# Happy Property Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Happy Property the right Inspection solution for you? Explore 67 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/145455/Inspector/reviews --- Happy Property 4.6 (67) [View alternatives](https://www.capterra.com/p/145455/Inspector/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Happy Property Ease of use 4.6 Customer Service 4.5 ## Pros and Cons in Reviews NN Nishant N Property ManagerAccounting, 11 - 50 employeesUsed the software for: 1-2 years. “Also, best for creating out the report.“ November 19, 2024 LN Len N Property managementReal Estate, 2 - 10 employeesUsed the software for: More than 2 years. “Not many features. When we first had it, the drastic difference between the android version was disappointing.“ January 29, 2024 EG Eve G Property ManagerReal Estate, 2 - 10 employeesUsed the software for: 1-2 years. “Managing over 40 properties, HappyCo helps me document important information with notes and photos in an organized, easy-to-use format.“ August 16, 2022 RM Rowan M Leasing AgentReal Estate, 11 - 50 employeesUsed the software for: More than 2 years. “Sometimes inspections trouble with syncing/freezing during picture uploads.“ October 30, 2022 HC Haydemar C Sales PromoterComputer Games, 11 - 50 employeesUsed the software for: Less than 6 months. “FIRST SOURCE INFORMATION, THIS IS A STABLE AND INTELLIGENT PLATFORM WHEN WE TALK ABOUT INVESTMENTS; PERFORM PREVENTIVE AND PROCESS MAINTENANCE OF THE PROPERTIES.“ June 25, 2021 LS Lisa S Property ManagerReal Estate, 2 - 10 employeesUsed the software for: 1-2 years. “The search on app/PC is time consuming to go from residential - commercial and inspections to reports.“ April 22, 2021 DP Diane P Systems & Evaluation ManagerReal Estate, 2 - 10 employeesUsed the software for: Less than 6 months. “They create new templates, specific to our needs and I have to say they have had a lot of patience as this entire software and my job duties were quite a challenge but I am getting the hang of it.“ December 17, 2021 SG Sandra G Executive Operations Assistant Real Estate, 11 - 50 employeesUsed the software for: 1-2 years. “The downloading from the software to my email wouldn't send properly half of the time using it.“ January 27, 2022 ## Showing most helpful reviews Showing 1-25 of 67 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Sarah M. Director of Transitions-West Real Estate Used the software for: Less than 6 months ### "Phenomenal Support" July 31, 2018 5.0 Immediate syncing of walk data and interactive charts and graphs. Pros Software is easy to use and report look great. Response from support side is immediate and polite. Reporting is easy to read. Happy Co is eager to work out any issues or show data based on client needs. Cons Not necessarily a con but more of a tip. Set up process should be completed and vetted out between Happy Co and Client to ensure reporting is set up from the first DD rather than afterwards. Review Source Response from HappyCo August 3, 2018 Goodness Sarah, we are overjoyed, thrilled, and delighted that you have left such an amazing rating & review! Thanks so much for your endorsement and for letting us know what you think of our product and service. I have shared your remarks with the whole team and they want to say a big thank you because online reviews mean a great deal to us. Please let us know if you have any more feedback or suggestions at support@happy.co. Happy inspecting! ~ MR JT Jessica T. Assistant Property Manager Real Estate Used the software for: 1-2 years ### "Makes work easier" June 6, 2025 5.0 It's been a great experience overall for myself and my staff. There are no complaints from any of us, as of yet. Pros The ability to view work orders and take photos. The ability to take photos and upload them directly to Resman is my favorite part. Cons No complaints as of yet from myself or any of our staff.We will continue to use the app and report any wishes or ideas. Review Source LN Len N. Property management Real Estate Used the software for: 2+ years ### "Ease and Basic" January 29, 2024 3.0 Pros The easiness of it if you have the correct phone. Cons Not many features. When we first had it, the drastic difference between the android version was disappointing. Review Source VR Verified Reviewer Property Manager Accounting Used the software for: 1-2 years ### "Master for Inspection" November 19, 2024 5.0 helps in fast inspection, retains the signautre and sends out reports automatically best software for Inspections Pros Helps in inspection in detailed manner. Also, best for creating out the report. Cons cannot click a proper photo without blurring it Review Source VR Verified Reviewer Accountant Real Estate Used the software for: 2+ years ### "Good, but there is Room for Improvement" November 17, 2018 4.0 Before Inspector, we had to use a .pdf on tablets and hard copies of inspection forms, and digital cameras for photos. We lost many .pdf files and photos before we were able to save and send them (sending took a lot of time by itself). Honestly, who likes to use hard copies anymore? Especially in the field where they can easily be destroyed. We have never lost an inspection with Inspector, and they're not damaged when resting safely in the cloud. Inspector solved a huge problem for us. No more returning to properties after lost or damaged inspection forms and photos. Pros We are a property manager and use Inspector for all our property inspections. Inspections are made simple with the ability to modify templates for the different types of inspections we perform. The inspections upload immediately with an internet connection. They are stored online and easily accessed after completion. They can be printed in a professional looking report. If needed, the inspections can be edited after completion. Inspector syncs with our property management software, allowing us to access inspections in multiple places. Another great feature is the ability to take photos directly from the app and save them as part of the inspection. Cons We haven't had the best experience with customer service. This isn't an issue of competence, but response time, and even lack of response in some cases. The categorization system