--- title: "ContactPro Hosted Dialler Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ContactPro Hosted Dialler Software - reviews, pricing plans, popular comparisons to other Predictive Dialer products and more." source_url: "https://www.capterra.com/p/145583/ContactPro-Hosted-Dialler/" page_type: "product" language: "en" --- # ContactPro Hosted Dialler Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on July 31, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) ContactPro Hosted Dialler ## What is ContactPro Hosted Dialler? Maximise talk time and sales, with a hosted dialer for inbound and outbound campaigns. Select from 3 dialing modes to control pace of dialing. Additional integrated services include CRM integration, scripting, telephone survey data collector, call recording, PCI compliant payment IVR, intelligent call routing and callback scheduling and automation. We offer a secure resilient service backed by our knowledgeable customer support team. Our dialers are configured to meet compliance requirements. ## What is ContactPro Hosted Dialler used for? [Predictive Dialer](https://www.capterra.com/predictive-dialer-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £193 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ContactPro Hosted Dialler?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.hostcomm.co.uk&name=ContactPro Hosted Dialler) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ContactPro Hosted Dialler 5.0 (2) VS. [4.6 (144)](https://www.capterra.com/p/136728/Readymode/reviews/) Starting Price £193 Per User, Per Month Starting Price $239 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (2) Ease Of Use 4.6 (395) Value For Money 5.0 (1) Value For Money 4.5 (317) Customer Service 5.0 (2) Customer Service 4.5 (342) ## ContactPro Hosted Dialler alternatives Highest Rated [4.8 (330)](https://www.capterra.com/p/29589/CallCenterNOW/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.8 (156)](https://www.capterra.com/p/149510/Call-Center-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Convoso](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/) [4.5 (395)](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/reviews/) Starting price $90.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [HoduCC](https://www.capterra.com/p/156136/HODUCC/) [4.6 (96)](https://www.capterra.com/p/156136/HODUCC/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars ## FAQs about ContactPro Hosted Dialler Overview ### What company size and specific industries is ContactPro Hosted Dialler built for? ContactPro Hosted Dialler is designed for contact centres and organizations in insurance, charities, PPI mis-sell compensation claims management, accident compensation claims, and debt collection. It is best suited to businesses that handle outbound calling and high-volume customer contact in these sectors. Features and Usability ### What are the key features of ContactPro Hosted Dialler? ContactPro Hosted Dialler offers CRM, lead management, and list management for organizing contacts and campaigns. Core calling features include auto-dialer, predictive dialer, call routing, call transfer, callback scheduling, IVR, call monitoring, and call recording. It also includes campaign management, campaign-specific caller ID, reporting/analytics, and FCC compliance. Talk to an expert ### More questions? Ask our experts Getting Started and Support ### What training and onboarding options does ContactPro Hosted Dialler offer? ContactPro Hosted Dialler provides live online sessions and documentation for team training. Live online sessions support guided setup and direct instruction, while documentation gives written reference material for self-paced review and ongoing use. ## Features AI summary Based on 306 Predictive Dialer reviews Capterra reviewers point to these as the top features buyers look for in predictive dialer software: - **Call Center Management** (**49%** of reviewers rated this feature as critical) - **Call Recording** (**59%**) - **Reporting/Analytics** (**52%**) ContactPro Hosted Dialler supports all three of the features reviewers rank highest: **Call Center Management**, **Call Recording**, and **Reporting/Analytics**. Together, these capabilities help businesses oversee daily call operations, keep accurate records of customer interactions, and track performance through data, allowing teams to improve service quality, monitor agent activity, and make better operational decisions. Auto-Dialer System that automatically dials calls Callback Scheduling Schedules callback times Call Center Management Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Call Monitoring Listen to live phone conversations for the purpose of training and assessing agent performance Call Recording Record the audio of phone conversations for quality assurance purposes Call Routing Sends voice calls to a specific queue based on predetermined criteria ContactPro Hosted Dialler 17 features ### All Features - Auto-Dialer: System that automatically dials calls - Call Center Management: Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. - Call Monitoring: Listen to live phone conversations for the purpose of training and assessing agent performance - Call Recording: Record the audio of phone conversations for quality assurance purposes - Call Routing: Sends voice calls to a specific queue based on predetermined criteria - Call Scheduling: Schedule date and time for callbacks/follow-up calls or reminders - Call Transfer: Transfers live calls to other agents - Callback Scheduling: Schedules callback times - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Specific Caller ID: Control the name and number that appears on outbound caller ID - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - FCC Compliance: Federal Communications Commission (FCC) compliance - IVR: Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - List Management: Manage contacts across multiple mailing lists - Predictive Dialer: System calls multiple numbers at once and connects the agent to the first number that answers - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data --- Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Free Trial Basic £193.00 Per User,Per Month Value for money 5.0 (1) 5.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 5.0 Based on 2 reviews Filter by rating 5(2) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AC Arron C. Sales Manager Education Management ### "Affordable, lots of features and great IT support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 14, 2017 Improved my call connection rates Reporting and Admin made easier Boosted my revenue Pros Bespoke customisation IT support are always accessible Merged with our CRM Cheap call rates and licence fee Cons No concerns at the moment. Some development work can sometimes overrun but given prior notice. Keep up the good work, it's nice to actually speak to an IT team when I need too. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KM Kim M. Marketing Strategist ### "Easy to use dialler with fantastic wallboard showing campaign performance" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 March 31, 2016 We use the Contact Pro hosted dialler when we are undertaking market research for our clients. The dialler enables our team to work through more calls faster. Using the Wallboard feature also gives me a clear view of campaign performance, and the work rate for each employee making calls. We work in a service office and the telephone system has no reporting, so by using the dialler, I can see how many calls are made and how each call is dispositioned. It's great. It puts me in control of the rate of activity and enables us to complete research tasks faster. COmpleting research faster means more profitable campaigns. Plus, I can also give my clients access to the wallboard, so they can see how many calls are made and who is contacted. This delivers a greater degree of trust in the research results. Hostcomm customer service set this up for me quickly. Quite impressive service. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 1, 2016 Thank you for taking the time to send us your review. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.