# Page 3 | Map My Customers Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Map My Customers the right Route Planning solution for you? Explore 69 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/145636/Map-My-Customers/reviews --- Map My Customers 4.5 (69) [View alternatives](https://www.capterra.com/p/145636/Map-My-Customers/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Map My Customers ## Showing most helpful reviews Showing 51-69 of 69 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use NM Nick M. Sales Manager Food & Beverages Used the software for: I used a free trial ### "MMC Initial Review" May 7, 2020 4.0 I would recommend this app to anyone, I've used many different CRM tools and this is the best I've found thus far. Pros Functionality from the web platform to the app. Real-time updates. Effortless importing and exporting of clients. Cons Pins don't distinguish between banners that have the same parent company. We work with the largest grocery banners and it makes things confusing when looking for select stores to create comments and routes. Review Source JB Josie B. Sales rep Food & Beverages Used the software for: Less than 6 months ### "Easy and efficient " June 28, 2019 5.0 It’s been exactly what I’ve needed as an independent sales representative. My days are incredibly more efficient and I’ve been able to contact accounts a lot more frequently thanks to a few of the tools available on this app. Pros I’m a sales rep and this app has been a lifesaver in maintaining organization. Easy to navigate and a ton of useful functions to increase efficiency. Cons The price jump between the lowest package and the package higher. Review Source AO Amber O. Client success manager Financial Services Used the software for: 1-2 years ### "Time is money!!" July 21, 2020 4.0 Pros I love the convenience and efficiency that this app entails! It’s helped me organize all 200+ of my accounts. Cons Sometimes it will randomly kick me out or change the default map to google maps, when I use Apple Maps. Review Source CB Clarissa B. Contracting Specialist Insurance Used the software for: 6-12 months ### "Superb Functionality" March 9, 2020 4.0 Pros I love the ease of use and the visual aspect of the software. The color scheme of the programs makes the program even more attractive to use and navigate. Cons When doing our initial data dump (which was almost a year ago now) we noticed several duplicates in accounts and were unsure why. As a result, we are still going in to clean up the program. Review Source RO Reiv O. Technician Consumer Services Used the software for: Less than 6 months ### "MMC Review " June 26, 2019 5.0 Pros Just wanted to express my opinion on this app. I’ve used various apps to log customers and keep records etc. This app is however by far the best and most versatile app. All the functions involved in this app truly help the speed and functioning of my day to day actions. Using routes and setting up various customers within the route and optimising it really saves tremendous amounts of time. Keeping on top of customers, sales and service has been easier than ever since using the app. I would highly recommend this product! Cons The biggest con with this program is when optimising a route it doesn’t take into account traffic/live traffic. This can effect the finish time drastically. Review Source MC Matthieu C. Sales representative Food Production Used the software for: Less than 6 months ### "Excellent GPS based CRM getting better and better everyday" April 15, 2019 5.0 Really helped me to geolocate my customers and a huge amount of time saved. Easy to set up and use. The Ios app is quite good and getting better and better everyday ! Pros Easy to use, quick, intuitive, fast and reactive customer service Cons still things to be improved (link to calendar, cache on mobile app etc) Review Source CT Christy T. Account Executive Medical Devices Used the software for: Less than 6 months ### "Map My Customers is great!" March 18, 2020 5.0 It has really helped me organize all my clients! Pros The support team is always there to answer any question! Map my customers is very user friendly and very easy to navigate. Cons Sometimes the app will drain my phone battery but the benefits outweigh this con! Review Source MC Mitch C. Account Executive Medical Devices Used the software for: Less than 6 months ### "Great Tool" May 6, 2020 5.0 Pros The route optimization and ability to upload customers via spreadsheet. Cons Cost is a little high per month as it doesn’t make sense for me to purchase a year sub due to expense reasons. Review Source VR Verified Reviewer Supply Chain Director Renewables & Environment Used the software for: Less than 6 months ### "May my Customers for Business " December 4, 2018 3.0 Pros great software to get a clear picture on locations of all customers and prospects. Cons can be slow to upload information and takes time to learn all functions of the software. Review Source SF Shaun F. Sales Medical Devices Used the software for: Less than 6 months ### "Great for mapping" March 8, 2019 4.0 Good experience I will keep experimenting with this app for a while. Pros There are a lot of features that are available for a field sales person Cons Check ins and mapping customers can be buggy Review Source PG Paige G. Sales Rep Medical Devices Used the software for: Less than 6 months ### "Use it" June 2, 2020 5.0 So far overall it great. Pros Easy to use software. Makes routes for the customers I need to see Cons More about deals instead of clinics for Medicare device reps that would be nice Review Source YP Yann P. Sales Director Luxury Goods & Jewelry Used the software for: Less than 6 months ### "New user with hospitality " January 10, 2020 5.0 Exactly what I need to work on the road Pros Easy implementation. Very intuitive. Accessible on the phone. Cons Some small glitches corrected little by little Review Source SZ Stephanie Z. Territory Manager Medical Devices Used the software for: Less than 6 months ### "It’s Great!" June 22, 2020 5.0 10/10 Pros It’s easy to use, the software integrates well with my phone Cons It has glitches so it requires you to log in often to get a refresh Review Source SF SYLVIA F. Medical Sales Representative Hospital & Health Care Used the software for: Less than 6 months ### "Getting easier" November 22, 2019 4.0 Our company really needed an CRM so i was happy when MMC was introduced, going to take a little time to become proficient in utilization. Pros ease to list activities, routing user friendly, mobile adaptability Cons valuation not very good terminology a little different in what I'm accustomed to using Switched from [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) company decision Review Source BK Branden K. Territory Manager Medical Devices Used the software for: Less than 6 months ### "Good Product" July 31, 2020 5.0 Pros It is user friendly and easy to navigate. Cons It takes a while for you to input the leads into the software. Review Source RT Richard T. Estimator Construction Used the software for: Less than 6 months ### "Great for the field" January 10, 2019 4.0 I don’t need to scramble to find customer information or navigate the field Pros It helps me to visualize my area at a glance. Cons I haven’t run into many issues since I started using the program Review Source SB SCOTT B. Sales Manager Warehousing Used the software for: 6-12 months ### "Helpful with Organization" January 29, 2020 4.0 I love seeing my hundreds of customers pinned on a map which was quite easy to do. Pros I love how it maps out all your customers for you from a simple spreadsheet. Cons It does not have a direction software so it can give you directions to each. For example, No integration with Apple Maps Review Source AK Anthony K. ISC Used the software for: Less than 6 months ### "Great but not all that I need" April 19, 2018 4.0 Pros Mapping feature. Automation into phones maps for drive routes. Can be used on all platforms with no issues. Cons Lack of column customizations. Native CRM is too basic. Needs more intergrations to other companies. Review Source SP Spencer P. Marketing Food & Beverages Used the software for: Less than 6 months ### "Good Price" May 22, 2019 4.0 Pros The pricing doesnt compare to other route optimizers Cons Not the easiest software to get used to. Review Source Similar Products Featured