--- title: "Gatekeeper Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Gatekeeper Software - reviews, pricing plans, popular comparisons to other Contract Management products and more." source_url: "https://www.capterra.com/p/145449/Gatekeeper/" page_type: "product" language: "en" publication_date: "2026-10-21" --- # Gatekeeper Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Gatekeeper ## What is Gatekeeper? Built for lean procurement, legal and finance teams, Gatekeeper manages the full contracting lifecycle. Contract requests are processed, playbooks applied and drafting begins with clause libraries and templates. Negotiations are streamlined with redlining, version control, approval workflows and native esignature, while data sync keeps contract fields aligned across CRM, ERP and finance systems. Once contracts are executed, obligations are tracked, renewals monitored and AI agents continuously flag risks like insurance lapses, price escalations and performance issues. Gatekeeper transforms scattered data into unified intelligence, eliminating costly blind spots. AI slashes drafting time while LuminIQ agents vigilantly monitor risks and prevent auto-renewal disasters. Trusted by hundreds of organisations including SumUp, Canstar, Starling & Ford. Add Gatekeeper to your shortlist today. ## What is Gatekeeper used for? [Contract Management](https://www.capterra.com/contract-management-software/)[Vendor Management](https://www.capterra.com/vendor-management-software/)[Procurement](https://www.capterra.com/procurement-software/) Recognitions Shortlist Overall rating Based on 84 user reviews Reviews sentiment Positive 98% Neutral 2% Negative 0% Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Contract Management / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Gatekeeper alternatives Highest Rated [4.9 (4,318)](https://www.capterra.com/p/205015/Deel/reviews/) Starting price $5.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.3 (90)](https://www.capterra.com/p/152721/Worksuite/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.4 (334)](https://www.capterra.com/p/157262/QuickBase/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.2 (2,081)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/145449/Gatekeeper/alternatives/) ## FAQs about Gatekeeper Overview ### What problems does Gatekeeper solve? Gatekeeper solves scattered contract and supplier records, missed renewal dates, and opaque approval processes by centralizing agreements, vendor data, documents, and audit information. Configurable workflows route onboarding, due diligence, negotiation, signatures, reviews, and renewals to the right owners. Procurement, legal, supply chain, compliance, and vendor-management teams gain visibility into status, risks, and supplier progress. Answer based on 47 reviews Overview ### Which roles and teams benefit most from Gatekeeper? Gatekeeper is most used by project managers, legal teams, and procurement professionals managing contracts, suppliers, and approval workflows. Legal counsel and legal operations specialists track contract obligations and renewals, while procurement managers and sourcing leads oversee vendor onboarding, purchasing records, and supplier risk. Operations and sales systems managers coordinate cross-functional requests and reporting. Answer based on 83 reviews Overview ### What company size and industries is Gatekeeper built for? Gatekeeper is built for lean Finance, Procurement, and Legal teams with enterprise-sized responsibilities; 41% of reviewers are midsize businesses. It also serves enterprises (33%) and small businesses (25%), with strongest adoption in Financial Services (15%), Hospital & Health Care (8%), and Insurance (7%) for vendor, contract, and compliance management. Answer based on 84 reviews Features and Usability ### What are the key features of Gatekeeper? Gatekeeper includes core contract and supplier management, with a centralized document repository, full-text search, renewal reminders, and contract visibility. Its differentiating configurable workflow management supports approval paths, supplier onboarding, and contract reviews, while customizable fields, dashboards, audit trails, and access controls support reporting, compliance tracking, and controlled collaboration. Answer based on 49 reviews Integrations ### Which third-party tools and platforms does Gatekeeper integrate with? Gatekeeper integrates with over 20 third-party tools across document management, CRM, identity, and finance. Key integrations include Box, Docusign, Dropbox, Dropbox Sign, Google Drive, Google Workspace, Microsoft 365, Microsoft Excel, HubSpot CRM, Salesforce Platform, Dynamics 365, NetSuite, Okta, OneLogin, and SecurityScorecard. Answer based on 8 reviews Getting Started and Support ### How easy is it to onboard and train a team on Gatekeeper? Gatekeeper is generally easy to onboard, with reviewers reporting that end users and frequent users learn its intuitive interface with little training, sometimes after a single session. It offers in-person and live online training, webinars, documentation, and videos. Administrators may need additional training for configuration, workflows, and data-governance requirements. Answer based on 11 reviews Getting Started and Support ### What customer support options does Gatekeeper offer, and how do users rate the experience? Gatekeeper offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live representative assistance, and chat. Users generally describe support as responsive, helpful, knowledgeable, and attentive throughout implementation and ongoing use. Some users note that knowledge articles can be harder to apply to highly customized configurations, and advanced setup may require guidance. Answer based on 49 