# Page 3 | Extensiv Order Management Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Extensiv Order Management the right Enterprise Resource Planning solution for you? Explore 114 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/145409/Skubana/reviews --- Extensiv Order Management 4.7 (114) [View alternatives](https://www.capterra.com/p/145409/Skubana/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Extensiv Order Management ## Showing most helpful reviews Showing 51-75 of 114 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Customer Service & Marketing Assistant Retail Used the software for: 6-12 months ### "Good but can be improved" December 1, 2018 4.0 Great for what you need in terms of an everyday order software but like all things there is room for improvement. Pros I love how user friendly this software is. I was new to e-commerce and this did not make the transition overwhelming. Cons Too many glitches. Search feature needs work and can be very particular. Add in a space after an order number and you'll get zero results. Can be very annoying. Review Source dW david W. IT Manager Retail Used the software for: 2+ years ### "Skubana- I Can't Live Without You" February 4, 2020 5.0 Vast improvement in efficiency processing orders. This app is everything we hoped it would be from the simplicity of use to the excellent customer service Pros The inventory tracking is airtight, and now that they've built a QBO connector, you have accounting natively integrated. Plus there are tons of integrations available so you can essentially plug and play. Cons We like everything about it. Nothing not to like. Review Source Response from Extensiv February 5, 2020 We appreciate and value your business. Thanks for the feedback! JC Jeff C. Owner Sporting Goods Used the software for: 6-12 months ### "Skubana is best of niche for small business" October 4, 2016 4.0 We use Skubana to ship 2500-3500 units annually. We use it to track inventory, sync with Shopify and sync with FedEx and USPS. We process manual orders and wholesale and retail sales that populate automatically through Shopify. Skubana requires us to use a point of sale software, an accounting software and software to communicate between those two systems. It's not the most robust system or the easiest to use, but you do get a knowledgeable person to help when you call. Their support shuts down with east coast hours, which is a hassle for those of us on the left coast, but again, they do a good job when you reach them. We haven't found anything any better for the money. Pros It syncs with Shopify and FedEx. Cons The interface (the screen you look at when you use it) is crowded with information we don't need which makes it hard to find what we do need. Shipping information, for instance, resides in 4-5 different places. It takes 20 key strokes to print a shipping label and packing slip. Why can't you ship an item without first creating a shipping queue? Review Source AJ Alexander J. Partner Retail Used the software for: 2+ years ### "3 Years with Skubana" December 18, 2019 5.0 It has been great! Skubana is an important part of our business and has allowed us to manage our inventory as we have grown to thousands of SKUs Pros They have been willing to listen to us as we both grow together. They are always open to new ideas and changes that help us. Cons There have been small limits of the software and places where we have to move through multiple clicks. But they have always tried to work with us on this. Review Source JL Josh L. Presidente Sporting Goods Used the software for: Less than 6 months ### "Skubana Simple and Intuitive yet Powerful" June 12, 2017 5.0 An easy to jump into solution for all of my inventory management need. Pros I really like how intuitive and straight forward it is. With very little training, my team was able to get up and running very quickly in a time crunch. Skubana really seems to have almost everything we need to sort out the inventory side of our business. The fact that the owner comes from a background of eCommerce is very clear as the software works great for running small to medium size eCommerce operation. Cons As we're still getting setup, the issues that are problematic with it for us will likely get sorted out one way or another. That said, we would like to see the MPN on pick lists and packing lists. Being able to maintain settings view setting on more screens would be helpful. I'd like to see inventory numbers on the pick list so we could look for inventory issues while picking. Like I said, we're new to Skubana, getting settled in and figuring out our way through it. My list of issues is basically a summary of what we're sorting out over the last few weeks. But I can't imagine having some form of similar issue with other software. Review Source Response from Extensiv June 12, 2017 Thank you for sharing your feedback of your experience on Skubana. Your advocacy is truly valued and appreciated! Happy Selling! Chad AB Alla B. Chief Operating Manager Used the software for: Less than 6 months ### "Best move ever" April 20, 2017 5.0 We switched from Quick Books Enterprise to Skubana about four months ago to streamline our process and maximize efficiency. Our business model is based