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24SevenOffice

Reviews of 24SevenOffice

4.4 (29)
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Pros

  • The user interface is what makes this a pleasure to deal with day after day and is much better than the other products we tried before buying.

  • This is a great tool for managing different projects in an easy and convenient manner. Its very easy to use and affordable too.

  • It has a great communication system, perfect dashboard system in order to keep track of project finances and reports.

  • It has a great communication system, perfect dashboard system in order to keep track of project finances and reports. It also has a very effective document sharing system.

Cons

  • It's interface is old, and no really userfriendly.

  • I can't fully rate the customer service as I have no needed to use it yet.

  • Sometimes is getting hard to find needed function.

  • So far no software disadvantage is known, in the future it could present difficulty when integrating information online.

Showing Most Helpful

Showing 25 of 29 reviews

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Gediminas E. avatar
Gediminas E.
Web Developer
Computer Software, 11-50 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
4.0
Customer Service
5.0
Features
5.0
Value for Money
4.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
April 5, 2018

"Great CRM"

Pros: This CRM provide a complete overview under enterprice's customers, suppliers and contacts. And everything under one roof.

Cons: There is missing one and only improvement. Their GUI cold be more user friendly. Sometimes is getting hard to find needed function.

Tim B.
Director of Operations
Used the software for: 1-2 years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
3.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
April 9, 2018

"Our most efficient way to manage our day to day"

Pros: This program allows us to keep everyone organized and on the same page. From management, billing, reporting, accounts, and everything else. The user interface is what makes this a pleasure to deal with day after day and is much better than the other products we tried before buying.

Cons: There are times when things seem to get overwhelming for a small business. It can feel slightly crowded at times and can be hard getting everything in order but I think this partly has to do with our management as well as the programs so it's not entirely on them. Overall we haven't had too many issues for me to say anything too negative.

Verified Reviewer
CMO
Used the software for:
Overall Rating
3.0
Ease of Use
2.0
Customer Service
2.0
Features
2.0
Value for Money
2.0
Reviewer Source
Source: Capterra
April 9, 2018

"I've used 24SevenOffice before JIRA."

Pros: Easy to get, but not easy to use. I tried it before JIRA and I found JIRA cleaner (In its interface).

Cons: JIRA is better, by far. It's interface is old, and no really userfriendly. Could help begginer, but when you need something powerful, you don't use 24/7Office

Andres R. avatar
Andres R.
Desarrollador de software
Computer Software, 11-50 employees
Used the software for: 6-12 months
Overall Rating
4.0
Ease of Use
3.0
Customer Service
5.0
Features
5.0
Value for Money
4.0
Reviewer Source
Source: Capterra
January 12, 2018

"Great software for company communication and managing project finances!"

Pros: It has a great communication system, perfect dashboard system in order to keep track of project finances and reports. It also has a very effective document sharing system

Cons: The only thing that could possibly be better its having a more user friendly interface, it's hard to get the best of out of all the functions

Verified Reviewer
Presidente
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
April 7, 2018

"Resource planification"

Overall: I get to many benefits like make progress of the ways of managing my company and having new tools for this.

Pros: What I like most about this software is enterprise resource planning and customer relation management and with some modules about accounting, billing and orders, email, calendar, document and project management, web publishing tools and e-commerce.

Cons: What I like least about this software is that I need to be connected on internet so this software can be used; and in y country the wifi fails a lot.

Valentina G. avatar
Valentina G.
Web Designer
Non-Profit Organization Management, 51-200 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
April 6, 2018

"Very good service 24SevenOffice"

Pros: Very good service 24SevenOffice, it leaves me completely satisfied and I have no doubt that it is one of the best companies in the area of project management and knows how to treat their customers, without a doubt the quality of their services is indisputable.

Cons: I'm really leaving if no complaints, I recommend it a thousand percent. VERY GOOD, a company that knows how to get along with its customers in the best way.

eliacim M. avatar
eliacim M.
Dueño de agencia
Events Services, 1-10 employees
Used the software for: 1-2 years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
4.0
Features
4.0
Value for Money
3.0
Reviewer Source
Source: Capterra
April 3, 2018

"It has many intelligent functions, it is excellent for the communication of the company"

Pros: -Excellent communication system -Excellent financial tracking system -Continuous project reports - Very effective document sharing system

Cons: -The interface should be more user friendly, it is difficult to get the best of all the functions -The learning system is quite complicated and it costs a bit more to understand how the software works

Luisana P. avatar
Luisana P.
System Engineer
Higher Education
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
April 6, 2018

"Very good quality of work that offered 24SevenOffice"

Pros: Very good quality of work that offered 24SevenOffice. It leaves no doubt, that its wide range of services and high quality of them leave it as one of the best companies in the area of project management, knows exactly what their clients want and need.

