Mentat Technologies

ActiveHelper Live Chat


5 / 5
3 reviews

Who Uses This Software?

Our Live Chat software solutions is focused on small and medium business sites that target on a customer and sales support.


Average Ratings

3 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $79.95/one-time
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Mentat Technologies
  • www.activehelper.com
  • Founded 2003
  • Colombia

About ActiveHelper Live Chat

ActiveHelper Live Chat is powerful Live Chat system available for Joomla, Wordpress and Drupal as an extension! Engage and talk with your online visitors, monitor traffic and analyze visitors behavior in real-time through your desktop and phone.


ActiveHelper Live Chat Features

  • Canned Responses
  • Geo Targeting
  • Offline Form
  • Proactive Chat
  • Screen Sharing
  • Third Party Integration
  • Transfers/Routing
  • Website Visitor Tracking

ActiveHelper Live Chat Reviews Recently Reviewed!


I've been using ActiveHelper for years now due to the quality of the product and awesome support.

Apr 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Easy to set up and easy for my customer to use. However, the best part is the amazing support that they provide. They go above and beyond what they need to do.

Cons: The only real negative is if the client accidentally has a space at the end of anything they get an error message. I have to make sure to specify for them to type out the information, instead of copy and paste.

very good service

Oct 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: is fast efficient and good updates , i recomended

Cons: just the promo offers expire fast, some times they have to send promo offers more often

Overall: very good service support and like the updates

Does everything we need and more

Sep 22, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: We purchased this for a client that uses it for their online training area. This is so that someone taking an online course can ask for assistance in real time.. They are thrilled with the functionality and they've only just started to use it.