Map My Customers

Map My Customers

4.5 / 5 6 reviews

Who Uses This Software?

Field sales and field service companies of all sizes.


Average Ratings

6 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $7.99/month/user
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Map My Customers
  • www.mapmycustomers.me
  • Founded 2015
  • United States

About Map My Customers

Map and share your customers. Increase your sales numbers and sync informationt to your mobile devices.


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Map My Customers Features

  • Analytics
  • Content Management
  • Dashboard Creation
  • Filtered Views
  • OLAP
  • Relational Display
  • Simulation Models
  • Visual Discovery

Map My Customers Reviews Recently Reviewed!


Capterra-loader

Fantastic app was great support.

Jun 04, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money

Pros: Customer service is totally awesome. Just an all-around great app, and fully featured when used online with the PC. Integrate beautifully to iOS calendar.

Cons: Wish it had auto capitalize. This is the only thing I did not enjoy. I found this a little frustrating but not a dealbreaker by any means.

Great app

May 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Very helpful and easy to use while on the road, love seeing my customers on the map, like having contact info and ease of adding notes with check in

Cons: Would like to add images to emails, make the emails seems more visually appealing and interesting to encourage opening

Easy to deploy

Apr 28, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Auto check ins by site, route creating and saving. Sharing contacts and routes. Knowing where we are on our government clients. Site information

Cons: Nothing yet has been great to start with the organization helped our staff get organized and keep track of leads

Great but not all that I need

Apr 18, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Mapping feature. Automation into phones maps for drive routes. Can be used on all platforms with no issues.

Cons: Lack of column customizations. Native CRM is too basic. Needs more intergrations to other companies.

Capterra-loader

Efficient, Easy to use, necessary tool for Sales Reps

Apr 11, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I had tried Badger Maps first since I had heard so much about it. For me, there was a steep learning curve to it and to be honest...I just don't have that kind of time to invest. This app made it SO easy to do everything from start to finish. I now have a great handle on my customers, my leads, my routes, etc. WELL WORTH THE MONEY after the initial trial period ends.

Cons: Only drawback I have found is that it can sometimes be glitchy when using the app on my laptop. The glitches are easy fixes though and really minimal.

Having just taken on a new product, I am on the road again. Searching for a Route Planner....

Mar 09, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Following previous bad experiences with various apps that look beautiful but fail on functionality, I have to say this is a fabulous piece of software. Having not had to plan road trips and cold calling for a some years, I felt sure there must "be an app for that". Wow, this is it. The ability to maximize one's time and search for new prospects in a given area is fantastic. There is an automatic check-in feature and an email/app notification of overdue reminders for use when follow-ups have been scheduled. Brilliant. The customer support is world class, I cannot fault the enthusiasm of the team in helping me get set up. It works on both Desktop (for me Mac) and mobile. The iOS is stunningly beautiful, whilst the Android app mimics the UI of the desktop. I understand a new Android update is coming inQ2. Not complicated, but feature reach, it is a little difficult to learn. I have only been on this for one week and had great help from all at MMC in getting up to speed. Nothing is too much trouble for them. Any field sales professionals should try this - it works. I also tried Badger but have been swayed by two things - the clean modern UI and the support. Thank you Steve and all the team...

Cons: There is a lack of consistency in the date format across the app which drives me nuts. I am sure they can fix it. e.g 4/3/2018 - in the States that is 3rd April but in Europe the 4th March. In some parts of the app, it is shown as 4 March 2018 so it would be great if this is carried throughout as much of the data in the app is for contact management and date relevant. As stated in the previous paragraph, I am only in week one and will have more to say in a couple of weeks time so will update the review then.

Overall: Much more efficieny use of time, both on the road and at the planning stage.