Topsec Cloud Solutions

Topsec Email Security

4.5 / 5 23 reviews

Who Uses This Software?

Blockmail is fully scalable and is suited for SME's, Large Enterprises and Government Agencies.


Average Ratings

23 Reviews
  • 4.5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    24/7 (Live Rep)

Vendor Details

  • Topsec Cloud Solutions
  • www.topsectechnology.com
  • Founded 2002
  • Ireland

About Topsec Email Security

Topsec Email Security eliminates spam, viruses, malware and quarantines undesirable and/or illicit content according to customer requirements. Topsec Email Security operates at internet level and effectively ensures in real-time that all incoming emails are scanned for spam and other threats prior to being released to your network. Topsec Email Security quarantines email according to your company email policy.


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Topsec Email Security Features

  • Data Recovery
  • Email Archiving
  • Email Monitoring
  • Queue Manager
  • Response Management
  • Routing
  • Shared Inboxes
  • Signature Management
  • Spam Blocker
  • Whitelisting / Blacklisting

Topsec Email Security Reviews Recently Reviewed!

NO1 Email solution

Jan 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use and reliable.

Cons: -

Overall: Wide range of products, excellent customer care with fast response time. Email filtering is easy to use, great reporting functions. The full cloud package of antivirus and antimalware protection is lightweight in our environment and totally maintenance free. Topsec offers great variety of products. You cant go wrong with them.

Recommendations to other buyers: -

Highly recommended

Apr 06, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: A reliable product that's easy to use, working away without any issues allowing the team more time to focus on other tasks. Blocks spam, and with the addition of custom rules for attachments, helps protect our network from malicious email. Brilliant support means we are never waiting for answers or modifications.

Excellent for blocking unsolicited mail and email's with virus

Apr 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Very useful product.

Vendor Response

by Topsec Cloud Solutions on April 04, 2016

Cheers Melinda. I know having spoken to Fergal you guys are also using our anti phishing and anti ransomware plugin which has further enhanced your security . Thanks for the continued support.

Spams still gets through

Mar 31, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We see in the stats each month that blockmail stops thousands of mails from getting in. However we still see plenty of spam getting in. Given the volume this probably isn't a surprise but it's the only issue I have. In general though it's an excellent system and experience of wo4rking with topsec has been largely positive.

Vendor Response

by Topsec Cloud Solutions on March 31, 2016

Thanks Stephen, all feedback is hugely appreciated and beneficial to the continued development of our products. I have passed this on to our technical team who are looking into this as we speak. We will be in contact shortly to help in addressing this issue and to see if there is a common trait with the levels you are experiencing . With your assistance we may need to tweak your rules & policies and advise on some best practices going forward.

It just works away protecting you from the nasty stuff

Mar 30, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have a small IT team and we couldn't manage the email ourselves, if the hugh volume of spam and Malware was not removed by Blockmail. Combined with our anti-virus software we are as protected as can be.

TopSec Technology are a valued partner in protecting our network and are very responsive to our needs and requests.

Vendor Response

by Topsec Cloud Solutions on March 31, 2016

Thank you Anthony , lots of our clients feel the benefits of Blockmail when resources are tight. BM gives you back time to concentrate on the "real things" in your department. We are working on some things now that will further assist in the near future, we'll be in touch shortly.

good product - meets our needs

Mar 30, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: Easy to use and access, meets our security needs.

Vendor Response

by Topsec Cloud Solutions on March 31, 2016

Thanks Enda, As a county council we know how important a consistent reliable product is. I think the new infrastructure and customer portal interface has further improved the experience for all our clients. We know how important ease of use is when it comes to saving time and resources in a busy environment

Fantastic Product & Support. Would be happy to recommend to anyone.

Mar 30, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: From the day we switched to the Blockmail system we have not had a single issue with spam etc. The support is always there to help.

Vendor Response

by Topsec Cloud Solutions on March 31, 2016

Our continued years of support with yourselves does say a lot. The relationship on both sides has been brilliant , something we value greatly, thanks again Robbie

Excellent Product with superior support

Mar 30, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: we have been using this product for a number of years and find the product excellent. the latest add on for blended threats (ransomware protection) is brilliant. Support is quick and painless but the team being involved in the evolution of the product they know it inside out.

Vendor Response

by Topsec Cloud Solutions on March 31, 2016

I know our ability to wrap Blockmail around Office 365 for further added security has been greatly beneficial to Compupac & your clients. Thanks again and we'll see you very shortly

Very helpful support reps

Mar 30, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Very helpful support reps
Catches almost all of the crappy emails going in and the warnings when there are issues delivering to servers are extremely useful.

Vendor Response

by Topsec Cloud Solutions on March 31, 2016

Thanks Darren, lots of our partners value the proactive support , so we can you can be aware of things developing with your clients mail/ servers before it gets out of hand. We've dealt with you guys for over 10 years and you have been a strong supporter through all the development of Blockmail. We must be doing something right ! We hugely appreciate your continued support and very much value you guys and would highly recommend Laztech .

Trustable, does the job with no interaction.

