# Page 2 | Happy Property Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Happy Property the right Inspection solution for you? Explore 67 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/145455/Inspector/reviews --- Happy Property 4.6 (67) [View alternatives](https://www.capterra.com/p/145455/Inspector/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Happy Property ## Showing most helpful reviews Showing 26-50 of 67 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MM Mayra M. Property manager Commercial Real Estate Used the software for: 2+ years ### "Efficient Property Management " December 17, 2021 5.0 We have been able to properly train our new employees on how to use this platform, with the help of the templates we ensure that the inspections are through and that we pictures for our records. The seamlessness in uploading this to our property management website Buildium helps ensure that we associate the inspection with the correct tenant. Pros I really like how this app is able to be accessed VIA both my phone and the desktop website, this allows for my team and I to be able to power through unit inspections, and security deposit returns. Being able to take photos and back them up allows us to dispute any issues that may arise. Being able to search through all of the inspections for the units allows us to keep track the wear and tear while making sure resident caused damages are noted for our records. While doing inspections for units we sometimes need to add an extra field for a patio, washer, or dishwasher so having the option of adding another field during the inspection helps ensure that all of the appliances and amenities are working and their condition is recorded. Cons If we could get a way to email Maintenace for any items that are less than fair in the units ( Dirty, Repair, or Replace) after an inspection this platform will become our sole partner in turning unit. Especially if the photos are included it would help give maintenance a heads up about the condition of the appliance or unit. Review Source TF Thomas F. PM Technician Commercial Real Estate Used the software for: 6-12 months ### "Happy with Happyco" January 18, 2022 5.0 My goal is to add value to the company by correcting problems in units before they become critical and costly. I want to increase tenant satisfaction by solving small issues sooner, not allowing a laundry list of corrective actions to build up. I want maintenance teams to feel a stronger sense of accomplishment as they eliminate problems before tenants bring them to a frustrated critical state. I want owners to know their units are being cared for and that their is pride in ownership that will result in larger capital expenses that can be achieved because the maintenance budget is under control solving potential problems when they are only minor inconveniences. Pros I really like being able to select items and elimiate them in templates. Pictures are critical, and the board lets me take pictures without having to upload them. The support is amazing. It's easy to not pay attention to everything going on, and the ability to have it corrected most of the time the same day is really a relief. This primarily is how I track my impact in the company. Cons Work orders should be created by area, not by unit. I have maintenance tech's who complete one of 9 areas needing repair and want me to close out the ticket. Having to create 8 work orders then to close out the happyco ticket is something that's a waste of my time and duplicates efforts. Sure, you end up with possibly 100 work orders or more when completing a day's worth of inspections, but would allow maintenance to group similar actions in multiple units to strategize preventative maintenance work, in alignment with emergency calls. Review Source JD Jason D. Broker Real Estate Used the software for: 2+ years ### "Review of HappyCo" October 30, 2022 5.0 Happy with it. We use it every time we enter a property Pros Digital recording of inspections, Smoke detectors working recording is the most important to us Cons Would like to have reports about the inspections. For example, would like to have report that says which properties have had a inspection or when the last time a inspections was done. Reason for choosing Happy Property It was a part of Buildium Review Source JS Jason S. owner Real Estate Used the software for: 2+ years ### "Happy with "Happy Co"" April 26, 2022 4.0 Allows us to get a accurate before and after inspection to hold tenants accountable for property damage Pros Mobility to use and upload inspections on the go Cons Connectivity problems sometimes getting inspections to sinc and upload, but this is most likely a problem with cellular wifi coverage in our rural area Review Source JK Julie K. Property Management Real Estate Used the software for: 6-12 months ### "I DREADED doing walk-throughs for my rental units. Now, thanks to HappyCo, not so much!!!" August 29, 2019 4.0 My walk-throughs now accurately reflect the condition of unit, with pictures that prove it. Refunding security deposits is easier with reports that clearly show and describe condition of units at time of move-in or move-out. Less disputes over whether damage was already present. When I present my new walk-through paperwork to the new tenants they are very impressed and are more likely to leave the unit in good condition when they see the detail and pictures!! Pros Doing walk-throughs was my least favorite thing to do as a Property Manager. The walk-through forms never have enough room to write out descriptions, I could never remember the shorthand codes. Not easy to customize, I was always crossing items out or adding items in. My walk-through paperwork was a HOT MESS!! And do not get me started on taking pictures! I either took to many or not enough and never had the right pictures that showed the unit as a whole. HappyCo changed that! I now have a totally customizable walk-through that tells me what pictures to take, allows plenty of space for description, and even allows me