# Map My Customers Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Map My Customers Software - reviews, pricing plans, popular comparisons to other Route Planning products and more. Source: https://www.capterra.com/p/145636/Map-My-Customers --- # Map My Customers Software Review 2026: Features, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Map My Customers ## What is Map My Customers? For field sales teams looking to drive more revenue. Equip reps with a mobile app that helps them plan and track their day, enables them prospect from the field, and ensures accounts never slip through the cracks. ## What is Map My Customers used for? [Data Visualization](https://www.capterra.com/data-visualization-software/)[Field Sales](https://www.capterra.com/field-sales-software/)[Contact Management](https://www.capterra.com/contact-management-software/) Top alternative Featured Overall rating Based on 69 user reviews Reviews sentiment Positive 94% Neutral 3% Negative 3% Starting price $60 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Map My Customers?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.mapmycustomers.me&name=Map My Customers) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Map My Customers 4.5 (69) VS. [4.4 (329)](https://www.capterra.com/p/157262/QuickBase/reviews/) Starting Price $60 Flat Rate, Per Month Starting Price $35 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (69) Ease Of Use 4.1 (284) Value For Money 4.6 (60) Value For Money 4.1 (196) Customer Service 4.5 (60) Customer Service 4.3 (235) ## Map My Customers alternatives [4.2 (1,311)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.3 (167)](https://www.capterra.com/p/130199/LeadSquared/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.6 (19)](https://www.capterra.com/p/10008826/Atlas/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars Highest Rated [OnePageCRM](https://www.capterra.com/p/157679/OnePageCRM/) [4.8 (101)](https://www.capterra.com/p/157679/OnePageCRM/reviews/) Starting price $9.95 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/157679/OnePageCRM/) [View all alternatives](https://www.capterra.com/p/145636/Map-My-Customers/alternatives/) ## FAQs about Map My Customers Overview ### Which roles and teams benefit most from Map My Customers? Map My Customers is most used by field sales teams, territory managers, account executives, and sales leaders who need efficient route planning, account mapping, and visit tracking. Owners, managers, and client-facing teams use it to organize territories, prioritize prospects, improve coverage, and gain visibility into customer activity across regions. Answer based on 69 reviews Overview ### What company size and specific industries is Map My Customers built for? Map My Customers is designed for outside sales teams at small and mid-sized businesses that need better visibility into customers and rep activity in the field. It is a fit for companies that manage mobile sales representatives and want to improve rep productivity across field-based sales operations. Features and Usability ### What are the key features of Map My Customers? Map My Customers includes core field-sales features like customer mapping, route optimization, territory management, and a mobile app. Reviewers also highlight dashboard reporting, spreadsheet import for account data, notes and activity tracking, reminders, and calendar sync. These features support daily route planning, account organization, and sales pipeline visibility. Answer based on 24 reviews Pricing ### Is Map My Customers worth it for sales teams? Map My Customers helps sales teams save travel time, organize territories, and spot opportunities, which often makes the product feel worth the cost. Field reps, insurance teams, and growing businesses value route planning and account mapping, though some buyers question pricing, CRM connections, loading speed, and long-term return. Answer based on 21 reviews Pricing ### How much does it cost and what fees or limitations are included? Map My Customers starts at $60/month for the Personal plan, with the Team plan at 105/user/month and a free trial available. Reviewers say the price, features, and routing can be worth it, but several call the monthly cost high, dislike the jump between plans, and mention annual prepayment concerns. Answer based on 11 reviews Integrations ### Which third-party tools and platforms does Map My Customers integrate with? Map My Customers integrates with 4 third-party platforms: HubSpot CRM, Salesforce Sales Cloud, Zoho CRM, and Zapier. The catalog covers CRM connections and automation through Zapier, giving teams options for syncing customer data with widely used sales and workflow tools. Answer based on 4 reviews Getting Started and Support ### What training and onboarding options does Map My Customers offer? Map My Customers provides in person training, live online sessions, webinars, documentation, and videos. These formats support guided instruction, scheduled group learning, self-paced reference, and recorded walkthroughs for teams getting started with the product. Answer based on 3 reviews Getting Started and Support ### What customer support options does Map My Customers offer, and how do users rate the experience? Map My Customers offers email/help desk, a knowledge base, and chat. Users often describe support as responsive, easy to reach, and helpful during setup and troubleshooting, with chat replies sometimes arriving within minutes. Some reviewers report delayed follow-up in chat, difficulty reaching support at times, and frustrations around contract or access issues. Answer based on 19 reviews Features and Usability ### Is Map My Customers easy to use? Map My Customers feels easy to learn for most field sales teams, especially on mobile for routing, notes, and account lookup. Many users like the clear map view and quick setup, though some mention a learning curve at first, a clunkier desktop experience, and limited customization in certain areas. Answer based on 24 reviews ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Reporting/Analytics 4.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Activity Tracking 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and document all activities across devices, networks, and other systems CRM 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Customer Database 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important A collection of customer information such as contact details, demographics, previous interactions, etc. Opportunity Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track all opportunities for potential sales and convert them into recurring revenue Reporting & Statistics 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Map My Customers 31 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Software's ability to perform similar action on multiple similar files simultaneously Synchronize with other calendars to view mutual availability and schedules Notifications/alerts for upcoming events or tasks Manage contact details and communication with clients Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Customize data fields to support various needs and use cases Alter the layout and content of