Who Uses This Software?

Gatekeeper delivers value for any sector. Our diverse range of customers include telecoms, retail, finance, legal & private equity. Departments include legal, procurement, IT, finance & operations.


Average Ratings

25 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $450.00/month
    See pricing details
  • Pricing Details
    All plans include unlimited users, support and daily backups.
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Gatekeeper
  • www.gatekeeperhq.com/
  • Founded 2009
  • United Kingdom

About Gatekeeper

A simple to use, powerful, cloud based Vendor Management solution. Manage Vendors and Contracts, receive automated alerts of key dates, monitor risk, manage workload and store files and messages - all in one place - company wide. Gatekeeper's suite of reporting, collaboration and alert tools make Vendor and Contract management easy and effective. Say goodbye to Excel and other outdated software solutions - Say hello to a simple, powerful and cost effective Vendor Management.


Gatekeeper Features

  • Buy Side (Suppliers)
  • Completion Tracking
  • Compliance Tracking
  • Contract Lifecycle Management
  • Electronic Signature
  • Full Text Search
  • Government Contracts
  • Pre-built Templates
  • Sell Side (Customers)
  • Specialty Contracts
  • Version Control
  • Workflow Management
  • Contractor Database
  • Insurance Tracking
  • License Tracking
  • Permit Tracking
  • Skills & Competencies
  • Task Management
  • Work Hour Tracking
  • Asset Management
  • Auction Management
  • Bid Management
  • Budget Management
  • Catalog Management
  • Contract Management
  • Inventory Management
  • Invoice Processing
  • PunchOut
  • Purchase Order Management
  • Receiving
  • Requisitions & Approvals
  • Sourcing Management
  • Spend Management
  • Supplier Management
  • Audit Management
  • Contact Management
  • Customer Database
  • Self Service Portal
  • Supplier Master Data
  • Transaction History
  • Vendor Maintained Profiles
  • Vendor Managed Inventory
  • Vendor Performance Rating
  • Vendor Qualification Tracking

Gatekeeper Reviews Recently Reviewed!


It is my job to find the best technology in Financial Services - I selected Gatekeeper

Nov 30, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - Usability

- Ease of use

- Integration

Cons: None

Overall: As a Technologist, I review the market for leading Financial Services institutions looking for the very best technology in the market. It's my job to ensure we select best-in-class cloud solutions that combine an intuitive interface within an Enterprise grade, scalable and robust solution. I also need to ensure adherence to rigorous security standards that are demanded by our industry and integration of a chosen solution within the client's ecosystem of applications.



Following a detailed review of the market, shortlisting and formal procurement process, Gatekeeper stood out as the class-leading vendor and contract management solution based on the feature set and flexibility of the application. The current solution available and the overall vision is compelling.



We conducted a granular security review including our own penetration testing. It is clear from the output of this process that security is at the very core of the Gatekeeper application. This cannot be underestimated as we all move to the cloud.



We worked with Gatekeeper to implement their solution quickly and effectively across the organization. A seamless integration with OneLogin has made provisioning and user access simple and highly effective. User adoption is high and we look forward to expanding the use of the solution to their Portal Technology.



The Gatekeeper Customer Success Team and Technical support are, like the solution itself, the highest standard we have found in the industry today.



I have no hesitation in strongly recommending Gatekeeper.

Capterra loader

The software is in a different league when compared to the competition.

Jun 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Clear, concise, quick and straightforward GUI. High level of user adoption in first use.

High level of customization allowed while maintaining a robust core.

Mobile interface works as good as normal web interface.

A great team of experienced support people who actually listen and act upon suggestions and even implementing them in the final product. There bug fixing capacity is very quick. We have seen some happen in days after noticing them.

Some features are: When you send a message via Gatekeeper to a supplier their response will also be captured in the tool including any attachments. That allows for a robust audit trail.

Customizable workflows that allows for delegation of responsibilities within your organization.

Cons: It's more costly when compared to competitors but it's also much more product for the money.

The supplier portal suggested for us not only onboarding of new suppliers but also a supplier maintaining its own compliance data. At the time of writing this is not yet possible.

At this moment e-signing and redlining is not yet available.

Very Satisfied Customer

Sep 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ideal system with feature set matches our needs. I like workflow flexibility, access control, bulk upload/update, flexible vendor and contract views, user management and dashboards.

Overall, I like intuitive design, it helped our admin and end users to start using without much training.

I am also looking for basic spend functionality without a need for buying additional spend module.