to enter repair costs if needed! All from my cell phone! When I am finished, all pictures and information I have entered is uploaded so I can edit or make my report on my computer. HappyCo has an abundance of templates you can choose from or edit to reflect each location and unit. I use HappyCo for residential rentals but it can be used for commercial rentals or hotel rooms. Now all my walk-throughs are neat and consistent, printed out with all the pictures and easy to read descriptions. Cons With any new software, the set up is my least favorite thing. Customizing can be time consuming to reflect all different units but once it is done, you will be so Happy you did!! Review Source AS Anton S. Senior Multifamily Underwriting Analyst Real Estate Used the software for: 2+ years ### "I can't imagine doing a inspection without it" January 11, 2022 5.0 Sometimes I try to imagine what working in this industry was like before internet. Similary I think we are getting to a place where people are going to start to wonder how the heck they ever did inspections before without it. Pros The ease and simplicity of use is what appeals me most about the software. Similar as to how Apple designs their apps and products to be intuitive to the user, HappyCo has achieved the same. Someone trained me for a total of 45 seconds before the first time I used it and that was all the training I needed Cons The biggest con isn't related directly to the software itself but rather to the occasional issue with lack of cell signal coverage. When this happens the image we see on the screen is pixelated. The nice part is that while the image we see on the screen can be blurry at times the pictures still show up crystal clear. Review Source GR Glenn R. Broker Real Estate Used the software for: 2+ years ### "Highly functional photo report app app" April 30, 2022 5.0 Overall, very pleased with the functionality and the simplicity of documenting these important inspections Pros We use this product several times a week. It documents all of our move in and move out photo reports. Cons Sometimes a little difficult to synchronize with buildium. Review Source EG Eve G. Property Manager Real Estate Used the software for: 1-2 years ### "HappyCo makes property management and documentation a breeze!" August 16, 2022 5.0 Managing over 40 properties, HappyCo helps me document important information with notes and photos in an organized, easy-to-use format. My inspections are now organized, recorded, and nothing gets missed by using the templates. I would have a much more difficult job, if not for HappyCo. Pros With the various inspection templates, I can easily document the condition of each of my properties while out in the field. With HappyCo, documenting before and after with photos, I am able to confidently charge repair invoices to the proper person. When I had accidently assigned an inspection to the wrong address, Customer Support responded and corrected my mistake in a very short time. Cons HappyCo is easy to use, and I can find no improvements. Review Source AC Andrew C. Maintenance Technician Commercial Real Estate Used the software for: 6-12 months ### "Andychams Review" January 26, 2022 5.0 Good experience, appreciate the opportunites given and the ease of access presented by happy co Pros That i could use it as a mobile source to keep track of the property and maintain communication Cons Featires are sometimes taken to a further level than needed Review Source MG Mario G. Maintenance Manager Hospitality Used the software for: 2+ years ### "Happy Co Inspections" February 24, 2022 5.0 I use Happy Co everyday for all my room weather and all other inspections. Very easy to use and very helpful. Pros Easy to use and very helpful with all our inspections Cons Nothing at all the program is perfect for all my needs Review Source TR Tia R. Assistant General Manager Real Estate Used the software for: 6-12 months ### "Great app!" February 25, 2022 5.0 We are able to go through our unit and bedspaces quickly with happy inspector. I wish other companies I worked for previously used this app as well! Pros What I like most about this software is it is very user friendly. Cons Sometimes it doesn't sync properly. It will say everything is synced on the staff members part but it will take a while to show on the report. Review Source RM Richard M. Maintenance Tech Real Estate Used the software for: Less than 6 months ### "Technology to help improve your workload. " February 27, 2022 4.0 Not a bad experience. Still learning to use it to its full potential. Once all of the kinks are worked out, I’m sure it’llmake life a lot easier. Pros Ease of learning how to use it. Being able to see the work orders in priority makes it better to distinguish what to address first. Cons Needing to still go to other applications to find contact info that wasn’t in this application. Review Source MD Marie D. Partner Real Estate Used the software for: 2+ years ### "HappyCo Review " September 8, 2022 5.0 Very good experience with the software and like that it has the ability to share and integrate. Pros Like the ability to use as an app on the phone. Instant access to the date for other users. Integration with Management software. Like that it has some templates Cons Had a few challenges integrating with management software , but support desk was able to resolve in a few days. Reason for choosing Happy Property Product was recommended by our management software Review Source RM Rowan M. Leasing Agent Real Estate Used the software for: 2+ years ### "Inspection App" October 30, 2022 5.0 Ease of convenience. Pros Easy to use and navigate. I like that I can link it to the main platform we use. Cons Sometimes inspections trouble with syncing/freezing during picture uploads. Review Source DR Devarian R. Quality Control Inspector Real Estate Used the software for: 2+ years ### "Shout Out to HappyCo!" March 3, 2022 5.0 Great and very appreciative for this app as it makes my day to day experience at work much better. Pros What I like most about