# UserBase Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about UserBase Software - reviews, pricing plans, popular comparisons to other Identity Management products and more.

Source: https://www.capterra.com/p/145501/UserBase

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# 

 UserBase Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

UserBase

## What is UserBase?

UserBase is an identity management solution offering password protection, account management, paid accounts, and more. It's easy to install and configure, and extremely customizable. Its single-file code design means you can even edit the code itself with relative ease. We offer free, great tech support, and if you'd rather we just handle everything from installation to configuration, we can do that too.

## What is UserBase used for?

[Identity Management](https://www.capterra.com/identity-management-software/)[Password Management](https://www.capterra.com/password-management-software/)

Overall rating

Based on 5 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$39

Per User, One Time

Free trial  
available

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Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for UserBase?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://encodable.com&name=UserBase)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### UserBase

5.0 (5)

VS.

[4.7 (929)](https://www.capterra.com/p/119653/Okta/reviews/)

Starting Price

$39

Per User, One Time

Starting Price

$6

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (5)

Ease Of Use

4.6 (913)

Value For Money

5.0 (2)

Value For Money

4.5 (475)

Customer Service

5.0 (5)

Customer Service

4.5 (494)

## UserBase alternatives

[4.5 (66)](https://www.capterra.com/p/238195/tenfold/reviews/)

Starting price

$0.90

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.6 (264)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/)

Starting price

$3.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.7 (213)](https://www.capterra.com/p/210695/Bitwarden/reviews/)

Starting price

$4.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.7 (136)](https://www.capterra.com/p/154900/Auth0/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/145501/UserBase/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Certification

Verify user access rights within systems to confirm each user has appropriate and authorized access to resources

Password Management

Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords

Privileged Account Management

Control, monitor, and secure privileged accounts and their access to critical data and IT applications

Self-Service Access Request

Enable end users to request access or request changes to their account privileges

Single Sign On

Allow users to access multiple services after entering their login credentials once

User Management

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

UserBase 7 features

Verify user access rights within systems to confirm each user has appropriate and authorized access to resources

Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords

Control, monitor, and secure privileged accounts and their access to critical data and IT applications

Enable end users to request access or request changes to their account privileges

Allow users to access multiple services after entering their login credentials once

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Create, modify, disable, or delete user accounts and their profiles across IT infrastructures

Get Advice

We can help you find the software with the features you need.

Features

5.0 (2)

5.0

Based on 2 reviews

## Pricing

Value for money

5.0 (2)

Free Trial

Basic

$39.00

Per User,One Time

Value for money

5.0 (2)

5.0

Based on 2 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (5)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (5)

5.0

Based on 5 reviews

## User reviews

Overall rating

5.0

Based on 5 reviews

Filter by rating

5(5)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

RM

Raymond M.

### "A Great Software Writing by Great People"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 5, 2016

I was surfing the net for more than 5 years to find a user registration software and finally I found "UserBase" which is great one for me. This app has great features and works very well on my server. Thank you Guys for this great job, keep going!

Pros

Users can create their account and they can reset their password without the intervention of the webmaster.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GS

Geoff S.

Webmaster (Voluntary, not-for-profit)

Non-Profit Organization Management

### "Great Service and product!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 30, 2016

UserBase does what it is advertised to do - a great product. What is also great is the support given by Encodable, the company. I paid for the software to be installed . In addition to the installation I was emailing daily to the company for a week or so getting the software to fit perfectly with my needs. Not only did they reply promptly but they were also very helpful. Well done!

Pros

Easy to use. Easy to have installed.

Cons

Nothing much really. Perhaps a detailed manual about how to use the product.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PV

Phu V.

### "Nice product- great tech support "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

May 20, 2016

The product is user-friendly and very useful. Tech support is exceptional. Highly recommended.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BM

Brian M.

### "Amazing and Simple"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

March 30, 2016

Userbase is super easy to implement, secure, and easy to modify/extend, truly a great product!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PP

Phil P.

### "Highly secure log-in system packed with extra features. Excellent customer support too."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

September 7, 2015

Encodable's UserBase installation on our web site is perfect to enable a client to have login access to his/her own directory of web pages. Although useful in different ways, this is how we wanted to configure UserBase on our site, for access to some personal web pages in one folder. It can be that clients or friends can have access to more than one directory too. It is brilliant to see it operate and many preferences can be set quite simply. Clients can change their password remotely and secretly, all the modern features we see on websites that are too many to list here. Security features very highly. We originally had Encodable install their brilliant FileChucker system for file uploads. It was then they noted that our login system was seriously flawed and could be easily bypassed. So we willingly had them install UserBase as well for us, and the two products actually integrate if needed. We have clients who when they login can upload files to a logged-in directory. We are so thankful, their customer service is outstanding. Astonishing products and so affordable. We fully recommend them.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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