Cons: I like all the features, but suggest having more flexibility and options to create additional dashboards.

Overall: This system helped us maintain all our contractual documentation and vendor contact details in a centralized location. Also we are using this system effectively to track risk based on our audit findings. Overall we are able to transform our vendor management by onboarding Gatekeeper system.

Gatekeeper has transformed the way our department engages with the business

Nov 22, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: As a busy legal team we needed a central area to manage all contracts and give full visibility to the business. Gatekeeper has an extremely easy to use interface requiring little to no training. The customer success team worked very closely with us to configure the solution to meet our exact use-case.

The Google Apps integration and unlimited user plan has allowed Lending Home to roll out Gatekeeper to over 200 users giving direct and controlled access to specific contract records company-wide.

Gatekeeper has transformed the way our department engages with the business, improving efficiency, reducing risk and greatly enhancing collaboration.

I have no hesitation to strongly recommending Gatekeeper - it's an excellent solution from a great company

We are delighted with our choice of solution in Gatekeeper.

Apr 30, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Getting data into Gatekeeper has been simple and the benefits have far exceeded our original objectives. Our internal owners are now proactively notified when contracts are due for renewals and on other key regular events such as vendor reviews and key documentation updates.

The dashboards in Gatekeeper provide such a clear view of our data so we can be proactive, renewing contracts on better terms and cancelling contracts we do not need well in advance. This all provides an excellent return on our investment. Gatekeeper is simple to use and when some help or guidance is needed, support is always available online in their Live Chat feature.

Overall: Greatly enhanced clarity of all of our data. We especially enjoy having full visibility of all upcoming renewals.

Gatekeeper is simple to use and saves us time and money

Sep 14, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

5 / 5
Value for Money

Comments: We has been looking for a cloud tool to help us manage hundreds of contracts with a range of different key deadlines and end dates. Having used Excel as we grew this started to cause a number of problems. We reviewed the market and either found simplistic solutions that lacked customisation or expensive Enterprise solutions that needed to be tailored costing us more money than we wanted to spend.

Pros: Gatekeeper came with almost all of the features at less than 20% of the cost of the bigger vendors. The interface is great and really easy to use. The team just jumped in and got work done. We love the built in email/messaging system. As we deal with many suppliers storing all emails/messages centrally means every member of the team is up to date. This software has saved us lots of management time along with allow us to reduce costs. The support is great and we get updates on enhancements and new features all of the time - some of these were built based on our own requirements without additional costs.

Cons: When Gatekeeper first launched there was no Google Drive or Google Apps integration but this has now been added and it make the administration really simple.

I wish all the systems we used were like Gatekeeper.

Jan 12, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Comments: We selected Gatekeeper after spending enough time in the solution to see how easy it was to use compared to other solutions we had demonstrated to us. The team helped us every step of the way to get our vendor and contract data entered and imported. It was very easy to configure the data we needed to store and all of the views to match our exact processes.



I was dreading the process of getting our data into any system but doing this in Gatekeeper was painless. Seeing the dashboards and reports come to life and give us the information and email alerts to get on top of our workload was so satisfying.



I wish all the systems we used were like Gatekeeper.

User-friendly, customisable, excellent customer support.

Nov 06, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The user interface is very intuitive and the ability to customise allows us to easily integrate with existing processes and engage users in order to maximise the benefits of using the system.

The Gatekeeper team have done a great job onboarding and go above and beyond to find effective solutions.

The product team are quick to develop smart features in response to our business needs.

Cons: There is room for development of the product, in particular eSignature, but we expect to see this in the near future.

Enterprise Supplier Management and Portal Technology that is very powerful yet simple to use

Nov 23, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Comments: We chose to partner with Gatekeeper as their technology was by far the most intuitive we evaluated. Our challenge was to secure accurate master data and compliance information from over 3,500 suppliers across Europe.

We simply didn't have the manpower to take on this challenge alone. Gatekeeper Vendor Portal technology and the supporting team are a vital partner for the SCC procurement and commercial teams moving forward

The Gatekeeper team is amazing

Sep 14, 2017
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: The Gatekeeper team is amazing. They are very responsive when there are questions.

Pros: I like the one stop shop feel of the software and the ease of notifying BU leaders that their software is coming up for renewal. This makes them accountable

Very easy to work with; They listen to their customers!

Jul 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Great having all of my contracts at my fingertips. We are a nonprofit organization with limited budget, but Gatekeeper was very willing to work with us to allow it to fit into our numbers. Staff are very eager to make updates to their system based on customer feedback. We've had a few features added very quickly after we made a request. Program is very user friendly.

