Corrigo

Corrigo Enterprise

2 / 5 3 reviews

Who Uses This Software?

Any company performing repair, maintenance, service, installation, and/or warranty work, usually 1 to 20 technicians. Larger companies performing multiple trades: see Corrigo Enterprise!


Average Ratings

3 Reviews
  • 2 / 5
    Overall
  • 1.5 / 5
    Ease of Use
  • 3 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Corrigo
  • www.corrigo.com
  • Founded 1999
  • United States

About Corrigo Enterprise

The only service management product endorsed and resold by Intuit, maker of QuickBooks software. Formerly known as WorkTrack. From our customers: I have found that FSM is incredibly easy to use for both the dispatcher as well as the technician. It has saved me and my company so much time and money. Highly Recommend!!! This app has made such an improvement to our business. We are able to track work done much more efficiently than we were able to before."


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Corrigo Enterprise Features

  • Appointment Management
  • Automated Scheduling
  • Calendar Management
  • Employee Database
  • Group Scheduling
  • Shift Scheduling
  • Time Tracking
  • Vacation / Leave Tracking
  • Billing & Invoicing
  • Customer Database
  • Dispatch Management
  • Inventory Control
  • Job Management
  • Maintenance Scheduling
  • Mobile Access
  • Quotes / Estimates
  • Routing
  • Scheduling
  • Service History Tracking
  • Technician Management
  • Work Order Management
  • Billing & Invoicing
  • Client Management
  • Dispatch Management
  • Inventory Control
  • Job Management
  • Mobile Access
  • Payroll Management
  • Quotes / Estimates
  • Recurring Appointments
  • Routing
  • Scheduling
  • Service History Tracking
  • Work Order Management
  • Billing & Invoicing
  • Claims Management
  • Customer Management
  • Dispatch Management
  • Employee Management
  • Fleet Management
  • International Moves
  • Interstate Moves
  • Job Management
  • Lead Management
  • Local Moves
  • LTL / Shared Truckload
  • Military / GSA Moves
  • Quotes / Estimates
  • Storage Management
  • Work Order Management
  • Back Order Management
  • Catalog Management
  • Inventory Management
  • Order Entry
  • Order Fulfillment
  • Order Tracking
  • Recurring Orders
  • Returns Management
  • Shipping Management
  • Special Order Management
  • Billing & Invoicing
  • Customer Service History
  • Dispatch Management
  • Fleet Management
  • Inventory Control
  • Mobile Access
  • Pest Activity Tracking
  • Pesticide Usage Tracking
  • Property Layouts
  • Quotes / Estimates
  • Scheduling
  • Checkpoint Tracking
  • Customer Management
  • Data Collection
  • Event Management
  • Incident Management
  • Investigation Management
  • Multiple Alarm Queues
  • Billing & Invoicing
  • Customer Database
  • Dispatch Management
  • Inventory Control
  • Job Management
  • Mobile Access
  • Quotes / Estimates
  • Routing
  • Scheduling
  • Service History Tracking
  • Technician Management
  • Work Order Management
  • Contact Management
  • Customer Accounts
  • Forms Creation
  • Pricing Management
  • Product Configurator
  • Proposal Management
  • Appointment Scheduling
  • Automated Scheduling
  • Calendar Management
  • Class Scheduling
  • Employee Scheduling
  • Facility Scheduling
  • Group Scheduling
  • Meeting Room Booking
  • Multi-Location
  • Online Scheduling
  • Payment Processing
  • Reservations
  • Resource Scheduling
  • Billing & Invoicing
  • Customer Management
  • Document Imaging
  • Inventory Management
  • Job Costing
  • Lead Management
  • Quotes / Estimates
  • Scheduling
  • Work Order Management
  • Billing & Invoicing
  • Call Center Management
  • Contract Management
  • Customer Database
  • Inventory Control
  • Job Management
  • Job Tracking
  • Mobile Access
  • Routing
  • Scheduling
  • Self Service Portal
  • Service History Tracking
  • Technician Management
  • Work Order Management

Corrigo Enterprise Reviews Recently Reviewed!

After 1 year we feel Corrigo FSM falls very short of the runway.

Dec 10, 2017
2/5
Overall
2 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
Likely
Extremely
Likely

Pros: I'll say this is less expensive than the other choices. And it does seem to reliably transmit data to the employee iPads and phones.

Cons: Corrigo FSM cannot even accompliosh a simple summary of hours worked on a specific work order, making invoicing a nightmare! We call customer service frequently and are told that the software simply cannot accomplish this. It also has problems synchronizing customer addresses and sales tax designations with Quick Books accurately. Additionally, it doesn't allow backdating of work orders or times, which is a problem because we are frequently in areas with no signal. In speaking with customer support, I am never given the feeling that they intend to improve any of these issues.

Overall: It is helpful in dispatching servicemen, but falls very short when it comes time to invoice.

Decent customer service but horrible product

Nov 30, 2016
2/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
4 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
Likely
Extremely
Likely

Comments: Our company worked with this product for 6 months... it is not as flexible and customizable as they say. Also, their Quickbooks sync is very clumbersome and does not sync all the data put into the app with your QB file. Add to all of those that they are one of, if not the, highest costing CRM apps on the market ... recommend passing on this one.

Not the best option

Nov 09, 2016
2/5
Overall
1 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
Likely
Extremely
Likely

Comments: Used Corrigo's IFSM for four years up until 2015. Poor software and a really hard to use interface that confused technicians and made them go back to using classic paper work orders.