this software is that it's very well and smooth with little issues. Cons What I least liked about the software is that sometimes I have a few issues sending it to my email. Once I had to resend it like 7 times just to receive the email once. Review Source JM Julio M. IT Real Estate Used the software for: 2+ years ### "Time saver" March 5, 2020 5.0 The ease of conducting inspections and being able to process them without having to wait for inspectors to return to the office saves us time and money. Pros It gives us the opportunity to have almost immediate reports of inspections carried out on our properties. It is a very good tool to keep accurate and detailed information about the current conditions of any of our units. Cons The configuration of property names is not the best "but it works" Sometimes you mix the check-in report with the check-out report Review Source GR Gary R. Sr Maintenance Tech Facilities Services Used the software for: 1-2 years ### "Happy Co Review" January 22, 2022 4.0 Would use all the time and would tell other people to use it as well! Pros User friendly very professional we use it all the time! Cons Easy to use we use it daily for unit inspections Review Source GA Gina A. Property Manager Real Estate Used the software for: 6-12 months ### "Excellent Product" December 28, 2021 5.0 Pros Love that it has made us paperless for out site inspections. Easy to read and share with office. Cons I can not think of any cons. Its a great product! Review Source HC Haydemar C. Sales Promoter Computer Games Used the software for: Less than 6 months ### "HappyCo process management" June 25, 2021 2.0 As a company, it facilitates the management of audits, documents and inspections: excellent document storage and being the best that you can use mobile phones and other devices allowing our company to have the reports anywhere. Pros ES HAPPYCO IS AN ORGANIZATION THAT OFFERS US THE SERVICE OF ADMINISTRATION OF OUR PROPERTIES, ACCELERATE ALL PROCEDURES SO THAT OUR PROPERTY GROWS AND HAVE GREATER VALUE; THEY PROVIDE TRUE AND FIRST SOURCE INFORMATION, THIS IS A STABLE AND INTELLIGENT PLATFORM WHEN WE TALK ABOUT INVESTMENTS; PERFORM PREVENTIVE AND PROCESS MAINTENANCE OF THE PROPERTIES. TO FACILITATE OUR EMPLOYEES THE MANAGEMENT OF AUDITS AND SCHEDULE THE PROCESSES Cons Telephone support is low, documentary videos do not provide solutions Review Source DC Deborah C. Community Manager Real Estate Used the software for: 1-2 years ### "Why didn't I think of this?!" February 22, 2022 5.0 The use of HappyCo brings modernization and technology to make the inspection process more efficient while using less paper or personal cell phones to capture photos. Pros The product is easy to use, it leaves out the risk of losing paperwork or trying to hold on to the paperwork while performing inspections. It provides reminders for inspections, move outs etc. The reports are easy to access and print out. Cons The only cons were me pushing back on the thought of change and the customization for unit inspection. Review Source JD Jason D. Manager Construction Used the software for: 6-12 months ### "Great application!" July 19, 2016 4.0 Great product! Easy to use and phenomenal customer support! I love the storage of old reports to review and look back at for reference. Cons No email contact memory. I wish it would remember the clients email for sharing generated reports. Review Source Response from HappyCo August 3, 2018 Many thanks for leaving this excellent review, Jason! We want to be sure you know that when you are about to send a report on iOS, you can tap the little plus sign to add your client email address/es. You can read more about sharing reports here: http://support.happy.co/reports-in-happy-inspector/sharing-reports-sharing-your-reports-and-customizing-your-email-template. Please let us know if you have any questions or suggestions at support@happy.co Happy inspecting! DA Don A. Leasing Specialist Real Estate Used the software for: 1-2 years ### "Leasing Specialist" January 22, 2022 5.0 Ease of use Pros Product is easy to use and able to change format upon different properties for inspections. Move-in, move out or periodic inspections. Cons I had to purchase iPhone as I had an android and would not work properly. Review Source AH Ashley H. Operations Specalist & Marketing Associate Real Estate Used the software for: Less than 6 months ### "Easy for our Teams!" October 28, 2021 5.0 Overall, this product has been a game changer for us, making it easier for our teams to complete a move in and move out inspection . Pros The overall dashboard of this product has been so great. The ease of having all the inspections and photos in one place is amazing. This product syncs with our current property management software easily and everything is in one spot! Cons Some task features are not syncing how we would like them to, but the company has been very helpful when getting this issue rectified. Review Source JL James L. Maintenance Supervisor Real Estate Used the software for: Less than 6 months ### "HappyCo is a 5 star App." February 1, 2022 5.0 In using HappyCo it has simplified my daily work habits while maintaining a schedule of effectiveness and productivity. Pros User friendly with easy application with the ability to use on Notebook or I pad or personal cell. Cons N/A I have yet to have a bad experience. Review Source DO Duncan O. Carpenter/business owner Construction Used the software for: 1-2 years ### "Customer service is first class! Highly, highly recommend. " May 29, 2018 5.0 Professional, easy to read layout. Exceptional customer service Pros Ease of use, Customer service impeccable, Professional layout, Excellent detail Very versatile app. Cons Haha! I honestly believe it is worth it. Just price it into your costs. Review Source Response from HappyCo August 3, 2018 Thanks so much Duncan for your great review! It means a lot to us! If you have any product suggestions or queries do not hesitate to reach out to us at support@happy.co Thanks again! Similar Products Featured