SailPlay Loyalty Ratings

Overall
4.5/5
Ease of Use
5/5
Customer Service
5/5

About SailPlay Loyalty

Increase your revenue by up to 50% with a customer loyalty and rewards program using SailPlay Loyalty. With SailPlay, you can customize your program, plus manage your customers, their activities, points and rewards from just one system. And also create automated, customized marketing campaigns to keep your customers returning to you. Learn more about SailPlay Loyalty

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Showing 6 of 6 reviews

Showing Most Helpful

Showing 6 of 6 reviews

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Rating
Company Size
Reviewer's Role
Length of Use
Frequency of Use
Natalia P.
Marketing Director
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Source: Capterra
September 3, 2015

“The best marketing platform ever!”

OverallI have been working with SailPlay team since 2013 and I greatly appreciate what they did for us in Papa John's Russia. With their support we've successfully launched our Papa Rewards bonus loyalty program that has a 70% penetration rate among all our clients in Russia. Our customers are very happy gain extra points and receive free pizza from us, we get so many thankful feedbacks from them every day. SailPlay is not just about Bonus Program, they are fulfilling all your needs that you may have or even didn't think of. Within 2 months we've integrated a cross-functional email marketing platform that helps us to send not just simple everyday emails but to develop a sophisticated email marketing scheme with triggered e-shot campaigns with such triggers as customer's last order date, last order value, order frequency, preferences, even his interests! Now we're not about bothering emails, we're about giving our clients what they really desire. Since launch, our open rate increased by 20%, click rate increased by 35% and order frequency among opt-in customers increased by 12%. We can't help mentioning an outstanding 24/7 customer service we get from SailPlay. They are willing to help their customers in everything. and really do that. To summarise, becoming SailPlay's client to receive flexible individual approach from the company that really cares.
Source: Capterra
September 3, 2015
Evgeniy S.
Pharmaceuticals, Unspecified
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Value for Money
5/5
Source: GetApp
December 22, 2015

Source: GetApp
December 22, 2015
Margarita N.
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Source: Capterra
September 4, 2015

“The best Customer Loyalty Service”

Overall It over a decade of using various platforms, I have to say that SailPlay Loyalty is the best. We also use SailPlay Sender for Email & SMS Martketing. The best thing that they are integrated with each other. I would recommend SP to my professional contacts.
Source: Capterra
September 4, 2015
Prerna T.
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Reviewer Source 
Source: GetApp
July 20, 2018

Reviewer Source 
Source: GetApp
July 20, 2018
Verified Reviewer
Information Technology and Services, Unspecified
Used the software for: I used a free trial
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Value for Money
5/5
Source: GetApp
December 17, 2015

Source: GetApp
December 17, 2015
Jasmine S.
Associate Product Manager - Value Added Services
Computer Software, 51-200 employees
Used the software for: Unspecified
Overall Rating
1/5
Reviewer Source 
Source: GetApp
August 16, 2018

Reviewer Source 
Source: GetApp
August 16, 2018