---
title: "LimeSurvey Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is LimeSurvey the right Survey solution for you? Explore 50 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/145614/LimeSurvey/reviews/"
page_type: "reviews"
language: "en"
---

LimeSurvey

4.4 (50)

[View alternatives](https://www.capterra.com/p/145614/LimeSurvey/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated August 26th, 2026

# Reviews of LimeSurvey

Ease of use

4.0

Customer Service

4.1

## Pros and Cons in Reviews

MT

Minh T

PhD CandidateResearch, 51 - 200 employeesUsed the software for: Less than 6 months.

“The completed survey is awesome.“

March 11, 2025

IB

Ian B

CEOInformation Technology and Services, 2 - 10 employeesUsed the software for: More than 2 years.

“Lock you into a subscription with no advance warning of payment and will not refund.“

September 1, 2024

IA

Iurie A

ExpertBanking, 501 - 1,000 employeesUsed the software for: I used a free trial.

“Easy to use, intuitive and with many options for all needs“

October 15, 2024

Steffan Thomas K

Marketing AnalystMarketing and Advertising, 2 - 10 employeesUsed the software for: 6-12 months.

“A little on the pricey end especially with so many free options out there so that is the biggest negative.“

March 25, 2021

LF

Lucila F

Associate ProfessorHigher Education, 5,001 - 10,000 employeesUsed the software for: More than 2 years.

“It was important for me to solve my problem fast and they were very efficient and kind!“

April 27, 2024

LF

Lucila F

Associate ProfessorHigher Education, 5,001 - 10,000 employeesUsed the software for: More than 2 years.

“I like how it works and its environment.“

April 27, 2024

## Showing most helpful reviews

Showing 1-25 of 50 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Chris L.  
Sr. UNIX Systems Admin  
Computer Software  
Used the software for: 1-2 years

### "We use LimeSurvey to conduct internal program surveys. "

June 9, 2018

4.0

Pros

I like that is free and easy to use. It has a format that is similar to common online review sites that people are familiar with. It gives a robust set of polls and fillin options.

Cons

The administrative panel and review results could be better designed and easier to read. A clearer one-page summary of the results would be helpful.

Review Source

VR

Verified Reviewer  
Technical Consultant  
International Affairs  
Used the software for: 1-2 years

### "Experience with LimeSurvey "

October 15, 2018

4.0

My team uses LimeSurvey for collecting data on a national and international levels, and it has suited most of our needs so far. My overall experience has been largely positive and the support team has been fairly responsive, providing me with advice on a number of occasions. However, you have to have a professional license for that.

Pros

Depending on the scale and complexity of your surveys, LimeSurvey can be either fairly straightforward and easy to learn or would require more time to get an in-depth understanding of all its features, which require advanced programming skills related to web development (CSS, JavaScript, JSON). The platform is open-source and is regularly updated. Can be either used hosted by its developers or installed on your local server, which allows for more customization. It has several licenses to choose from if you prefer to use it hosted. It is based on Bootstrap 3 and has a sophisticated theme editor, which needs to be used for adjusting themes according to your wishes. It has a nice Stats feature that provides a quick analysis of collected data in real-time. Although, it is mostly helpful when you use default question types without extensive modifications with JavaScript. It is available in various languages, which is useful for international surveys.

Cons

Even though the platform is well maintained, there are still minor bugs/issues that come up once in a while, when you start using it on a regular basis. And because it's an open-source product, it is not as extensively supported as a fully commercial product would be in this regard. Thus, it often takes some time for bugs to be fixed. Also, it has its limitations when it comes to some complex question types, as it has its own set of default questions and other platforms might have a larger variety of questions to use, which might save time when creating a survey.

Review Source

VR

Verified Reviewer  
VP of Analytics and Technology  
Market Research  
Used the software for: 2+ years

### "Falls a little short, but still improving"

March 12, 2019

3.0

Pros

Free to start, a lot of control, can set it up in our environment (as opposed to SaaS), programming is fairly easy.

Cons

Still somewhat buggy and not as full-featured as it needs to be to be useful for long-term or complex projects.

Review Source

VR

Verified Reviewer  
Director de TI  
Information Services  
Used the software for: 2+ years

### "The Best Survey Software"

October 2, 2018

5.0

LimeSurvey we use in Marketing Surveys, Call Centers, and BPO Forms.

