# Page 3 | Happy Property Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Happy Property the right Inspection solution for you? Explore 67 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/145455/Inspector/reviews

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Happy Property

4.6 (67)

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Last updated March 13th, 2026

# Page 3 - Reviews of Happy Property

## Showing most helpful reviews

Showing 51-67 of 67 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

NT

Nicholas T.  
ops  
Real Estate  
Used the software for: 1-2 years

### "decent but still need workarounds"

June 27, 2020

4.0

Pros

clean, useful for our residents, organizes move out process

Cons

not great for student housing in particular, needs more customization and splitting common area charges

Reason for choosing Happy Property

good customer service too!

Review Source

VC

Veronica C.  
Assistant Community Managet  
Real Estate  
Used the software for: 6-12 months

### "Review"

February 7, 2022

5.0

My overall experience was great

Pros

Easy to use and navigate. I like that everything is in 1 place

Cons

None. I liked allowing the features. Very resourceful

Review Source

SK

Scott K.  
Building Tech II  
Facilities Services  
Used the software for: Less than 6 months

### "Review for HappyCo"

February 4, 2022

4.0

Pros

Mobile accessibility. Work order history.

Cons

I have no negative opinions about this product at this time.

Review Source

LS

Lisa S.  
Property Manager  
Real Estate  
Used the software for: 1-2 years

### "Happy Co -Property Inspections"

April 22, 2021

5.0

I love how easy it is to customize this inspection process while doing an inspection and before a report is created.

Pros

The integration of HappyCo with Buildium was flawless and uploads inspections quickly. HappyCo is very easy to use and customize.

Cons

The search on app/PC is time consuming to go from residential - commercial and inspections to reports.

Reason for choosing Happy Property

Ease of use and integration into platform.

Review Source

CH

Connie H.  
Property Manager  
  
Used the software for:

### "I have been using this for a couple of weeks now, I find several things about it annoying"

October 22, 2015

3.0

Cant just put the tenants name on the report, have to put owners name and details as well. Doesn't automatically come up with owner and tenant emails in BCC when ready to email. Setting up a scheduled inspection clears all data Wont pick up internet while not in the office Saves day its been set up on report instead of day inspection has been done, if its altered saves that date. I only want the day and time of the inspection on it no matter what time and day I finish it off and send

Review Source

Response from HappyCo

October 22, 2015

Hi Connie, Thanks for the feedback. We will look at those items for you. And we will get our Australian team to give you a call to see why your iPad is not picking up the internet. Have you switched on the Wi-Fi setting?

RE

Randy E.  
Maintenance technician III  
Facilities Services  
Used the software for: Less than 6 months

### "Makes home inspections go a lot quicker and smoother"

December 18, 2021

5.0

Pros

The organization of the home numbers and the list of inspections

Cons

The slide menu the pops out for the list of apartments number is a little bit sensitive and pops out a lot

Review Source

rH

ryan H.  
maintenance manager  
  
Used the software for:

### "AWESOME SOFTWARE"

December 23, 2015

5.0

The control that has been given and the seemingly limitless options on how to customize a property, inspection and report are amazing. Every suggestion to improve any inspection software i have ever used seems to be put in to the new version of Happy inspector. It took a little getting used to, but the chat feature for help is the best. Any question, regardless of how petty was answered in minutes through the messaging. even my own blunders such as accidentally deleting entire properties and reports were quickly remedied by the inspector staff. Thank you all and keep up the good work

Review Source

LC

Luis C.  
Community Manager  
Management Consulting  
Used the software for: 6-12 months

### "HappyCo is a great software to use for inspections. Having a mobile app makes inspections easy"

January 10, 2022

5.0

I am happy with the software and would recommend it to other people.

Pros

Having a mobile app make inspections very easy to complete.

Cons

Having to use Common # to start inspections which sometimes makes is confusing for new employees.

