# LimeSurvey Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is LimeSurvey the right Survey solution for you? Explore 50 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/145614/LimeSurvey/reviews --- LimeSurvey 4.4 (50) [View alternatives](https://www.capterra.com/p/145614/LimeSurvey/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of LimeSurvey Ease of use 4.0 Customer Service 4.1 ## Pros and Cons in Reviews MT Minh T PhD CandidateResearch, 51 - 200 employeesUsed the software for: Less than 6 months. “The completed survey is awesome.“ March 11, 2025 IB Ian B CEOInformation Technology and Services, 2 - 10 employeesUsed the software for: More than 2 years. “Lock you into a subscription with no advance warning of payment and will not refund.“ September 1, 2024 IA Iurie A ExpertBanking, 501 - 1,000 employeesUsed the software for: I used a free trial. “Easy to use, intuitive and with many options for all needs“ October 15, 2024 Steffan Thomas K Marketing AnalystMarketing and Advertising, 2 - 10 employeesUsed the software for: 6-12 months. “A little on the pricey end especially with so many free options out there so that is the biggest negative.“ March 25, 2021 LF Lucila F Associate ProfessorHigher Education, 5,001 - 10,000 employeesUsed the software for: More than 2 years. “It was important for me to solve my problem fast and they were very efficient and kind!“ April 27, 2024 LF Lucila F Associate ProfessorHigher Education, 5,001 - 10,000 employeesUsed the software for: More than 2 years. “I like how it works and its environment.“ April 27, 2024 ## Showing most helpful reviews Showing 1-25 of 50 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Arturo L. GIS Business Consultant Information Technology and Services Used the software for: 1-2 years ### "Good Survey and Test Grading Tool" September 28, 2020 5.0 I have been using LimeSurvey for a couple of years in my organization for customer experience surveys and in training courses to grade attendees knowledge and to evaluate trainers. Pros LimeSurvey is an easy to use tool for making surveys and grading simple tests. I love the fact that it has an integrated interactive tutorial for getting started. It has all question types/templates that you will commonly use when creating a survey. Its UI is really intuitive and comes with preview images in all question types. What I like the most about LimeSurvey is that you can configure lots of settings for a survey, like the restricted access control, timing, type of questions, survey logic creation, expiration date, url redirection after completion, etc. Cons What I do not like about LimeSurvey is its theme/template editor. It could be easier to modify by any non developer. Review Source VR Verified Reviewer Technical Consultant International Affairs Used the software for: 1-2 years ### "Experience with LimeSurvey " October 15, 2018 4.0 My team uses LimeSurvey for collecting data on a national and international levels, and it has suited most of our needs so far. My overall experience has been largely positive and the support team has been fairly responsive, providing me with advice on a number of occasions. However, you have to have a professional license for that. Pros Depending on the scale and complexity of your surveys, LimeSurvey can be either fairly straightforward and easy to learn or would require more time to get an in-depth understanding of all its features, which require advanced programming skills related to web development (CSS, JavaScript, JSON). The platform is open-source and is regularly updated. Can be either used hosted by its developers or installed on your local server, which allows for more customization. It has several licenses to choose from if you prefer to use it hosted. It is based on Bootstrap 3 and has a sophisticated theme editor, which needs to be used for adjusting themes according to your wishes. It has a nice Stats feature that provides a quick analysis of collected data in real-time. Although, it is mostly helpful when you use default question types without extensive modifications with JavaScript. It is available in various languages, which is useful for international surveys. Cons Even though the platform is well maintained, there are still minor bugs/issues that come up once in a while, when you start using it on a regular basis. And because it's an open-source product, it is not as extensively supported as a fully commercial product would be in this regard. Thus, it often takes some time for bugs to be fixed. Also, it has its limitations when it comes to some complex question types, as it has its own set of default questions and other platforms might have a larger variety of questions to use, which might save time when creating a survey. Review Source Daniel R. Consultor Jr Information Technology and Services Used the software for: Less than 6 months ### "Survey to you By Daniel Rada" August 10, 2018 2.0 I did not have a good experience