and whether they're checked in or out Centralized database of stakeholders and their contact information such as names, address, phone number etc. Process to track, record, and analyze expenses that occurred over the entire duration of a given project A collection of customer information such as contact details, demographics, previous interactions, etc. Import and export data to and from software applications Manage order deliveries until they are received by the customers Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products Transfer of data from one computer system to another Form predictions based on past and present data/trends Cross-checking financial records with physical inventory counts and records Monitor product stock levels Track and manage inventory levels to maintain proper supply Maintain and control the stock level of inventory Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Captures invoice data and maintains comprehensive records for auditing and reporting purposes Collect, organize, and track inventory/product data including item numbers, descriptions, etc. Group and package individual but related items as one package set Software specialized for manufacturers to track work orders, bills of materials, and manufacture orders to help streamline operations Access software remotely via mobile devices Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels Coordinate marketing efforts across channels (email, landing pages, social media, etc.) Manage and support multiple locations Manage the process of receiving, preparing, and delivering orders for goods/products Manage and track customer orders for goods, investments, or any other purchases Send / receive, process, and execute orders Set up routing rules that connect sales channels with warehouses to minimize order processing time Track orders throughout the fulfillment process Accept and process customer payments for products or services using hardware and software Predict future data based on historical data sets Ability to link barcodes or serial numbers with specific items for identification Create, send, and track purchase orders and their statuses Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity Receive data and information in real time Receive system updates as soon as any changes are made Purchase and replenish product stock based on inventory levels and needs View and track pertinent metrics to find patterns and gain insights from data Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process Track and facilitate returns of products sold An order generated by a seller to a customer, containing details about products or services Search and filter data across systems to locate required information by entering keywords or certain criteria Generate or print labels that contain shipping information for packages Manage and track orders being shipped to customers Checkout of online store Internal and external product tracking codes Manage all supplier data and operations Manage the planning and execution of supply chain activities Set up connections to third-party platforms to improve business processes Manage and track operations and inventory within warehouses Built-in website builder or integration with third-party site Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.5 (93) 4.5 Based on 93 reviews ## Pricing Value for money 4.5 (92) ### Starting price Free trial not available Value for money 4.5 (92) 4.5 Based on 92 reviews ## Integrations [ Wix](https://www.capterra.com/p/169007/Wix/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Squarespace](https://www.capterra.com/p/143461/Squarespace/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ NetSuite](https://www.capterra.com/p/135757/NetSuite/)[ Weebly](https://www.capterra.com/p/246168/Weebly/)[ Fishbowl](https://www.capterra.com/p/123794/Fishbowl/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (104) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (104) 4.7 Based on 104 reviews ## User reviews Overall rating 4.7 Based on 114 reviews Filter by rating 5(88) 4(21) 3(3) 2(1) 1(1) Mentioned topic Sorted by most recent AH Anais H. DTC Fulfillment Specialist Health, Wellness and Fitness ### "Great software to manage multiple channels." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 December 15, 2025 Pros Easy to use, can integrate with multiple platforms to keep everything in one place, easy to customize needs especially with orderbots, inventory or order issues are easy to resolve Cons At times, it's so customizable that you need support to help set something up that feels like it should be intuitive. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CC Chris C. Director Retail ### "Exceptional software in a simple package." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 27, 2025 We could not function without the bridge that Extensiv provides. I use this software all day and I'm thankful we have it. Pros There is a simple and easy-to-navigate feel to it. It never feels overcomplicated to use. I can train an employee to use Extensiv in a few minutes and they are comfortable within a day. Cons The speed at which the backend works is slower than I'd like. In a time where speed matters and time is expensive. I wish the server speed was a bit faster. Alternatives considered [Fishbowl](https://www.capterra.com/p/123794/Fishbowl/) Reasons for choosing Extensiv Order Management It was just always the software that worked the best for us. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MB Mac B. BIM Consumer Goods ### "Great platform for SMB's and managing omni-channel fulfillment" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 March 19, 2025 Extensiv is incredible if you are an omni-channel business that always have to worry about proper order routing and inventory allocation. Pros Extensiv has been integral to our organization and routing orders to the specific warehouse for fulfillment. The platform is super simple to use, and never have to worry about any issues related to data syncs with Shopify. Cons Not much to complain about, the only thing I can think of is it's quite expensive. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KD Kaile D. Customer service Retail ### "Very helpful" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 September 18, 2024 My experience has been a positive one since ive have used this service Pros I like the simplicity and the overall reliability of this service. Cons I think the price could be a little more affordable. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KW Kris W. Owner Business Supplies and Equipment ### "Dont do it. RUN!!!!!!!!!!!!" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 August 1, 2024 They are a joke of a compnay. Dont do it run far away. Dont waste your money. Pros LOL just dont it they are horrible. Salesman was nice. Cons They are over priced. They cost 7k to start then when you realize its not a good fit. After 4 calls and you are nice about it they keep it all and want you to pay more. Better programs that integrate with you and are better people. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JA Jessica A. Customer service manager Health, Wellness and Fitness ### "Not very user friendly " 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 2.0 2.0 Likelihood to Recommend 2/10 March 26, 2024 I did not have a good experience using the software. It only lasted a few months in our systems due to its difficulty in using it. I am sure that it does give all the functions for order management inventory and control. However, its difficulty and becoming familiar with the software, as opposed to other ones is not worth it. Pros I honestly did not care for this order management software. It was not very user-friendly compared to the things I’ve used in the past, and this became very frustrating and difficult to get things done in a timely matter. Cons I did not like how not user-friendly it was Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Eunice Merveille D. Assistante Computer & Network Security ### "Logiciel de gestion " 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 October 16, 2023 Pros Ce logiciel favorise les interactions entre les les entreprises du commerce en ligne et leurs clientsÇa s'est d'une grande aide Cons Cet application n'est pas favorable pour les entreprises moins développés Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LH Louis H. Chief Operating Officer Consumer Electronics ### "Extensiv Order Manager at Medify Air" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 16, 2023 Overall Order Manager has become an integral part of our order flow and processing. It has been very reliable and easy to use. Our service agents can easily look up orders for customers. Pros I like that Extensiv Order Manager's interface is easy to navigate with each section in different "tabs". The user manager allows the admin to customize which tabs a user can access. I love the warehouse routing functionality as well as the ability to create orderbots. The filters on the order search page help find orders quickly. Cons Sometimes the product runs a little slow. Some areas have minor glitches and require a reload. I experience some issues trying to run Order Manager simultaneously as Warehouse Manager. Alternatives considered [NetSuite](https://www.capterra.com/p/135757/NetSuite/) Reasons for choosing Extensiv Order Management Easier to use and had support for multiple warehouses including 3PL warehouses. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MB Mark B. Senior Investigator Retail ### "Straight Forward / Responsive support team " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 16, 2023 Overall a great application to use. Easy to understand. Pros Very straight forward and easy to use. Customer service has been very responsive. Cons System glitches more often, after the switch from Skubana. International orders - not able to create an RMA Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KB Katrina B. CX Agent Retail ### "Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 May 15, 2023 Pros Extensiv Order Manager is easy to use and navigate Cons Honestly, Exensiv is very easy to use. Which I love, provides what needed Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/145409/Skubana/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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