Cons: I really do not have any complaints about them, just very good comments, eager to continue working with them. Highly recommended.

Verified Reviewer
Business Owner
Marketing and Advertising, Self-employed
Used the software for: I used a free trial
Overall Rating
4.0
Ease of Use
3.0
Customer Service
5.0
Features
5.0
Value for Money
4.0
Likelihood to Recommend
6/10
Reviewer Source
Source: GetApp
September 3, 2020

"Good customer support, but it took a bit to set-up."

Overall: I was very pleased with their customer service and all the features offered by the software. It offers a lot for a growing company, but we've basically been the same size for years.

Pros: Once it was set up, it wasn't hard to run. It was intuitive, and even though I'm not too tech savvy, I was able to grasp what I needed in order to use this software successfully. It really helped keep our books organized so we knew what we were spending and how much we were earning.

Cons: It took a while to set up (but with excellent customer support). It also has a lot of features that we don't need or won't use, and it wasn't that we could pay for only what we needed. We got the whole program even though we didn't use a big portion of it.

Shivendra G. avatar
Shivendra G.
Co-Founder and CEO
Food & Beverages
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Reviewer Source
Source: Capterra
April 7, 2018

"A great and affordable Project Management tool"

Pros: This is a great tool for managing different projects in an easy and convenient manner . Its very easy to use and affordable too.

Cons: This is a great tool and covers all requirements with respect to Project Management. There is nothing which we do not like about this.

Jeff F.
CEO
Accounting, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
November 5, 2019

"Professional accounting suite with built-in AI"

Overall: The 24SevenOffice team was very professional and made it easy for me to convert from my previous accounting system.

Pros: 24SevenOffice is a very efficient system to work in. It has all the advanced functionality and packed with ground-breaking features (such as AI accounting). The level of automation that can achieved using this system has had a positive impact on my staffs efficiency and productivity.

Cons: The software offers a lot of complex features, so training is required.

Switched From: QuickBooks Online
Reasons for Switching to 24SevenOffice: Needed more advanced functionality.
Barbara L.
Business Development Manager
Food & Beverages, 1-10 employees
Used the software for: I used a free trial
Overall Rating
4.0
Ease of Use
3.0
Customer Service
4.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
8/10
Reviewer Source
Source: SoftwareAdvice
November 20, 2019

"24SevenOffice Review"

Overall: Previously, we had paper copies of some information while other information was kept in an online file, and you never really new which location held which documents it was hit-or-miss depending who had "filed" it. Now, everything is stored in once centralized place and if information needs to be updated it is available for everyone to see quickly and easily.

Pros: I like having all of our customer information, files, documents and records all in one secure place - it's quick and convenient to access!

Cons: There is nothing I don't like at this time - there is a lot more functionality available than I am currently using so perhaps if there was a video tutorial to walk me through all the software has to offer that would be helpful.

Sarthak G.
Student
Information Technology and Services, 51-200 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
4.0
Customer Service
2.0
Features
5.0
Value for Money
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
April 9, 2018

"It is full of features which is a complete package that anyone would need in this field. "

Overall: I have acheived more information and functionality that i wont be able to get from other products in the market.

Pros: They stands out in all of the areas as this contains of cloud, SaaS and web at the same time thir features and fucntions fiully pack a punch for me as a user at the same timing porviding all the information which is needed reagrding this. Well done in making this :)

Cons: I am not very satisfied with the customer support because I have to wait for more than 3 to 4 working days in order to get the email back from the company although it is usually the standard but I hope they can provide some changes to it in the future.

Henry M. avatar
Henry M.
Training Manager
Retail, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
April 10, 2018

"Became valuable early and a great tool for continuous internal improvement"

Overall: we are able to review 24seven office, address resourcing constraints and make people accountable.

Pros: Ease of use. On boarding new employees into how we use basic functions is super easy. This software has been one of the easiest to implement throughout our company and allows us to track departmental productivity and see how much we really accomplish in one month.

Cons: Gantt charts look very organized and task dependencies are handled amazingly

stacey G.
office manager
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Reviewer Source
Source: Capterra
April 18, 2018

"Helps greatly with daily management"

Pros: The benefits are pretty endless with this system, especially for a small business. It can help manage accounting, project management, customer relationship management, file management, email, etc.

