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Gatekeeper delivers value for any sector. Our diverse range of customers include telecoms, retail, finance, legal & private equity. Departments include legal, procurement, IT, finance & operations.

Product Details

A simple to use, powerful, AI driven, cloud-based Contract Management solution. Manage Contracts seamlessly, receive alerts of key dates, monitor risk, manage workload and store files and messages, all in one place, company wide. Enjoy unlimited users on all plans, unlimited integrated electronic signatures and a host of collaboration and automation tools. Say goodbye to Excel and other outdated software solutions - say hello to powerful, cost effective Contract Lifecycle Management.

Contact Details

Gatekeeper

https://www.gatekeeperhq.com/

Founded in 2009

Located in United Kingdom

Starting Price

  • $695.00/month
  • All plans include unlimited users, support and daily backups.

Free Demo

Platform

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online

Gatekeeper Features

Buy Side (Suppliers)
Completion Tracking
Compliance Tracking
Contract Lifecycle Management
Electronic Signature
Full Text Search
Government Contracts
Pre-built Templates
Sell Side (Customers)
Specialty Contracts
Version Control
Workflow Management
Contractor Database
Insurance Tracking
License Tracking
Permit Tracking
Skills & Competencies
Task Management
Work Hour Tracking
Catalog Management
Contract Management
Fixed Asset Management
Inventory Management
Invoice Processing
Purchase Order Management
Receiving/Putaway Management
Requisition Management
Sourcing Management
Spend Management
Supplier Management
Audit Trail
Performance Metrics
Self Service Portal
Sourcing Management
Transaction History
Vendor Master Data Management

Gatekeeper Reviews

Overall
5/5
Ease of Use
5/5
Customer Service
5/5

Showing Most Helpful

Showing 28 of 28 reviews

Showing Most Helpful

Showing 28 of 28 reviews

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Rating
Company Size
Reviewer's Role
Length of Use
Frequency of Use
Guru R.
VP, Technology
Financial Services, 501-1000 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
November 30, 2016

“It is my job to find the best technology in Financial Services - I selected Gatekeeper ”

OverallAs a Technologist, I review the market for leading Financial Services institutions looking for the very best technology in the market. It's my job to ensure we select best-in-class cloud solutions that combine an intuitive interface within an Enterprise grade, scalable and robust solution. I also need to ensure adherence to rigorous security standards that are demanded by our industry and integration of a chosen solution within the client's ecosystem of applications. Following a detailed review of the market, shortlisting and formal procurement process, Gatekeeper stood out as the class-leading vendor and contract management solution based on the feature set and flexibility of the application. The current solution available and the overall vision is compelling. We conducted a granular security review including our own penetration testing. It is clear from the output of this process that security is at the very core of the Gatekeeper application. This cannot be underestimated as we all move to the cloud. We worked with Gatekeeper to implement their solution quickly and effectively across the organization. A seamless integration with OneLogin has made provisioning and user access simple and highly effective. User adoption is high and we look forward to expanding the use of the solution to their Portal Technology. The Gatekeeper Customer Success Team and Technical support are, like the solution itself, the highest standard we have found in the industry today. I have no hesitation in strongly recommending Gatekeeper.
Pros- Usability - Ease of use - Integration
ConsNone
Source: Capterra
November 30, 2016
Avatar Image
Manfred d.
Information Consultant
501-1000 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Reviewer Source 
Source: Capterra
June 20, 2018

“The software is in a different league when compared to the competition. ”

ProsClear, concise, quick and straightforward GUI. High level of user adoption in first use. High level of customization allowed while maintaining a robust core. Mobile interface works as good as normal web interface. A great team of experienced support people who actually listen and act upon suggestions and even implementing them in the final product. There bug fixing capacity is very quick. We have seen some happen in days after noticing them. Some features are: When you send a message via Gatekeeper to a supplier their response will also be captured in the tool including any attachments. That allows for a robust audit trail. Customizable workflows that allows for delegation of responsibilities within your organization.
ConsIt's more costly when compared to competitors but it's also much more product for the money. The supplier portal suggested for us not only onboarding of new suppliers but also a supplier maintaining its own compliance data. At the time of writing this is not yet possible. At this moment e-signing and redlining is not yet available.
Reviewer Source 
Source: Capterra
June 20, 2018
Raja M.
Director of Procuement & Projects
Accounting, 1001-5000 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
September 20, 2018

