Milestone

XProtect Essential


4.5 / 5
15 reviews


Average Ratings

15 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

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About XProtect Essential

Video surveillance software for small businesses with features such as an alarm manager and map functions.


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XProtect Essential Features

  • Checkpoint Tracking
  • Customer Management
  • Data Collection
  • Event Management
  • Incident Management
  • Investigation Management
  • Multiple Alarm Queues

XProtect Essential Reviews Recently Reviewed!


Capterra loader

I love all Milestone software solutions for video vigilance

Feb 26, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to use, not so easy to setup but you can manage if watch some videos hey have for free on their website, you don't need to certify to become very good with this, Remember to choose wisely on what your camera count will be, XProtect Essential is for few cameras, if you plan to grow better go with XProtect Professional.

Cons: The price per camera licence is a little high but still I love this software and still cant find a better one medium learning curve but once you get your bearing right the sky is the limit

Overall: Best camera video vigilance suite you can get.

Outstanding!

Jan 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use and install. My team use the software everyday and simply love it. I encourage every company to purchase this software now. You will not regret it.

Cons: Web based and sometimes goes down during a power outage but can be corrected by logging into the management client.

Overall: I have quality camera views and have used certain views on smart walls and maps. This software is simply great!

easy to configure and setup camera viewer for enterprises

Jun 15, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: allows us to monitor all of our enterprise cameras easily and painlessly.

Also easy grouping of cameras for personalized and organized viewing.

Cons: The client controls on the user side are a bit restricted compared to the server side admin UI. Wish it was easier to access them without having to login to the server side console.

Great product exceeds expectations

Mar 28, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Very easy to use and setup. There are a lot of useful items in software. Learn new things every time I use software.

Cons: Little hard to keep up to date on software releases. A little more robust help system would be great.

Capterra loader

Milestone the FOX eye

Oct 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It's Compatible with most of the CCTV manufacturing company

Cons: we can not run this software on normal config computer.

We have to improve processing power of computer

Capterra loader

We use XProtect to view cameras in a busy testing center. It works well for what we need it to do.

Dec 18, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I like how easy it is to select a clip of video and export it. I also really like how easy it is to move through the video by clicking and dragging or by using the arrows.

Cons: we have a lot of cameras and sometimes it lags or takes a while to load. It also won't work if I leave it for a while. I end up having to restart the program rather than being able to sign back in.

Overall: We are able to view either live video or review past video from our camera footage. I can take clips of video and turn them into files to share with other people.

Great security software

Jun 15, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money

Pros: Easy to use, and fairly easy to configure. Light weight client keeps connections excellent to cameras.

Cons: Expensive licensing, but it is worth the money. Support is responsive. Live view sometimes doesn't refresh right

Great for Recording and reviewing Camera footage

May 04, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Able to setup users that are able to access system and give them different permissions. There is an app, and client you can install on the users systems.

Cons: I cannot thing of anything that i would say i do not like about this system. Picture quality is sometimes lacking when you zoom in i wish there was more options to tweak picture quality when you zoom in.

Happy with features. Difficult to use

Mar 05, 2018
4/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: I enjoy the features of this software. This is very helpful working in a security CCTV position and can help with sharing information with clients easily.

Cons: It is quite difficult to use and many people struggle to learn to use this quickly. Other than the difficulty of learning to use the product everything is great.

A simple, easy to use security video platform

Jul 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Simple to use, with proper head end equipment this system operates well and I haven't yet had any issues with it.

Cons: It took a little bit of tweaking to get the proper amount of storage (2 weeks vs 3 weeks) to get the system to fully operate smoothly.

Capterra loader

I am managing the software XProtect Smart 2017 R1(Client and Admin)

May 14, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Many useful features, such as Sequence Explorer and Playback. Easy to navigate needed camera. Easy configuration option, allowing you to add new cameras pretty fast.

Cons: The recording device could use more video extensions. .avi takes a lot of recording space and it takes forever to finish it. Also the update and upgrade can be moved to the Auto mode, instead of downloading every time a new version.

Overall: Manage cameras in a very easy and effective way.

Brought in to support a wider range of camera's than we have on our Axys System

Apr 24, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Very customizable views for different sets of users. The customization can be tailored to support the technical skills of the end user.

Cons: The installation process leave much to be desired when things go wrong in terms of troubleshooting. The documentation is lacking as well

Overall: Flexibility in camera selection

Used the essential version and pro/expert/enterprise. All the versions accept all major cameras.

Feb 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This VMS is easy to use and is compatible with all major cameras. The essential version is a great path to follow to start using a real VMS.

Cons: This software package is a bit heavy for only 8 cameras. the server needed to record 8 cameras has to be a bit more powerful than competitors.

It can do the job

Nov 07, 2016
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Cons: No proper archive/restore options

Overall: We currently use it with 14 cameras. I personally don't like this SW. We got quite poor support through a local reseller, and the biggest cons is very limited options in archiving footage (and purchasing a higher version is too expensive to justify). But it can do its job.

Solid Video Management Software

Feb 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I only recently got this installed on my workstation, but the software has enough functionality available to process videos when needed. Easy to query and export videos.