Who Uses This Software?

Includes everyone who wants to create powerful surveys, e.g. Market Research institutions, non-profit & for-profit organisations, students & universities, governments & other political bodies.


Average Ratings

20 Reviews

  • 4.5 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $29.00/month
  • Free Version
    Yes
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • LimeSurvey
  • www.limesurvey.org/en/
  • Founded 2006
  • Germany

About LimeSurvey

Multi-lingual open source survey tool that offers unlimited number of surveys.


LimeSurvey Features

  • Custom Survey URLs
  • Data Analysis Tools
  • Email Marketing
  • Mobile Survey
  • Offline Response Collection
  • Question Branching
  • Question Library
  • Site Intercept Survey
  • Skip Logic
  • Supports Audio / Images / Video

LimeSurvey Reviews Recently Reviewed!


Experience with LimeSurvey

Oct 15, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Depending on the scale and complexity of your surveys, LimeSurvey can be either fairly straightforward and easy to learn or would require more time to get an in-depth understanding of all its features, which require advanced programming skills related to web development (CSS, JavaScript, JSON).

The platform is open-source and is regularly updated. Can be either used hosted by its developers or installed on your local server, which allows for more customization. It has several licenses to choose from if you prefer to use it hosted.

It is based on Bootstrap 3 and has a sophisticated theme editor, which needs to be used for adjusting themes according to your wishes.

It has a nice Stats feature that provides a quick analysis of collected data in real-time. Although, it is mostly helpful when you use default question types without extensive modifications with JavaScript.

It is available in various languages, which is useful for international surveys.

Cons: Even though the platform is well maintained, there are still minor bugs/issues that come up once in a while, when you start using it on a regular basis. And because it's an open-source product, it is not as extensively supported as a fully commercial product would be in this regard. Thus, it often takes some time for bugs to be fixed.

Also, it has its limitations when it comes to some complex question types, as it has its own set of default questions and other platforms might have a larger variety of questions to use, which might save time when creating a survey.

Overall: My team uses LimeSurvey for collecting data on a national and international levels, and it has suited most of our needs so far. My overall experience has been largely positive and the support team has been fairly responsive, providing me with advice on a number of occasions. However, you have to have a professional license for that.

Best free Open Source Survey Software available

Feb 12, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: features

ability to create custom designs

availability of professional support (Limesurvey Partners program)

number of available question types

powerful plugins

extensive manual

ability to run surveys offline using "OfflineSurveys" Android app

Cons: For new users the interface may require 1-2 hours to get familiar with.

Overall: I am working with Limesurvey since 2007. Its user interface has improved a lot recently and the software supports lots of features not even paid software can offer. The "Expression Manager" is a very powerful tool to create a scoring system and calculate scores as survey runtime based on the users feedback. This can be used for assessments or psychological tests which includes dynamically showing certain text blocks at the end of the survey.

Recommendations to other buyers: It's free, just test it!

Perfect companion for call centers

Oct 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: - Free

- Extremely easy to set up form, questions, and sections by choosing from the provided options

- Anyone with MS Office experience can make a professional looking survey

- Easy and advanced control of surveys completed, questions answered, skipped or not understood

- Response data visualization

- Hosting options

Cons: We had some minor issues with WYSIWYG HTML editor, but these were resolved.

Overall: I used to work as an IT guy at a call center, and we noticed that a lot of clients were interested in our surveys but were reluctant to talk to our operators. We offered the option to have the survery sent to them by email and noticed that the answers were even more elaborate than over the phone, with some people even sending screenshots and documents as feedback, where applicable.

Overall, it improved the survey detail we were able to provide to customers, and even got us some contracts in the business fields we were previously discarde because of our call-only approach.

Also, training people to use it was easy because it is very comprehensive and easy to build up and add complex sections.

I love LimeSurvey and the community. Can't stand taking high stakes surveys on SurveyMonkey/Google.

Apr 16, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Open source and the community. I love that templates and themes are fairly easy to get off the ground. 2.5 was a huge jump in terms of features and usability.

Cons: I wish the serve update wasn't paid, but I get it that you need to make money. I wish there was google authentication (LinkedIn, Twitter, etc) built in as well for admins. Mobile first design is key for the whole platform.

Overall: Faster survey time to live and more question types.

Capterra loader

Our basis for customer projects

Aug 08, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Firstly we began using LimeSurvey because it has a free version.

Later we found out that it has an amazing development team, both paid people in Hamburg, as well as some fantastic volunteers that spend a lot of time helping others.

Because LimeSurvey is Open Source and written in PHP, it turns out to be extendable and adaptable to our needs. Now, in 2018, after 9 years of living with it, we have it as one of our basic tools for research.

Cons: Earlier version were sometimes hard to learn, this has become a lot better, but the administrative user interface does still need some love & attention.

Overall: We use LimeSurvey both for in company surveys as well as for public surveys. We write our own reporting scripts (in PHP and/or R) for individual and aggregated reports.

I've used Lime Survey extensively for course evaluations and research surveys

Mar 15, 2018
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I was new to survey software so LimeSurvey was a good adventure and experience. I downloaded and printed the manual and worked my way through it. Great flexibility of options for questions and formats, easy to launch and manage and easy to generate useful reports or data in spreadsheet format. Many of my graduate students subsequently used LimeSurvey for their research and it was easy to direct them and have them manage their own surveys.

