Who Uses This Software?

High compliance industries such as aviation, medical services, food production, construction.


Average Ratings

20 Reviews

  • 5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • ISOPro
  • www.isopro.com.au
  • Founded 2008
  • Australia

About ISOPro

ISOPro is an online, subscription-based (Saas), compliance management platform that integrates all your compliance requirements in one seamless package. Upgrade your EXISTING compliance management system and go online; get access to real-time data and reporting across your whole organisation. Easy! ISOPro creates a seamless compliance framework that is easy to implement and intuitive for users to adapt to. Because YOUR system is being implemented, change management and disruption are minimised.


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ISOPro Features

  • Archiving & Retention
  • Audit Trail
  • Controls Testing
  • Environmental Compliance
  • FDA Compliance
  • HIPAA Compliance
  • ISO Compliance
  • OSHA Compliance
  • Risk Alerts
  • Sarbanes-Oxley Compliance
  • Version Control

ISOPro Reviews Recently Reviewed!


Excellent Customer Service! Complete data management system, continual evolving.

Mar 28, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use.

Alot of information that you can store and refer back to, eg calibration, previous audits, complaint to vendors.

The Customer Support is excellent and so prompt!!!

You can filter so many areas to make it easier to search for information.

Links to emails

Recall notifications

Scheduled activities as reminders.

Timeframes that are build into the internal audit process CIDs.

Vendor Management system and generated emails to vendor to update licences.

Cons: When you change a version, you have to update all the information. Sometime duplicating is easier, eg.

Site Details, Preventative Maintenance, Internal audit forms

Electronic records - setting up some critical limits would be good in the fields, to verify compliance.

Overall: Continual improvement.

Excellent customer service, change forms and reports to meet our needs.

Scheduled activities, eg calibration to allow review of documentation prior to site visit.

Food Recall notification to 150 sites made easier.

Developed training packages for our staff to use the forms.

Development of electronic records to replace paper based forms. Allows review and monitoring of records from desktop easier.

ISOPRO System

Apr 01, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I really like the flexibility provided by this software. It allows rapid development, changes and enhancements to Forms and data collection. It also allows for flexibility in reporting for different departments and stakeholders.

Many of our users have low IT ability or experience. ISOPRO has proven to be intuitive easy to use and has been accepted buy all users.

Cons: I have not encountered much I do not like about this solution. Most of our frustrations are from our own lack of clear direction for the company to develop our needs.

Overall: I have found ISOPRO to be a very customer focused organisation. We operate from 200 sites and have multiple activities at each. This includes ISO 22000 and 9001 Certification and internal audit systems. The automated reports generated from ISOPRO meet our information supply to multiple stakeholders in a timely and accurate manner.

Functionality, Adaptability, Quality and Service Support

Mar 28, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Service support is excellent - you won't find better

Great functionality and adaptability - the ability to implement a new product without triggering major internal change control processes has been a huge benefit.

Products that align with ISO standards and produce quality systems and processes

Excellent value for money

Cons: We are quite happy with the software - we've been long time users and definitely have no complaints

Overall: Great experience - we currently use the software for:

WHS compliance

Incident (including hazards and complaints) Management

Injury Management

Risk Management

Property Asset Management

Contract Management

Insurance Management

Use for document management and compliance

Mar 30, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use, overview of forms and ease of extracting data. The dashboards work well and the left side bar is very useful

Cons: It would be nice to have a more comprehensive VMS and CRM for "normal use" but I understand that this is not the purpose of the software. The alternative is that it interfaces with other VMS and CRM systems.

Overall: Applicant management by way of using ISOPRO to confirm that all aspects of the application and on boarding process are completed along with electronic copies of all documents. This makes multiple location access to "one version of the truth' very easy.

The compliance features of "follow up emails" as reminders to applicants for forms not yet submitted or completed is very useful to manage applicants on boarding.

A very good solution

ISOPro is my "go-to" when i need something fixed or improved

Mar 28, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I love the variety of solutions that ISOPro offers. From rostering, workflow, tasks and compliance, it does it all.

Cons: There are some limitations to the software, however this is outweighed by the variety of solutions it offers.

Overall: ISOPro is our software of choice for all tasks, record management and compliance.

The support team is fantastic and super responsive.

I often have issues and improvement opportunities that arise, ISOPro is the first thought in my mind when i think of possible solutions, and the team is happy to accommodate, often offering advice and ideas on improved solutions.

ISOpro is a winner

Mar 28, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: It is very user friendly and is great for generating reports and statistics.

Cons: To be honest, I haven't come across a problem as yet.