on drop shipping from multiple manufacturers and sales orders coming in from multiple channels and market places. Skubana allowed us to automate connections to both, suppliers and selling channels, which saves a ton of time. Even though we are still learning our way around, Skubana team has been extremely helpful throughout this process. The customer representative was instrumental in getting us set up and one more representative who is my go-to guy on daily basis. He is not just exceptionally knowledgeable and experienced, but also very personable and patient. Working with other ERP systems in the past (Infor Syteline and QB), it is very refreshing to be able to reach your support guy at any time and actually get solutions to your problems. Switching to Skubana was a great move for our business, as there is no way we would've been able to keep up with the growth we're experiencing without that team. Review Source Response from Extensiv April 21, 2017 Thank you Floorcare team for choosing to partner with us. Your insights about Quickbooks have been really helpful in developing a platform that truly supports your needs. AC Amauri C. VP of Marketing Internet Used the software for: 1-2 years ### "Smart, Simple and Affordable. The perfect "AI" for Orders, Inventory and Analytics." March 6, 2017 5.0 As a lean, frugal, and fast growing startup that sells products direct to consumer via multiple online channels, we needed a platform to manage complex orders, control inventory from different vendors, and provide useful analytics to help us focus on what matters to us: grow our business. Skubana does that. It's smart, simple and affordable. It's the "AI" for Orders, Inventory and Analytics. And the onboarding and support team is responsive, knowledgeable, and customer oriented. If you are looking for a comprehensive, still affordable platform, I strongly recommended you consider Skubana. Pros Easy to setup up and use Comprehensive feature set Affordable, compared to similar platforms Responsive and efficient customer support Cons No listings content management Review Source JC Jeffrey C. Owner Sporting Goods Used the software for: 1-2 years ### "Skubana is best solution for small business" January 25, 2017 5.0 Skubana customer support is unparalleled. We've use it for shipping wholesale and retail from multiple warehouses, we send PO's to vendors, we track inventory, we fulfill manual orders, in-store purchases and orders through three different websites all through Skubana's single interface. When we call for help someone answers the phone and generally they fix the issue within days if not hours. I highly recommend it. Pros It has functions to help in many aspects of small business management, it's reasonably priced and it's straightforward to use. Nothing else does as much for the cost. Cons Manual orders take a bit of time to process. (But, they're working on a fix!) Review Source Response from Extensiv September 1, 2017 Awesome to hear about your experience! Thank you for your support. EB Eric B. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "The company really takes care of you!" June 20, 2019 5.0 They also get back to you immediately and answer all my questions - this is huge. Pros The software is not only error-free but allows us to integrate all the moving pieces. This is a huge relief for us. Cons I don't see any downside to this company at all. Review Source TP Tyler P. Health, Wellness and Fitness Used the software for: 6-12 months ### "A Game Changer" November 23, 2015 5.0 We've been looking for years for a solution to support our fast-growing multi-channel ecommerce business. We tried several other 'competitors' (though, I would not call them that), but they were all missing the pieces to the puzzle. Skubana was the first software solution to have all pieces to the puzzle. This sets them apart in the industry. They get it. They were built from the ground-up knowing the limitations of their competitor's offerings. They made sure they could address those missing pieces. Chad and his team have been top-notch and it has been a great pleasure working with them from launch to running day-to-day operations. I would highly recommend Skubana. Pros \- total back-end solution for ecommerce businesses big and small - includes many features and integrations - lots of new features and integrations always being released - ground-breaking analytics (now and more coming) - superlative support Cons \- learning curve is steeper than expected Review Source Response from Extensiv November 24, 2015 Thank you so much for your feedback. Looking forward helping you achieve much more success this holiday season and beyond! ML Matthew L. Used the software for: Less than 6 months ### "Finally Something That Does What It Says !" September 23, 2017 5.0 Pros Skubana Does What It Says! I have tried multiple solutions over the years, and every time you start to use the software and it falls short of something huge it was supposed to do. Not at all the case with Skubana, it continually helps us grow. Skubana has also helped us effortlessly ship out of 4 storefront locations along with automation between several of our distributors who dropship. One of the best parts about Skubana is the