with this software, it may be a problem with the current version or in the coding of it. however, it is a good proposal to implement surveys via the web in your company locally. Pros Free and Open source is the most emphasized of this application, colorful and functional. In the business environment have a feedback with your employees, suggestions, concerns is of utmost importance to improve the work environment !. Cons I had many problems when implementing this software in my work !. It was a clean and simple installation in UNIX environment, without problems in databases or libraries. But when creating surveys the creation of groups and users is a bit complicated! Once the accounts were created and published, many problems occurred when both the send and the commit occurred. The application was blank for several minutes before throwing some kind of error !. Review Source VR Verified Reviewer Director de TI Information Services Used the software for: 2+ years ### "The Best Survey Software" October 2, 2018 5.0 LimeSurvey we use in Marketing Surveys, Call Centers, and BPO Forms. Pros Is Open Source and have advanced utilities for multiple scenarios. And the information is mine. Cons A lot of Updates in a month. This gives the impression that the software is not "stable". Review Source VR Verified Reviewer CEO Market Research Used the software for: Less than 6 months ### "A Look at Lime Survey" June 11, 2020 4.0 As I was testing out survey software, I enjoyed how favorable the free version is to someone trying to decide on a Survey solution, besides the minor limitations in the free version. Pros The free version lets you have a feel of the software which lets you decide if paying for the additional features is worth the cost. The no features restrictions and an unlimited number of surveys is awesome Cons The storage limit and advertising on end page as part of the free version. It would also be nice if the company could increase the number of administrators in the free version. Review Source VR Verified Reviewer VP of Analytics and Technology Market Research Used the software for: 2+ years ### "Falls a little short, but still improving" March 12, 2019 3.0 Pros Free to start, a lot of control, can set it up in our environment (as opposed to SaaS), programming is fairly easy. Cons Still somewhat buggy and not as full-featured as it needs to be to be useful for long-term or complex projects. Review Source Chris L. Sr. UNIX Systems Admin Computer Software Used the software for: 1-2 years ### "We use LimeSurvey to conduct internal program surveys. " June 9, 2018 4.0 Pros I like that is free and easy to use. It has a format that is similar to common online review sites that people are familiar with. It gives a robust set of polls and fillin options. Cons The administrative panel and review results could be better designed and easier to read. A clearer one-page summary of the results would be helpful. Review Source RA Rahul A. Assistant Professor Education Management Used the software for: 6-12 months ### "Review on LimeSurvey" April 14, 2020 4.0 Efficient in taking surveys and online assessments and I am satisfied in using this platform. Pros 1\. Best solution for taking online surveys. 2. The application is platform independent and well supported by Linux and Windows platforms. 3. Unlimited number of surveys with unlimited number of participants is possible in premium versions. 4. You can add images, text, even videos for taking surveys. 5. Upgrades are released frequently. Cons 1\. Need some patience to setup the survey. 2. Two versions are there for lime survey, Lime Survey Pro and Lime Survey CE , need to make payment for accessing the premium features. Review Source KG Kent G. Consultant Marketing and Advertising Used the software for: 1-2 years ### "LimeSurvey Nice Option for Ocassional Projects" November 2, 2018 4.0 We continue to use LimeSurvery for customer projects as they come up. It allows us to set up multiple projects for different customers from the single installation. Pros Lime Survey provides a variety of options and features for customer, employee or product surveys. Surveys can be open or closed and there are plenty of question types to choose from. Cons The biggest downside is that you need to be able to install and set the program up on your own server if you want to get the most value from the package. Review Source Markus K. Servicemanager Information Technology and Services Used the software for: Less than 6 months ### "Easy to deploy, rich of features but complex" November 8, 2018 4.0 Pros Deploying the software is easy with a few steps. It offers a clean interface a a lot of features. Cons Deploying simple surveys are taking a longer time to configure. Without external support it tooks long to get a well designed and clean survey Review Source SB Severine B. Statisticienne Government Administration Used the software for: Less than 6 months ### "Un