--- title: "UserBase Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about UserBase Software - reviews, pricing plans, popular comparisons to other Identity Management products and more." source_url: "https://www.capterra.com/p/145501/UserBase/" page_type: "product" language: "en" --- # UserBase Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) UserBase ## What is UserBase? UserBase is an identity management solution offering password protection, account management, paid accounts, and more. It's easy to install and configure, and extremely customizable. Its single-file code design means you can even edit the code itself with relative ease. We offer free, great tech support, and if you'd rather we just handle everything from installation to configuration, we can do that too. ## What is UserBase used for? [Identity Management](https://www.capterra.com/identity-management-software/)[Password Management](https://www.capterra.com/password-management-software/) Top alternative Featured Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $39 Per User, One Time Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## UserBase Overview Updated August 2026 AI summary UserBase supports organizations of all sizes with identity and password management solutions, enabling secure access control across cloud, SaaS, and web-based environments. It offers core features such as access certification, privileged account management, self-service access requests, single sign-on, and user provisioning, with additional password management capabilities to help businesses manage user access efficiently and securely. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### UserBase 5.0 (5) VS. [4.7 (945)](https://www.capterra.com/p/119653/Okta/reviews/) Starting Price $39 Per User, One Time Starting Price $6 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (5) Ease Of Use 4.6 (929) Value For Money 5.0 (2) Value For Money 4.5 (489) Customer Service 5.0 (5) Customer Service 4.5 (509) ## UserBase alternatives [4.6 (294)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) Starting price $3.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (147)](https://www.capterra.com/p/154900/Auth0/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars Highest Rated [4.9 (4,881)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [tenfold](https://www.capterra.com/p/238195/tenfold/) [4.5 (66)](https://www.capterra.com/p/238195/tenfold/reviews/) Starting price $0.90 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/238195/tenfold/) [View all alternatives](https://www.capterra.com/p/145501/UserBase/alternatives/) ## FAQs about UserBase Overview ### What company size and specific industries is UserBase built for? UserBase is designed for small businesses, enterprises, and non-profits, as well as individual users, that need to restrict access to webpages or manage paid access. It fits organizations across sectors where controlled content access is important, rather than a single industry or company size. Features and Usability ### What are the key features of UserBase? UserBase offers access certification, password management, privileged account management, self-service access request, single sign-on, user management, and user provisioning. These core features cover access control, account administration, identity verification, and password handling, providing a set of tools for managing user accounts and permissions. Getting Started and Support ### What training and onboarding options does UserBase offer? UserBase provides documentation to help teams get started and find reference material as needed. This format gives users written guidance for setup, feature review, and ongoing use without requiring live training sessions or video-based instruction. Getting Started and Support ### What customer support options does UserBase offer? UserBase provides chat support for customer assistance. No reviewer feedback about support experience is available, so support quality, response speed, and helpfulness cannot be assessed from user comments. ## Features AI summary Based on 894 Identity Management reviews Not all Identity Management products cover every feature buyers care about most. Here is what reviewers highlight as essential when choosing a solution: - **Access Management** (**57%** of reviewers rated this feature as critical) - **Password Management** (**65%**) - **Secure Login** (**58%**) UserBase includes **Password Management**, which helps teams manage credentials more efficiently and reduce password-related friction for users. However, it does not offer **Access Management** or **Secure Login**. Instead, it provides **Single Sign On** (**51%**) and **User Provisioning** (**53%**), giving businesses practical ways to simplify user access across applications and manage account setup and changes more consistently, helping businesses maintain control over identity processes while reducing manual admin work. Access Certification Verify user access rights within systems to confirm each user has appropriate and authorized access to resources Password Management Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords Privileged Account Management Control, monitor, and secure privileged accounts and their access to critical data and IT applications Self-Service Access Request Enable end users to request access or request changes to their account privileges Single Sign On Allow users to access multiple services after entering their login credentials once User Management Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks UserBase 7 features ### All Features - Access Certification: Verify user access rights within systems to confirm each user has appropriate and authorized access to resources - Password Management: Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords - Privileged Account Management: Control, monitor, and secure privileged accounts and their access to critical data and IT applications - Self-Service Access Request: Enable end users to request access or request changes to their account privileges - Single Sign On: Allow users to access multiple services after entering their login credentials once - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - User Provisioning: Create, modify, disable, or delete user accounts and their profiles across IT infrastructures --- Get Advice We can help you find the software with the features you need. Features 5.0 (2) 5.0 Based on 2 reviews ## Pricing Value for money 5.0 (2) Free Trial Basic $39.00 Per User,One Time Value for money 5.0 (2) 5.0 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (5) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (5) 5.0 Based on 5 reviews ## User reviews Overall rating 5.0 Based on 5 reviews Filter by rating 5(5) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent RM Raymond M. ### "A Great Software Writing by Great People" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 5, 2016 I was surfing the net for more than 5 years to find a user registration software and finally I found "UserBase" which is great one for me. This app has great features and works very well on my server. Thank you Guys for this great job, keep going! Pros Users can create their account and they can reset their password without the intervention of the webmaster. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GS Geoff S. Webmaster (Voluntary, not-for-profit) Non-Profit Organization Management ### "Great Service and product!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 30, 2016 UserBase does what it is advertised to do - a great product. What is also great is the support given by Encodable, the company. I paid for the software to be installed . In addition to the installation I was emailing daily to the company for a week or so getting the software to fit perfectly with my needs. Not only did they reply promptly but they were also very helpful. Well done! Pros Easy to use. Easy to have installed. Cons Nothing much really. Perhaps a detailed manual about how to use the product. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PV Phu V. ### "Nice product- great tech support " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 May 20, 2016 The product is user-friendly and very useful. Tech support is exceptional. Highly recommended. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BM Brian M. ### "Amazing and Simple" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 March 30, 2016 Userbase is super easy to implement, secure, and easy to modify/extend, truly a great product! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PP Phil P. ### "Highly secure log-in system packed with extra features. Excellent customer support too." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 September 7, 2015 Encodable's UserBase installation on our web site is perfect to enable a client to have login access to his/her own directory of web pages. Although useful in different ways, this is how we wanted to configure UserBase on our site, for access to some personal web pages in one folder. It can be that clients or friends can have access to more than one directory too. It is brilliant to see it operate and many preferences can be set quite simply. Clients can change their password remotely and secretly, all the modern features we see on websites that are too many to list here. Security features very highly. We originally had Encodable install their brilliant FileChucker system for file uploads. It was then they noted that our login system was seriously flawed and could be easily bypassed. So we willingly had them install UserBase as well for us, and the two products actually integrate if needed. We have clients who when they login can upload files to a logged-in directory. We are so thankful, their customer service is outstanding. Astonishing products and so affordable. We fully recommend them. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. 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