# GetSwift Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about GetSwift Software - reviews, pricing plans, popular comparisons to other Fleet Management products and more.

Source: https://www.capterra.com/p/145621/GetSwift

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# 

 GetSwift Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

GetSwift

## What is GetSwift?

GetSwift is a simple software that streamlines your whole delivery business, enabling you to track drivers, alerts customers with live tracking in your company branding as well as collect rich business intelligence to help you keep improving and growing your delivery operation.

## What is GetSwift used for?

[Fleet Management](https://www.capterra.com/fleet-management-software/)[Courier](https://www.capterra.com/courier-software/)[Transportation Management](https://www.capterra.com/transportation-management-software/)

Overall rating

Based on 15 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$0.49

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for GetSwift?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.getswift.co&name=GetSwift)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### GetSwift

3.6 (15)

VS.

[### Route4Me](https://www.capterra.com/p/149633/Route4Me/)

[4.5 (409)](https://www.capterra.com/p/149633/Route4Me/reviews/)

Starting Price

$0.49

Flat Rate

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.8 (15)

Ease Of Use

4.4 (409)

Value For Money

3.8 (13)

Value For Money

4.3 (348)

Customer Service

3.3 (14)

Customer Service

4.5 (329)

## GetSwift alternatives

[Tookan](https://www.capterra.com/p/218952/Tookan/)

[4.1 (76)](https://www.capterra.com/p/218952/Tookan/reviews/)

Starting price

$129.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

80%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/218952/Tookan/)

[Track-POD](https://www.capterra.com/p/178880/Track-POD/)

[4.7 (140)](https://www.capterra.com/p/178880/Track-POD/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/178880/Track-POD/)

[Onfleet](https://www.capterra.com/p/142633/Onfleet/)

[4.6 (95)](https://www.capterra.com/p/142633/Onfleet/reviews/)

Starting price

$599.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/142633/Onfleet/)

Highest Rated

[Routific](https://www.capterra.com/p/142530/Routific/)

[4.9 (144)](https://www.capterra.com/p/142530/Routific/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/142530/Routific/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Activity Tracking

Track and document all activities across devices, networks, and other systems

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

Barcoding/RFID

Identify and track items using barcode tags or RFID (radio-frequency identification) tags

Billing & Invoicing

Create, manage, and send invoices or bills to customers

GetSwift 66 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Identify and track items using barcode tags or RFID (radio-frequency identification) tags

Create, manage, and send invoices or bills to customers

Setting up the amount/charge for per hour of work by a company or professional

Find, compare, and select the most time/cost-effective freight carrier

Process to track, record, and analyze expenses that occurred over the entire duration of a given project

A collection of customer information such as contact details, demographics, previous interactions, etc.

Store and organize information about customers and previous interactions

A website or login for customers to access information

Alter the layout and content of reports

Import and export data to and from software applications

Manage order deliveries until they are received by the customers

Track item deliveries through dispatch notifications, status and location tracking, and ETA updates

Electronic signing method that validates the authenticity and integrity of a digital document

Manage sending personnel and resources to a site as needed

Generate estimated arrival times for drivers to keep back office or customers informed

Track all personnel who operate company vehicles

Transfer of data from one computer system to another

Digitally sign online documents

Coordinate emergency medical response

Track employee schedules, availability, and performance across projects and tasks

Management of commercial motor vehicles for work-related purposes

Dispatch food deliveries

Intended to be used by courier services

Intended to be used by freight brokers and logistics companies

Serves restaurants

Visualize locations on a map

Determines the location of a device using GPS or an IP address

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Track and visualize the status of an ongoing job and the time spent on tasks or projects

Track driver locations on a map in real time

Allow customers to track their order and keep them updated when the status changes.

Identify the physical location of an individual, asset, device, etc.

