# Page 2 | UpKeep Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is UpKeep the right Maintenance Management solution for you? Explore 1320 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/145635/UpKeep/reviews --- UpKeep 4.6 (1320) [View alternatives](https://www.capterra.com/p/145635/UpKeep/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 6th, 2026 # Page 2 - Reviews of UpKeep ## Showing most helpful reviews Showing 26-50 of 1320 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Engineer Machinery Used the software for: 6-12 months ### "Everyday use" May 30, 2025 4.0 I use it daily at my workplace, and it gets the job done. It keeps record of all the maintenance done to the assets that are listed Pros Solid software for daily maintenance of production assets, easy to get around and constant updates to the product. Cons Some of the user functions are missing from the software, sometime when there are too many assets or parts listed, it gets hard to navigate. Review Source MB Marika B. Human Resource Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "UpKeep Is an Amazing and Friendly CMMS Platform" December 30, 2024 5.0 So far so good. the experience I have with UpKeep is amazing. Pros UpKeep has been a consistent and friendly CMMS solution that suits our company's needs. I love the ease of customization of UpKeep. Cons I do not have reasons to complain about UpKeep. UpKeep is amazing and flawless. Switched from [Limble](https://www.capterra.com/p/162600/Limble-CMMS/)[Eagle CMMS](https://www.capterra.com/p/120750/Maxpanda-CMMS/)[eMaint CMMS](https://www.capterra.com/p/100468/eMaint-CMMS/)[Valuekeep](https://www.capterra.com/p/142381/Valuekeep/)[TME CMMS](https://www.capterra.com/p/123384/TME-CMMS/) UpKeep is more consistent and friendly to use. Review Source JLS José Luis S. Head Representative Banking Used the software for: 2+ years ### "Von reaktiver bis vorbeugender Wartung mit UpKeep." October 29, 2024 5.0 Trägt dazu bei, den Verlust produktiver Zeit aufgrund von Ausfällen zu verringern, indem ein geplantes Wartungsprogramm erstellt wird. Pros Die Kontrolle von Zeit und Kosten war mein größtes Anliegen, und dieses Tool leistet nicht nur genau das, sondern sorgt auch für maximale Effizienz bei der Erbringung unserer Dienstleistungen. Cons Es gibt wirklich nichts, was mir nicht gefällt. Switched from [MaintainX](https://www.capterra.com/p/179296/GetMaintainx/)[Fracttal One](https://www.capterra.com/p/159911/Fracttal/) Ich hatte einfach Schwierigkeiten, den Kundendienst um Hilfe zu bitten. Review Source VR Verified Reviewer Founder Machinery Used the software for: 6-12 months ### "Alright Experience" May 30, 2025 2.0 it was expensive for what it gave me and buggy too. The customer support was not the best because they took forever to answer Pros It's alright, mobile app was nice for my technicians, and I was able to track the reporting on my work orders for my team Cons Wasn't able to customize at all, and the system was done more often than not which caused too many problems for me and my team Review Source MS Mehran S. manager Information Technology and Services Used the software for: 6-12 months ### "UPKEEP! A great asset operations management platform" March 8, 2025 4.0 My overall experience has been very positive. It has helped our organization to become more efficient in doing day to day operations and also perform long term reviews. Pros The thing which i most like about upkeep is its availability of different options to do different tasks. You can do almost everything with upkeep from managing people, asset management, access to reports and analytics etc. Cons It has a learning curve and takes some time to get used to as there are many different options which can easily be messed up with one another. I take some time to learn about the software Switched from [Slack](https://www.capterra.com/p/135003/Slack/)[UpKeep DataHub](https://www.capterra.com/p/10006083/UpKeep-DataHub/) because our work required to the other program had limited options Review Source VR Verified Reviewer DMV Clerk Automotive Used the software for: 6-12 months ### "Upkeep review " July 8, 2025 5.0 My overall experience has been great. I am surprised that many more people don’t know or are using UpKeep. Pros I like how I am able to streamline work, manage assess and tracks inventory all in one place. It takes away the usage of having to keep up with it via paper Cons Only thing I can say I don’t like about upkeep is that I did not find out about this sooner as I have had nothing but great experiences Review Source AM Amber M. Office Manager Hospital & Health Care Used the software for: 1-2 years ### "Good Program with UpKeep" January 18, 2025 5.0 UpKeep has so far been a positive experience. No major hang ups or