--- title: "LimeSurvey Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is LimeSurvey the right Survey solution for you? Explore 50 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/145614/LimeSurvey/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- LimeSurvey 4.4 (50) [View alternatives](https://www.capterra.com/p/145614/LimeSurvey/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of LimeSurvey Ease of use 4.0 Customer Service 4.1 ## Pros and Cons in Reviews MT Minh T PhD CandidateResearch, 51 - 200 employeesUsed the software for: Less than 6 months. “The completed survey is awesome.“ March 11, 2025 IB Ian B CEOInformation Technology and Services, 2 - 10 employeesUsed the software for: More than 2 years. “Lock you into a subscription with no advance warning of payment and will not refund.“ September 1, 2024 LF Lucila F Associate ProfessorHigher Education, 5,001 - 10,000 employeesUsed the software for: More than 2 years. “It was important for me to solve my problem fast and they were very efficient and kind!“ April 27, 2024 Steffan Thomas K Marketing AnalystMarketing and Advertising, 2 - 10 employeesUsed the software for: 6-12 months. “A little on the pricey end especially with so many free options out there so that is the biggest negative.“ March 25, 2021 LF Lucila F Associate ProfessorHigher Education, 5,001 - 10,000 employeesUsed the software for: More than 2 years. “I like how it works and its environment.“ April 27, 2024 IA Iurie A ExpertBanking, 501 - 1,000 employeesUsed the software for: I used a free trial. “Easy to use, intuitive and with many options for all needs“ October 15, 2024 ## Showing most helpful reviews Showing 1-25 of 50 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use RA Rahul A. Assistant Professor Education Management Used the software for: 6-12 months ### "Review on LimeSurvey" April 14, 2020 4.0 Efficient in taking surveys and online assessments and I am satisfied in using this platform. Pros 1\. Best solution for taking online surveys. 2. The application is platform independent and well supported by Linux and Windows platforms. 3. Unlimited number of surveys with unlimited number of participants is possible in premium versions. 4. You can add images, text, even videos for taking surveys. 5. Upgrades are released frequently. Cons 1\. Need some patience to setup the survey. 2. Two versions are there for lime survey, Lime Survey Pro and Lime Survey CE , need to make payment for accessing the premium features. Review Source MT Minh T. PhD Candidate Research Used the software for: Less than 6 months ### "Professional tool for survey" March 11, 2025 5.0 Useful tool for survey. But it is not easy for those who have not got coding background. I spent time on forum to find solutions. Luckily experts at forum are very supportive. They helped me a lot. The completed survey is awesome. Pros Editable and professional survey platform Cons You need to spend time on finding a suitable coding. The program will be better if all possible coding are transferred to friendly-user choices. Just choose what you want by click and done. Review Source Response from LimeSurvey March 17, 2025 Thank you for the review which we appreciate a lot. LimeSurvey has a great community from all over the world because it is so flexible and can be used in so many ways. Because of the flexibility it can be overwhelming in the beginning, that's why we are currently revising the user-interface and will publish an easier-to-use survey editor interface soon. We are glad that your survey was such a success! VR Verified Reviewer VP of Analytics and Technology Market Research Used the software for: 2+ years ### "Falls a little short, but still improving" March 12, 2019 3.0 Pros Free to start, a lot of control, can set it up in our environment (as opposed to SaaS), programming is fairly easy. Cons Still somewhat buggy and not as full-featured as it needs to be to be useful for long-term or complex projects. Review Source VR Verified Reviewer Technical Consultant International Affairs Used the software for: 1-2 years ### "Experience with LimeSurvey " October 15, 2018 4.0 My team uses LimeSurvey for collecting data on a national and international levels, and it has suited most of our needs so far. My overall experience has been largely positive and the support team has been fairly responsive, providing me with advice on a number of occasions. However, you have to have a professional license for that. Pros Depending on the scale and complexity of your surveys, LimeSurvey can be either fairly straightforward and easy to learn or would require more time to get an in-depth understanding of all its features, which require advanced programming skills related to web development (CSS, JavaScript, JSON). The platform is open-source and is regularly updated. Can be either used hosted by its developers or installed on your local server, which allows for more customization. It has several licenses to choose from if you prefer to use it hosted. It is based on Bootstrap 3 and has a sophisticated theme editor, which needs to be used for adjusting themes according to your wishes. It has a nice Stats feature that provides a quick analysis of collected data in real-time. Although, it is mostly helpful when you use default question types without extensive modifications with JavaScript. It is available in various languages, which is useful for international surveys. Cons Even though the platform is well maintained, there are still minor bugs/issues that come up once