“Very Satisfied Customer”

OverallThis system helped us maintain all our contractual documentation and vendor contact details in a centralized location. Also we are using this system effectively to track risk based on our audit findings. Overall we are able to transform our vendor management by onboarding Gatekeeper system.
ProsIdeal system with feature set matches our needs. I like workflow flexibility, access control, bulk upload/update, flexible vendor and contract views, user management and dashboards. Overall, I like intuitive design, it helped our admin and end users to start using without much training. I am also looking for basic spend functionality without a need for buying additional spend module.
ConsI like all the features, but suggest having more flexibility and options to create additional dashboards.
Reviewer Source 
Source: Capterra
September 20, 2018
Bob M.
CIO
Financial Services, 201-500 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
April 30, 2017

“We are delighted with our choice of solution in Gatekeeper.”

OverallGreatly enhanced clarity of all of our data. We especially enjoy having full visibility of all upcoming renewals.
ProsGetting data into Gatekeeper has been simple and the benefits have far exceeded our original objectives. Our internal owners are now proactively notified when contracts are due for renewals and on other key regular events such as vendor reviews and key documentation updates. The dashboards in Gatekeeper provide such a clear view of our data so we can be proactive, renewing contracts on better terms and cancelling contracts we do not need well in advance. This all provides an excellent return on our investment. Gatekeeper is simple to use and when some help or guidance is needed, support is always available online in their Live Chat feature.
Source: Capterra
April 30, 2017
Adam F.
Director of Legal
Financial Services, 201-500 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
November 22, 2016

“Gatekeeper has transformed the way our department engages with the business”

OverallAs a busy legal team we needed a central area to manage all contracts and give full visibility to the business. Gatekeeper has an extremely easy to use interface requiring little to no training. The customer success team worked very closely with us to configure the solution to meet our exact use-case. The Google Apps integration and unlimited user plan has allowed Lending Home to roll out Gatekeeper to over 200 users giving direct and controlled access to specific contract records company-wide. Gatekeeper has transformed the way our department engages with the business, improving efficiency, reducing risk and greatly enhancing collaboration. I have no hesitation to strongly recommending Gatekeeper - it's an excellent solution from a great company
Source: Capterra
November 22, 2016
Neil J.
Marketing and Advertising, Unspecified
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Value for Money
5/5
Source: GetApp
September 14, 2015

“Gatekeeper is simple to use and saves us time and money ”

OverallWe has been looking for a cloud tool to help us manage hundreds of contracts with a range of different key deadlines and end dates. Having used Excel as we grew this started to cause a number of problems. We reviewed the market and either found simplistic solutions that lacked customisation or expensive Enterprise solutions that needed to be tailored costing us more money than we wanted to spend.
ProsGatekeeper came with almost all of the features at less than 20% of the cost of the bigger vendors. The interface is great and really easy to use. The team just jumped in and got work done. We love the built in email/messaging system. As we deal with many suppliers storing all emails/messages centrally means every member of the team is up to date. This software has saved us lots of management time along with allow us to reduce costs. The support is great and we get updates on enhancements and new features all of the time - some of these were built based on our own requirements without additional costs.
ConsWhen Gatekeeper first launched there was no Google Drive or Google Apps integration but this has now been added and it make the administration really simple.
Source: GetApp
September 14, 2015
Carolyn L.
Business Team Lead
Information Technology and Services, 501-1000 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
January 12, 2017

“I wish all the systems we used were like Gatekeeper. ”