mishaps. No major technical issues as of yet. Again, so far it has definitely been a positive experimence with Upkeep! Pros I like all the features available for the UpKeep program.. It's user friendly for all of our employees using it to up to date. Cons I like all the features available for the Upkeep program.. It's user friendly for all of our employees using it to up to date. So far, there really isn't anything I dislike or like least about UpKeep. Review Source MOŞ Mehmed Oğuz Ş. Research Assistant Higher Education Used the software for: 6-12 months ### "With UpKeep asset management is quite easy" January 24, 2025 5.0 Pros For the management of the assets UpKeep is a reliable platform. Cons UpKeep should release a a version which is enriched in term of third party integrations. Switched from [Fiix](https://www.capterra.com/p/74916/Fiix/)[Smartsheet](https://www.capterra.com/p/79104/Smartsheet/) UpKeep is a betetr option in terms of inventory management. Review Source Jose B. Senior Software Engineer Telecommunications Used the software for: 1-2 years ### "Best-in-class maintenance management system" September 26, 2024 5.0 Through UpKeep, we've been able to significantly improve our maintenance efficiency. Its features include asset tracking, work order management, inventory control, and task scheduling. Pros The platform's user-friendly interface, customization capabilities, and robust features, including the UpKeep mobile app, enable us to access it anytime, anywhere, for real-time updates. Cons I am unable to identify any shortcomings in my experience with this platform. Review Source JG Johnstone G. Quality Control Manager Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Why UpKeep Is The Best " September 16, 2024 5.0 Pros Using UpKeep is easy and comes with great asset management features. Scaling and customizing to meet business needs is super easy, Cons With UpKeep, there hasn't been reasons to complain. Switched from [Asset Essentials](https://www.capterra.com/p/113574/AssetEssentials/)[Jobber](https://www.capterra.com/p/127994/Jobber/)[eMaint CMMS](https://www.capterra.com/p/100468/eMaint-CMMS/)[Fracttal One](https://www.capterra.com/p/159911/Fracttal/)[Fiix](https://www.capterra.com/p/74916/Fiix/) While UpKeep looks simple, it is well equipped and saves business money. Review Source TW Timmy W. Supervisor Farming Used the software for: 6-12 months ### "Great for companies with a lot of moving parts" October 4, 2024 5.0 Very user friendly and never experienced any down time. Pros Used upkeep at my former job. It streamlined our work orders by prioritizing the level of need. It was also convenient to see who the work order was assigned to, and when it was completed. Cons I wish the rating scale after a ticket was closed had notes the person who requested the job could enter about the fix. Switched from [Fiix](https://www.capterra.com/p/74916/Fiix/) Former program did not have the features and options the facility needed. Review Source sG shauna G. packager Hospital & Health Care Used the software for: I used a free trial ### "app easy to use" December 10, 2024 4.0 overall I like the features and ease of the app Pros it is quick and easy to put in a request. Cons didn't like that i cannot see the notes left by the tech Review Source BR Brandon R. Registered Behavior Technician Hospitality Used the software for: I used a free trial ### "My Experience With UpKeep" May 26, 2025 5.0 While UpKeep has a relatively slow UI and occasional bugs, I think it facilitates easy creation, assignment, and tracking of work orders in real time very well. Pros I really love that it offers great benefits for businesses, such as reduced downtime, improved efficiency, and enhanced asset management. Cons I don't like that there is limited customization, higher costs for advanced features, and limited automations in free or lower-tier plans. Review Source CW Casey W. Office Manager Media Production Used the software for: 1-2 years ### "Easy to Navigate and very helpful when busy" September 16, 2024 5.0 My overall experience with upkeep has been very good, it has streamlines our processes, and made it easier to manage tasks and communication. Pros I like the user-friendly interface, it's easy to navigate and makes onboarding new team members much easier. The ability to update tasks on the go is very helpful as well. Cons Not all features are as customizable as they should be, and there are sometimes glitches in the app which can be frustrating when busy. Review Source VR Verified Reviewer Business owner Retail Used the software for: 2+ years ### "Up keep a worth to keep" June 20, 2024 5.0 Overall it was fantastic. It was an amazing software. Everything was good to go and you'll love it too. Pros From the word it self up keep