in a while, when you start using it on a regular basis. And because it's an open-source product, it is not as extensively supported as a fully commercial product would be in this regard. Thus, it often takes some time for bugs to be fixed. Also, it has its limitations when it comes to some complex question types, as it has its own set of default questions and other platforms might have a larger variety of questions to use, which might save time when creating a survey. Review Source DH Damir H. QA Engineer Computer Software Used the software for: 2+ years ### "Perfect companion for call centers" October 11, 2018 5.0 I used to work as an IT guy at a call center, and we noticed that a lot of clients were interested in our surveys but were reluctant to talk to our operators. We offered the option to have the survery sent to them by email and noticed that the answers were even more elaborate than over the phone, with some people even sending screenshots and documents as feedback, where applicable. Overall, it improved the survey detail we were able to provide to customers, and even got us some contracts in the business fields we were previously discarde because of our call-only approach. Also, training people to use it was easy because it is very comprehensive and easy to build up and add complex sections. Pros \- Free - Extremely easy to set up form, questions, and sections by choosing from the provided options - Anyone with MS Office experience can make a professional looking survey - Easy and advanced control of surveys completed, questions answered, skipped or not understood - Response data visualization - Hosting options Cons We had some minor issues with WYSIWYG HTML editor, but these were resolved. Review Source MM Marcel M. Consultant Information Technology and Services Used the software for: 2+ years ### "Best free Open Source Survey Software available" February 12, 2017 5.0 I am working with Limesurvey since 2007. Its user interface has improved a lot recently and the software supports lots of features not even paid software can offer. The "Expression Manager" is a very powerful tool to create a scoring system and calculate scores as survey runtime based on the users feedback. This can be used for assessments or psychological tests which includes dynamically showing certain text blocks at the end of the survey. Pros features ability to create custom designs availability of professional support (Limesurvey Partners program) number of available question types powerful plugins extensive manual ability to run surveys offline using "OfflineSurveys" Android app Cons For new users the interface may require 1-2 hours to get familiar with. Review Source VR Verified Reviewer Director de TI Information Services Used the software for: 2+ years ### "The Best Survey Software" October 2, 2018 5.0 LimeSurvey we use in Marketing Surveys, Call Centers, and BPO Forms. Pros Is Open Source and have advanced utilities for multiple scenarios. And the information is mine. Cons A lot of Updates in a month. This gives the impression that the software is not "stable". Review Source VR Verified Reviewer CEO Market Research Used the software for: Less than 6 months ### "A Look at Lime Survey" June 11, 2020 4.0 As I was testing out survey software, I enjoyed how favorable the free version is to someone trying to decide on a Survey solution, besides the minor limitations in the free version. Pros The free version lets you have a feel of the software which lets you decide if paying for the additional features is worth the cost. The no features restrictions and an unlimited number of surveys is awesome Cons The storage limit and advertising on end page as part of the free version. It would also be nice if the company could increase the number of administrators in the free version. Review Source VR Verified Reviewer Responsable informatique Market Research Used the software for: 1-2 years ### "the right survey software for small companies" October 16, 2018 4.0 we use lime survey when we have small studies with the ease of use project managers work independently with it Pros its easy to install in our server unlike the voxco command center that we use for the same purpose Cons it does not work with the same efficiency as voxco for complexe studies with multiple filtres and quotas . Review Source Markus K. Servicemanager Information Technology and Services Used the software for: Less than 6 months ### "Easy to deploy, rich of features but complex" November 8, 2018 4.0 Pros Deploying the software is easy with a few steps. It offers a clean interface a a lot of features. Cons Deploying simple surveys are taking a longer time to configure. Without external support it tooks long to get a well designed and clean survey Review Source HA Henri A. Analytics Market Manager Computer Software Used the software for: 2+ years ### "Un outil open source à fort potentiel, mais qui a besoin de grandir." December 8, 2023 3.0 Nous avons une bibliothèque de questionnaires pour sonder les utilisateurs de programmes métier et de services IT. Les enquêtes servent à maintenir un baromètre de qualité basé autour de l'adoption des outils ou services par les différents profils d'utilisateurs. Une analyse d'impact permet ensuite de définir les axes d'actions d'amélioration. Chaque nouvelle vague calcule les progrès accomplis. Pros Grande variété de types de questions pour créer des questionnaires rapidement. Cons Interface procédurale sans effet drag and drop. Review Source MH Martin H. Chargé de