OverallWe selected Gatekeeper after spending enough time in the solution to see how easy it was to use compared to other solutions we had demonstrated to us. The team helped us every step of the way to get our vendor and contract data entered and imported. It was very easy to configure the data we needed to store and all of the views to match our exact processes. I was dreading the process of getting our data into any system but doing this in Gatekeeper was painless. Seeing the dashboards and reports come to life and give us the information and email alerts to get on top of our workload was so satisfying. I wish all the systems we used were like Gatekeeper.
Source: Capterra
January 12, 2017
Braden B.
Compliance Specialist
Insurance, 201-500 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
May 17, 2019

“Very pleased and expect it to be integral to our organization for years to come!”

OverallThere was a small learning curve with some features early on, but once those were under control it's been very easy to set up and train others on. The support has been so good that I often find myself feeling guilty for bothering them. "Surely they're going to be fed up this time..." but no, they were always eager to help out at any time and as much as needed.
ProsThe customization is a massive plus. Not only is it vital to meet our needs, but it's easy to set up and very flexible. Additionally the customer support is unparalleled, not only with responsiveness but with their eagerness to make sure our experience with Gatekeeper is as seamless as possible.
ConsThe biggest issue we currently have is not being able to make customized fields mandatory (unless it's done through a workflow). This requires stricter administration to make sure everyone is filling out everything as we as an organization require.
Reviewer Source 
Source: Capterra
May 17, 2019
Fiona H.
Project Manager
Unspecified
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Reviewer Source 
Source: Capterra
November 6, 2017

“User-friendly, customisable, excellent customer support.”

ProsThe user interface is very intuitive and the ability to customise allows us to easily integrate with existing processes and engage users in order to maximise the benefits of using the system. The Gatekeeper team have done a great job onboarding and go above and beyond to find effective solutions. The product team are quick to develop smart features in response to our business needs.
ConsThere is room for development of the product, in particular eSignature, but we expect to see this in the near future.
Reviewer Source 
Source: Capterra
November 6, 2017
Andy W.
Commercial Director
Computer & Network Security, 5001-10,000 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
November 23, 2016

“Enterprise Supplier Management and Portal Technology that is very powerful yet simple to use”

OverallWe chose to partner with Gatekeeper as their technology was by far the most intuitive we evaluated. Our challenge was to secure accurate master data and compliance information from over 3,500 suppliers across Europe. We simply didn't have the manpower to take on this challenge alone. Gatekeeper Vendor Portal technology and the supporting team are a vital partner for the SCC procurement and commercial teams moving forward
Source: Capterra
November 23, 2016
Muriel M.
Legal Analyst
Medical Practice, 51-200 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
May 15, 2019

“User-friendly and great customer support”

ProsGatekeeper has a clean user interface, it's easy to use, and the customer support has been excellent. It takes a bit of time to learn how to configure the workflows, but the kanban layout makes it easy to keep an eye on each contract as it moves through the review and negotiation processes. We like the ability to do a lot of the customization ourselves. We've had top-notch account management and implementation support.
ConsNo cons so far, but we're hoping for a couple of enhancements in the future. We handle a lot of addendums that currently have to be split into separate documents to use the e-Sign tool. We also don't always communicate directly with our counterparty's signer and it would be helpful if the link could be forwarded to the appropriate person.
Reviewer Source 
Source: Capterra
May 15, 2019
Allyson C.
IT Asset Manger
Information Technology and Services, 1001-5000 employees
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
4/5
Features
3/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: SoftwareAdvice
September 14, 2017

“The Gatekeeper team is amazing”

OverallThe Gatekeeper team is amazing. They are very responsive when there are questions.
ProsI like the one stop shop feel of the software and the ease of notifying BU leaders that their software is coming up for renewal. This makes them accountable
Reviewer Source 
Source: SoftwareAdvice
September 14, 2017
Carol S.
Business Process / Operations Supervisor
Unspecified
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Reviewer Source 
Source: Capterra
July 16, 2018

“Very easy to work with; They listen to their customers!”