can be confusing and makes finding properties difficult at times. Especially when not connected to a network. Review Source Chalice W. Realtor Real Estate Used the software for: 1-2 years ### "Excellent Inspection Aide" February 18, 2020 5.0 Using this app has created a pleasant way to do a less than pleasant task. Inspections can be tedious but HappyCo makes them as easy as possible and provides a very (truthful) inspection for both tenants and landlords. I have found it is a way we can treat our clients fairly because photos do not lie. Pros Before this software we had a paper sheet that we filled out with the tenant. It took a long time going through the house and finding what room features corresponded to what part of the page. Now, it is super easy to document the condition of any rental in half the time with 500% better documentation. It glides seamlessly into our property management software. Cons I have issues with my phone sometimes; there is a large lag between taking the photo and the photo actually being taken, so I often have sub-par and blurry photos. I expect that is mainly a problem with my phone and I just need to hold still and be patient. Also, when I update a template online it takes a while to make it onto my mobile. Again, it is a matter that can be fixed with patience. Review Source VR Verified Reviewer Property Manager Real Estate Used the software for: Less than 6 months ### "Very good inspection app, with some small opportunities for improvement...." March 26, 2020 4.0 HappyCo has been great at managing our properties on behalf of their owners, most of whom are overseas (State Dept and Military). They really appreciate the HappyCo reports. Pros I find the app very user friendly, and enjoy using it. I especially like that we can set up templates and use those over and over, as well as the ability to copy inspections. Cons I think there are too many differences between the app and the website ... I would much rather have them have the same functionality. In practice, we use the app when doing an inspection, and then the website when finishing our comments and reports, but there are too many things that you can only do in one and not the other. I would also like to see the ability to edit photos in the app ... just basic editing, but something. Switched from [SnapInspect](https://www.capterra.com/p/151590/SnapInspect/) Unsure (before I joined) Review Source VR Verified Reviewer Property Manager Real Estate Used the software for: 6-12 months ### "Great tool for inspections" April 12, 2019 5.0 Pros It has made a big part of work for property managers much easier. Easy to use with nice navigation. Very convenient on your mobile device. Cons Customer support can be better. Once I had an issue and I had to wait for a while before I got it fixed. Review Source VR Verified Reviewer Owner/Founder Chemicals Used the software for: 2+ years ### "Simple and Efficient " April 22, 2019 5.0 We love this software which has helped our PM business immensely! Easy to learn and use. Great to customize based on home needs. Pros \- Integration with Buildium - Simple - Convenient - App capabilities - Efficient for our processes - Customizable Cons \- lots of clicks - little clunky but worth it Review Source Angela C. owner Real Estate Used the software for: Less than 6 months ### "Inspector by Happy Co makes us happy" November 13, 2018 5.0 Pros Pictures and notation can be implemented easily at time of inspection Cons Lost inspections done during trial period. Was not able to integrate. The initial trial was signed up on my own. The actual subscription started from within Buildium. Review Source SG Sandra G. Executive Operations Assistant Real Estate Used the software for: 1-2 years ### "Easy to Use Inspection Software" January 27, 2022 5.0 The software was great overall, we stopped services to decrease the amount of programs we use in the office for efficiency. Pros This software has an easy to follow layout and simple templates. Cons The downloading from the software to my email wouldn't send properly half of the time using it. Review Source JP Jackie P. Property manager Real Estate Used the software for: 2+ years ### "Professional looking Move in inspections" December 10, 2019 5.0 This software is incorporated into our other property management software so makes our work load much more streamlined. The fact that it uploads itself is great! Pros Creates a very professional looking inspection report and allows our inspector and client to sign off on it at the time of the inspection and get an emailed copy immediately. Cons The set up to create a custom inspection report was a bit time consuming and tedious however once created you are able to reuse. They also have pre-made reports available but I need something more customized for my needs. Review Source VJO Victor Javier O. Assistant Property Manager Hospitality Used the software for: 2+ years ### "Great resource" February 25, 2022 5.0 Pros Ease of use. The software is very user-friendly and allows many options. Cons The software doesn't allow erase draft inspections. Review Source JP Jackie P. Property manager Real Estate Used the software for: 1-2 years ### "Happy Inspector for Propery Manager" October 4, 2018 5.0 It has saved us a ton of time and makes tenants feel like we have been very thorough and professional during inspections. It makes us look good! Pros We are able to complete inspections professionally and quickly and have clients sign at the time of inspection and have a copy immediately sent to them. Cons Requires some set up if you need to customize your reports and have to switch between mobile and pc to make sure it is working correctly for use. Review Source MR Melissa R. Property Manager Real Estate Used the software for: 2+ years ### "HappyCo product" February 26, 2022 5.0 Pros The software is very user friendly when we conduct our unit inspections and our quarterly inspections. Cons I can't really think of anything that I would necessarily say is a negative with the software so far. Review Source JM Jesse M. Used the software for: ### "Great support, product still developing" October 20, 2015 4.0 This app is stable, fast, and somewhat flexible. The customer service is top notch, and very supportive