# Gatekeeper Software 2026: Features, Integrations, Pros & Cons | Capterra > Capterra's in-depth exploration of Gatekeeper Software's capabilities reveals its suitability for various software needs and provides a comprehensive overview of Gatekeeper Software pricing, features, integrations, and potential alternatives. Source: https://www.capterra.com/p/145449/Gatekeeper --- # Gatekeeper Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 8, 2025 Written byShubham Gupta Shubham Gupta Shubham is a writer at Capterra, specializing in project management. His research for Capterra is informed by nearly 200,000 authentic user reviews and more than 10,000 interactions between Capterra software advisors and project management sof... [See bio & all articles](https://www.capterra.com/resources/author/sgupta/) Edited byMehar Luthra Mehar Luthra Content Editor Mehar has been a team lead at Capterra for nearly three years, helping shape educational articles, thought leadership research reports, and content designed to help businesses compare software to find the best fit. She's spent nearly a decade... [See bio & all articles](https://www.capterra.com/resources/author/mehar-luthra/) Content Editor Written by [Shubham Gupta](https://www.capterra.com/resources/author/sgupta/) Shubham is a writer at Capterra, specializing in project management. His research for Capterra is informed by nearly 200,000 authentic user reviews and more than 10,000 interactions between Capterra software advisors and project management software buyers. Edited by [Mehar Luthra](https://www.capterra.com/resources/author/mehar-luthra/) Content Editor Mehar has been a team lead at Capterra for nearly three years, helping shape educational articles, thought leadership research reports, and content designed to help businesses compare software to find the best fit. She's spent nearly a decade in the editorial space, having served as a content writer, editor, editorial head, and now as a team lead. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Key takeaways](#key-takeaways)[Our verdict](#our-verdict)[Alternatives](#alternatives)[Interface](#interface)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Gatekeeper Gatekeeper Overview: ### Key takeaways Insights from verified Capterra reviews Gatekeeper helps teams manage contracts, suppliers, and approvals with customizable workflows and centralized document control. Its standout benefit is visibility, with users relying on alerts and dashboards to track renewals and compliance. Advanced features like AI-powered risk scoring and PDF contract editing support legal and procurement teams. That said, setup complexity and pricing may not suit smaller firms. ### Our verdict It’s built for teams that need precision and control across contract workflows, but its value depends on how deeply those workflows are used. The platform’s flexibility comes with a learning curve, and its flat-rate pricing may only make sense for firms managing high contract volumes. Overall rating Based on 79 user reviews Reviews sentiment Positive 97% Neutral 3% Negative 0% Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Gatekeeper alternatives Some buyers may find Gatekeeper’s workflow setup, customization depth, or pricing model less aligned with their internal processes. If that’s the case, other contract management tools may offer a better fit for your team’s structure, priorities, or integration needs. Highest Rated [4.9 (4,268)](https://www.capterra.com/p/205015/Deel/reviews/) Starting price $5.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.3 (90)](https://www.capterra.com/p/152721/Worksuite/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.4 (327)](https://www.capterra.com/p/157262/QuickBase/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.2 (2,007)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/145449/Gatekeeper/alternatives/) ## Gatekeeper's interface The interface is structured around customizable workflows and supplier cards, with users frequently noting its clarity in contract visibility and document storage. While navigation is generally smooth, some reviewers mention friction when editing core fields or setting up advanced modules. 2+ Shubham Gupta Gatekeeper’s layout supports fast access to contracts and supplier data, with built-in alerts and workflow templates that reduce manual tracking. However, teams often face delays when renaming uploaded files or modifying mandatory fields, which can slow admin tasks. Ease of Use 4.6 (79) 4.6 Based on 79 reviews ## Key features View by: These features have been rated as most important by users based on their reviews. View by: Get Advice We can help you find the software with the features you need. Shubham Gupta Gatekeeper’s advanced features help legal and procurement teams reduce risk, accelerate contract cycles, and maintain control over sensitive workflows. These tools support precision, automation, and secure collaboration across complex business environments. Features 4.4 (77) 4.4 Based on 77 reviews Gatekeeper offers a range of advanced features that cater to various aspects of contract lifecycle