# UserBase Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about UserBase Software - reviews, pricing plans, popular comparisons to other Identity Management products and more. Source: https://www.capterra.com/p/145501/UserBase --- # UserBase Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) UserBase ## What is UserBase? UserBase is an identity management solution offering password protection, account management, paid accounts, and more. It's easy to install and configure, and extremely customizable. Its single-file code design means you can even edit the code itself with relative ease. We offer free, great tech support, and if you'd rather we just handle everything from installation to configuration, we can do that too. ## What is UserBase used for? [Identity Management](https://www.capterra.com/identity-management-software/)[Password Management](https://www.capterra.com/password-management-software/) Top alternative Featured Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $39 Per User, One Time Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for UserBase?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://encodable.com&name=UserBase) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### UserBase 5.0 (5) VS. [4.7 (214)](https://www.capterra.com/p/210695/Bitwarden/reviews/) Starting Price $39 Per User, One Time Starting Price $4 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (5) Ease Of Use 4.6 (2,771) Value For Money 5.0 (2) Value For Money 4.8 (1,798) Customer Service 5.0 (5) Customer Service 4.7 (1,388) ## UserBase alternatives Highest Rated [4.7 (937)](https://www.capterra.com/p/119653/Okta/reviews/) Starting price $6.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.7 (506)](https://www.capterra.com/p/144637/Keeper/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.5 (276)](https://www.capterra.com/p/147623/Dashlane-for-Business/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.6 (267)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) Starting price $3.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/145501/UserBase/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Access Certification Verify user access rights within systems to confirm each user has appropriate and authorized access to resources Password Management Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords Privileged Account Management Control, monitor, and secure privileged accounts and their access to critical data and IT applications Self-Service Access Request Enable end users to request access or request changes to their account privileges Single Sign On Allow users to access multiple services after entering their login credentials once User Management Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks UserBase 7 features Verify user access rights within systems to confirm each user has appropriate and authorized access to resources Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords Control, monitor, and secure privileged accounts and their access to critical data and IT applications Enable end users to request access or request changes to their account privileges Allow users to access multiple services after entering their login credentials once Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Create, modify, disable, or delete user accounts and their profiles across IT infrastructures Get Advice We can help you find the software with the features you need. Features 5.0 (2) 5.0 Based on 2 reviews ## Pricing Value for money 5.0 (2) Free Trial Basic $39.00 Per User,One Time Value for money 5.0 (2) 5.0 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (5) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (5) 5.0 Based on 5 reviews ## User reviews Overall rating 5.0 Based on 5 reviews Filter by rating 5(5) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent RM Raymond M. ### "A Great Software Writing by Great People" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 5, 2016 I was surfing the net for more than 5 years to find a user registration software and finally I found "UserBase" which is great one for me. This app has great features and works very well on my server. Thank you Guys for this great job, keep going! Pros Users can create their account and they can reset their password without the intervention of the webmaster. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GS Geoff S. Webmaster (Voluntary, not-for-profit) Non-Profit Organization Management ### "Great Service and product!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 30, 2016 UserBase does what it is advertised to do - a great product. What is also great is the support given by Encodable, the company. I paid for the software to be installed . In addition to the installation I was emailing daily to the company for a week or so getting the software to fit perfectly with my needs. Not only did they reply promptly but they were also very helpful. Well done! Pros Easy to use. Easy to have installed. Cons Nothing much really. Perhaps a detailed manual about how to use the product. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PV Phu V. ### "Nice product- great tech support " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 May 20, 2016 The product is user-friendly and very useful. Tech support is exceptional. Highly recommended. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BM Brian M. ### "Amazing and Simple" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 March 30, 2016 Userbase is super easy to implement, secure, and easy to modify/extend, truly a great product! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PP Phil P. ### "Highly secure log-in system packed with extra features. Excellent customer support too." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 September 7, 2015 Encodable's UserBase installation on our web site is perfect to enable a client to have login access to his/her own directory of web pages. Although useful in different ways, this is how we wanted to configure UserBase on our site, for access to some personal web pages in one folder. It can be that clients or friends can have access to more than one directory too. It is brilliant to see it operate and many preferences can be set quite simply. Clients can change their password remotely and secretly, all the modern features we see on websites that are too many to list here. Security features very highly. We originally had Encodable install their brilliant FileChucker system for file uploads. It was then they noted that our login system was seriously flawed and could be easily bypassed. So we willingly had them install UserBase as well for us, and the two products actually integrate if needed. We have clients who when they login can upload files to a logged-in directory. We are so thankful, their customer service is outstanding. Astonishing products and so affordable. We fully recommend them. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)