# Magstar TOTAL Retail Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Magstar TOTAL Retail Software - reviews, pricing plans, popular comparisons to other CRM products and more.

Source: https://www.capterra.com/p/145414/Magstar-TOTAL-Retail

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# 

 Magstar TOTAL Retail Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on June 12, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)

Magstar TOTAL Retail

## What is Magstar TOTAL Retail?

Magstar helps specialty retailers grow with fully integrated retail management solutions that simplify operations and support long-term success. The platform brings together in-store and online point of sale, inventory and warehouse management, customer tools, financials, analytics, and mobile capabilities in one unified system, giving retailers everything they need to run efficiently and make better decisions. Magstar supports businesses across apparel, footwear, sporting goods, jewelry, pharmacy, and more, with technology that scales from a single store to multi-location and online operations. By replacing disconnected systems and manual work with one connected solution, Magstar delivers real-time visibility, streamlined workflows, and a consistent customer experience across every channel, helping retailers move faster and operate with confidence.

## What is Magstar TOTAL Retail used for?

[Point of Sale](https://www.capterra.com/point-of-sale-software/)[Enterprise Resource Planning](https://www.capterra.com/enterprise-resource-planning-software/)[Business Intelligence](https://www.capterra.com/business-intelligence-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

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Starting price

CA$60000

Per User, Per Month

Free trial  
not available

Free version not included

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Do you work for Magstar TOTAL Retail?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.magstarinc.com&name=Magstar TOTAL Retail)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Magstar TOTAL Retail

0.0

VS.

[4.2 (2,052)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting Price

CA$60000

per user, per month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.0 (2,008)

Value For Money

0.0 (0)

Value For Money

3.9 (1,598)

Customer Service

0.0 (0)

Customer Service

3.8 (1,701)

## Magstar TOTAL Retail alternatives

[4.2 (1,314)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting price

$31.10

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[4.4 (197)](https://www.capterra.com/p/124180/Brightpearl/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[4.4 (243)](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

Highest Rated

[4.5 (24)](https://www.capterra.com/p/84534/S2K-Enterprise/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

## FAQs about Magstar TOTAL Retail

Overview

### What company size and specific industries is Magstar TOTAL Retail built for?

Magstar TOTAL Retail is designed for mid-sized retailers that have outgrown basic systems and need support for growing complexity and multi-location operations. It is built for retail businesses rather than a specific industry segment, making it a fit for companies expanding beyond entry-level software.

Features and Usability

### What are the key features of Magstar TOTAL Retail?

Magstar TOTAL Retail offers point of sale (POS), inventory management, order management, purchase order management, and returns management for retail operations. It also includes customer database and customer history tools, CRM, email marketing, loyalty program, business intelligence, and support for multi-location, supply chain management, and warehouse management.

Getting Started and Support

### What training and onboarding options does Magstar TOTAL Retail offer?

Magstar TOTAL Retail provides in person training, live online sessions, and documentation. In person training supports face-to-face instruction, live online sessions allow guided remote learning, and documentation offers written reference materials for self-paced review and ongoing setup support.

Getting Started and Support

### What customer support options does Magstar TOTAL Retail offer?

Magstar TOTAL Retail provides Email/Help Desk, Phone Support, and 24/7 Live Rep support. No reviewer feedback on support experience is available in the catalog data, so user sentiment about response times or helpfulness cannot be confirmed.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Business Intelligence

Technological processes and strategies used for collecting, managing, and analyzing organizational data

CRM

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Customer Database

A collection of customer information such as contact details, demographics, previous interactions, etc.

Customer History

Access previous interactions or concerns to maintain customer relationships

Email Marketing

Create and send email blasts/campaigns

Inventory Management

Track and manage inventory levels to maintain proper supply

Magstar TOTAL Retail 15 features

Technological processes and strategies used for collecting, managing, and analyzing organizational data

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Create and send email blasts/campaigns

Track and manage inventory levels to maintain proper supply

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Manage and support multiple locations

Manage and track customer orders for goods, investments, or any other purchases

Accept and process customer payments for products or services using hardware and software

Create, send, and track purchase orders and their statuses

Manage sales in retail stores

Track and facilitate returns of products sold

Manage the planning and execution of supply chain activities

Manage and track operations and inventory within warehouses

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## Pricing

Basic

CA$60,000

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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