analytics. Now we know exactly where we are making money and what we need to improve. Having this feature is nearly priceless and saves tons of headaches cobbling stuff together that ends up not being entirely accurate. WIth Skubnana it's all right there. Lastly, the customer support is amazing. I have never had such good accurate support using any other services. Ryan and Chad have been amazing to work with, Review Source RD Rick D. Director of Products and Brands Retail Used the software for: Less than 6 months ### "Does a lot very well and adding features that we love" June 16, 2017 4.0 We save a lot of time and don't have to manually figure out when inventory needs to be ordered because Skubana keeps track of sales velocity, lead times, shipping, etc. It's also nice to be able to process orders using one tool as opposed to each channel. Pros I really like the auto-PO feature and the product bundling functionality... it saves us a lot of time. I also like the ability to manage all our orders from one location. Skubana connects to all our channels including Amazon, FBA, Walmart.com, and our own Shopify website. The analytics section helps us see what's going on as far as lost profits, COGS, etc. I can't wait until they come up with listing management features! Cons I wish it would send me emails when I get an order I need to fill, or at least highlight the "Order" menu with the number of order that need attention as a little badge overlay. Review Source Response from Extensiv June 16, 2017 Thank you for sharing your feedback with the community and for choosing us as your platform. We are extremely happy that you are having a remarkable experience on Skubana. We pride ourselves in our technology and our account management support. Happy Selling! Chad Ronen A. Founder Marketing and Advertising Used the software for: Less than 6 months ### "Best value ecommerce software" December 30, 2015 5.0 Skubana is an excellent solution for us. It automates many important tasks and allows us to control our fulfillment process, inventory and sales. For a company using Fulfillment by Amazon (FBA) using multi sale channels, Skubana is a perfect solution. The support staff of Skubana is helpful and they will walk you through the setup process. Skubana is a great ecommerce app and although it is still missing some functionality we would like to see, it is by far the best solution we have found. Skubana has been evolving since we started working with it and we are looking forward for the new features coming up this year Pros This is the most complete eCommerce management software with more and more features introduced on a regular basis. Best value for you money. Cons Due to its complexity it takes some time to fully configure and use all the features available. We are also missing a couple of features which are due, according to Skubana in 2016. Review Source DS Doug S. President Arts and Crafts Used the software for: 6-12 months ### "Skubana definitely has great value! " January 9, 2017 5.0 It's amazing, the number of tools included in the Skubana eCommerce management system. My biggest challenge has been to make sure all data is entered so the system can work. Pros A very detailed eCommerce management system from inventory control thru determining your best and worst selling products. The Skubana system has been well thought out and updated features are being added steadily. It is a great value for the tools that are available in one system! Cons The system learning curve is longer than I would have liked, although after trying several other systems they appeared similar. Review Source Response from Extensiv January 14, 2017 Thanks Doug for your feedback on Skubana! We appreciate your business and we're looking forward to bigger things with you this year. KB Katrina B. CX Agent Retail Used the software for: Less than 6 months ### "Review" May 15, 2023 5.0 Pros Extensiv Order Manager is easy to use and navigate Cons Honestly, Exensiv is very easy to use. Which I love, provides what needed Review Source DA Dustin A. Shipping Coordinator and Inventory Food & Beverages Used the software for: Less than 6 months ### "Skubana makes running a business fun again" July 20, 2016 5.0 Our goal at the beginning of 2014 was to find and implement an inventory system across all of our selling channels. It took us over 2 years and many failed attempts. Luckily we found Skubana this year. Finally, I have an accurate view of my sales, inventory and many other perks that make running this business fun again. Pros I like the customer support and the reporting most. Not only can I tell where my inventory is and my total valuation but I can also see my exact profit on each item I sell on any selling platform. If there is ever an issue we have a great rep who handles this with us immediately. Cons There's not much to not like about this software. They are in the process of integrating with QuickBooks which will be great. I do not use all of their features at this time because my 3PL handles my shipping, but it's nice knowing it's there. Review Source Jeffrey C. Used the software for: 1-2 years ### "Excellent platform and customer service" March 4, 2016 5.0 Skubana offers an easy to use, well supported, cost effective