Cons: We have been using Gatekeeper for just over a year. I have not found anything that I would consider a con.

Gatekeeper was get to work with. The team was knowledgeable and prompt.

Jan 11, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Very intuitive and easy to use. Requires very little user training and support. Also like the ease in which fields can be added via administration profile.

Cons: Roles - need the ability to further restrict functions and visibility based on specific groups or criteria.

Capterra loader

Excellent tool to visualize and monitor the company's projects

Apr 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This tool has been very useful because it allows you to control and track the cash flow, as well as the process of buying and selling with suppliers and customers, allows us to view and create the process from scratch, it also allows you to store and send reminder messages with certain dates

Cons: As it is a platform with many functions and activities, the loading process tends to be slow for everything that registers in it, the rest works perfect

Capterra loader

Contract Management Tool

Sep 14, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use and the central contract database.

Cons: Lack of e-signature tool. Once in place, this would be a fantastic added feature.

Overall: Great tool, giving me a complete overview of contracts within the business, giving me the added benefit of strategic planning.

AccorHotels

Sep 17, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use, customization on the fly by end user is very good, not needing to rely on support

Cons: Some search, navigation is a little clunky

Capterra loader

The software has been very easy to use, and is adding value to our business

Jun 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The program has eliminated the need for drawers full of hanging file folders, with a variety of different individuals. GATEKEEPER has allowed us to centralize contracts, and create a workflow that tracks where contracts are in the process.

Cons: There are a few fields that are not relevant to our industry, so we have to navigate those. Overall the system is easy to use

Capterra loader

Excellent Results with Gatekeeper

Jun 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros:

Gatekeeper allows us to capture the necessary data easily, you can renew and cancel contracts. It is a very useful application and quite comfortable to use.

Cons:

In the time that has been used we do not find any inconvenience, on the contrary it allows us to give better results in the work performance,

Overall:

Very easy to use and support responses are fast and effective.

Capterra loader

I practice to use if you manage contracts

Sep 04, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It allows you to see several important details of the same contracts, such as dates, types of services, billing schedule etc.

Cons: On the part of the costumer sales it could be a bit confusing to complete so many details

Overall: In my team we have little time using it but in general we do very well with the software

Love GK!

Nov 27, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Links made between contracts, counterparties, projects, entities. Ease of use.

Cons: Project tracking features are less extensive than thought

Overall: So happy with the software. Any "cons" surfaced have been addressed in a timely manner and the team is SO helpful and friendly to work with. We love it!

Gatekeeper is great and has very good support.

Jun 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: Compared with other solutions, Gatekeeper is very intuitive and simple to use. Also important that support is at a high level.

Cons: Compared to similar solutions from the competition - this program is expensive, but working with this product is very efficient.

Literally Gatekeeper has a platform that does all the thinking and planning for you

May 08, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Every type of information can be loaded into Gatekeeper. Their system allows full automation and easily recall your data

Cons: When trying to compare information, it is somewhat difficult to organize into a spread sheet. However once accomplished its just great

Gatekeeper is an excellent Supplier and Contract management solution with great support.

Apr 27, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Gatekeeper has become the central solution we rely on for managing our contracts and

suppliers every day. The interface is beautiful and extremely easy to use - no training required.

There are a whole range of options to customise the application and views to our exact needs.

The Gatekeeper support team are very responsive to any request, proactively keep us updated on new development and also involve us in the overall product roadmap - its a true partner model.

I would thoroughly recommend Gatekeeper and the team to any company wanting to get their suppliers and contracts under control.

Gatekeeper for vendor management

Mar 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I think Gatekeeper is a great tool for tracking cash flow and expiration dates of contracts. Very easy to use!

Cons: It does have limited functionality. For example, we use the event feature but the fact that an email is sent out at event creation and also when the event is due, it is causing confusion to our end users.

Overall: Vendor Management

Contract Management Platform!

Mar 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: 1. Visualise all Company Processes.

2. Take the `Entry out of Data.

3. Gatekeepers stores interactions is great.

4. Risks.

Cons: The implementations It takes a Little bit long, specially when your talking to a big company. But ingeneral It is a good software.

Gatekeeper is reliable and value for your money

Jun 25, 2018
1/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I have used Gatekeeper in the past for many years and was satisfied with its performance. It did the job that I wanted!

Cons: I have no complaints in regards to Gatekeeper's performance. The support staff was great and the service was great as well.