# UpKeep Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about UpKeep Software - reviews, pricing plans, popular comparisons to other Maintenance Management products and more.

Source: https://www.capterra.com/p/145635/UpKeep

---

# 

 UpKeep Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 6, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

UpKeep

## What is UpKeep?

UpKeep's is the #1 tool for Maintenance Management. Get a modern, user-friendly solution for your team. From your desktop to your phone and even your tablet, UpKeep is easily accessible from anywhere at any time. Create work orders on-the-go, get notifications when tasks are updated, and receive alerts straight from your app when assets go down making your business run more efficiently than ever before. 100% Free Download and Signup.

## What is UpKeep used for?

[Maintenance Management](https://www.capterra.com/maintenance-management-software/)[Scheduling](https://www.capterra.com/scheduling-software/)[Work Order](https://www.capterra.com/work-order-software/)

Recognitions

Shortlist

Overall rating

Based on 1,322 user reviews

Reviews sentiment

Positive

96%

Neutral

3%

Negative

1%

Pros & cons

Intuitive workflow and onboarding

Collaborative task management platform

High cost for features

Frequent technical disruptions

Starting price

$20

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

-   Fixed Asset Management / 2026
-   Fleet Maintenance / 2026
-   Maintenance Management / 2026
-   Preventive Maintenance / 2026
-   Work Order / 2026
-   Asset Tracking / 2025
-   Building Maintenance / 2025
-   Field Service Management / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## UpKeep alternatives

[4.8 (1,036)](https://www.capterra.com/p/179296/GetMaintainx/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (115)](https://www.capterra.com/p/90092/eWorkOrders-CMMS/reviews/)

Starting price

$45.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.5 (628)](https://www.capterra.com/p/74916/Fiix/reviews/)

Starting price

$45.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.8 (753)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/145635/UpKeep/alternatives/)

## FAQs about UpKeep

Overview

### What problems does UpKeep solve?

UpKeep solves scattered maintenance requests, paper-based tracking, unclear task ownership, and poor visibility across assets, sites, and overdue work. Maintenance managers, facilities teams, technicians, and operations leaders use it to centralize work orders, schedule preventive maintenance, share photos and updates, prioritize urgent issues, and improve accountability across locations.

Answer based on 741 reviews

Overview

### Which roles and teams benefit most from UpKeep?

UpKeep is most used by maintenance, facilities, and operations teams that need to manage work orders, preventive maintenance, and asset tracking across sites. Property managers and office administrators use it to coordinate repairs and vendors, while owners, directors, and plant leaders rely on reporting to improve uptime, costs, and team accountability.

Answer based on 1305 reviews

Overview

### What company size and industries is UpKeep built for?

UpKeep serves small businesses first, with 68% of reviewers from small companies, and Real Estate as the top industry at 7%. It caters to maintenance-heavy sectors including manufacturing, healthcare, agriculture, food processing, facilities management, fleet, hotels, oil and gas, construction, distribution, warehousing, and utilities, with additional reviewer presence in Food & Beverages at 6% and Hospitality at 5%.

Answer based on 1322 reviews

Features and Usability

### What are the key features of UpKeep?

UpKeep includes core maintenance management features such as work order management, preventive maintenance, asset tracking, and maintenance scheduling. Reviewers also highlight team communication tools, mobile access for field updates, and photo attachments for documenting issues. Differentiating capabilities include purchase order management, barcode scanning, and paperless workflows across multiple locations.

Answer based on 388 reviews

Pricing

### How much does it cost and what fees or limitations are included?

UpKeep starts at $20/user/month for Essential, with Premium at 55/user/month, and a free trial is available. Reviewers say it can be cost-effective for small teams, but per-user pricing adds up as users grow. Some also note lower-tier plans and free accounts restrict reporting, comments, assignments, and certain advanced features.

Answer based on 193 reviews

Integrations

### Which third-party tools and platforms does UpKeep integrate with?

UpKeep integrates with Zoom Workplace, Microsoft Teams, Slack, QuickBooks, QuickBooks Online, Procore, Okta, and Microsoft Power BI. It supports over 20 integrations overall, spanning communication, accounting, identity management, analytics, and connected operations tools such as Samsara, Motive, Azuga Fleet, and Tableau.

Answer based on 45 reviews

Getting Started and Support

### How easy is it to onboard and train a team on UpKeep?

UpKeep is generally quick to onboard for technicians and everyday users, thanks to a simple interface and mobile-first workflows. Training is available through in-person sessions, live online sessions, webinars, videos, and documentation. Admins and teams configuring workflows, permissions, or advanced features often need more time and support during setup.