Pros

Is Open Source and have advanced utilities for multiple scenarios. And the information is mine.

Cons

A lot of Updates in a month. This gives the impression that the software is not "stable".

Review Source

VR

Verified Reviewer  
CEO  
Market Research  
Used the software for: Less than 6 months

### "A Look at Lime Survey"

June 11, 2020

4.0

As I was testing out survey software, I enjoyed how favorable the free version is to someone trying to decide on a Survey solution, besides the minor limitations in the free version.

Pros

The free version lets you have a feel of the software which lets you decide if paying for the additional features is worth the cost. The no features restrictions and an unlimited number of surveys is awesome

Cons

The storage limit and advertising on end page as part of the free version. It would also be nice if the company could increase the number of administrators in the free version.

Review Source

VR

Verified Reviewer  
Responsable informatique  
Market Research  
Used the software for: 1-2 years

### "the right survey software for small companies"

October 16, 2018

4.0

we use lime survey when we have small studies with the ease of use project managers work independently with it

Pros

its easy to install in our server unlike the voxco command center that we use for the same purpose

Cons

it does not work with the same efficiency as voxco for complexe studies with multiple filtres and quotas .

Review Source

VR

Verified Reviewer  
Digital Marketer  
Market Research  
Used the software for: 1-2 years

### "Awesome tool for data collection"

August 8, 2018

5.0

Its a wonderful tool to collect data with so many languages. Awesome

Pros

Functions of stats is most promising and especially the downloading of file in xls format is awesome.

Cons

Too much functions , sometimes I get confused. Especially conditional functions

Review Source

RA

Rahul A.  
Assistant Professor  
Education Management  
Used the software for: 6-12 months

### "Review on LimeSurvey"

April 14, 2020

4.0

Efficient in taking surveys and online assessments and I am satisfied in using this platform.

Pros

1\. Best solution for taking online surveys. 2. The application is platform independent and well supported by Linux and Windows platforms. 3. Unlimited number of surveys with unlimited number of participants is possible in premium versions. 4. You can add images, text, even videos for taking surveys. 5. Upgrades are released frequently.

Cons

1\. Need some patience to setup the survey. 2. Two versions are there for lime survey, Lime Survey Pro and Lime Survey CE , need to make payment for accessing the premium features.

Review Source

KG

Kent G.  
Consultant  
Marketing and Advertising  
Used the software for: 1-2 years

### "LimeSurvey Nice Option for Ocassional Projects"

November 2, 2018

4.0

We continue to use LimeSurvery for customer projects as they come up. It allows us to set up multiple projects for different customers from the single installation.

Pros

Lime Survey provides a variety of options and features for customer, employee or product surveys. Surveys can be open or closed and there are plenty of question types to choose from.

Cons

The biggest downside is that you need to be able to install and set the program up on your own server if you want to get the most value from the package.

Review Source

Markus K.  
Servicemanager  
Information Technology and Services  
Used the software for: Less than 6 months

### "Easy to deploy, rich of features but complex"

November 8, 2018

4.0

Pros

Deploying the software is easy with a few steps. It offers a clean interface a a lot of features.

Cons

Deploying simple surveys are taking a longer time to configure. Without external support it tooks long to get a well designed and clean survey

Review Source

FM

Fouad M.  
Coordonnateur de Formation Ouverte A Distance  
Higher Education  
Used the software for: 2+ years

### "Outil très puissant de création de sondages et d'enquêtes en ligne"

November 26, 2023

5.0

Très Satisfait, LimeSurvey m'a beaucoup aidé sans les préinscriptions (universitaires)

Pros

\* Open-source (peu couteux) \* facile à utiliser \* grande flexibilité \* nombreuses fonctionnalités \* analyse des réponses \* génération de rapports \* export des résultats et données en plusieurs formats exploitables

Cons

\* personnalisation un peu complexe \* anomalies dans certaines langues (notamment celle qui s'écrivent de droite à gauche)

Reason for choosing LimeSurvey

Très pratique en Education et Secteur d'enseignement

Review Source

EG

Ertan G.  
Chef de projet SI Metiers  
Government Administration  
Used the software for: 2+ years

### "Outil fonctionnel"

November 20, 2023

4.0

Pros

Outil de sondage en alternative aux outils proposés par Google où encore par Microsoft. Possibilité de fonctionner en mode on-premise.