très bon outil de questionnaire et sondage" November 27, 2023 4.0 Pros Outil très pratique pour construire des questionnaires en ligne. Restitution d'une base de données claire et fonctionnelle. Cons Outil pas forcément aisé à prendre en main, certaines boucles ne sont pas simples voire sont impossibles à réaliser. Review Source FM Fouad M. Coordonnateur de Formation Ouverte A Distance Higher Education Used the software for: 2+ years ### "Outil très puissant de création de sondages et d'enquêtes en ligne" November 26, 2023 5.0 Très Satisfait, LimeSurvey m'a beaucoup aidé sans les préinscriptions (universitaires) Pros \* Open-source (peu couteux) \* facile à utiliser \* grande flexibilité \* nombreuses fonctionnalités \* analyse des réponses \* génération de rapports \* export des résultats et données en plusieurs formats exploitables Cons \* personnalisation un peu complexe \* anomalies dans certaines langues (notamment celle qui s'écrivent de droite à gauche) Reason for choosing LimeSurvey Très pratique en Education et Secteur d'enseignement Review Source RO Ricardo O. Planning and Development Analyst Organizational - IT Government Administration Used the software for: 2+ years ### "Limesurvey use experience in Government " April 14, 2021 5.0 Limesurvey use experience in Government We use Limesurvey to create various forms for all types of events that we carry out in the IT Governance and Management area of the São Paulo City Hall. These forms range from registrations for in-person Forums to opinion polls, public polls and various surveys. It enables the creation of forms and the organization of the collected data in different ways, which facilitates its use even by people who do not work in the technical area. A broad and robust solution of great value in our work. Translated with www.DeepL.com/Translator (free version) Pros Intuitive and easy to use; Easy to organize the collected data Possibility to export the results in different formats; Cons We have not found any cons in more than 3 years of use. Review Source SAZ Serban A. Z. Market research and data analyst Market Research Used the software for: 2+ years ### "One of the best survey tools out there!" October 2, 2018 5.0 They are a nice young German company offering a great product that keeps getting better and better! Pros It has a logical, almost revolutionary, approach to survey branching and skip-logic. They hide question, based on equations, rather than using other means! Its quite bulletproof way of doing things, less likely for filters to fail. Cons It may be a bit hard to understand how it all works at first! Review Source OB Ottavia B. Oeraia Apparel & Fashion Used the software for: Less than 6 months ### "Buon software" February 17, 2023 4.0 Pros Di facile installazione, raramente ho avuto problemi di down! Cons A volte troppo ripetitivo ,non ci sono tantissime novità..lo vorrei un po' più aggiornato Review Source GK Gerli K. Health Inspector Education Management Used the software for: 6-12 months ### "Free tool to create surveys" January 17, 2019 4.0 Pros Fairly easy to set up surveys and has lot of different features available. Easy to get results and pull reports. Cons After a survey is live, you can't make any changes without turning it offline. Review Source MM Marcel M. Used the software for: ### "Best Open Source Survey Software on the Market" September 24, 2015 5.0 Limesurvey offers a huge range of features, supports > languages and more than 25 question types. The design can be adjusted by using a custom template and it also offers complex branching options. Review Source MT Minh T. PhD Candidate Research Used the software for: Less than 6 months ### "Professional tool for survey" March 11, 2025 5.0 Useful tool for survey. But it is not easy for those who have not got coding background. I spent time on forum to find solutions. Luckily experts at forum are very supportive. They helped me a lot. The completed survey is awesome. Pros Editable and professional survey platform Cons You need to spend time on finding a suitable coding. The program will be better if all possible coding are transferred to friendly-user choices. Just choose what you want by click and done. Review Source Response from LimeSurvey March 17, 2025 Thank you for the review which we appreciate a lot. LimeSurvey has a great community from all over the world because it is so flexible and can be used in so many ways. Because of the flexibility it can be overwhelming in the beginning, that's why we are currently revising the user-interface and will publish an easier-to-use survey editor interface soon. We are glad that your survey was such a success! IA Iurie A. Expert Banking Used the software for: I used a free trial ### "Iurie in tandem with LimeSurvey" October 15, 2024 5.0 Easy to use, intuitive and with many options for all needs Pros easy to use, attractive design, functionalities for all needs Cons During the entire period of