platform to ship, track inventory and manage sales data. We use it for retail and wholesale, international and domestic shipping. Pros Easy to use, cost effective, well supported. Cons Quickbooks integration and barcode scanners will be great additions. Review Source VR Verified Reviewer Full Stack Web Developer Used the software for: 6-12 months ### "Promising" July 25, 2018 4.0 Pros Order process is good, with user friendly user interface. Inventory management is excellent and meet our requirements. Supports Listing SKU and has out of the box integration with eBay and other sales channels. Cons We avail their service for 1 year. But we have not fully used it. Does not integrate with Australian couriers. Does not support different currency. Review Source MM Mayte M. General Manager Used the software for: 1-2 years ### "We were looking for a long time for an affordable software to help us with our inventory system." July 12, 2017 5.0 Pros I personally highly recommend the software. It is very friendly and helpful. I use it on a daily basic to manage orders, inventory, etc. They have a very good price and when it comes to customer service they are excellent. Review Source Response from Extensiv July 12, 2017 Thanks for your support! VR Verified Reviewer Director of Operations Real Estate Used the software for: Less than 6 months ### "Skubana is a great software overall, very friendly and in my opinion has the most versatile platform" June 25, 2017 4.0 Pros It has a very friendly User interface, good service and a lot of integration options. For me, the biggest advantage with it was the orderbots, this feature basically lets you customize and automate your order process depending on many variables. For example from which warehouse did the product come, what sales channel did the sale come through, what label does it have (you assign this personally), and others. This makes the software exceptional and very versatile. Cons There are some glitches with ebay Global shipping program, the price that shows in skubana includes the global shipping which the client pays directly to ebay, we asked for this to be fixed since last year and nothing yet... This has been the only issue with them Review Source Tal M. Used the software for: 6-12 months ### "null" May 17, 2017 5.0 Review Source IB Isser B. Owner Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Amazing product that saves tons of time and money" July 16, 2019 5.0 Pros This product is well thought out. It is the difference between running a successful online business. The cost savings are immense. Cons The price is a little high, and will be expensive for a small start up company. Review Source AS Adrianna S. Assistant Operations Manager Used the software for: 6-12 months ### "Easy to Use Software with even better Tech Support" May 29, 2018 5.0 Pros Straightforward function and display, easy to navigate. Very helpful Account Manager who provides comprehensive support, solutions to any problems faced. Cons As with every software, some limitations or unavailable functions. However, have been able to work with Skubana team to implement new and desired functions. Review Source Response from Extensiv June 1, 2018 Thank you for the great feedback! On behalf of the Skubana team and myself, thank you for being a client. We're tremendously happy to hear that you're loving our software and our support! If we can do anything to help even further, please do not hesitate. Chad Rubin Co-founder & CEO, Skubana VR Verified Reviewer Used the software for: Less than 6 months ### "Good ERP Solution That Has Most of What We Need" October 18, 2017 4.0 Pros Easy order routing Transferring inventory between warehouses is effortless Syncing products across channels is well done Cons Inventory views for daily, weekly, monthly inventory are almost non-existent Analytics and reporting features are lacking Processing manual orders takes multiple steps Review Source Dr. Jeremy W. Founder of InspiredInsider.com Media Production Used the software for: Less than 6 months ### "A Must for my ecommerce Business--saves me hours every day!" October 29, 2015 5.0 The number 1 item I am looking to do in my businesses is automation. When I learned of all the automation features in SKubana it was a no brainer to get it. Many repetitive and time consuming tasks has been set for me in the software and frees me up to do other things ie product research, strategy, play with kids :) etc. I figured if I saved 1 hour a week (I save way more time than that so far) then this software is worth its weight in gold. Thank you for creating Skubana! Pros automation! being able to track stats that are essential -PROFITABILITY stats on best sellers and worst sellers shipping automation all in one! Cons the terminology in the platform I am getting used to there are so many features I know I am not fully utilizing them so will take me time to learn everything Review Source Similar Products Featured ## Related categories [Inventory Control](https://www.capterra.com/inventory-control-software/)[Order Fulfillment](https://www.capterra.com/order-fulfillment-software/)[Inventory Management](https://www.capterra.com/inventory-management-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.