Cons

Interface un peu obsolète et nécessitant une rafraîchissement.

Review Source

PV

Pot V.  
Information Advisor  
Hospital & Health Care  
Used the software for: 2+ years

### "Professionally, flexible, stable, excellent platform."

July 12, 2016

5.0

I've used this survey professionally, in small pilot study, and going to use it again for a larger nationwide survey. It is an excellent platform, and beats SurveyMonkey and all other platforms in terms of features and ease of use. I hope more people use it so that it will stay around.

Pros

The token feature is amazing and very good. I used it for an respondent driven sampling survey and it worked very well. The limeservice allows you to create surveys without ever having to read the manual.

Cons

No cons. Everything good.

Review Source

OB

Ottavia B.  
Oeraia  
Apparel & Fashion  
Used the software for: Less than 6 months

### "Buon software"

February 17, 2023

4.0

Pros

Di facile installazione, raramente ho avuto problemi di down!

Cons

A volte troppo ripetitivo ,non ci sono tantissime novità..lo vorrei un po' più aggiornato

Review Source

RQ

Roxanne Q.  
Project Officer  
Government Administration  
Used the software for: Less than 6 months

### "LimeSurvey is an easy and quick tool to use"

April 10, 2018

4.0

It was quick to learn, and met our needs.

Pros

I enjoyed how quickly and easily you can be an administrator for the software and for the surveys. I really enjoy the intuitiveness of it, and when parts of it are not as intuitive, the online manual is incredibly well detailed and well explained. Some key things that I really love about the software: -The logic -How easy it is to get the results -Copying previous survey to not duplicate the work

Cons

On the other hand, I did not like that it is limited in the ways to edit once the survey is live. It deletes all previous data (but does give you the option to export and save them before) which would make embedding the data a tad harder.

Review Source

GK

Gerli K.  
Health Inspector  
Education Management  
Used the software for: 6-12 months

### "Free tool to create surveys"

January 17, 2019

4.0

Pros

Fairly easy to set up surveys and has lot of different features available. Easy to get results and pull reports.

Cons

After a survey is live, you can't make any changes without turning it offline.

Review Source

MM

Marcel M.  
  
  
Used the software for:

### "Best Open Source Survey Software on the Market"

September 24, 2015

5.0

Limesurvey offers a huge range of features, supports > languages and more than 25 question types. The design can be adjusted by using a custom template and it also offers complex branching options.

Review Source

MT

Minh T.  
PhD Candidate  
Research  
Used the software for: Less than 6 months

### "Professional tool for survey"

March 11, 2025

5.0

Useful tool for survey. But it is not easy for those who have not got coding background. I spent time on forum to find solutions. Luckily experts at forum are very supportive. They helped me a lot. The completed survey is awesome.

Pros

Editable and professional survey platform

Cons

You need to spend time on finding a suitable coding. The program will be better if all possible coding are transferred to friendly-user choices. Just choose what you want by click and done.

Review Source

Response from LimeSurvey

March 17, 2025

Thank you for the review which we appreciate a lot. LimeSurvey has a great community from all over the world because it is so flexible and can be used in so many ways. Because of the flexibility it can be overwhelming in the beginning, that's why we are currently revising the user-interface and will publish an easier-to-use survey editor interface soon. We are glad that your survey was such a success!

MS

MARISA S.  
proprietario  
Apparel & Fashion  
Used the software for: Less than 6 months

### "satisfeita"

October 18, 2024

5.0

participação frequente com muitos temas satisfatorios

Pros

a facilidade de acesso, os temos são faceis de opinar .