reviews Contract supplier management ### How does Gatekeeper help with contract and supplier management? Gatekeeper centralizes supplier records, contracts, documents, and onboarding workflows so teams can track approvals, renewals, compliance, and contract status in one place. Procurement teams and managed service providers value searchable records, configurable fields, dashboards, and reminders. Some organizations need time to configure workflows and may want broader bulk supplier communications or reporting options. Answer based on 24 reviews ## Features AI summary Based on 4,478 Contract Management reviews Capterra data shows that buyers of contract management software rank the following features as their top priorities: - **Electronic Signature** (**59%** of reviewers rated this feature as critical) - **Digital Signature** (**57%**) - **Document Management** (**43%**) Gatekeeper supports all three features that reviewers consider most important: **Electronic Signature**, **Digital Signature**, and **Document Management**. Together, these capabilities help businesses finalize agreements faster, keep contract files organized, and maintain clearer control over documents throughout the contract lifecycle, allowing teams to reduce manual work and handle approvals more efficiently. Electronic Signature 4.4 (13) 76.92% of 13 reviewers that rated this feature as important or highly important Digitally sign online documents Document Management 4.7 (31) 83.87% of 31 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Completion Tracking 4.4 (11) 72.73% of 11 reviewers that rated this feature as important or highly important Track the current status and completion of activities, tasks, goals or deliverables via progress indicators Document Storage 4.7 (15) 93.33% of 15 reviewers that rated this feature as important or highly important Store and organize documents in a centralized system Contact Management 4.3 (10) 70.00% of 10 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Vendor Master Data Management 4.5 (16) 75.00% of 16 reviewers that rated this feature as important or highly important Create and maintain quality vendor data through data validation, maintenance, and audit trails to ensure proper compliance and sourcing Gatekeeper 81 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - AI Redlining: The use of AI to automate the process of reviewing, identifying and marking changes in contracts - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Buy Side (Suppliers): An agreement between a business and an external supplier for the delivery of a set of products or services - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Completion Tracking: Track the current status and completion of activities, tasks, goals or deliverables via progress indicators - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Configurable Workflow: Configure existing workflows to meet your organization's needs - Contact Management: Manage, organize, and store contact information - Contract Drafting: Create, edit, and revise contracts/written agreements - Contract Negotiation: Dialogue between two or more parties to resolve points of difference and agree on a set of legally binding terms - Contract/License Management: Track, store, and access client contracts or licenses - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Extraction: Automatically retrieve and pull information from documents, websites, images, data sets, and other sources - Data Import/Export: Import and export data to and from software applications - Data Visualization: Graphical representation of data - Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Review: Review and analyze existing information across documents - Document Storage: Store and organize documents in a centralized system - Electronic Signature: Digitally sign online documents - Fixed Asset Management: Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history - Forms Management: Store, manage and track all forms in a centralized location - Full Text Search: Search for specific words or phrases within a document or database - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Government Contracts: Contracts specific to government agencies or organizations who deal with government agencies - Inventory Management: Track and manage inventory levels to maintain proper supply - Job Management: Manage and track all job information and associated tasks - Multi-Currency: Manage and handle various international currencies - Multiple Projects: Ability to handle several projects simultaneously - Offboarding: Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Pre-built Templates: Pre-defined templates within a library for common cases such as contracts, websites, emails, and more - Prioritization: Arrange tasks based on the level of priority or urgency - Procurement Management: Organize and manage all processes/procedures involved in purchasing goods and/or services - Project Tracking: Monitor the progress of projects from start to finish - Qualification Tracking: Track certifications, qualifications, and licenses for employees, contractors, etc. - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Renewal Management: Manage and track the renewal process for various services, subscriptions, contracts, or licenses - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Risk Alerts: Notifying as a warning or reminder of a potential or imminent hazard - Risk Analysis: Analyze potential risks across the organization - Risk Assessment: Initiate collection and analysis of known risks - Risk Reporting: Reporting of risks associated with specific actions, events, or entities - Risk Scoring: Assess and score risks using risk matrices - Safety Management: Identify and assess hazards to