ProsGreat having all of my contracts at my fingertips. We are a nonprofit organization with limited budget, but Gatekeeper was very willing to work with us to allow it to fit into our numbers. Staff are very eager to make updates to their system based on customer feedback. We've had a few features added very quickly after we made a request. Program is very user friendly.
ConsWe have been using Gatekeeper for just over a year. I have not found anything that I would consider a con.
Reviewer Source 
Source: Capterra
July 16, 2018
Matt Y.
Former Gatekeeper Implementation Specialist
Information Technology and Services, 11-50 employees
Used the software for: 2+ years
Overall Rating
2/5
Ease of Use
2/5
Customer Service
5/5
Features
2/5
Value for Money
2/5
Likelihood to Recommend
0/10
Reviewer Source 
Source: Capterra
July 4, 2019

“Overpriced and Extremely Restrictive”

OverallSimple to use, but a very expensive contract repository with a pretty UI. There are better solutions on the market that will give you more bang for your buck.
Pros+ The simple yet effective UI + Navigation make + The fact that Gatekeeper is very easy to use with minimal training is required is one appealing aspect
ConsConfiguration limitations, lack of development towards existing features and price. There are many features that appear to have been developed and deployed to Gatekeeper with minimal testing and without much thought.
Reviewer Source 
Source: Capterra
July 4, 2019
Avatar Image
Josefina V.
Consultor externo de SAP MM PM
Unspecified
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
April 24, 2018

“Excellent tool to visualize and monitor the company's projects”

ProsThis tool has been very useful because it allows you to control and track the cash flow, as well as the process of buying and selling with suppliers and customers, allows us to view and create the process from scratch, it also allows you to store and send reminder messages with certain dates
ConsAs it is a platform with many functions and activities, the loading process tends to be slow for everything that registers in it, the rest works perfect
Reviewer Source 
Source: Capterra
April 24, 2018
Claudia H.
Project Manager
Unspecified
Used the software for: 6-12 months
Overall Rating
4/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Reviewer Source 
Source: Capterra
January 11, 2018

“Gatekeeper was get to work with. The team was knowledgeable and prompt.”

ProsVery intuitive and easy to use. Requires very little user training and support. Also like the ease in which fields can be added via administration profile.
ConsRoles - need the ability to further restrict functions and visibility based on specific groups or criteria.
Reviewer Source 
Source: Capterra
January 11, 2018
Avatar Image
Paul W.
Procurement and Partnerships Manager
Media Production, 1001-5000 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
September 14, 2018

“Contract Management Tool”

OverallGreat tool, giving me a complete overview of contracts within the business, giving me the added benefit of strategic planning.
ProsEase of use and the central contract database.
ConsLack of e-signature tool. Once in place, this would be a fantastic added feature.
Reviewer Source 
Source: Capterra
September 14, 2018
Darren P.
Project Manager
Hospitality, 10,001+ employees
Used the software for: 6-12 months
Overall Rating
4/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
September 17, 2018

“AccorHotels”

ProsEase of use, customization on the fly by end user is very good, not needing to rely on support
ConsSome search, navigation is a little clunky
Reviewer Source 
Source: Capterra
September 17, 2018
Avatar Image
Tim D.
Chief Financial Officer
Automotive, 1001-5000 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
June 19, 2018

“The software has been very easy to use, and is adding value to our business”

ProsThe program has eliminated the need for drawers full of hanging file folders, with a variety of different individuals. GATEKEEPER has allowed us to centralize contracts, and create a workflow that tracks where contracts are in the process.
ConsThere are a few fields that are not relevant to our industry, so we have to navigate those. Overall the system is easy to use
Reviewer Source 
Source: Capterra
June 19, 2018
Avatar Image
Karla L.
Analista sénior
Unspecified
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
June 28, 2018

“Excellent Results with Gatekeeper”