it should be worth to keep system. It is very systematic and I could say it is very cheap for its price.This system is very easy to use and easy to access. It comes up with a user friendly mobile app. Cons Nothing, it was very good app. Everything is responding good. You can also see how useful it is for us business owners. Review Source mB manju B. Director of Maintenance Museums and Institutions Used the software for: Less than 6 months ### "Comprehensive Solution for Maintenance Management" July 9, 2024 5.0 Overall, UpKeep is a solid choice for maintenance management. However, if you're exploring alternatives, you might find https://QByte.ai to offer enhanced capabilities and a more competitive pricing structure. Pros UpKeep offers a robust set of features that streamline maintenance management effectively. The user interface is intuitive, and the mobile app is particularly useful for on-the-go updates. The work order management and asset tracking functionalities are standout features, making it easy to keep everything organized. Cons While UpKeep is comprehensive, it can be a bit overwhelming for new users to navigate initially. The pricing is also on the higher side compared to some other solutions. Review Source Daniel C. Principal, Commercial Growth Operations Leader Human Resources Used the software for: 6-12 months ### "UpKeep keeps track of in-service problems" August 12, 2023 5.0 Initially, we will use Maintenance for a short period of time, however, we can already observe certain consequences in terms of tracking difficulties. Thanks to UpKeep, we have a central position that monitors the number of times our machines are down. With certain set-up modifications, we are able to determine whether routine care is necessary or whether it is a matter of management errors. This, in turn, supports us in attributing blame to employees for the way they treat and operate their tools. It also supports us in drawing up the care program for the coming months and enables us to keep track of when certain machines will require specific care. Pros It is almost too simple to generate and update documents for locations, objects, parts and difficulties. Users can supplement their understanding of the documents for each device we have, this helps to progress the way we try to solve difficulties. In advance of planning, it is necessary to know which machines will demand maintenance in the future, this way we can activate for the occasions when no work will be done. There is no more reason not to want to know the date on which the machine was last serviced. Care provides us with the opportunity to find that one. Cons If a fragment or resources are found/listed in a sub-location, as is the case of a production factory, they would at least have to be visible if searched elsewhere in the centrality and even updated requests for help. in the original position or against it. Usability to introduce elements that are already in the database. For example, grouping new locations within the same central. It should have the ability to choose a set of locations and move them to the main location. Review Source Response from UpKeep Technologies August 15, 2023 Hi Daniel, thank you for your review! We're thrilled to have you as a satisfied customer. If there's anything else we can do to enhance your experience, please let us know. We're always here for you. Gabriela L. Managing Vice President, Head of Marketing Financial Services Used the software for: 6-12 months ### "Server maintenance monitoring is performed thanks to UpKeep" September 12, 2023 4.0 It fits very well with the small brewing ecosystem we have. The facility management control and equipment maintenance schedule and frequent service schedules are automatic. By the time I place a work order for each time I use a machine, the observation of how often the tools are adjusted and transformed is very clear. The program could easily be expanded, making it possible for several individuals to monitor each job and assist in keeping up with routine repairs and damage. For an institution new to the computer game, this is a very simple procedure to learn and use. If you only use it on certain occasions, you will not gain much benefit from its use. Pros The utility of the meter for preservation reminders is very helpful. I own several machines that demand cycle count care, and finding them with Upkeeper is very simple. Individuals can request a work permit for resolution of any machine or facility complications they encounter. Any member of our staff can make a request, which can be immediately converted into an order so that nothing is missed. There are several machines that require specialized tools. With UpKeep me it is possible to find the parts that are next to each machine, as well