Answer based on 55 reviews

Getting Started and Support

### What customer support options does UpKeep offer, and how do users rate the experience?

UpKeep offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live rep, and chat. Users generally describe support as responsive, helpful, and strong during setup, training, and troubleshooting. Chat and phone assistance are often called quick, though some users report slower follow-through and fixes for more complex issues.

Answer based on 128 reviews

## Who uses UpKeep?

Based on Capterra reviews from the past 4 years

Talk to a software expert

to get a free software list  
tailored to your business needs

Company size

Based on 148 reviews

100%

75%

50%

25%

Smallbusiness

Midsizebusinesses

Enterprise

Top job functions

Based on 148 reviews

Administrative

29%

Administrative

29%

Program & Project Management

17%

Customer Services & Support

11%

Engineering

11%

Others

32%

Top industries

Based on 148 reviews

Civic & Social Organization

29%

Non-Profit Organization Management

26%

Food & Beverages

16%

Computer Software

16%

Other

13%

## Pros and Cons

Intuitive workflow and onboarding

95% positive reviews out of 331

Most reviewers indicate ease of use enables quick adoption, efficient training, and smooth daily operations.

High cost for features

37% negative reviews out of 115

Some reviewers describe pricing as expensive, with advanced features locked behind costly plans and limited flexibility.

Nolan H

Buyer, 51 - 200 employees.

"From the beginning, the approximate monthly user license fee near $100 seemed high, but not for a system that was sold to us as an all-encompassing platform. As it turns out, Upkeep fell far short of that level. "

Collaborative task management platform

95% positive reviews out of 123

Most reviewers describe team communication as streamlined, improving coordination, task assignment, and overall productivity.

David O

software developer , 11 - 50 employees.

"using the application to share work orders has helped us to accomplish more task as team since we can support one another"

Frequent technical disruptions

57% negative reviews out of 84

Some reviewers report bugs and issues, including app crashes, glitches, and unreliable synchronization, causing frustration.

Simple and intuitive design

95% positive reviews out of 74

Most reviewers find the user interface straightforward, visually clean, and easy to navigate across devices.

Slow and inconsistent updates

40% negative reviews out of 63

Some reviewers comment updates can cause delays, inconsistent terminology, and occasional loss of work progress.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Mobile Access

4.3 (47)

40.43% of 47 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Work Order Management

4.2 (43)

51.16% of 43 reviewers that rated this feature as important or highly important

Creating, assign, and track jobs and/or tasks for work orders

Preventive Maintenance

4.2 (40)

55.00% of 40 reviewers that rated this feature as important or highly important

Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements

Calendar Management

4.4 (30)

40.00% of 30 reviewers that rated this feature as important or highly important

Track and manage schedules and meetings via an integrated calendar

Inventory Management

4.3 (30)

50.00% of 30 reviewers that rated this feature as important or highly important

Track and manage inventory levels to maintain proper supply

Scheduling

4.2 (30)

46.67% of 30 reviewers that rated this feature as important or highly important

Plan availability and assign specific time slots for tasks and resources

UpKeep 180 features

Define levels of authorization for access to specific files or systems

Integrate with a third-party accounting system

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage various aspects of appointments including booking, rescheduling, canceling

Schedule appointments via a calendar

Manage adding fixed assets to proposed budgets

Manage assets throughout their lifecycle to optimize profit

Manage, prioritize and plan for capital expenses

Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

A record of all activities within the system, including user access, changes made, etc.

Automatically populating fields or sections within a form

Automatically create schedules based on business needs or employee availability and qualifications

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Scan barcodes to ensure accurate pricing and label tracking

Identify and track items using barcode tags or RFID (radio-frequency identification) tags

Compare key metrics for the business against prominent players in the industry

Create, manage, and send invoices or bills to customers

Material list of manufacturing parts and associated costs

Accounting functionality within the system, not requiring integration with third-party tools

Track and manage schedules and meetings via an integrated calendar

Schedule the calibration of instrumentation and maintenance requirements

Track the status of assets and whether they're checked in or out

An itemized to do list that can be edited as tasks are completed

Schedule in-person or online classes

Ensure all properties are adhering to government and legal codes

Provides a channel for team members to share media files, communicate, and work together