Overall: By using ISOpro I can generate reports more easily and have access to statistics at a click of a button. Because ISOpro is so user friendly all staff are able to use the software and enter data easily and more efficiently.

The support team are very efficient and helpful and are more than willing to assist when required. All queries are answered within the same day and on most occasions with a solution at hand.

Exceeds my expectations

Mar 31, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: ISOPro is very user friendly, the system is intuitive and we are able to procedure the reports required that are simple and concise. Changes can be made to forms and reports quickly to meet the needs of the business.

Cons: Nothing

Overall: The company exceeds my expectations in relation to response times to queries and when a query cannot be rectified immediately, notification is given the request has been received as is being looked it.

ISOpro

Mar 29, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: If satisfies our requirement for online reporting, electronic storage of site operating procedures and process documents and non-conformance management and reporting via the CID functionality.

Cons: Not much to dislike. ISOPro suits our business perfectly.

Overall: We have staff deployed across 100's of sites nationally and it has allowed us the ability to eliminate paper based manual processes, deploy version controlled instruction documents and centralise our QA reporting.

Isopro Traq

Mar 28, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Great product,very good support and flexible approach with enquiries ,user friendly system that works.

Cons: There is not a great deal of negativity to the system but integration with other software could be improved.

Overall: I have been using Isopro TRAQ system for over 2 years, the system setup was relatively smooth,the team at Isopro have been great with support and training, the system works well for our business and would definitely recommend.

Postive Feedback

Apr 01, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, flexibility to change.

The system allows for easy user entries together with easily understandable reporting mechanism.

Cons: I have nothing to report in this section

Overall: Solving for issue of housing compliance documentation with easily reportable mechanism allowing user to automatically pull reports on various parts of the reporting tool.

Very easy to use and easy to understand. Easy access for viewing more importantly easy to enter details into the system for user

Excellent supplier interaction when/if any queries or problem solving required.

Great software supported by a Great team!

Jun 16, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: ISOpro's strength is its ease of use. People talk about "user-friendly" but this is the next level - the design is consistent, the application is reliable, and the functionality is comprehensive.

Cons: The forms module has opportunity to be more dynamic in design, and no doubt this is on a roadmap, I'm sure.

Review of ISOPro software

Mar 28, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of entering the information, capturing the events, reporting, reminders etc.

Cons: Nothing we don't like about this software.

Overall: It helped our business with obtaining and keeping our ISO 9001 certification. It also assists us with our maintenance schedule and safety.

We are extremely happy with it.

ISOPro - Jetstar Quality

Apr 01, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Version control and single source of access for supplier reports and assessments

Cons: Need for internet connection especially when off-shore

Overall: Remote supplier evaluations and self audits using the ISOpro platform supports my assurance program and provides consistent data sources

ISOPro is an excellent tool

Mar 31, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I find it easy to use and support is always available.

Cons: I haven't had any issues that couldn't be resolved.

Overall: My experience with ISOPro has been very good. I haven't had experience of other programs as I am relatively new to quality assurance so I can't compare but I have no complaints.

5 Star Review

Mar 29, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very user friendly & able to create forms that suit your own needs.

Cons: There is nothing that we are not happy with.

Overall: Truly a pleasure working along side such a great company to help grow & keep our own business compliant.

ISO Pro is a very good system for our company to go paperless.

Feb 27, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The software provides me to keep all relevant documents on a secure server as required by a food safety management system.

Cons: An email notification must be sent automatically when the action by persons needs to add more detail of corrective and preventative actions, as the save button is pressed.

Overall: A benefit of having an integrated software on a secure server on a cloud basis.

Great Product!

Apr 01, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I really appreciate the thoroughness of the system and the traceability of issues.

Cons: We have not come across anything we do not like.

Overall: Visibility and traceability of issues.

ISO Pro Software and Application

Mar 28, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The system is super reliable, easy to use and integral to our business requirements.

Cons: Mobility was our biggest challenge at first, however, ISOPro addressed this for us on both Android and Apple platforms.

Overall: ISOPro are assisting our business in achieving our quality and compliance goals. We have been able to capture many leading indicators effectively to correct trends before becoming an issue.

ISOPRO Review

Mar 31, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is easy to use and can be customised very easily. Prompts are great as they make the forms relevant.

Cons: The speed of upload of picture/s onto the platform.

Overall: The visual output best defines our Group reporting model. It is easy to read and works for all types of users on web and tablet form.

ISOpro

Mar 29, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The customer support is amazing, you really get a sense that the team has your back and will help you out in any way they can!

Easily create forms, export responses, and manage follow ups/reviews.

Cons: The UX could be improved but this is not detrimental to the experience in any way.