management. AI-powered risk analysis 0 reviewers rated this feature Uses machine learning to assess contract data for potential risks and compliance gaps. You can flag clauses, identify anomalies, and generate risk scores to guide legal and procurement teams in reviewing high-stakes agreements. Custom workflow automation 0 reviewers rated this feature Enables teams to build tailored approval flows using conditional logic and role-based triggers. You can automate contract reviews, renewals, and vendor onboarding without needing technical expertise. Role-based access control 0 reviewers rated this feature Lets administrators assign granular permissions across departments and user types. You can restrict access to sensitive documents, track user actions, and enforce compliance policies across the organization. Clause library and eNegotiate 0 reviewers rated this feature Provides a centralized repository of pre-approved clauses and negotiation templates. You can draft contracts faster, maintain consistency, and collaborate with external parties using built-in negotiation tools. Lumin Intake via Email 0 reviewers rated this feature Lets users initiate contract workflows by simply emailing a dedicated intake address. The system auto-extracts contract details and routes them through approval steps, reducing intake-to-approval time and improving visibility. Sensitive data controls 0 reviewers rated this feature Allows administrators to mark fields or files as sensitive, masking them in search, reports, and application programming interfaces (APIs). Access is restricted by role, with full audit logs to support compliance and reduce data exposure. PDF contract review 0 reviewers rated this feature Enables native editing and versioning of third-party PDF contracts within Gatekeeper workflows. This eliminates the need for file conversions and supports faster collaboration with suppliers. OneDrive integration 0 reviewers rated this feature Supports the direct editing of Gatekeeper documents in Microsoft OneDrive, with automatic backup and access to Copilot AI for contract analysis and risk detection. (Released in January 2025) All key features (89) Define levels of authorization for access to specific files or systems 85.71% of 7 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities 0% of 0 reviewers... Track and document all activities across devices, networks, and other systems 100.00% of 2 reviewers that rated this feature as important or highly important A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users 0% of 0 reviewers... The use of AI to automate the process of reviewing, identifying and marking changes in contracts 0% of 0 reviewers... Uses machine learning to assess contract data for potential risks and compliance gaps. You can flag clauses, identify anomalies, and generate risk scores to guide legal and procurement teams in reviewing high-stakes agreements. 0 reviewers rated this feature Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges 80.00% of 5 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases 0% of 0 reviewers... Manage the process of evaluating documents or requests submitted for approval 0% of 0 reviewers... Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws 0% of 0 reviewers... A record of all activities within the system, including user access, changes made, etc. 90.00% of 10 reviewers that rated this feature as important or highly important An agreement between a business and an external supplier for the delivery of a set of products or services 0% of 0 reviewers... Track and manage schedules and meetings via an integrated calendar 0% of 0 reviewers... Provides a centralized repository of pre-approved clauses and negotiation templates. You can draft contracts faster, maintain consistency, and collaborate with external parties using built-in negotiation tools. 0 reviewers rated this feature Provides a channel for team members to share media files, communicate, and work together 50.00% of 2 reviewers that rated this feature as important or highly important Track the current status and completion of activities, tasks, goals or deliverables via progress indicators 72.73% of 11 reviewers that rated this feature as important or highly important Track and manage adherence to policies for any service, product, process, or supplier 88.89% of 9 reviewers that rated this feature as important or highly important Track and report regulatory data to either internal management or external stakeholders 100.00% of 3 reviewers that rated this feature as important or highly important Configure existing workflows to meet your organization's needs 0% of 0 reviewers... Manage, organize, and store contact information 70.00% of 10 reviewers that rated this feature as important or highly important Create, edit, and revise contracts/written agreements 33.33% of 9 reviewers that rated this feature as important or highly important Dialogue between two or more parties to resolve points of difference and agree on a set of legally binding terms 0% of 0 reviewers... Track, store, and access client contracts or licenses 100.00% of 3 reviewers that rated this feature as important or highly important Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system 0.00% of 1 reviewers that rated this feature as important or highly important Enables teams to build tailored approval flows using conditional logic and role-based triggers. You can automate contract reviews, renewals, and vendor onboarding without needing technical expertise. 