Overall Very easy to use and support responses are fast and effective.
Pros Gatekeeper allows us to capture the necessary data easily, you can renew and cancel contracts. It is a very useful application and quite comfortable to use.
Cons In the time that has been used we do not find any inconvenience, on the contrary it allows us to give better results in the work performance,
Reviewer Source 
Source: Capterra
June 28, 2018
Edwin R.
Sales Systems Manager
Industrial Automation, 1001-5000 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
June 5, 2019

“Great tool for Contract Lifecycle Management”

Overall10/10 experience, great implementation team!
ProsGatekeeper has a fantastic dashboard with overall information, they are developing a lot of fs to bring even more value to the tool
Consnothing at all, it works pretty fine and they are under big user experience development so you have to be a little patient with your implementation process
Reviewer Source 
Source: Capterra
June 5, 2019
Avatar Image
Stefany V.
Billing Associate
Financial Services, 201-500 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
4/5
Customer Service
4/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
September 4, 2018

“I practice to use if you manage contracts”

OverallIn my team we have little time using it but in general we do very well with the software
ProsIt allows you to see several important details of the same contracts, such as dates, types of services, billing schedule etc.
ConsOn the part of the costumer sales it could be a bit confusing to complete so many details
Reviewer Source 
Source: Capterra
September 4, 2018
Verified Reviewer
Media Production, 501-1000 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
November 27, 2018

“Love GK!”

OverallSo happy with the software. Any "cons" surfaced have been addressed in a timely manner and the team is SO helpful and friendly to work with. We love it!
ProsLinks made between contracts, counterparties, projects, entities. Ease of use.
ConsProject tracking features are less extensive than thought
Reviewer Source 
Source: Capterra
November 27, 2018
Verified Reviewer
201-500 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
4/5
Reviewer Source 
Source: Capterra
June 25, 2018

“Gatekeeper is great and has very good support.”

ProsCompared with other solutions, Gatekeeper is very intuitive and simple to use. Also important that support is at a high level.
ConsCompared to similar solutions from the competition - this program is expensive, but working with this product is very efficient.
Reviewer Source 
Source: Capterra
June 25, 2018
Verified Reviewer
Unspecified
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
4/5
Customer Service
4/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
May 8, 2018

“Literally Gatekeeper has a platform that does all the thinking and planning for you”

ProsEvery type of information can be loaded into Gatekeeper. Their system allows full automation and easily recall your data
ConsWhen trying to compare information, it is somewhat difficult to organize into a spread sheet. However once accomplished its just great
Reviewer Source 
Source: Capterra
May 8, 2018
Andrew F.
Technology Strategist
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Source: Capterra
April 27, 2016

“Gatekeeper is an excellent Supplier and Contract management solution with great support. ”

OverallGatekeeper has become the central solution we rely on for managing our contracts and suppliers every day. The interface is beautiful and extremely easy to use - no training required. There are a whole range of options to customise the application and views to our exact needs. The Gatekeeper support team are very responsive to any request, proactively keep us updated on new development and also involve us in the overall product roadmap - its a true partner model. I would thoroughly recommend Gatekeeper and the team to any company wanting to get their suppliers and contracts under control.
Source: Capterra
April 27, 2016
Verified Reviewer
Management Consulting, 51-200 employees
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
March 11, 2018

“Gatekeeper for vendor management”

OverallVendor Management
ProsI think Gatekeeper is a great tool for tracking cash flow and expiration dates of contracts. Very easy to use!
ConsIt does have limited functionality. For example, we use the event feature but the fact that an email is sent out at event creation and also when the event is due, it is causing confusion to our end users.
Reviewer Source 
Source: Capterra
March 11, 2018
Juan Carlos C.
Internal Control Coordinator
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Reviewer Source 
Source: Capterra
March 28, 2018

“Contract Management Platform!”

Pros1. Visualise all Company Processes. 2. Take the `Entry out of Data. 3. Gatekeepers stores interactions is great. 4. Risks.
ConsThe implementations It takes a Little bit long, specially when your talking to a big company. But ingeneral It is a good software.
Reviewer Source 
Source: Capterra
March 28, 2018