Cons: There is nothing that I dislike about this software. It's easy to use and is very cost effective for us.

Jørgen L.
Chief Financial Officer
Information Technology and Services, 51-200 employees
Used the software for: 2+ years
Overall Rating
3.0
Likelihood to Recommend
4/10
Reviewer Source
Source: GetApp
July 21, 2016

""

Edward R. avatar
Edward R.
Gerente general
11-50 employees
Used the software for: Less than 6 months
Overall Rating
4.0
Ease of Use
4.0
Customer Service
3.0
Features
4.0
Value for Money
3.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
April 4, 2018

"Many smart functions"

Overall: It has a great communication system, perfect dashboard system in order to keep track of project finances and reports

Pros: In this software i like the supports accounting, project management, customer relationship management, file management, email, billing, accounting and reporting. These works very good.

Cons: For now I don't see problems with this software, maybe the price is high for small companies, I hope they offer more accessible prices.

Andrew C.
Senior Project Manager
Used the software for: 1-2 years
Overall Rating
3.0
Ease of Use
4.0
Customer Service
4.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
6/10
Reviewer Source
Source: Capterra
April 6, 2018

"I've used 24SevenOffice on a few occasions over the last few years in my position as project manager"

Pros: Liked that there was a freemium trial. Also like that it's more finance-oriented than other project management softwares out there.

Cons: Some of the UI seems outdated, also should just make the freemium trial completely free and have an upgrade-business model.

Stephanie Watson
Used the software for:
Overall Rating
4.0
Reviewer Source
Source: GetApp
January 19, 2012

"Many smart functions"

Overall: 24SevenOffice CRM allows users to generate reports on sales activities and results, manage the customer throughout the sales process and keep track of past e-mails, tasks, agreements, activities and notes. The software allows you to either choose the relevant business modules, or go for one of the tailor-made solutions.

Pros: I like the feature where you can get access to customer information wherever one is.

Ruben A. avatar
Ruben A.
Geografo. Jefe de oficina Registro de Productor
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
4.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Reviewer Source
Source: Capterra
April 3, 2018

"It is a good system that contains resources Planning tools for small and medium enterprises"

Pros: It is an excellent system used on demand through a web-based interface (software as a service). The system includes modules for: CRM, accounting, billing and orders, email, calendar, document and project management, web publishing tools and e-commerce.

Cons: So far no software disadvantage is known, in the future it could present difficulty when integrating information online

Sabastian W.
Promoter
Entertainment, 51-200 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
3.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
April 5, 2018

"So far, it's been amazing, but I'm still new."

Overall: We can all keep our information in one place and have 24/7 access to it. exactly what we needed to save time and money.

Pros: The ease of use makes even the most novice user, such as myself, able to sail through it like a pro!

Cons: I can't fully rate the customer service as I have no needed to use it yet. the product is pretty self explanatory and easy to use.

NATASHA M.
BUSINESS OWNER
Marketing and Advertising, Self-employed
Used the software for: Less than 6 months
Overall Rating
4.0
Ease of Use
4.0
Customer Service
4.0
Features
5.0
Value for Money
4.0
Reviewer Source
Source: Capterra
April 7, 2018

"Ideal software for collaborating on projects..."

Pros: It pretty much offers everything you'd need from accounting, to project management, to email, and even managing files. I was impressed.

Cons: It does so many different tasks. I became quickly overwhelmed with navigating through projects once they had been entered. Possible improvements could be made for navigating between data.

Inés P. avatar
Inés P.
Service Manager
Telecommunications, 10,001+ employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
April 8, 2018

"I am really happy."

Pros: I think 24SevenOffice is undoubtedly by far the best company that can be found in the field of project management, the quality of its services is indisputable, I am really happy.

Cons: I'm really leaving without any complaint to give, it shows that this company focuses on its clients and works for them. Great job.

Jeremy M.
Founder
Consumer Goods, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Reviewer Source
Source: Capterra
April 4, 2018

"Easy to use and efficient project management software"

Pros: 24SevenOffice's easy to use UI makes project and financial management easy to edit and collaborate on. Totally recommend.

Cons: There are a few pages where the UI isn't great, it feels like the software isn't keeping with the times very well.

Shivani B.
Intern
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Features
5.0
Reviewer Source
Source: Capterra
April 4, 2018

"Super easy to use"

Pros: The functionality is great. It is very helpful in complete HR tasks and I'm able to easily provide our team with a powerful ERP system.

Cons: It took me a while to understand all of the functionalities and it is very widespread across all tasks.