of its users. I have had several interactions with various employees and they have all been very helpful. The inspection reports are very attractive, but not as versatile as I would like. However, the developers are constantly making positive changes and I am willing to invest in this product. Review Source Response from HappyCo October 23, 2015 Jesse. Thank you for believing in our mission and the company. We will be working on making better. If you have specific feedback on reports, please send an email to support@happyco.com LT Lisia T. Property Manager Real Estate Used the software for: 1-2 years ### "Property Manager" February 14, 2022 5.0 great Pros accessing different building location - navigating without losing information Cons that you check all the boxes but you have to keeping opening and closing app to have sync so I can sign Review Source LC Leanne C. Leasing Manager Used the software for: ### "Great tool, very happy customer!" October 21, 2015 5.0 We started using Happy Inspector a few months ago after hearing about it in the industry. It has surpassed our expectations. We used to use paper walk sheets and Happy Insector has made walking apartments, doing inspections and move in/move out walks so much easier and up to date for my team. I would recommend this to any apartment community on the fence about trying it out. You won't turn back! Review Source Response from HappyCo October 22, 2015 Leanne, glad you are having a great experience. If there is anything else you want/need, please let our support team or your account manager know. TG Trevor G. Used the software for: ### "Very useful application with excellent execution and design" October 22, 2015 5.0 Inspector is an extremely useful application that is user-friendly, intelligently designed, and well built. The app is updated frequently with new features and tools that always add to the overall experience. HappyCo has an extensive knowledge-base for questions and troubleshooting as well as a nice collection of how-to videos. Overall we are very satisfied with Inspector and HappyCo. Review Source Response from HappyCo October 22, 2015 Thank you for your review Trevor! Always a pleasure working with you. KS Kaitlyn S. Propery Manager Used the software for: ### "Issues" October 20, 2015 1.0 Having many issues with thi s software. Very slow, taking a lot longer to do reports. No cover page for condition reports. Have to add saignature panel every single time. Should just be there. All general comment, maintenance etc boxes still come up on reports even when left blank. Review Source Response from HappyCo October 23, 2015 Hello Kaitlyn. Sad to see you have had such a poor product experience so far. We will work hard to all these things on board. AW Alyssa W. AGM Real Estate Used the software for: Less than 6 months ### "Great product" February 21, 2022 5.0 I would recommend and use again Pros I like that it's user friendly. Makes it easy. Cons It sometimes takes a while to load or will force close. Review Source TF Tommy F. TQM Field Lead Real Estate Used the software for: 1-2 years ### "Easy to Use and Create" July 29, 2016 4.0 The app has a lot of customizable options so we can create something that works great for our company. The development team keeps coming out with new updates and new features and they are always open to taking suggestions and feedback. Review Source DD Diego D. Leasing Consultant Hospitality Used the software for: Less than 6 months ### "Perfect App" January 4, 2022 5.0 Super easy Pros I loved how simple and accurate this app was to use. Cons I do not have any complaints at all regarding this app. Review Source JC Jess C. Property Manager Chemicals Used the software for: Less than 6 months ### "Happy Property Review" November 27, 2024 5.0 Pros Incredibly easy to keep track of your task progress. Cons There is nothing specific I dislike about this product. Review Source DP Diane P. Systems & Evaluation Manager Real Estate Used the software for: Less than 6 months ### "Point of from a Systems & Evaluation Manager - new on the job" December 17, 2021 4.0 I am enjoying working with the support. There is a great deal of help right on the site but for me, I need more help than just a video or an explanation at this time. I am sure that will change when my confidence builds. It's about getting rid of that fear of breaking something? Pros The company took on this software to improve efficiency at the properties as the owners manage offsite and it is critical to know what needs to change or improve at each building. They manage 388 rental units and are expanding. I was hired to evaluate what is happening on-site and to eliminate deficiencies. A program like Happyco that has inspection templates that I can open from home and look at pictures and work orders truly was a must-have. I am still in the learning mode and initially, I was constantly emailing or leaving messages for the personnel that sold the product but now I realize there is a better way to get answers. An email to the support team initiates almost an immediate response. They create new templates, specific to our needs and I have to say they have had a lot of patience as this entire software and my job duties were quite a challenge but I am getting the hang of it. The more I use this software, the more I realize how great it truly is. I am sure there are many features we are not using but once comfortable with what we have now we will expand into more options. We changed our answering service to Happyco Call Complete and we are finding this system much more effective than what we were previously using and less costly. I have lots to learn yet, but those are my initial thoughts on the software. Thank you Cons The inspection templates - created to our specifications and needs Reason for choosing Happy Property The integration capability with Resman, a software program that the company has been using for years. So this is really an add-on to improve our efficiencies. Review Source Similar Products Featured ## Related categories [Inspection](https://www.capterra.com/inspection-software/)[Work Order](https://www.capterra.com/work-order-software/)[Maintenance Management](https://www.capterra.com/maintenance-management-software/)