missions Commerciales Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Outils qui permet de créer des questionnaires complexes de qualité " May 3, 2024 5.0 Pros La création de questionnaires complexes. L’interface Cons La prise en main un pas des plus intuitives mais une fois qu’on a pris le logiciel en main c’est bon Review Source PV Pot V. Information Advisor Hospital & Health Care Used the software for: 2+ years ### "Professionally, flexible, stable, excellent platform." July 12, 2016 5.0 I've used this survey professionally, in small pilot study, and going to use it again for a larger nationwide survey. It is an excellent platform, and beats SurveyMonkey and all other platforms in terms of features and ease of use. I hope more people use it so that it will stay around. Pros The token feature is amazing and very good. I used it for an respondent driven sampling survey and it worked very well. The limeservice allows you to create surveys without ever having to read the manual. Cons No cons. Everything good. Review Source OB Ottavia B. Oeraia Apparel & Fashion Used the software for: Less than 6 months ### "Buon software" February 17, 2023 4.0 Pros Di facile installazione, raramente ho avuto problemi di down! Cons A volte troppo ripetitivo ,non ci sono tantissime novità..lo vorrei un po' più aggiornato Review Source RQ Roxanne Q. Project Officer Government Administration Used the software for: Less than 6 months ### "LimeSurvey is an easy and quick tool to use" April 10, 2018 4.0 It was quick to learn, and met our needs. Pros I enjoyed how quickly and easily you can be an administrator for the software and for the surveys. I really enjoy the intuitiveness of it, and when parts of it are not as intuitive, the online manual is incredibly well detailed and well explained. Some key things that I really love about the software: -The logic -How easy it is to get the results -Copying previous survey to not duplicate the work Cons On the other hand, I did not like that it is limited in the ways to edit once the survey is live. It deletes all previous data (but does give you the option to export and save them before) which would make embedding the data a tad harder. Review Source GK Gerli K. Health Inspector Education Management Used the software for: 6-12 months ### "Free tool to create surveys" January 17, 2019 4.0 Pros Fairly easy to set up surveys and has lot of different features available. Easy to get results and pull reports. Cons After a survey is live, you can't make any changes without turning it offline. Review Source MM Marcel M. Used the software for: ### "Best Open Source Survey Software on the Market" September 24, 2015 5.0 Limesurvey offers a huge range of features, supports > languages and more than 25 question types. The design can be adjusted by using a custom template and it also offers complex branching options. Review Source FM Fouad M. Coordonnateur de Formation Ouverte A Distance Higher Education Used the software for: 2+ years ### "Outil très puissant de création de sondages et d'enquêtes en ligne" November 26, 2023 5.0 Très Satisfait, LimeSurvey m'a beaucoup aidé sans les préinscriptions (universitaires) Pros \* Open-source (peu couteux) \* facile à utiliser \* grande flexibilité \* nombreuses fonctionnalités \* analyse des réponses \* génération de rapports \* export des résultats et données en plusieurs formats exploitables Cons \* personnalisation un peu complexe \* anomalies dans certaines langues (notamment celle qui s'écrivent de droite à gauche) Reason for choosing LimeSurvey Très pratique en Education et Secteur d'enseignement Review Source LF Lucila F. Associate Professor Higher Education Used the software for: 2+ years ### "Pleased with customer assistance" April 27, 2024 5.0 Very satisfied with the environment and customer assistance Pros I like how it works and its environment. I recently requested technical support and I am very surprised of how quickly and precisely they answered. It was important for me to solve my problem fast and they were very efficient and kind! Cons I would like to have more built-in question types and flexibility with the scale-type, for example (1-10 scales and 0-10 scales) Switched from [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) Limesurvey is more professional and has more option for customatization Review Source Response from LimeSurvey May 2, 2024 Hello and thank you for the nice review. You should be able to create any scale type using the normal array question type, where you can define any scale. If you have problems, please don't hesitate to contact our support at support@limesurvey.org Lainie S. Web Accessibility Coordinator Government Administration Used the software for: 2+ years ### "Excellent open-source tool!" March 15, 2020 5.0 We piloted Limesurvey with one state agency probably about 6+ years ago, and quickly realized that this would be an excellent tool across the enterprise. Pros Intuitive user interface, most of our end-users can review the quickstart guide and be up and running with few questions to our survey administrators Unlimited questions per survey - that tool is a limitation on another survey tool we use. Excellent responsive templates with built-in bootstrap framework Survey output is web accessible (WCAG/Section 508) minus a few things here and there. There has definitely been proactive work done in this area. Easily customizable templates Excellent survey and user permission control Cons The admin interface still needs a lot of work to make it