Mar 29, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: A+, highly recommended. Great customer service.

Vendor Response

by Topsec Cloud Solutions on March 29, 2016

Thank Mark , good to see the service is working as you'd like. If there is anything else we can do for you please contact our office.

Overall very positive -

Mar 24, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: easy to use product with good customer service. no major complaints - some tweaking was required in response to how we used the system -

Vendor Response

by Topsec Cloud Solutions on March 29, 2016

Cheers Philip, Happy to hear the service meets your needs . if we can be of any further assistance just drop any of the team an email.

Excellent mail filtering service

Mar 24, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Blockmail has completely prevented malicious e-mail from reaching our customers mail systems whilst keeping false-positives to an absolute minimum. Being able to access all of our customer information in a single portal makes our lives much easier. In addition their tech support team is very quick to respond to any requests that we make. In our 3 years of using this service there hasn't been a single outage either. We highly recommend this product!

Vendor Response

by Topsec Cloud Solutions on March 29, 2016

Thank You Richard, All appears good at your end with the service. We will endeavour to insure this high quality of service continues.

Good Product

Mar 24, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: Stops nearly all of the bad stuff

Vendor Response

by Topsec Cloud Solutions on March 29, 2016

Thanks Paul, appreciate the review. We are constantly working to keep up to speed with all these developing malicious bodies , we try to insure we get all the bad stuff.

reduced the spam and malware we received

Mar 22, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: Very goo at eliminating spam but would give us details of what was identified and allowed users to release it.

Vendor Response

by Topsec Cloud Solutions on March 29, 2016

Thank You Gary. If there is anything else we can do for you please give any one of us in the office a shout

Excellent

Mar 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Top class support team who are a pleasure to deal with . I personally have reasons to be glad that I use this product on a regular basis. You can't say that about a lot of software/services these days but you can about Topsec/Blockmail.

Vendor Response

by Topsec Cloud Solutions on March 29, 2016

Excellent Review, thank you very much. We find you a pleasure to deal with also and very much appreciate your years of continued custom. As always if you needs us you just drop us a line..

Seamless performance

Mar 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Does exactly what we want

Vendor Response

by Topsec Cloud Solutions on March 29, 2016

Thanks for this. If there is anything else further you need pop me through a mail.

Satisfied with product

Mar 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: In general we trust the product. It does what we need it to and it is very easy to use. Support from TopSec Technology is top class.

Vendor Response

by Topsec Cloud Solutions on March 29, 2016

Appreciate it Kevin. All the team irrespective of department will always endeavour to assist where possible. Good to know we are getting some what right

Super reliable, fulfills the requirements of the business and excellent service !

Mar 19, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have used this service for around 3+ years, we felt it was one of the best investments we had made in recent projects, it is very reliable software, very stable and fulfills all the requirements. It keeps our email relevant and safe. Email has become a very critical part of our business in recent times. This service saves us time in dealing with spam email and gives us the sense of security surrounding our email environment. As an ICT Manager this gives me great comfort that my email is in very safe hands. I must mention the support service they provide is excellent. The cost of such software is very reasonable considering what you get for your investment.

Vendor Response

by Topsec Cloud Solutions on March 29, 2016

Thanks Tony, it's clear you really see all the benefits from the service from a time saving and financial perspective. As you know we are constantly working on improving all aspects to insure we stay ahead of the bad guys but it's nice to know we are getting it somewhat right

Used to track emails and block spam virsus etc

Mar 16, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Help desk excellent and helpful at all times. Trustwave gives added security which we were looking for

Vendor Response

by Topsec Cloud Solutions on March 30, 2016

Than You Seamus, Delighted the service is performing as required. If there is anything else you require you know where we are.

No issues

Mar 15, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have been using Blockmail for a number of years now. We have been approached by competition on a number of occasions to 'review their product'.

To date we have not found a good reason to review an alternate as Blockmail does what we need on a daily basis.

Vendor Response

by Topsec Cloud Solutions on March 30, 2016

Appreciate the review Michael and good to hear we are getting it right currently. We are striving for further improvements each day as these cyber attacks are more prominent than ever. Keep an eye on our websites for tip sheets for preventing these attacks.

Blockmail gave me back valuable resources

Jan 28, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have been using Blockmail for a number of years and it has saved my department both time and money. It removes the burden on the IT support team of having to delete spam and answering needless queries from staff, and allows us more time to focus on our core business.

Vendor Response

by Topsec Cloud Solutions on March 30, 2016

Paul, many thanks for the recent review. Happy to hear all appears to be working well with Blockmail but should you have any queries or questions please simply drop us a line.

End user

Jan 19, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: Intuitive interface
granular rules

Vendor Response

by Topsec Cloud Solutions on March 30, 2016

Thank You Colm,

Migration was quick and simple and new software is easy to use.

Jan 19, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pros:
Much more functionality and more modern
Improved interface
Cons:
Nil - it's a big improvement on the old software.

Vendor Response

by Topsec Cloud Solutions on March 30, 2016

Thanks Kevin. The new infrastructure , interface and software has been a huge success and our future plans will offer more again. .