as find the stock level of those parts. Cons The preset layout for the supply list seems to be in gradient descent. The parts I use most often are those with the lowest part number, so I need to reorder the sequence the moment I look at them. Writing down my preference would be an excellent addition. The ability to store our ongoing inventory repertoire is helpful, however how to do it to load it can be confusing. The guidance in the video was not very specific؛ written help would be helpful. Review Source Response from UpKeep Technologies September 18, 2023 Hi Gabriela, thank you for your review! Your satisfaction is our top priority, and we're committed to delivering excellence. When it comes to loading inventory could you please reach out to our customer support team at info@onupkeep.com? We're here to assist you every step of the way! KI Karen I. Work Process Administrator Education Management Used the software for: I used a free trial ### "We Want It, But They Won't Help Us!" May 10, 2024 5.0 I liked everything about this product when using the free trial. Was very eager to get started. Unfortunately UpKeep could not provide us with references that we could contact about their experiences, been waiting 5 weeks now. I did reach out to about 5 companies noted on their website that supposedly use UpKeep - only 1 responded and they aren't using it anymore. Pros Easy to input information, very easy to use. Cons Haven't found any yet. I used it on a daily basis during the free trial, was always happy with my experience. Review Source daV daniel alberto V. ingeniero mecanico Mechanical or Industrial Engineering Used the software for: 1-2 years ### "gestiona tus mantenimientos con upkeep" March 4, 2023 4.0 en mi empresa nos dedicamos al trabajo de refrigeración industrial, como poder ejecutar ordenes de trabajo, llevar un orden mejor tiempos de mantenimiento facturación y poder verificar todo de forma adecuada, además de crear facturas en el software lo recomiendo realmente Pros Poder gestionar con un equipo de trabajo los planes de mantenimiento de maquinas y equipos, ya sea mantenimiento preventivo y correctivo, donde se muestran tambien las ordenes de trabajo, las fechas, si se realizo el trabajo de forma adecuada, además el stock de productos Cons no todos tiene acceso al programa además es un poco costoso la licencia mas económica cuesta 45dolares mensual, es un poco complicado adaptar los procesos pero por demas todo excelente Review Source SDS Sekou Djibril S. Fondateur Président de CSK Accounting Used the software for: 2+ years ### "UpKeep: An effective maintenance management tool for your business" February 22, 2023 4.0 Pros User-friendly interface: UpKeep offers a simple and intuitive user interface, which makes it easy to get started with the software for new users. Common tasks such as creating work orders or scheduling jobs can be done with just a few clicks.Proactive maintenance management: UpKeep lets you easily track work orders, service requests, and preventive maintenance tasks for your business. This allows you to resolve issues before they become critical and minimize downtime.Cross-Platform Availability: UpKeep is available on multiple platforms, including desktop, iOS and Android mobile devices, and the web. This allows you to access your maintenance data anytime, anywhere.Integration with other business management tools: UpKeep integrates with other business management tools such as Zapier, Quickbooks, and Slack, making it easy to integrate with your existing processes.Excellent customer support: UpKeep offers quality customer support, with a responsive support team and online training resources to help users get the most out of the software.In short, UpKeep is an excellent choice for companies looking to improve their maintenance management and optimize their processes. Cons High cost: UpKeep can be relatively expensive compared to other maintenance management software on the market, especially for small businesses. Pricing plans start from $35 per user per month, which can be a significant investment for some businesses.Customization limits: UpKeep offers limited options in terms of customizing the user interface and work order structure. If you need a high level of customization, this can be a drawback.Internet dependency: UpKeep is cloud-based, which means you need a reliable internet connection to access the software. If your business does not have a stable internet connection, this could cause accessibility issues.Limited reporting capabilities: UpKeep offers basic reporting options, but some companies may find the reporting capabilities limited. If you need detailed custom reports for your business, UpKeep may not be the best choice.Learning curve: Although the user interface is