# ContactPro Hosted Dialler Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about ContactPro Hosted Dialler Software - reviews, pricing plans, popular comparisons to other Predictive Dialer products and more.

Source: https://www.capterra.com/p/145583/ContactPro-Hosted-Dialler

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# 

 ContactPro Hosted Dialler Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

ContactPro Hosted Dialler

## What is ContactPro Hosted Dialler?

Maximise talk time and sales, with a hosted dialer for inbound and outbound campaigns. Select from 3 dialing modes to control pace of dialing. Additional integrated services include CRM integration, scripting, telephone survey data collector, call recording, PCI compliant payment IVR, intelligent call routing and callback scheduling and automation. We offer a secure resilient service backed by our knowledgeable customer support team. Our dialers are configured to meet compliance requirements.

## What is ContactPro Hosted Dialler used for?

[Predictive Dialer](https://www.capterra.com/predictive-dialer-software/)

Top alternative

Featured

Overall rating

Based on 2 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

£193

Per User, Per Month

Free trial  
available

Includes Free Version

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Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for ContactPro Hosted Dialler?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.hostcomm.co.uk&name=ContactPro Hosted Dialler)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### ContactPro Hosted Dialler

5.0 (2)

VS.

[4.8 (325)](https://www.capterra.com/p/29589/CallCenterNOW/reviews/)

Starting Price

£193

Per User, Per Month

Starting Price

$25

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (2)

Ease Of Use

4.8 (324)

Value For Money

5.0 (1)

Value For Money

4.7 (251)

Customer Service

5.0 (2)

Customer Service

4.8 (316)

## ContactPro Hosted Dialler alternatives

[4.6 (142)](https://www.capterra.com/p/136728/Readymode/reviews/)

Starting price

$199.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.8 (156)](https://www.capterra.com/p/149510/Call-Center-Software/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Convoso](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/)

[4.5 (395)](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/reviews/)

Starting price

$90.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/)

[HoduCC](https://www.capterra.com/p/156136/HODUCC/)

[4.6 (95)](https://www.capterra.com/p/156136/HODUCC/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/156136/HODUCC/)

## FAQs about ContactPro Hosted Dialler

Overview

### What company size and specific industries is ContactPro Hosted Dialler built for?

ContactPro Hosted Dialler is designed for contact centres of small to large sizes, including organizations in insurance, charities, PPI mis-sell compensation claims management, accident compensation claims, and debt collection.

Features and Usability

### What are the key features of ContactPro Hosted Dialler?

ContactPro Hosted Dialler offers CRM, lead management, and list management for handling contact records and call lists. It also includes auto-dialer and predictive dialer functions, call routing, callback scheduling, call transfer, IVR, call monitoring, call recording, campaign management, campaign-specific caller ID, FCC compliance, and reporting/analytics.

Getting Started and Support

### What training and onboarding options does ContactPro Hosted Dialler offer?

ContactPro Hosted Dialler offers live online training and documentation. Live online sessions provide guided instruction for setup and product use, while documentation offers written reference material that teams can consult during onboarding and later use for support and feature lookup.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Auto-Dialer

System that automatically dials calls

Callback Scheduling

Schedules callback times

Call Center Management

Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc.

Call Monitoring

Listen to live phone conversations for the purpose of training and assessing agent performance

Call Recording

Record the audio of phone conversations for quality assurance purposes

Call Routing

Sends voice calls to a specific queue based on predetermined criteria

ContactPro Hosted Dialler 17 features

System that automatically dials calls

Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc.

Listen to live phone conversations for the purpose of training and assessing agent performance

Record the audio of phone conversations for quality assurance purposes

Sends voice calls to a specific queue based on predetermined criteria

Schedule date and time for callbacks/follow-up calls or reminders

Transfers live calls to other agents

Schedules callback times

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Control the name and number that appears on outbound caller ID

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Federal Communications Commission (FCC) compliance

Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Manage contacts across multiple mailing lists

System calls multiple numbers at once and connects the agent to the first number that answers

View and track pertinent metrics to find patterns and gain insights from data

Get Advice

We can help you find the software with the features you need.

Features

5.0 (1)

5.0

Based on 1 reviews

## Pricing

Value for money

5.0 (1)

Free Trial

Basic

£193.00

Per User,Per Month

Value for money

5.0 (1)

5.0

Based on 1 reviews

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## Support, customer service and training options

Customer Service

5.0 (2)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (2)

5.0

Based on 2 reviews

## User reviews

Overall rating

5.0

Based on 2 reviews

Filter by rating

5(2)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AC

Arron C.

Sales Manager

Education Management

### "Affordable, lots of features and great IT support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 14, 2017

Improved my call connection rates Reporting and Admin made easier Boosted my revenue

Pros

Bespoke customisation IT support are always accessible Merged with our CRM Cheap call rates and licence fee

Cons

No concerns at the moment. Some development work can sometimes overrun but given prior notice. Keep up the good work, it's nice to actually speak to an IT team when I need too.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KM

Kim M.

Marketing Strategist

### "Easy to use dialler with fantastic wallboard showing campaign performance"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

March 31, 2016

We use the Contact Pro hosted dialler when we are undertaking market research for our clients. The dialler enables our team to work through more calls faster. Using the Wallboard feature also gives me a clear view of campaign performance, and the work rate for each employee making calls. We work in a service office and the telephone system has no reporting, so by using the dialler, I can see how many calls are made and how each call is dispositioned. It's great. It puts me in control of the rate of activity and enables us to complete research tasks faster. COmpleting research faster means more profitable campaigns. Plus, I can also give my clients access to the wallboard, so they can see how many calls are made and who is contacted. This delivers a greater degree of trust in the research results. Hostcomm customer service set this up for me quickly. Quite impressive service.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

April 1, 2016

Thank you for taking the time to send us your review.

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