--- title: "CloudEngage Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about CloudEngage Software - reviews, pricing plans, popular comparisons to other Personalization products and more." source_url: "https://www.capterra.com/p/145641/CloudEngage/" page_type: "product" language: "en" --- # CloudEngage Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) CloudEngage ## What is CloudEngage? CloudEngage empowers you to create and nurture your community. We do this by creating elegant, scalable, cutting edge and highly personalized tools that allow you to communicate and serve unique content to your audience. Video Chat with Chord Connect Personalized Live Chat with Chord Chat Video-Forward Social Engagement Platform, Chord Communities Automated data gathering with AIM Personalized Web Experiences with Personalize AI-Powered Self-Service with AnswerDash ## What is CloudEngage used for? [Personalization](https://www.capterra.com/personalization-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $295 Per User, Per Month Free trial not available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## CloudEngage Overview Updated August 2026 AI summary CloudEngage enables businesses of all sizes to tailor online experiences through website personalization and behavioral targeting, supporting A/B testing and website analytics. It offers additional features such as account-based marketing, campaign segmentation, and contextual targeting. Delivered as a cloud-based SaaS, CloudEngage is suitable for organizations seeking to optimize engagement through targeted content and customer profiling. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CloudEngage 0.0 VS. [4.3 (716)](https://www.capterra.com/p/75130/Marketo-Lead-Management/reviews/) Starting Price $295 Per User, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 3.8 (1,423) Value For Money 0.0 (0) Value For Money 3.9 (1,316) Customer Service 0.0 (0) Customer Service 3.9 (1,212) ## CloudEngage alternatives [GMass](https://www.capterra.com/p/168452/GMass/) [4.8 (1,423)](https://www.capterra.com/p/168452/GMass/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/168452/GMass/) Highest Rated [Luigi's Box](https://www.capterra.com/p/186030/Luigi-s-Box/) [4.9 (110)](https://www.capterra.com/p/186030/Luigi-s-Box/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/186030/Luigi-s-Box/) [Personizely](https://www.capterra.com/p/177632/Personizely/) [4.9 (38)](https://www.capterra.com/p/177632/Personizely/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/177632/Personizely/) [Insider One](https://www.capterra.com/p/160085/InOne/) [4.8 (18)](https://www.capterra.com/p/160085/InOne/#reviews) Starting price $1000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/160085/InOne/) ## FAQs about CloudEngage Overview ### What company size and specific industries is CloudEngage built for? CloudEngage is designed for retail, hospitality, automotive, travel, food and beverage, and SaaS businesses, as well as other companies focused on improving conversion through personalized omnichannel marketing. The description does not limit the product to a specific company size, so it appears suitable for a range of business sizes. Features and Usability ### What are the key features of CloudEngage? CloudEngage offers website personalization, behavioral targeting, contextual targeting, and campaign segmentation for delivering tailored experiences. Its core feature set also includes A/B testing, customer profiles, content analytics, reporting and analytics, and website analytics, plus drag-and-drop tools for managing experience management and account-based marketing campaigns. Getting Started and Support ### What training and onboarding options does CloudEngage offer? CloudEngage provides in person training, live online sessions, webinars, and documentation to help teams get started. In person and live online formats support guided instruction, webinars provide scheduled group learning, and documentation offers written reference material for self-paced review and feature lookup. Getting Started and Support ### What customer support options does CloudEngage offer? CloudEngage offers email/help desk, phone support, and chat. No reviewer feedback about support quality is available, so no claims can be made about response times, helpfulness, or common frustrations. The support channels can be listed, but user experience with support cannot be assessed from the provided data. ## Features AI summary Based on 655 Personalization reviews Capterra reviewers highlight these as the features buyers care about most when choosing personalization software: - **Campaign Management** (**38%** of reviewers rated this feature as critical) - **Reporting/Analytics** (**40%**) - **Content Management** (**46%**) CloudEngage supports **Reporting/Analytics**, which gives teams visibility into personalization results and campaign performance. However, it does not include **Campaign Management** or **Content Management**. Instead, it offers **A/B Testing** (**45%**), a feature many reviewers also see as important. This can help businesses compare experiences, improve targeting decisions, and refine customer interactions based on measurable outcomes, helping teams make better personalization choices over time. A/B Testing Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness Account Based Marketing Provide personalized marketing content Behavioral Targeting Display advertising and marketing messages to users based on their browsing history and preferences Campaign Segmentation Group campaigns by project, client, or campaign for better management. Customer Profiles Record customer information, purchase history, and other notes Drag & Drop Assemble applications and processes by dragging over and arranging pre-built components CloudEngage 9 features ### All Features - A/B Testing: Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness - Account Based Marketing: Provide personalized marketing content - Behavioral Targeting: Display advertising and marketing messages to users based on their browsing history and preferences - Campaign Segmentation: Group campaigns by project, client, or campaign for better management. - Customer Profiles: Record customer information, purchase history, and other notes - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Website Analytics: Track and analyze information regarding website visitors - Website Personalization: Customize website features --- ## Pricing Free Version Basic $295.00 Per User,Per Month ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.