0 reviewers rated this feature Add customized logos and colors to align with company branding 0% of 0 reviewers... Customize data fields to support various needs and use cases 60.00% of 10 reviewers that rated this feature as important or highly important Alter the layout and content of reports 100.00% of 2 reviewers that rated this feature as important or highly important Pre-designed layouts that can be customized to match preferences and requirements 0.00% of 1 reviewers that rated this feature as important or highly important Assembly of graphs and charts for visualizing and tracking statistics/metrics 0% of 0 reviewers... Automatically retrieve and pull information from documents, websites, images, data sets, and other sources 100.00% of 1 reviewers that rated this feature as important or highly important Import and export data to and from software applications 0% of 0 reviewers... Graphical representation of data 0% of 0 reviewers... Electronic signing method that validates the authenticity and integrity of a digital document 85.71% of 7 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location 80.77% of 26 reviewers that rated this feature as important or highly important Review and analyze existing information across documents 0% of 0 reviewers... Store and organize documents in a centralized system 91.67% of 12 reviewers that rated this feature as important or highly important Digitally sign online documents 76.92% of 13 reviewers that rated this feature as important or highly important Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history 0.00% of 1 reviewers that rated this feature as important or highly important Store, manage and track all forms in a centralized location 0% of 0 reviewers... Search for specific words or phrases within a document or database 0% of 0 reviewers... Use AI to generate content in the form of text, images, videos, etc. 0% of 0 reviewers... Contracts specific to government agencies or organizations who deal with government agencies 0% of 0 reviewers... Track and manage inventory levels to maintain proper supply 50.00% of 2 reviewers that rated this feature as important or highly important Manage and track all job information and associated tasks 100.00% of 1 reviewers that rated this feature as important or highly important Lets users initiate contract workflows by simply emailing a dedicated intake address. The system auto-extracts contract details and routes them through approval steps, reducing intake-to-approval time and improving visibility. 0 reviewers rated this feature Manage and handle various international currencies 0% of 0 reviewers... Ability to handle several projects simultaneously 0% of 0 reviewers... Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved 0% of 0 reviewers... Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service 60.00% of 10 reviewers that rated this feature as important or highly important Supports the direct editing of Gatekeeper documents in Microsoft OneDrive, with automatic backup and access to Copilot AI for contract analysis and risk detection. (Released in January 2025) 0 reviewers rated this feature Enables native editing and versioning of third-party PDF contracts within Gatekeeper workflows. This eliminates the need for file conversions and supports faster collaboration with suppliers. 0 reviewers rated this feature A set of indicators that tracks the performance of networks, applications, systems, teams, etc. 100.00% of 3 reviewers that rated this feature as important or highly important Pre-defined templates within a library for common cases such as contracts, websites, emails, and more 0.00% of 1 reviewers that rated this feature as important or highly important Arrange tasks based on the level of priority or urgency 100.00% of 1 reviewers that rated this feature as important or highly important Organize and manage all processes/procedures involved in purchasing goods and/or services 0% of 0 reviewers... Monitor the progress of projects from start to finish 0% of 0 reviewers... Track certifications, qualifications, and licenses for employees, contractors, etc. 100.00% of 1 reviewers that rated this feature as important or highly important Receive data and information in real time 0% of 0 reviewers... Notifications that are delivered to users as soon as an event occurs 0% of 0 reviewers... Timed notification for any upcoming task, deadline, appointment, or activity 100.00% of 1 reviewers that rated this feature as important or highly important Manage and track the renewal process for various services, subscriptions, contracts, or licenses 0% of 0 reviewers... View and track pertinent metrics to find patterns and gain insights from data 50.00% of 2 reviewers that rated this feature as important or highly important Notifying as a warning or reminder of a potential or imminent hazard 0% of 0 reviewers... Analyze potential risks across the organization 0% of 0 reviewers... Initiate collection and analysis of known risks 100.00% of 4 reviewers that rated this feature as important or highly important Reporting of risks associated with specific actions, events, or entities 100.00% of 4 reviewers that rated this feature as important or highly important Assess and score risks using risk matrices 0% of 0 reviewers... Lets administrators assign granular permissions across departments and user types. You can restrict access to sensitive documents, track user actions, and enforce compliance policies across the organization. 