accessible/WCAG compliant. This is an area they should continue to work on When they release a completely new version, they need to make sure that online help/resources are ready for when that new version comes out. Reason for choosing LimeSurvey Since it was open-source, we didn't have to worry about paying subscription prices, etc. which opened up our options in how many users we could have. Review Source Chris Q. CTO Telecommunications Used the software for: Less than 6 months ### "Limesurveys integration into Vicidial brought my business to another level!!" August 19, 2021 4.0 Lead generation is what we are currently using it for, although im sure it can be used for a lot more in the future Pros I loved the fact that I was able to integrate this right into my vicidial platform and generate leads through it, absolutely amazing!! Cons The fact that if a survey was not completed, the next call we ran through the survey with picked up where the incomplete one didn't finish at and we had to press the previous button all the way back to the beginning and redo the surveys. Alternatives considered [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) Reason for choosing LimeSurvey The price difference Review Source Response from LimeSurvey August 23, 2021 Hi, thank you for your kind review. The problem with the restart of a cancelled response can be easily resolved. Please contact support (at) limesurvey.org, refer to this review and we will be happy to help you out. Tammo T. Partner Information Technology and Services Used the software for: 2+ years ### "Our basis for customer projects" August 8, 2018 5.0 We use LimeSurvey both for in company surveys as well as for public surveys. We write our own reporting scripts (in PHP and/or R) for individual and aggregated reports. Pros Firstly we began using LimeSurvey because it has a free version. Later we found out that it has an amazing development team, both paid people in Hamburg, as well as some fantastic volunteers that spend a lot of time helping others. Because LimeSurvey is Open Source and written in PHP, it turns out to be extendable and adaptable to our needs. Now, in 2018, after 9 years of living with it, we have it as one of our basic tools for research. Cons Earlier version were sometimes hard to learn, this has become a lot better, but the administrative user interface does still need some love & attention. Review Source Bruno C. IT Service Engineer Military Used the software for: Less than 6 months ### "The world needs to know the fantastic work the "Limesurvey team" is doing!" August 3, 2019 5.0 I was a very fan of "SurveyMonkey", thus I was looking for something similar, that could give to my organization the same experience BUT with self-host and free possibility. And Limesurvey delivered It to us. Since then, we automatized a lot of processes in our organization. The results were astonishing. We are saving a lot of time. Pros It's free, open-source and I can host in my own server (for free). It's even easier to build forms and questionaries than with survey monkey and google forms. The admin interface is easy to use and also the user interface. Very quick to build new forms, to see the answers, etc. Admins can use LDAP to login. Cons Impossible to say anything bad about this software. Alternatives considered [Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) Reason for choosing LimeSurvey It's the only one where I can store my own data in my own server and without pay nothing. Review Source Tom B. SharePoint Systems Officer implementing and managing the corporate intranet Government Administration Used the software for: 2+ years ### "Great Survey Software - Full of Features" October 3, 2018 5.0 I've used LimeSurvey for about 8 years and haven't been disappointed. The product is stable and powerful, and did I mention it's free (if you host your own). Pros Can create as simple of complex a survey as I need. I like the reusable pieces, the range of question types and options for controlling them. The user interface is clear, and much improved over th eyears. Cons Analysis and reporting could do with some improvement, but I'll admit I'm not using the latest version yet. It's not simpel to use, but them nothing that allows for complexity is. Review Source Jordy V. student Research Used the software for: Less than 6 months ### "Very complex design" May 20, 2021 3.0 LimeSurvey at first sight seems very intuitive and helpful yet creating a survey is very troublesome. For next time I will stick to other platforms like Google. Pros The variety of types of questions and the extent to which one can customize surveys. Cons The complexity of the website itself. You have limesurvey mainwebsite then another one for your survey. The survey website is very unclear and requires quite some knowledge beforehand to be able to make questions. The layout should be simplified to make it more coherent and unambiguous as to what you do. Review Source Response from LimeSurvey May 25, 2021 Hello Jordy, thank you for your valuable feedback. We actually have planned to tackle the usability issues in the upcoming release of LimeSurvey as we also feel that the onboarding is still way too hard for new users. Also, we know that the interface is not consistent in many places and fixing this will also be a focus of our effort in the immediate future. Thank you for confirming this, and I hope you might give use another try after that. Best regards Carsten Schmitz Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.