Cons

não há nada que desabone o uso do site lime survey

Review Source

IA

Iurie A.  
Expert  
Banking  
Used the software for: I used a free trial

### "Iurie in tandem with LimeSurvey"

October 15, 2024

5.0

Easy to use, intuitive and with many options for all needs

Pros

easy to use, attractive design, functionalities for all needs

Cons

During the entire period of use, I encountered no difficulties

Review Source

HA

Henri A.  
Analytics Market Manager  
Computer Software  
Used the software for: 2+ years

### "Un outil open source à fort potentiel, mais qui a besoin de grandir."

December 8, 2023

3.0

Nous avons une bibliothèque de questionnaires pour sonder les utilisateurs de programmes métier et de services IT. Les enquêtes servent à maintenir un baromètre de qualité basé autour de l'adoption des outils ou services par les différents profils d'utilisateurs. Une analyse d'impact permet ensuite de définir les axes d'actions d'amélioration. Chaque nouvelle vague calcule les progrès accomplis.

Pros

Grande variété de types de questions pour créer des questionnaires rapidement.

Cons

Interface procédurale sans effet drag and drop.

Review Source

LF

Lucila F.  
Associate Professor  
Higher Education  
Used the software for: 2+ years

### "Pleased with customer assistance"

April 27, 2024

5.0

Very satisfied with the environment and customer assistance

Pros

I like how it works and its environment. I recently requested technical support and I am very surprised of how quickly and precisely they answered. It was important for me to solve my problem fast and they were very efficient and kind!

Cons

I would like to have more built-in question types and flexibility with the scale-type, for example (1-10 scales and 0-10 scales)

Switched from

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)

Limesurvey is more professional and has more option for customatization

Review Source

Response from LimeSurvey

May 2, 2024

Hello and thank you for the nice review. You should be able to create any scale type using the normal array question type, where you can define any scale. If you have problems, please don't hesitate to contact our support at support@limesurvey.org

Lainie S.  
Web Accessibility Coordinator  
Government Administration  
Used the software for: 2+ years

### "Excellent open-source tool!"

March 15, 2020

5.0

We piloted Limesurvey with one state agency probably about 6+ years ago, and quickly realized that this would be an excellent tool across the enterprise.

Pros

Intuitive user interface, most of our end-users can review the quickstart guide and be up and running with few questions to our survey administrators Unlimited questions per survey - that tool is a limitation on another survey tool we use. Excellent responsive templates with built-in bootstrap framework Survey output is web accessible (WCAG/Section 508) minus a few things here and there. There has definitely been proactive work done in this area. Easily customizable templates Excellent survey and user permission control

Cons

The admin interface still needs a lot of work to make it accessible/WCAG compliant. This is an area they should continue to work on When they release a completely new version, they need to make sure that online help/resources are ready for when that new version comes out.

Reason for choosing LimeSurvey

Since it was open-source, we didn't have to worry about paying subscription prices, etc. which opened up our options in how many users we could have.

Review Source

Chris Q.  
CTO  
Telecommunications  
Used the software for: Less than 6 months

### "Limesurveys integration into Vicidial brought my business to another level!!"

August 19, 2021

4.0

Lead generation is what we are currently using it for, although im sure it can be used for a lot more in the future

Pros

I loved the fact that I was able to integrate this right into my vicidial platform and generate leads through it, absolutely amazing!!

Cons

The fact that if a survey was not completed, the next call we ran through the survey with picked up where the incomplete one didn't finish at and we had to press the previous button all the way back to the beginning and redo the surveys.

Alternatives considered

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)

Reason for choosing LimeSurvey

The price difference

Review Source

Response from LimeSurvey

August 23, 2021

Hi, thank you for your kind review. The problem with the restart of a cancelled response can be easily resolved. Please contact support (at) limesurvey.org, refer to this review and we will be happy to help you out.

Tammo T.  
Partner  
Information Technology and Services  
Used the software for: 2+ years

### "Our basis for customer projects"

August 8, 2018

5.0

We use LimeSurvey both for in company surveys as well as for public surveys. We write our own reporting scripts (in PHP and/or R) for individual and aggregated reports.

Pros

Firstly we began using LimeSurvey because it has a free version. Later we found out that it has an amazing development team, both paid people in Hamburg, as well as some fantastic volunteers that spend a lot of time helping others. Because LimeSurvey is Open Source and written in PHP, it turns out to be extendable and adaptable to our needs. Now, in 2018, after 9 years of living with it, we have it as one of our basic tools for research.

Cons

Earlier version were sometimes hard to learn, this has become a lot better, but the administrative user interface does still need some love & attention.

Review Source

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