reports Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Track delivered, received, and opened emails Operate/access software on iPad Devices Manage the process of attracting and converting business prospects into leads Store information about leads or contacts and track, manage and nurture them throughout the sales process Access the system via a mobile application Track all opportunities for potential sales and convert them into recurring revenue Visual representation of sales prospects & how many deals are in your sales funnel, the stage each deal is in, and the value of deals. Tools designed to streamline the process of lead generation and management for sales teams Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Pipeline view and tracking lead status Reports specific to sales analysis for trends and strategies Group leads or contacts based on their specific characteristics Share contacts with other applications like Gmail and CRM Create, manage and track all task activities and progression Organize customer data and accounts by user or geography Set up connections to third-party platforms to improve business processes Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.4 (69) 4.4 Based on 69 reviews ## Pricing Value for money 4.6 (60) Free Trial [View pricing plan details](https://www.capterra.com/p/145636/Map-My-Customers/pricing/) Personal $60.00 Flat Rate,Per Month It includes: - Activity Tracking - Activity Tracking and Reports - Check-Ins - Data Visualization - Groups & Filters - Instant Notes - Lead Generation - One-Way CRM Integration - Quick Actions - Route Optimization - Routing - Support via Chat and Email Team $105.00 Per User,Per Month It includes: - Activity Tracking - Activity Tracking and Reports - API Access - Check-Ins - Data Visualization - Dedicated Account Manager - Groups & Filters - Guided Onboarding - Instant Notes - Lead Generation - One-Way CRM Integration - Quick Actions - Route Optimization - Routing - Support via Chat and Email - Team-Wide Reporting and Dashboards - Training and Change Management - Two-Way and Custom CRM Integration - User Permissions Value for money 4.6 (60) 4.6 Based on 60 reviews ## Integrations [ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Zapier](https://www.capterra.com/p/130182/Zapier/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (60) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (60) 4.5 Based on 60 reviews ## User reviews Overall rating 4.5 Based on 69 reviews Filter by rating 5(44) 4(21) 3(2) 2(0) 1(2) Mentioned topic Sorted by most recent MC Mitch C. Outside Sales Chemicals ### "Map My Customer is the best" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 24, 2025 I highly recommend, easy to check in, search for like companies while in a certain area and maximize your sales time in front of customers. Pros Super user friendly with a lot of great features that are constant evolving to allow for the best interface available to the public. Cons sometimes the filtering is tough to navigate and not all of the features apply to both mobile and desktop versions Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Omar M. Environmental engineering Environmental Services ### "Out of three apps I tried, this is the best" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 December 27, 2021 Pros Great involvement with the city, liquid and simple to utilize. I can see every one of the customers is situated in an aide and it is easy to find it with a bit of the screen. I like the planning capacity and note taking. Cons Need more regular updates and improve the price Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Cassandra N. Marketing Manager - West Commercial Real Estate ### "Map My Customers Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 16, 2020 Excellent. Great customer service and wonderful response time! Pros It is very easy to use, especially being able to upload a CSV sheet to establish all addresses. Cons I don't feel the need for a people feature since I have that information under companies. Switched from [ZeeMaps](https://www.capterra.com/p/210469/ZeeMaps/) ZeeMaps didn't meet our needs Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LZ Larry Z. Territory Manager Medical Devices ### "Easy to use but a bit spendy." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 13, 2020 Pros Once all the information is entered initially, the program is very easy to use and add additional information. Customer service is exceptional!!! Always available to trouble shoot and take suggestions very seriously. Cons The cost is a little high; $60/month. Have to pay $10 more per month for monthly vs. $600/ year-($50/month) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BK Branden K. Territory Manager Medical Devices ### "Good Product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 31, 2020 Pros It is user friendly and easy to navigate. Cons It takes a while for you to input the leads into the software. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TP Thomas P. Outside Sales Facilities Services ### "Easy To Use - Limits Windshield Time" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 July 21, 2020 Pros The routing options are very helpful. Allows me to efficiently route my day and limits my driving time. Cons I wish Map My Customers could link to my companies CRM so I can easily pull up order history and info. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AO Amber O. Client success manager Financial Services ### "Time is money!!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 July 21, 2020 Pros I love the convenience and efficiency that this app entails! It’s helped me organize all 200+ of my accounts. Cons Sometimes it will randomly kick me out or change the default map to google maps, when I use Apple Maps. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Joe W. Territory Manager Medical Devices ### "Amazingly Efficient" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 9, 2020 Keeps me extremely organized and easy to use. Pros Being able to input info in the go. Saving time on routes and being organized to allowing for more customers to be seen. Cons I do not find anything I dislike. I would recommend map my customers to any outside sales representative. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SZ Stephanie Z. Territory Manager Medical Devices ### "It’s Great!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 22, 2020 10/10 Pros It’s easy to use, the software integrates well with my phone Cons It has glitches so it requires you to log in often to get a refresh Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Carlos M. A. Regional Sales Manager Capital Markets ### "Sales Sales Sales" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 June 9, 2020 Overall good product. Incredibly helpful to track deals, sales people and the sales funnel. Pros The follow up process is seem seamless. No more deals falling through the cracks. Input the information once and click click click your following up as often as you see fit. Cons Some migration issues with the data but overall good information. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/145636/Map-My-Customers/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.