use, I encountered no difficulties Review Source MS MARISA S. proprietario Apparel & Fashion Used the software for: Less than 6 months ### "satisfeita" October 18, 2024 5.0 participação frequente com muitos temas satisfatorios Pros a facilidade de acesso, os temos são faceis de opinar . Cons não há nada que desabone o uso do site lime survey Review Source IB Ian B. CEO Information Technology and Services Used the software for: 2+ years ### "Comprehensive but buggy and hard to use. Very poor customer service " September 1, 2024 2.0 Below average - the UI is very hard to manage and is buggy. Pros Comprehensive features for creating surveys Cons Old fashioned and hard to use UI with plenty of bug. Lock you into a subscription with no advance warning of payment and will not refund. Review Source HA Henri A. Analytics Market Manager Computer Software Used the software for: 2+ years ### "Un outil open source à fort potentiel, mais qui a besoin de grandir." December 8, 2023 3.0 Nous avons une bibliothèque de questionnaires pour sonder les utilisateurs de programmes métier et de services IT. Les enquêtes servent à maintenir un baromètre de qualité basé autour de l'adoption des outils ou services par les différents profils d'utilisateurs. Une analyse d'impact permet ensuite de définir les axes d'actions d'amélioration. Chaque nouvelle vague calcule les progrès accomplis. Pros Grande variété de types de questions pour créer des questionnaires rapidement. Cons Interface procédurale sans effet drag and drop. Review Source LF Lucila F. Associate Professor Higher Education Used the software for: 2+ years ### "Pleased with customer assistance" April 27, 2024 5.0 Very satisfied with the environment and customer assistance Pros I like how it works and its environment. I recently requested technical support and I am very surprised of how quickly and precisely they answered. It was important for me to solve my problem fast and they were very efficient and kind! Cons I would like to have more built-in question types and flexibility with the scale-type, for example (1-10 scales and 0-10 scales) Switched from [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) Limesurvey is more professional and has more option for customatization Review Source Response from LimeSurvey May 2, 2024 Hello and thank you for the nice review. You should be able to create any scale type using the normal array question type, where you can define any scale. If you have problems, please don't hesitate to contact our support at support@limesurvey.org Lainie S. Web Accessibility Coordinator Government Administration Used the software for: 2+ years ### "Excellent open-source tool!" March 15, 2020 5.0 We piloted Limesurvey with one state agency probably about 6+ years ago, and quickly realized that this would be an excellent tool across the enterprise. Pros Intuitive user interface, most of our end-users can review the quickstart guide and be up and running with few questions to our survey administrators Unlimited questions per survey - that tool is a limitation on another survey tool we use. Excellent responsive templates with built-in bootstrap framework Survey output is web accessible (WCAG/Section 508) minus a few things here and there. There has definitely been proactive work done in this area. Easily customizable templates Excellent survey and user permission control Cons The admin interface still needs a lot of work to make it accessible/WCAG compliant. This is an area they should continue to work on When they release a completely new version, they need to make sure that online help/resources are ready for when that new version comes out. Reason for choosing LimeSurvey Since it was open-source, we didn't have to worry about paying subscription prices, etc. which opened up our options in how many users we could have. Review Source Chris Q. CTO Telecommunications Used the software for: Less than 6 months ### "Limesurveys integration into Vicidial brought my business to another level!!" August 19, 2021 4.0 Lead generation is what we are currently using it for, although im sure it can be used for a lot more in the future Pros I loved the fact that I was able to integrate this right into my vicidial platform and generate leads through it, absolutely amazing!! Cons The fact that if a survey was not completed, the next call we ran through the survey with picked up where the incomplete one didn't finish at and we had to press the previous button all the way back to the beginning and redo the surveys. Alternatives considered [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) Reason for choosing LimeSurvey The price difference Review Source Response from LimeSurvey August 23, 2021 Hi, thank you for your kind review. The problem with the restart of a cancelled response can be easily resolved. Please contact support (at) limesurvey.org, refer to this review and we will be happy to help you out. Similar Products Featured