Log miles driven for tax deduction or reimbursement purposes

Notifications via mobile devices

Access the system via a mobile application

Capture signatures via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Tracks and processes online orders

Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries

Manage and track customer orders for goods, investments, or any other purchases

Track orders throughout the fulfillment process

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Capture photos, signatures, customer IDs, GPS coordinates or other information to act as proof of delivery

Integrates with QuickBooks

Analyze and gain insights into data in real-time

Receive data and information in real time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Receive system updates as soon as any changes are made

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Finding the most optimal routes for drivers based on various factors and constraints

Plan daily routes to optimize employee scheduling and provide directions

Plan availability and assign specific time slots for tasks and resources

Online portal through which end users can access the system, manage tasks, or obtain information

Send messages via SMS

Track the status over time for a request, process, asset, or transaction

Gauge satisfaction and receive information for improvement and success

Organize customer data and accounts by user or geography

Set up connections to third-party platforms to improve business processes

Organize and track the physical movement of goods from one location to another

Get Advice

We can help you find the software with the features you need.

Features

3.5 (15)

3.5

Based on 15 reviews

## Pricing

Value for money

3.8 (13)

Free Trial

[View pricing plan details](https://www.capterra.com/p/145621/GetSwift/pricing/)

Basic

$0.49

Flat Rate,

Tier 1

$87.00

Flat Rate,Per Month

Tier 2

$240.00

Flat Rate,Per Month

Tier 3

$1,000

Flat Rate,Per Month

Value for money

3.8 (13)

3.8

Based on 13 reviews

## Integrations

[

Trello](https://www.capterra.com/p/211559/Trello/)[

WordPress](https://www.capterra.com/p/131687/WordPress/)[

Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[

Wix](https://www.capterra.com/p/169007/Wix/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

Squarespace](https://www.capterra.com/p/143461/Squarespace/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.3 (14)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.3 (14)

3.3

Based on 14 reviews

## User reviews

Overall rating

3.6

Based on 15 reviews

Filter by rating

5(7)

4(1)

3(3)

2(2)

1(2)

Mentioned topic

Sorted by most recent

MR

Miguel R.

Business Development Mngr

Information Technology and Services

### "Perhaps the cheapest delivery logistics app"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 30, 2022

Pros

I recommended it to several people, because its cost is very economical and to start venturing out, this delivery logistics routing app is excellent

Cons

I just think I would like it to work and have maps/data from other countries

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JJ

Jane J.

CEO

Information Technology and Services

### "Gone downhill"

1.0

Overall Rating

1.0

1.0

Ease of Use

2.0

2.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

1/10

January 12, 2022

We are looking into other software and will likely change soon despite the huge hassle. We would not recommend this company to others.

Pros

GetSwift USED to be great and we loved the low price and the fact it had everything we needed.

Cons

It stopped working several months ago, despite numerous tickets and inquires to this day the product has not been fixed and we are still being billed for deliveries despite the system being almost unusable and angering our customers with incorrect ETAs to the point it is impacting our operations.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CM

Cheryl M.

Finance Manager

Wholesale

### "FeedBack "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

April 21, 2021

I no longer have to find the driver and find out what happened to the signed packing slip, which is time consuming.

Pros

Being able to prove a delivery was made without leaving my desk, this helps me with debt collection.

Cons

I cannot go back and retrieve an old proof of delivery for an unpaid invoice. I wish i could access the archive feature if there is one.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

HS

Hala S.

Founder

Food & Beverages

### "Ok System, Buggy, Bad Support"

2.0

Overall Rating

2.0

2.0

Ease of Use

3.0

3.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

January 10, 2021

underwhelming

Pros

This system looks good at first glance. Design is nice. Driver app is useful.

Cons

This system looks good at first glance, but it actually has some huge misses. Simple things that all delivery tracking systems have like route optimization, driver rating, setting driver payment rates, etc. don't actually work as they should. It was like this system was developed without the actual user experience in mind. Oh and if you are looking for something that's mobile friendly, you should pass on this. Lastly, support says they are 24x7 but they actually don't have support on the weekends. Not that it matters because support is not knowledgable at all. They're responses are templated and don't provide any useful issue....I wouldn't be surprised if they were using support bots.