Review Source

BS

Bob S.  
Administrator  
  
Used the software for:

### "Great easy to use software"

October 21, 2015

5.0

I have been looking for a software program to update our apartment inspection program for several years and I finally have what I have been looking for in the Inspector program. It is easy to use, easy to edit as needed to fit your needs and works great. This makes our inspections much more effective as we can target the specific items in our two buildings and we can make notes and take pictures as needed.

Review Source

Response from HappyCo

October 22, 2015

Thank you for the review Bob. Let us know if you need any help with anything.

NM

Neil M.  
Director  
  
Used the software for:

### "Intuitive and perfect for our requirements. "

October 20, 2015

5.0

Prior to using this software we were forever juggling manual inspection reports, photos and action points. Now everything is in one place and inspection reports are prepared quickly for every site visit as a permanent record. Very flexible and user friendly, I don't know how we managed without it.

Review Source

Response from HappyCo

October 23, 2015

Hi Neil, I'm glad we've taken the headaches of using paper forms off your plate. We can't wait to solve more issues for you with our technology..

KW

Key W.  
Property Manager  
  
Used the software for:

### "Daily User"

October 27, 2015

5.0

We currently manage close to 175 rental properties. Some properties are inspected every three months and others every six months. This app has made inspections easier for us. It is easy to use and were able to customize our reports. Now all of our reports are professional and can be emailed as soon as we the inspection is completed. This app has saved us a large amount of time.

Review Source

Response from HappyCo

October 27, 2015

Thank you for the kind review Key!

KA

Karen A.  
Leasing Consultant  
  
Used the software for:

### "Great application for conducting a comprehensive property inspection and very easy to use. "

February 9, 2016

5.0

I am a leasing agent and find this software very easy to use when performing move in inspections. On the rare occasion that I have needed assistance the staff is very helpful. I use the application on my Ipad and Iphone. When my report is complete I can download it directly from my computer and include in my lease packet. I highly recommend Happy Inspector, great app...

Review Source

MA

Megan A.  
Senior Manager, Vacation Rentals  
  
Used the software for:

### "Fantastic support!!! "

October 28, 2015

4.0

I think one of the biggest things that sets this company apart is their support team. I was completely blown away by their response time, easy to use chat feature, and great follow up. The app is very helpful, and so far I am loving the reporting system. I am sure there is a lot more I will do with the app, but for now just for basic house inspections its been great!

Review Source

AS

April S.  
Community Manager  
  
Used the software for:

### "Best Management Tool!"

October 21, 2015

5.0

I use this app for all of my inspections. It has increased collections by providing detailed reports with tons of pictures. I also love how I can reference the unit pictures to see what kind of fixtures or flooring is in each unit.

Review Source

Response from HappyCo

October 22, 2015

April, thank you for the feedback. Looking forward to seeing you at the next conference.

JB

Jacqueline B.  
President  
Real Estate  
Used the software for: Less than 6 months

### "Thurgood Estates HOA Property Inspection "

May 7, 2021

5.0

HappyCo provides a documented standard for property inspections.

Pros

The software is very user-friendly and easy to set up. The reports are in real-time and time-stamped—the ability to email reports to Owners.

Cons

The ability to zoom when taking snapshots. It would be great if the date and time were displayed beneath the photo. The only way to send the email from Happyco to eliminate which Staff member completed the inspection requires the to & cc lines are identical. Also, if spell and grammar check is available.

Reason for choosing Happy Property

HappyCo is synchronized with Buildium.

Review Source

ND

Nicole D.  
Sales Agent  
  
Used the software for:

### "Great app to use with move in. Fast, efficient and reliable. "

February 9, 2016

5.0

Easy to use. Happy Inspector allows you to complete move in inspections with ease. You are able to take pics in the app, write comments as well as email the completed inspection to the tenant for their records.

Review Source

TW

Tracy W.  
Property Manager  
  
Used the software for:

### "I think its just me but I have been having a little trouble knowing where things are but slowly gett"

October 21, 2015

3.0

I'm finding it hard to work out where things are to change tenants names and stuff but getting there

Review Source

Response from HappyCo

October 23, 2015

Not a worry Tracy, if you need more help, please chat to our Australian team. :)

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