--- title: "Gensoft Logistics ERP Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Gensoft Logistics ERP Software - reviews, pricing plans, popular comparisons to other Logistics products and more." source_url: "https://www.capterra.com/p/145550/Gensoft-Logistics-ERP/" page_type: "product" language: "en" --- # Gensoft Logistics ERP Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Gensoft Logistics ERP ## What is Gensoft Logistics ERP? Gensoft Logistics ERP is a comprehensive, modular, enterprise level application that combines all the operations and functions of a Logistics Service Provider into one integrated system. The software provides Freight Forwarding, Documentation, Consolidation, Track & Trace, Container Management, Customer Relationship Management (CRM), Billing & Financial Accounts, Employee, Customs Clearing, Alerts & Notification, Integration with Oracle, SAP and your website. ## What is Gensoft Logistics ERP used for? [Logistics](https://www.capterra.com/logistics-software/) Overall rating Based on 4 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $20 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Gensoft Logistics ERP?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.gensofterp.com&name=Gensoft Logistics ERP) ## Gensoft Logistics ERP Overview Updated August 2026 AI summary Gensoft Logistics ERP supports small and midsize businesses with logistics operations by combining fleet, order, shipping, and transportation management in a unified cloud-based system. Optional tools such as barcoding/RFID and CRM extend its capabilities for logistics data capture and customer management. Deployment is available via cloud, SaaS, or web, with live and in-person training and around-the-clock support. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Gensoft Logistics ERP 5.0 (4) VS. [### Elite EXTRA](https://www.capterra.com/p/131389/Elite-EXTRA/) [4.7 (388)](https://www.capterra.com/p/131389/Elite-EXTRA/reviews/) Starting Price $20 Per User, Per Month Starting Price $35 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (4) Ease Of Use 4.6 (388) Value For Money 5.0 (2) Value For Money 4.6 (354) Customer Service 5.0 (4) Customer Service 4.8 (374) ## Gensoft Logistics ERP alternatives [Motive](https://www.capterra.com/p/138669/Motive/) [4.5 (1,688)](https://www.capterra.com/p/138669/Motive/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/138669/Motive/) [Driv.in](https://www.capterra.com/p/147906/Driv-in/) [4.7 (150)](https://www.capterra.com/p/147906/Driv-in/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/147906/Driv-in/) [PCS TMS](https://www.capterra.com/p/29249/Express/) [4.2 (244)](https://www.capterra.com/p/29249/Express/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/29249/Express/) Highest Rated [Metrobi](https://www.capterra.com/p/183910/Metrobi-delivery-planning-software/) [4.9 (95)](https://www.capterra.com/p/183910/Metrobi-delivery-planning-software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/183910/Metrobi-delivery-planning-software/) ## FAQs about Gensoft Logistics ERP Overview ### What company size and specific industries is Gensoft Logistics ERP built for? Gensoft Logistics ERP is designed for global logistics service providers of all sizes, including small businesses, mid-market companies, and enterprise organizations operating in logistics services. Features and Usability ### What are the key features of Gensoft Logistics ERP? Gensoft Logistics ERP includes barcoding/RFID, CRM, fleet management, order management, shipping management, and transportation management. These features cover logistics data capture, customer records, shipment coordination, vehicle oversight, and transport operations within a single ERP framework. Getting Started and Support ### What training and onboarding options does Gensoft Logistics ERP offer? Gensoft Logistics ERP offers in person and live online training options to help teams get started. In person sessions provide direct, on-site instruction, while live online sessions support remote guided training and setup discussions. Getting Started and Support ### What customer support options does Gensoft Logistics ERP offer? Gensoft Logistics ERP provides 24/7 Live Rep support. No reviewer feedback is available to describe user experience with response times, helpfulness, or support issues, so the support channel can only be confirmed as continuously staffed live assistance. ## Features AI summary Based on 1,476 Logistics reviews Capterra reviewers point to these as the logistics features buyers care about most: - **Delivery Tracking** (**49%** of reviewers rated this feature as critical) - **Dispatch Management** (**50%**) - **Route Optimization** (**47%**) Gensoft Logistics ERP includes other capabilities that reviewers also rate highly, including **Order Management** (**51%**) and **Transportation Management** (**46%**). Together, these features help businesses coordinate shipments, keep orders organized from intake through fulfillment, and manage transportation activity more efficiently, giving teams better visibility into day-to-day logistics operations. Barcoding/RFID Identify and track items using barcode tags or RFID (radio-frequency identification) tags CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Fleet Management Management of commercial motor vehicles for work-related purposes Order Management Manage and track customer orders for goods, investments, or any other purchases Shipping Management Manage and track orders being shipped to customers Transportation Management Organize and track the physical movement of goods from one location to another Gensoft Logistics ERP 6 features ### All Features - Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Fleet Management: Management of commercial motor vehicles for work-related purposes - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Shipping Management: Manage and track orders being shipped to customers - Transportation Management: Organize and track the physical movement of goods from one location to another --- Get Advice We can help you find the software with the features you need. Features 5.0 (2) 5.0 Based on 2 reviews ## Pricing Value for money 5.0 (2) Free Trial Basic $20.00 Per User,Per Month Value for money 5.0 (2) 5.0 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (4) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (4) 5.0 Based on 4 reviews ## User reviews Overall rating 5.0 Based on 4 reviews Filter by rating 5(4) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent NT Nalinda T. Manager Logistics and Supply Chain ### "SOLUTION WE EXPECTED TO INCREASE THE CAPACITY OF OUR BUSINESS" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 5, 2016 Air Marine Logistics is a International logistics services providing company established in 2006 , over the last 10 years we grow both in the revenue & the number of staff. This is a big challenge for us & after 4-5 years of working we are looking for a comprehensive automated system to facilitate this process . Now we are working with Gensoft for a long period of time & we consider that we are fortunate have this system with us , it increase the working capacity of all our staff members . and also the most important factor is Gensoft is compatible & updated according to the new standards of the International Logistics Industry. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 30, 2017 Thank you for your review RM Roshan M. Freight Forwarding Import and Export ### "ERF Logistic software " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 21, 2016 we have been using gensoft ERP since last 3-4 years they are professionals proving us very good after sales service not only that they are keep developing the system & adding extras without charging any extra cost this is the most of other companies not doing so every time our system is up to date without any extra cost, they are very efficient Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ZS Zam S. CEO ### "A full featured software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 March 22, 2016 We have been using this software for over 5 years and is the best available in the market. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AV Arjuna V. Head of IT ### "Great ERP System" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 October 8, 2015 Its mostly imported to logistics field.great system. simply system. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. 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