Designed to serve commercial properties

Track and manage adherence to policies for any service, product, process, or supplier

Track and report regulatory data to either internal management or external stakeholders

Identify component attributes like servers, hardware, software, and manage relationships across all services

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Track, store, and access client contracts or licenses

Process to track, record, and analyze expenses that occurred over the entire duration of a given project

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Graphical representation of data

Track and manage the decline in value of assets and plan for improvements

Electronic signing method that validates the authenticity and integrity of a digital document

Manage sending personnel and resources to a site as needed

Plan when and how to dispose of outdated or decommissioned assets

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Track unplanned equipment or network failures

Assemble applications and processes by dragging over and arranging pre-built components

Digitally sign online documents

Assign working shifts or tasks to employees based on their availability

Track energy consumption and/or manage energy-saving measures.

Manage procedures that ensure organizational equipment remains in working condition

Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed

Track the location of specific equipment at all times

Manage and track high-value assets including office equipment, furniture & more

Manage the maintenance of building facilities

Schedule facilities, such as athletic fields, venues, and convention centers based on their availability

Track and store information regarding failed inspections

Store and access documents, forms, and photos in one centralized place

Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history

Management of commercial motor vehicles for work-related purposes

Specifically for mechanical devices such as vehicles, factory equipment, and tools that include ductwork

Designed to be used by kindergarten, primary, middle, and senior secondary schools.

Form predictions based on past and present data/trends

Create and design new forms from scratch using templates and design tools, or scan and convert existing forms into the system

Store, manage and track all forms in a centralized location

Monitor and track fuel consumption and costs

Search for specific words or phrases within a document or database

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

Information, data and reports that are being tracked over time

Process images and automatically scan for data

Manage and track all disruptions and incidents

Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards

Cross-checking financial records with physical inventory counts and records

Monitor product stock levels

Track and manage inventory levels to maintain proper supply

Maintain and control the stock level of inventory

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Managing inventories and tracking changes to hardware and software configurations

Monitor the movement of one or more IT assets throughout the organization

Collect, organize, and track inventory/product data including item numbers, descriptions, etc.

Calculate total itemized costs, including initial costs and any changes

Manage and track all job information and associated tasks

Establish procedures for monitoring locations of keys

Group and package individual but related items as one package set

Report on the allocation and distribution of labor costs across projects

Identify the physical location of an individual, asset, device, etc.

Manage, maintain and track the performance of assets and equipment

Schedule predetermined or ad hoc maintenance services and labor requests

Software specialized for manufacturers to track work orders, bills of materials, and manufacture orders to help streamline operations

Create custom maps

Material requirements planning software manages the scheduling and inventory control for manufacturers.

Manufacturing execution systems focus on quality control in the production process.

Access software remotely via mobile devices

Capture signatures via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

Manage and support multiple locations

Ability of websites, web applications, or mobile applications to function without an active internet connection

Book meetings and appointments through a website or digital platform

Track/log the amount of time employees worked per job using a timer

Track orders throughout the fulfillment process

Track parts inventory levels and manage re-stocking

Swipe a credit card or manually process payments while with the customer in the field

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms

Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements

Arrange tasks based on the level of priority or urgency

Streamlining repetitive tasks and activities through automated and predefined workflows

Organize and manage all processes/procedures involved in purchasing goods and/or services

Ability to link barcodes or serial numbers with specific items for identification

Plan and schedule the use of production resources

Statistical data that helps identify improvement areas, delays or interruptions, and output of an employee

Plan and coordinate all the resources, costs and time needed to execute assignments

Create, send, and track purchase orders and their statuses

Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity

Matrix barcode that stores information

Ensure that quality requirements and standards are met across production processes

Focuses on improving processes by collecting data and spotting bottlenecks or other challenges.

Generate quotes or estimates for customers

Analyze and gain insights into data in real-time

Receive data and information in real time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Based on availability, instantly confirm or deny a request when a new booking is made

Receive system updates as soon as any changes are made

Schedule repeating appointments based on a duration of time

Timed notification for any upcoming task, deadline, appointment, or activity

Purchase and replenish product stock based on inventory levels and needs

Allows service businesses to track ongoing repairs

Sample of reports that could be customized as needed or used as is

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Review, approve and cancel requests for goods/services to be purchased

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

For residential properties

Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process

Track and facilitate returns of products sold

Identify and analyse the reasons behind accidents

Plan daily routes to optimize employee scheduling and provide directions

Identify and assess hazards to ensure the well-being of employees, assets, and the environment