Reasons for choosing GetSwift

No

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

CEO

Transportation/Trucking/Railroad

### "Terrible platform"

2.0

Overall Rating

2.0

2.0

Ease of Use

1.0

1.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

September 4, 2020

Will not recommend to anyone else. It might be cheap but don't let that fool you cause you will stress your mind out from using this.

Pros

The ease of posting a job and tracking deliveries and drivers.

Cons

Misleading and hard to understand it's functions so much so that the support team doesn't know much on how to resolve certain issues. Tech is basic and has a lot of bugs that hides the delivery fee, date and time and there's lack in it. The most frustrating about it is how the support team were unsure about the platform itself.

Alternatives considered

[OptimoRoute](https://www.capterra.com/p/161579/OptimoRoute/)

[Onfleet](https://www.capterra.com/p/142633/Onfleet/)

Reasons for choosing GetSwift

It's pricing model

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CW

Courtney W.

President & Founder

Hospitality

### "GetSwift is amazing! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 27, 2019

Pros

GetSwift helps us navigate all the logistics of our business on a daily basis. We love that we can send our team personalized details about every customer we serve!

Cons

I would love to be able to customize the questions that are sent to clients after each delivery.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

August 29, 2019

Thank you so much for the great review, Courtney. We appreciate you taking the time to do so and also sharing your suggestions for improvement.

GC

Gerry C.

Owner

Transportation/Trucking/Railroad

### "GetSwift Review"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

August 21, 2019

The ease of updating customers the status of their shipments.

Pros

I like how the software notifies the customers the statuses of their shipment.

Cons

I like least that you're only able to add one email address into jobs and there isn't a multi-stop function. Also, the maps for tracking a shipment doesn't update quickly enough, which delays the ETA compared to the actual time.

Alternatives considered

[ABC Ignite](https://www.capterra.com/p/104888/Datatrak/)

Reasons for choosing GetSwift

Cost

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

August 22, 2019

Gerry, we appreciate you taking the time to leave us a review. We are always looking for ways to improve the software and suggestions like yours make a big difference.

JV

Jeff v.

Logistics Co-ordinator

Fishery

### "Adding a Asset Manager (Item stoarge) + (bar code Scanner)"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

July 25, 2019

Its great but some key functions like bar code scanner and item inventory would take away another platform I use and rather just use GS platform for all delivery needs

Pros

Love the software guys great work! It would be amazing if you could integrate a bar code scanner and an Item inventory section. For most drops that we use there's a asset item hand over. Would be amazing to track those through GetSwift instead of a separate system

Cons

Built in Asset Manager type of item capture, bar code scanner

Reasons for choosing GetSwift

Good service, great programming

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

August 9, 2019

Hi Jeff. We appreciate the review and especially the feedback as we are always looking to improve our software.

Max C.

Customer Specialist

Logistics and Supply Chain

### "Fleet management/logistics"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

January 25, 2019

It was an easy and potentially temporary solution for when our telenav track service was suddenly discontinued. I foresee us looking for a similar product eventually that meets more of our needs.

Pros

No subscription required and can all be conducted via smartphone, no hardwire equipment in vehicles required.

Cons

No breadcrumb trail, no mph monitor, difficult to re-arrange the order of stops and pickups. My staff has had a little bit of a difficult term entering templates so they can display somewhat confusing on our drivers phones. We're a packaging and food service supplier that delivers to our customers via box trucks, tractor trailers, and sprinter Van's so we're not necessarily your target market. Also would be nice to have a monthly payment structure. Our drivers are all employees making pickups and deliveries and not always to customers. They are onsite for vendors and making multiple stops at our facility, it seems odd to pay for them to be scheduled to pickup product or bringing product back to our warehouse. Hopefully you can release a similar service but more focused on our type of business model. I would be eager to keep doing business with you in long term if that was the case. It would be nice to have a flat monthly fee per driver login.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MJ

Martin J.

PM

Food & Beverages

### "Smart notifications"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

January 16, 2019

Pros

The breakdowns arent so often like it used to be.

Cons

Smart notifications arent working properly.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/145621/GetSwift/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)