ensure the well-being of employees, assets, and the environment - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Sell Side (Customers): An agreement between a buyer and a seller for the sale and delivery of goods or services - Single Sign On: Allow users to access multiple services after entering their login credentials once - Sourcing Management: Negotiate best prices and choose the right vendor for various purchases - Specialty Contracts: An agreement that's only valid if signed by all involved parties, sealed, and delivered - Spend Management: Track the amount of money spent on a certain product or with a certain supplier - Subcontractor Management: Track information, qualifications, and contact details of subcontractors - Supplier Management: Manage all supplier data and operations - Team Collaboration: Allow multiple team members to edit and work on the same document - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Timesheet Management: Track the amount of time spent on a job or task - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Vendor Master Data Management: Create and maintain quality vendor data through data validation, maintenance, and audit trails to ensure proper compliance and sourcing - Version Control: Track revisions and updates made to files and navigate between different versions - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.4 (82) 4.4 Based on 82 reviews ## Pricing Value for money 4.6 (72) Free Trial [View pricing plan details](https://www.capterra.com/p/145449/Gatekeeper/pricing/) Pro Contact vendor for details It includes: - Executive Dashboard - Reporting Suite - Integrated Chat or Messaging - Compliance Tracking - Audit Management - Google & Office365 Integration - 100 Custom Fields - Clause Library Enterprise Contact vendor for details It includes: - Branded Reports - SAML - Single Sign-on - Okta and Onelogin - Role Based Access Control - Just-In-Time Provisioning for SSO - Custom Terms of Services - API Custom Contact vendor for details It includes: - Unlimited Suppliers - Unlimited Users Value for money 4.6 (72) 4.6 Based on 72 reviews ## Integrations [ Google Drive](https://www.capterra.com/p/161425/Drive/)[ Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Docusign](https://www.capterra.com/p/121506/Docusign/)[ Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[ Box](https://www.capterra.com/p/148766/Box/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (81) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (81) 4.7 Based on 81 reviews ## User reviews Overall rating 4.6 Based on 84 reviews Filter by rating 5(56) 4(26) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent Nikki C. OFFICE MANAGER Construction ### "Streamlined Contract Management Made Easy" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 18, 2026 Overall, my experience with Gatekeeper has been positive. It provides a centralized and organized way to manage contracts, documents, suppliers, approvals, and signatures. The platform has helped streamline workflows and reduce the time spent searching for information or following up on documents. There is a slight learning curve initially, but once familiar with the system, it is easy to navigate and a useful tool for keeping contract management organized. Pros Gatekeeper makes it much easier to organize and manage contracts, documents, and supplier information in one place. The interface is straightforward to navigate, and the workflow features help keep important tasks and approvals moving without unnecessary back-and-forth. I also like the document signature capabilities, which make it convenient to complete and track agreements digitally. Overall, it helps improve organization, saves time, and makes contract management more efficient. Cons The main downside is that there can be a learning curve when first getting familiar with all of the features and workflows. Some settings and processes could also be more intuitive for new users. Once you become familiar with the platform, however, it becomes much easier to navigate and use effectively. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MW Michael W. HIPAA Privacy Officer Education Management ### "Contracts Management Lifecycle" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 August 21, 2026 I like how this tool performs, and it's easier to work with as you continue to learn more about how to incorporate your task and deliverables into the workflow process. Pros The centralized platform allows administrators to manage the entire vendor and contract lifecycle using this tool, unlike some other contract management tools. Cons The straw back is the entire tool has to be purchased rather than purchase separate modules. The tool is very robust. Perhaps a medium to large firm with a sizable budget could use this tool. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AB Amelia B. Project Manager Semiconductors ### "A decent choice for mid-sized teams" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 31, 2026 I've been using Gatekeeper for a while now, and overall, it's been a solid addition to my workflow. I appreciate how it streamlines access control and makes it easy to manage permissions. However, there have been a few minor hiccups along the way, which prevented me from giving it a full 5-star rating. Pros Gatekeeper's password management is pretty solid, and it's been reliable for us. We've had zero breaches in the two years we've used it. The two-factor authentication is a big plus, especially for remote teams. Cons The only thing that's kind of annoying is the occasional sync issue with our Google Drive. It's not a huge deal, but it's happened a few times, and it's a minor frustration. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AS Arun S. IT Project Manager Biotechnology ### "Strong contract management platform with useful automation features" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 June 15, 2026 Its a solid contract lifecycle management platform that helps improve visibility into contracts and vendor relationships. The automation features save time and reduce manual tracking, while the centralized repository makes document management much easier. There is definitely a learning curve in the beginning, but once everything is configured properly, it becomes a valuable tool for managing contracts and compliance activities Pros It centralizes contract and vendor information in one place making it much easier to stay organized. The search functionality is helpful for quickly finding agreements, and the automated reminders for renewals and key dates help reduce the risk of missing important deadlines. I also liked the workflow automation features, which help streamline contract approvals and reviews across different team Cons Platform can take some time to learn, especially when setting up workflows and permissions. Some customization options are not very intuitive and may require additional training. I also found that reporting can be a little confusing at first until you become familiar with how the data is organized Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AH Anna H. Insurance litigation Insurance ### "Costly but worthwhile if can justify price" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 May 11, 2026 I work for a mid-size company that has been decreasing in business so the cost is making us look for other options. Pros Gatekeeper has been noted as a very user-friendly interface that has lots of options in vendor management. Cons The cost will make it only worthwhile if you have a large operation or company. In addition, for small companies with simple needs it may be too complex. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. IW Isla W. Senior Project Manager Performing Arts ### "Solid tool for security management" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 April 11, 2026 Pros It's pretty good at managing our access controls and keeping track of who's supposed to be where. The dashboard is quite informative, giving us a clear overview of our security posture. The audit trail feature is also a big plus for compliance reasons. Cons The user interface could be a bit more intuitive in places. Sometimes finding a specific setting takes longer than it should, and a few of the error messages aren't super clear. It took a bit to figure out some of the advanced configurations. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AJ Aiden J. Public Relations Trainee Restaurants ### "Legally Consolidated Contracts" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 20, 2025 I keep all my files in one place, which allows me to maintain a more specific order with each supplier and also provide prompt service when information about each contract is needed. Pros A well-crafted contract used to take me hours or even days to complete, but now I've reduced my workload by 50%. Knowing that no important point has been left out of the contract undoubtedly makes the entire process of managing a good contract easier when a business agreement is reached with the client. Automated processes provide a simpler approach and make my work stand out for its speed and excellent performance. Cons In the time I've been using Gatekeeper, I can only say that it has worked perfectly for me every time, and its tools provide the best service. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LB Luis B. patient coordinator Hospital & Health Care ### "Gatekeeping Review " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 19, 2025 my overall experience with Gatekeeper has been a positive one overall and i do use it for backup support in keeping my other profiles safe. Pros the thing i like the most about Gatekeeper is that there is more than step to get verified so they do there due diligence in keeping your profiles safe. Cons the thing i like the least about Gatekeeper is that the 2-step verification can be a bit time consuming if you're looking for a then and now sign in. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Kishore K. Lead Software Engineering Information Technology and Services ### "Gatekeeper: Streamlining Complicated Processes Easily" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 December 16, 2024 While Gatekeeper was largely effective, I did face some challenges with integrating it seamlessly into our existing systems. The API integration took longer than expected, and there was a learning curve when it came to some of the more advanced features. Pros The Gatekeeper team provides extensive implementation support, and the solution is incredibly user-friendly. With its clear search features, easy editing and uploading, workflow building, and custom fields, the user-friendly system makes it simple to add new entries and change old information. You are continually informed about how the system can improve your experience because it is supported by a wealth of user manuals and frequent sessions to update on new features. Cons The extra modules cost a lot of money. Certain custom developments might never be made available because they need to be approved by the Ideas Forum. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SA Spencer A. Project Manager Research ### "Great Functionality" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 December 12, 2024 Pros The functionality is really amazing. It is a great solution. Cons The user experience and look and feel could be better. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. 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