Cons: Some question formats were counter-intuitive and took time to conquer. Using tokens for surveys was challenging to learn. All was solved eventually.

Capterra loader

Great Survey Software - Full of Features

Oct 02, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
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Pros: Can create as simple of complex a survey as I need. I like the reusable pieces, the range of question types and options for controlling them. The user interface is clear, and much improved over th eyears.

Cons: Analysis and reporting could do with some improvement, but I'll admit I'm not using the latest version yet. It's not simpel to use, but them nothing that allows for complexity is.

Overall: I've used LimeSurvey for about 8 years and haven't been disappointed. The product is stable and powerful, and did I mention it's free (if you host your own).

Professionally, flexible, stable, excellent platform.

Jul 11, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: The token feature is amazing and very good. I used it for an respondent driven sampling survey and it worked very well. The limeservice allows you to create surveys without ever having to read the manual.

Cons: No cons. Everything good.

Overall: I've used this survey professionally, in small pilot study, and going to use it again for a larger nationwide survey. It is an excellent platform, and beats SurveyMonkey and all other platforms in terms of features and ease of use.

I hope more people use it so that it will stay around.

Recommendations to other buyers: Don't bother with other survey software.

One of the best survey tools out there!

Oct 02, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: It has a logical, almost revolutionary, approach to survey branching and skip-logic. They hide question, based on equations, rather than using other means! Its quite bulletproof way of doing things, less likely for filters to fail.

Cons: It may be a bit hard to understand how it all works at first!

Overall: They are a nice young German company offering a great product that keeps getting better and better!

The Best Survey Software

Oct 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Is Open Source and have advanced utilities for multiple scenarios. And the information is mine.

Cons: A lot of Updates in a month. This gives the impression that the software is not "stable".

Overall: LimeSurvey we use in Marketing Surveys, Call Centers, and BPO Forms.

Capterra loader

Survey to you By Daniel Rada

Aug 10, 2018
2/5
Overall

5 / 5
Ease of Use

2 / 5
Features & Functionality

2 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: Free and Open source is the most emphasized of this application, colorful and functional. In the business environment have a feedback with your employees, suggestions, concerns is of utmost importance to improve the work environment !.

Cons:

I had many problems when implementing this software in my work !. It was a clean and simple installation in UNIX environment, without problems in databases or libraries. But when creating surveys the creation of groups and users is a bit complicated! Once the accounts were created and published, many problems occurred when both the send and the commit occurred. The application was blank for several minutes before throwing some kind of error !.

Overall: I did not have a good experience with this software, it may be a problem with the current version or in the coding of it. however, it is a good proposal to implement surveys via the web in your company locally.

Capterra loader

We use LimeSurvey to conduct internal program surveys.

Jun 08, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like that is free and easy to use. It has a format that is similar to common online review sites that people are familiar with. It gives a robust set of polls and fillin options.

Cons: The administrative panel and review results could be better designed and easier to read. A clearer one-page summary of the results would be helpful.

the right survey software for small companies

Oct 16, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: its easy to install in our server unlike the voxco command center that we use for the same purpose

Cons: it does not work with the same efficiency as voxco for complexe studies with multiple filtres and quotas .

Overall: we use lime survey when we have small studies with the ease of use project managers work independently with it

Awesome tool for data collection

Aug 08, 2018
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Functions of stats is most promising and especially the downloading of file in xls format is awesome.

Cons: Too much functions , sometimes I get confused. Especially conditional functions

Overall: Its a wonderful tool to collect data with so many languages. Awesome

LimeSurvey is an easy and quick tool to use

Apr 10, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: I enjoyed how quickly and easily you can be an administrator for the software and for the surveys. I really enjoy the intuitiveness of it, and when parts of it are not as intuitive, the online manual is incredibly well detailed and well explained.

Some key things that I really love about the software:

-The logic

-How easy it is to get the results

-Copying previous survey to not duplicate the work

Cons: On the other hand, I did not like that it is limited in the ways to edit once the survey is live. It deletes all previous data (but does give you the option to export and save them before) which would make embedding the data a tad harder.

Overall: It was quick to learn, and met our needs.

LimeSurvey Nice Option for Ocassional Projects

Nov 02, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Lime Survey provides a variety of options and features for customer, employee or product surveys. Surveys can be open or closed and there are plenty of question types to choose from.

Cons: The biggest downside is that you need to be able to install and set the program up on your own server if you want to get the most value from the package.

Overall: We continue to use LimeSurvery for customer projects as they come up. It allows us to set up multiple projects for different customers from the single installation.

Difficult but useful

Sep 05, 2018
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: Great way to track info through surveys and online forms. Lots and lots of bells and whistles for the more intricate of surveys and online forms.

Cons: It's almost too bulky. Simple, multi-question surveys can be difficult to figure out at times.

Excellent !

Oct 27, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: I've used it for 100+ surveys..

very user-friendly & powerful tool.. it also allows using of jquery to handle your custom requirements..

- only disadvantage to me is that it's not made for CATI surveys.

Best Open Source Survey Software on the Market

Sep 24, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Limesurvey offers a huge range of features, supports > languages and more than 25 question types.

The design can be adjusted by using a custom template and it also offers complex branching options.

Capterra loader

Easy to deploy, rich of features but complex

Nov 08, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Pros: Deploying the software is easy with a few steps. It offers a clean interface a a lot of features.

Cons: Deploying simple surveys are taking a longer time to configure. Without external support it tooks long to get a well designed and clean survey