user-friendly, some features of UpKeep may require a certain learning curve, especially for users who are unfamiliar with maintenance management software.In summary, UpKeep may not be suitable for all businesses due to its higher costs and some limitations in customization, reporting and internet dependency. However, for companies looking for easy-to-use maintenance management software with good customer support, UpKeep can be an attractive option. Alternatives considered [Instagram](https://www.capterra.com/p/210721/Instagram/) Review Source ESD Elhadj Sadou D. Ingénieur avant vente chez E-cash guinée Accounting Used the software for: 2+ years ### "UpKeep: An intuitive and complete maintenance management solution" February 17, 2023 5.0 UpKeep is a very complete and easy to use maintenance management software that allows companies to track and manage their maintenance operations efficiently.Key features of the software include work order management, job scheduling, asset and inventory tracking, inventory management, equipment management, vendor and supply management, and report generation.UpKeep also has a mobile app that gives service technicians access to work orders, instructions, and maintenance histories, even when they're on the go. In addition, the real-time tracking feature allows companies to monitor the status of maintenance tasks and react quickly in case of problems.The software is easy to install and use, even for companies without deep technical knowledge. The user interface is intuitive and well-designed, and customer service is responsive and helpful.In summary, UpKeep is an excellent choice for companies looking to optimize their maintenance operations and improve their productivity. The software is reliable, easy to use, and offers many features that can help companies track their assets and maintenance tasks efficiently. Pros UpKeep is a maintenance management software that offers many advantages for companies. Here are some of the highlights of UpKeep software:Friendly User Interface: UpKeep has an intuitive user interface that makes it easy to navigate and use all of the software's features. Users can easily access maintenance and equipment information, schedule jobs, track job status, and generate reports.Job Management: UpKeep helps manage maintenance jobs efficiently by assigning jobs to specific technicians, tracking job status, and sending notifications for job updates or changes.Asset Tracking: UpKeep allows users to track asset history, save credentials, track maintenance costs, and schedule preventive maintenance.Reporting Features: UpKeep has many reporting features that allow you to generate reports on maintenance status, costs, response times, and turnaround times. These reports can be useful for performance analysis, process optimization and decision making.Quality Customer Support: UpKeep offers excellent customer support, with a dedicated support team to help customers resolve technical issues, answer questions, and provide information on software features and updates.In summary, UpKeep is a complete and easy-to-use maintenance management software, which can help companies to effectively manage their maintenance, improve performance and optimize processes. Cons Although the UpKeep software has many advantages, here are some of the weak points that some users may encounter:Cost: The cost of UpKeep can be a barrier for some businesses, especially small businesses or start-ups. Subscription plans can be quite expensive, depending on the number of users and the features needed.Limited features in basic subscription plans: UpKeep's more advanced features are only available in more expensive subscription plans, which can be a drawback for businesses that need these features but don't can't afford the extra cost.Limited integration: Although UpKeep can be integrated with other systems, the integration can be limited, which can make it difficult for some companies to synchronize maintenance data with other systems.Learning curve: For some users, UpKeep can have a relatively long learning curve due to the variety of features and options available. This can make it difficult for users new to the platform to get to grips with all the features.Occasional bugs: Although rare, some users have reported occasional issues with app bugs or crashes, which can affect reliability and user experience.In conclusion, UpKeep is a good maintenance management software with many advantages, but high costs, limited features in basic subscription plans, limited integration, learning curve and occasional bugs can be drawbacks for some users. Review Source Paul D. Safety Coordinator Food & Beverages Used the software for: 6-12 months ### "Upkeep can change your whole maintenance program" November 13, 2019 5.0 It's as