0 reviewers rated this feature Identify and assess hazards to ensure the well-being of employees, assets, and the environment 100.00% of 1 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources 0% of 0 reviewers... Search and filter data across systems to locate required information by entering keywords or certain criteria 100.00% of 5 reviewers that rated this feature as important or highly important Online portal through which end users can access the system, manage tasks, or obtain information 80.00% of 5 reviewers that rated this feature as important or highly important An agreement between a buyer and a seller for the sale and delivery of goods or services 0% of 0 reviewers... Allows administrators to mark fields or files as sensitive, masking them in search, reports, and application programming interfaces (APIs). Access is restricted by role, with full audit logs to support compliance and reduce data exposure. 0 reviewers rated this feature Allow users to access multiple services after entering their login credentials once 0.00% of 1 reviewers that rated this feature as important or highly important Negotiate best prices and choose the right vendor for various purchases 50.00% of 2 reviewers that rated this feature as important or highly important An agreement that's only valid if signed by all involved parties, sealed, and delivered 0% of 0 reviewers... Track the amount of money spent on a certain product or with a certain supplier 0.00% of 2 reviewers that rated this feature as important or highly important Track information, qualifications, and contact details of subcontractors 100.00% of 1 reviewers that rated this feature as important or highly important Manage all supplier data and operations 50.00% of 2 reviewers that rated this feature as important or highly important Allow multiple team members to edit and work on the same document 0.00% of 1 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes 100.00% of 1 reviewers that rated this feature as important or highly important Track the amount of time spent on a job or task 0% of 0 reviewers... Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period 33.33% of 3 reviewers that rated this feature as important or highly important Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. 0% of 0 reviewers... Create and maintain quality vendor data through data validation, maintenance, and audit trails to ensure proper compliance and sourcing 73.33% of 15 reviewers that rated this feature as important or highly important Track revisions and updates made to files and navigate between different versions 100.00% of 1 reviewers that rated this feature as important or highly important Create, design and manage workflows for repetitive tasks 100.00% of 7 reviewers that rated this feature as important or highly important Get Advice We can help you find the software with the features you need. Shubham Gupta Gatekeeper’s advanced features help legal and procurement teams reduce risk, accelerate contract cycles, and maintain control over sensitive workflows. These tools support precision, automation, and secure collaboration across complex business environments. Features 4.4 (77) 4.4 Based on 77 reviews ## Pricing Gatekeeper’s ContractNow plan starts at $995 per month, billed annually, which is significantly higher than the average small and midsize business (SMB) legal management software budget of $93 per user, per month. Pricing is not per seat and includes unlimited users, scaling based on supplier and contract volume. ### Starting price Free trial available [View all Pricing Plans](https://www.capterra.com/p/145449/Gatekeeper/pricing/) Shubham Gupta Senior Content Analyst Gatekeeper’s pricing reflects its enterprise-grade scope, but for SMBs with limited contract volume, the flat-rate model may exceed budget expectations unless offset by high usage. Value for money 4.6 (67) 4.6 Based on 67 reviews ## Integrations It integrates with finance, customer relationship management (CRM), project management, and identity management tools. It connects with native and third-party links via Zapier, enabling data sync, workflow triggers, and real-time notifications. Popular integrations [ Google Drive](https://www.capterra.com/p/161425/Drive/)[ Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Docusign](https://www.capterra.com/p/121506/Docusign/)[ Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[ Box](https://www.capterra.com/p/148766/Box/) Shubham Gupta Senior Content Analyst Connecting Gatekeeper with your finance stack and CRM and collaboration tools helps your operations lead reduce manual entry, unify reporting, and accelerate contract approvals across departments. Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (76) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (76) 4.8 Based on 76 reviews ## User reviews Overall rating 4.7 Based on 79 reviews Filter by rating 5(54) 4(23) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent IW Isla W. Senior Project Manager Performing Arts ### "Solid tool for security management" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 April 11, 2026 Pros It's pretty good at managing our access controls and keeping track of who's supposed to be where. The dashboard is quite informative, giving us a clear overview of our security posture. The audit trail feature is also a big plus for compliance reasons. Cons The user interface could be a bit more intuitive in places. Sometimes finding a specific setting takes longer than it should, and a few of the error messages aren't super clear. It took a bit to figure out some of the advanced configurations. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AJ Aiden J. Public Relations Trainee Restaurants ### "Legally Consolidated Contracts" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 20, 2025 I keep all my files in one place, which allows me to maintain a more specific order with each supplier and also provide prompt service when information about each contract is needed. Pros A well-crafted contract used to take me hours or even days to complete, but now I've reduced my workload by 50%. Knowing that no important point has been left out of the contract undoubtedly makes the entire process of managing a good contract easier when a business agreement is reached with the client. Automated processes provide a simpler approach and make my work stand out for its speed and excellent performance. Cons In the time I've been using Gatekeeper, I can only say that it has worked perfectly for me every time, and its tools provide the best service. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LB Luis B. patient coordinator Hospital & Health Care ### "Gatekeeping Review " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 19, 2025 my overall experience with Gatekeeper has been a positive one overall and i do use it for backup support in keeping my other profiles safe. Pros the thing i like the most about Gatekeeper is that there is more than step to get verified so they do there due diligence in keeping your profiles safe. Cons the thing i like the least about Gatekeeper is that the 2-step verification can be a bit time consuming if you're looking for a then and now sign in. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Kishore K. Lead Software Engineering Information Technology and Services ### "Gatekeeper: Streamlining Complicated Processes Easily" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 December 16, 2024 While Gatekeeper was largely effective, I did face some challenges with integrating it seamlessly into our existing systems. The API integration took longer than expected, and there was a learning curve when it came to some of the more advanced features. Pros The Gatekeeper team provides extensive implementation support, and the solution is incredibly user-friendly. With its clear search features, easy editing and uploading, workflow building, and custom fields, the user-friendly system makes it simple to add new entries and change old information. You are continually informed about how the system can improve your experience because it is supported by a wealth of user manuals and frequent sessions to update on new features. Cons The extra modules cost a lot of money. Certain custom developments might never be made available because they need to be approved by the Ideas Forum. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SA Spencer A. Project Manager Research ### "Great Functionality" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 December 12, 2024 Pros The functionality is really amazing. It is a great solution. Cons The user experience and look and feel could be better. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CC Cath C. Procurement Officer Information Technology and Services ### "AT Review of Gatekeeper" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 October 1, 2024 Mostly positive and overall works for what we need it for. Pros Mostly intuitive use & very responsive contacts/ AMs Cons Lots of fiddly changes spread out throughout the system (eg adding a group to workflow, actions need doing in lots of different sections) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GG Geyssel G. Controller Venture Capital & Private Equity ### "Controller" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 26, 2024 The system is easy to use and the customer service support is really good. Pros The customer service from the start of the project and superb ongoing support. Cons The current price structure could be better. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TM Tanya M. Head of Operational Resilience Financial Services ### "Streamlined our Third-Party Management Process with Gatekeeper " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 21, 2024 Streamlined our Third-Party Management Process with Gatekeeper, made it far more efficient, visible and allowed us to become compliant with relevant regulations. Pros Made a disjointed process efficient, reportable and regulatory compliant. Cons As a result of it being so configurable, in some cases the knowledge articles are difficult to relate to personalised set ups. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RG Reema G. Associate GC Hospital & Health Care ### "Crucial Tool" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 June 14, 2024 Pros GateKeeper offered many of the features of its bigger competitors but at a considerably more reasonable price point. An unexpected benefit is GateKeeper's workforce support. From sales \[sensitive content hidden\], to tech implementation \[sensitive content hidden\], to initial and continued customer support \[sensitive content hidden\], we have only experienced very attentive and professional interactions. Cons There are certain factors in the contract data that we don't think are necessary but are not able to deleted. I think the client should have the option to delete any data points. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DF Dale F. Senior Buyer Consumer Services ### "Dale Frost feedback " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 29, 2024 \[sensitive content hidden\] supports the Evander account and is very helpful , it is just a shame we do not have the foresight as a business to purchase the whole package. Pros The confidence it gives me that we have a system that helps us with complaince , it is my go to place for all document , would love to have the full system. Cons There is nothing within the system we use that i do not like , just want the whole system. Reasons for choosing Gatekeeper I did not implement , I was not in procurement at the time . Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/145449/Gatekeeper/reviews/) ## FAQs Yes. Gatekeeper offers a free trial tailored to your business use case. You can request a demo and trial setup directly from the vendor’s website. Gatekeeper supports HIPAA compliance through secure data handling, audit trails, and role-based access controls. Healthcare providers can use Gatekeeper to manage contracts while maintaining regulatory standards, but a signed business associate agreement (BAA) may be required. No, it does not currently offer a standalone mobile app for iOS or Android devices. However, Gatekeeper is accessible via mobile browsers and supports mobile device usage for contract tracking, approvals, and notifications. Yes. Gatekeeper includes Balanced Scorecards and review dashboards to track supplier performance over time. These tools help teams automate evaluations and drive accountability. Yes. While Gatekeeper is designed for enterprise-grade use, it can support SMBs with complex contract needs. However, its pricing may exceed typical SMB budgets unless offset by high usage or volume. ### Have more questions? Connect with one of our advisors for a free consultation and save time in your software search. ## Sources - **Capterra reviews data:** Capterra reviews are collected from verified users for individual software products. [Learn more about how we source our data](https://www.capterra.com/resources/proprietary-data-research/). - **Capterra Shortlist:** Capterra Shortlist identifies the top products in our software categories based on a proprietary blend of user ratings and popularity. [Read the complete methodology here](https://www.capterra.com/resources/proprietary-data-research/#capterra-shortlist-methodology). - This product information came from Gatekeeper’s own online content in August 2025, including the product's website and its social media channels. ## Related reading ### [5 Key Contract Management Software Features and Top Products That Offer Them](https://www.capterra.com/resources/key-contract-management-software-features/) Published November 28, 2023 by [Barkha Bali](https://www.capterra.com/resources/author/bbali/) ### [Capterra Value Report: A Price Comparison Guide for Contract Management Software](https://www.capterra.com/resources/contract-management-software-pricing-report/) Published October 19, 2023 by [Akriti Sharma](https://www.capterra.com/resources/author/akriti-sharma/) ### [5 Key Forms Automation Software Features and Top Products That Offer Them](https://www.capterra.com/resources/key-forms-automation-software-features/) Published May 8, 2024 by [Saumya Srivastava](https://www.capterra.com/resources/author/ssrivastava/) ### [Top 3 Legal Document Management Software](https://www.capterra.com/resources/top-legal-document-management-software/) Published February 27, 2023 by [Ashish Upadhyay](https://www.capterra.com/resources/author/aupadhyay/) Popular comparisons  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. 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