Plan availability and assign specific time slots for tasks and resources

Search and filter data across systems to locate required information by entering keywords or certain criteria

Online portal through which end users can access the system, manage tasks, or obtain information

Track and assign specific serial numbers to products

Track work performed and resources used for past customers, sites, or assets

Assign, track and manage customers' service requests such as service enquiry, feedback/complaints and more

Internal and external product tracking codes

Manage occupancy and space utilization in facilities and buildings

Track the status over time for a request, process, asset, or transaction

Track information, qualifications, and contact details of subcontractors

Manage all supplier data and operations

Manage the planning and execution of supply chain activities

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Create, manage and track all task activities and progression

Track and manage the scheduling of tasks

Oversee technicians and track their assigned work orders

Create, save, and re-purpose templates for emails, forms, etc.

Set up connections to third-party platforms to improve business processes

Allows fleets and service businesses to track the condition of tires on their vehicles

Track and document the history, application, or location of an item or activity

Review data from past periods to reveal recurring tendencies and predict future performance

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Allows fleets and service businesses to track information about their vehicles.

Vendor takes full responsibility for maintaining an agreed inventory of the material on behalf of the buyer

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Track revisions and updates made to files and navigate between different versions

Allow organizations to streamline the check-in process for visitors.

Manage and track operations and inventory within warehouses

Track the duration and expiration of warranty as well as any obligations under that warranty

Create a new work order

Creating, assign, and track jobs and/or tasks for work orders

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.4 (1,311)

4.4

Based on 1,311 reviews

## Pricing

Value for money

4.5 (1077)

Free Trial

[View pricing plan details](https://www.capterra.com/p/145635/UpKeep/pricing/)

Essential

$20.00

Per User,Per Month

It includes:

-   Unlimited Work Orders
-   Custom Tasks
-   Unlimited Request User Licenses
-   Asset Management
-   24/7 Phone, Email, Chat Support
-   Intelligence Suite (AI Features)

Premium

$55.00

Per User,Per Month

It includes:

-   Preventive Maintenance Optimization
-   Custom Checklists
-   Inventory Management/Costing
-   Time and Manpower Tracking
-   30 Day Analytics & Reporting
-   Intelligence Suite (AI Features)

Value for money

4.5 (1,077)

4.5

Based on 1,077 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[

Xero](https://www.capterra.com/p/120109/Xero/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Procore](https://www.capterra.com/p/56250/Procore/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (1103)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (1,103)

4.7

Based on 1,103 reviews

## User reviews

Overall rating

4.6

Based on 1,322 reviews

Filter by rating

5(902)

4(370)

3(41)

2(9)

1(0)

Mentioned topic

Sorted by most recent

Stephanie O.

Owner

Professional Training & Coaching

### "Greatly satisfied customer "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 18, 2026

Overall, my experience with UpKeep was positive. It’s a user-friendly platform that simplifies maintenance management, improves organization, and enhances team coordination. While there are some limitations with advanced features and customization, it effectively streamlines day-to-day operations and adds clear value for maintenance teams.

Pros

What I liked most about UpKeep was its intuitive interface and efficiency in streamlining maintenance workflows. It made tracking work orders, managing assets, and improving team communication straightforward and effective.

Cons

What I liked least about UpKeep was that some advanced features felt limited without higher-tier plans, and occasional performance lag could slow down workflows. Additionally, customization options for reports and dashboards could be more flexible.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JE

Jennifer Elizabeth P.

Backend Developer

Information Technology and Services

### "My Upkeep Reciew"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 1, 2026

It’s best among it kind, mobile friendly and very easy to operate. I will recommend it to my partners if the update issue can’t be fixed

Pros

The fast that it was incredibly ease to learn is what I like most about the app and also the amazing barcode scanning feature

Cons

The pricey and also I always face some difficulties when ever I update the app, the bug is unbearable

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

DMV Clerk

Automotive

### "Upkeep review "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 8, 2025

My overall experience has been great. I am surprised that many more people don’t know or are using UpKeep.