good at the information provided, which is made better because once it's in there, its accessible to anyone and over time, can provide information Pros Information, details, knowing what was done on a machine last time, it means that you don't necessarily have to do the same job twice. If a problem comes back and was misdiagnosed last time you can review what was done and see if you can find where the actual issue is. Locations, parts, assets, you can put them all into this software and down to the bolt you can provide details on any of them. Cons The UI needs work, especially when moving parts around or finding assets in a location. Having a naming standard helps a lot. If you know that an item belongs at a specific site, having a clear site name along with what it is makes a difference. Reason for choosing UpKeep It's a focused piece of software that does what it is designed to do very well. There are some options that had a better UI, but ultimately, the ability to set things up for preventative maintenance, the ability to input information quickly and the customization abilities set upkeep a step or two above its closest competitors, although you wouldn't be wrong to try them too, because there's things to like about them as well. Ultimately, upkeep is best when focused on it's target, which is maintenance. There are ways to customize things for other workers too, which can make the usefulness even better. Review Source Response from UpKeep Technologies November 14, 2019 Hi Paul! Thank you for taking the time to leave a review and for all of your feedback! We are so happy to hear UpKeep is providing value to you and your team and helping to improve your maintenance program. Your feedback regarding the UI of the Parts page is valuable and we will make sure to bring it to the attention of our Product team. Thank you again for taking the time to submit your feedback as we are always looking for ways to improve the app and make our customer's workflows as seamless as possible. Have a great day! VR Verified Reviewer FreeLancer Computer Networking Used the software for: 2+ years ### "UpKeep "Better Reviews/Ratings 2022"" March 6, 2022 5.0 The overall experience with Upkeep is the support is very excellent. Pros Download Mobile App-excellent work in a mobile phone Cons Price-its a little pricey,maybe in the future lower the price Review Source LL Liam L. Facilities and IT Manager Recreational Facilities and Services Used the software for: 1-2 years ### "Great for our medium sized business!" March 2, 2019 5.0 Overall UpKeep is a great piece of software that continues to improve with regular feature updates. I would recommend it to anyone managing a medium to large sized business facility or multiple properties. Pros UpKeep is a great service for managing work orders, tracking assets and scheduling your teams time. The request portal and phone app make it easy for our managers to submit maintenance requests and for our maintenance team to prioritize and respond in a timely fashion. The asset system is great for tracking parts and preventative and reactive maintenance that has been performed on individual items such as HVAC units. The Ability to upload pictures and other files such as repair manuals, to work orders and assets is also a huge plus. All around UpKeep is a great piece of software that I would recommend to anyone with a medium to large size business or anyone managing multiple properties. Cons UpKeep offers the ability to generate PDF invoices to submit to clients however there is no way to save or return to a generated invoice within the software; once the invoice is exported as PDF and you close the window you can no longer return. I would love to see an invoicing feature that is more similar to the work order system. As a country club we not only track our internal maintenance, but maintenance performed on members golf carts and other items. The ability to generate invoices more fluidly would be much better than having to utilize an integration. I'm also disappointed that the ability to track additional costs related to a work order are only offered in the business plus plan, rather than the professional or starter plans. There are many times where I want to add an individual expense with a description attached to it, without having to input it in the parts and inventory section. Review Source Response from UpKeep Technologies June 20, 2019 Hi Liam, I'm so glad you're finding UpKeep both easy to use and valuable to your business! Additionally, we appreciate your detailed feedback in features you would like to see and how they would benefit you. Please know that we take all this feedback to heart and continue to work on releasing new features that will support you and your team! Similar Products Featured