Pros

I like how I am able to streamline work, manage assess and tracks inventory all in one place. It takes away the usage of having to keep up with it via paper

Cons

Only thing I can say I don’t like about upkeep is that I did not find out about this sooner as I have had nothing but great experiences

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Founder

Machinery

### "Alright Experience"

2.0

Overall Rating

2.0

2.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

1/10

May 30, 2025

it was expensive for what it gave me and buggy too. The customer support was not the best because they took forever to answer

Pros

It's alright, mobile app was nice for my technicians, and I was able to track the reporting on my work orders for my team

Cons

Wasn't able to customize at all, and the system was done more often than not which caused too many problems for me and my team

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Engineer

Machinery

### "Everyday use"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

May 30, 2025

I use it daily at my workplace, and it gets the job done. It keeps record of all the maintenance done to the assets that are listed

Pros

Solid software for daily maintenance of production assets, easy to get around and constant updates to the product.

Cons

Some of the user functions are missing from the software, sometime when there are too many assets or parts listed, it gets hard to navigate.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BR

Brandon R.

Registered Behavior Technician

Hospitality

### "My Experience With UpKeep"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 26, 2025

While UpKeep has a relatively slow UI and occasional bugs, I think it facilitates easy creation, assignment, and tracking of work orders in real time very well.

Pros

I really love that it offers great benefits for businesses, such as reduced downtime, improved efficiency, and enhanced asset management.

Cons

I don't like that there is limited customization, higher costs for advanced features, and limited automations in free or lower-tier plans.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MS

Mehran S.

manager

Information Technology and Services

### "UPKEEP! A great asset operations management platform"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

March 8, 2025

My overall experience has been very positive. It has helped our organization to become more efficient in doing day to day operations and also perform long term reviews.

Pros

The thing which i most like about upkeep is its availability of different options to do different tasks. You can do almost everything with upkeep from managing people, asset management, access to reports and analytics etc.

Cons

It has a learning curve and takes some time to get used to as there are many different options which can easily be messed up with one another. I take some time to learn about the software

Switched from

[Slack](https://www.capterra.com/p/135003/Slack/)

[UpKeep DataHub](https://www.capterra.com/p/10006083/UpKeep-DataHub/)

because our work required to the other program had limited options

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MO

Mehmed Oguz S.

Research Assistant

Higher Education

### "With UpKeep asset management is quite easy"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

January 24, 2025

Pros

For the management of the assets UpKeep is a reliable platform.

Cons

UpKeep should release a a version which is enriched in term of third party integrations.

Switched from

[Fiix](https://www.capterra.com/p/74916/Fiix/)

[Smartsheet](https://www.capterra.com/p/79104/Smartsheet/)

UpKeep is a betetr option in terms of inventory management.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AM

Amber M.

Office Manager

Hospital & Health Care

### "Good Program with UpKeep"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

January 18, 2025

UpKeep has so far been a positive experience. No major hang ups or mishaps. No major technical issues as of yet. Again, so far it has definitely been a positive experimence with Upkeep!

Pros

I like all the features available for the UpKeep program.. It's user friendly for all of our employees using it to up to date.

Cons

I like all the features available for the Upkeep program.. It's user friendly for all of our employees using it to up to date. So far, there really isn't anything I dislike or like least about UpKeep.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MB

Marika B.

Human Resource Manager

Health, Wellness and Fitness

### "UpKeep Is an Amazing and Friendly CMMS Platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 30, 2024

So far so good. the experience I have with UpKeep is amazing.

Pros

UpKeep has been a consistent and friendly CMMS solution that suits our company's needs. I love the ease of customization of UpKeep.

Cons

I do not have reasons to complain about UpKeep. UpKeep is amazing and flawless.

Switched from

[Limble](https://www.capterra.com/p/162600/Limble-CMMS/)

[Eagle CMMS](https://www.capterra.com/p/120750/Maxpanda-CMMS/)

[eMaint CMMS](https://www.capterra.com/p/100468/eMaint-CMMS/)

[Valuekeep](https://www.capterra.com/p/142381/Valuekeep/)

[TME CMMS](https://www.capterra.com/p/123384/TME-CMMS/)

UpKeep is more consistent and friendly to use.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/145635/UpKeep/reviews/)

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Popular comparisons

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[Asset Essentials vs UpKeep](https://www.capterra.com/compare/113574-145635/AssetEssentials-vs-UpKeep)[Fiix vs UpKeep](https://www.capterra.com/compare/74916-145635/Fiix-vs-UpKeep)[eWorkOrders CMMS vs UpKeep](https://www.capterra.com/compare/90092-145635/eWorkOrders-CMMS-vs-UpKeep)[FMX vs UpKeep](https://www.capterra.com/compare/130563-145635/FMX-vs-UpKeep) 

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