# TINYpulse Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is TINYpulse the right Employee Engagement solution for you? Explore 48 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/145642/TINYpulse/reviews

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TINYpulse

4.6 (48)

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Last updated March 13th, 2026

# Reviews of TINYpulse

Ease of use

4.6

Customer Service

4.6

## Pros and Cons in Reviews

SP

Sean P

Director of Information TechnologyMental Health Care, 51 - 200 employeesUsed the software for: Less than 6 months.

“The integration into our Microsoft Teams and ease of sharing reports has made it very easy to remain transparent.“

May 27, 2021

RP

Raj P

Management ConsultantManagement Consulting, Self-employedUsed the software for: Less than 6 months.

“Tinypulse promotes real time, regular feedback in a way that's easy and safe.“

July 16, 2021

## Showing most helpful reviews

Showing 1-25 of 48 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Manager of Account Development Team - Enterprise South  
Computer Software  
Used the software for: 6-12 months

### "Tinypulse Big Results!"

September 17, 2018

4.0

Trying to get anonymous real time feedback from the pulse of our department. We've had to assure people it is anonymous to combat fear of leaving the true feelings but since have communicated that.

Pros

It's a simple tool to use. Very intuitive and fun. Great way to get anonymous feedback. We strategically use it to course correct and get a vote and what people truly like.

Cons

No complaints so far. Great reporting and user interface. Accomplishes what I need.

Review Source

CF

Chris F.  
Sales  
Insurance  
Used the software for: 2+ years

### "We use TINYpulse on a weekly basis to drive employee engagement and make sure all are heard."

January 17, 2018

5.0

TINYpulse will send out a random question to all employees each week and encourage responses. All responses and anonymous and are sent to the administrator (my boss) for review. We all like it because we can be 100% honest in our feedback and know that we are being heard. About once a month we will all gather to resolve any outstanding issues among the group.

Pros

TINYpulse will send out a random question to all employees each week and encourage responses. All responses and anonymous and are sent to the administrator (my boss) for review. We all like it because we can be 100% honest in our feedback and know that we are being heard. About once a month we will all gather to resolve any outstanding issues among the group.

Cons

I wish there was some kind of incentive to get employees to respond more. Sometimes we can go a couple weeks with only 2-3 responses out of a 25+ group, which is somewhat disappointing.

Review Source

MN

Magda N.  
HR Manager  
Telecommunications  
Used the software for: 1-2 years

### "OK employee engagement software"

September 13, 2023

4.0

Happiness survey and happiness trends were quite useful to see the general morale in the organisation.We found that employees were not really using the peer-to-peer recognition tool as much as we'd hoped they would.Suggestion/feedback box was used quite frequently but watch out because with certain settings it goes to the whole company if something new is posted there.

Pros

The software was easy to use and the customer service was absolutely amazing. The questions could easily be edited.

Cons

Administration if employees changed their departments or managers was a bit difficult. There was also no visible history of which departments employees were in before the changes happened.

Review Source

KO

Kayla O.  
Senior Business Partnerships Associate  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "TINYpulse gives employees a chance to share feedback"

February 11, 2021

5.0

I have had a good experience as a user of TINYpulse, and I would recommend it to organizations trying to keep tabs on how employees are doing.

Pros

I like how it gives me a chance to make suggestions to our human resources team and track progress on achieving solutions to those suggestions. I was able to see my HR team post that thanks in part to my suggestion, they made a recruiting process change that would increase equity and fairness in hiring. Rarely can I say software is responsible for something like that!

Cons

I dislike how I thought I clicked a response to the TINYpulse question in the automated emails, and it brings me to the website where I have to click my response again. I also wish that I could turn off the reminder emails for features my team doesn't use.

Review Source

EV

Erin V.  
Team Supervisor  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "TinyPulse for the Win"

November 21, 2019

5.0

This changed the culture of our business by helping our managers learn to respond to employee complaints with an open heart.

Pros

I loved how it gives an anonymity option. This makes employees comfortable when expressing displeasures with the company. I also loved that you got a "choice" when choosing a gift card.

Cons

If you lost your gift card or deleted it in an email, it was tough to retrieve it again.

Review Source

CG

Corrine G.  
Stylist  
Retail  
Used the software for: 2+ years

### "Fun Software"

January 24, 2019

4.0

This software is fun and a great way to give feedback, both good and constructive. Sometimes I'm not sure if my feedback was submitted anonymously, so that makes me nervous.

Pros

I like that I can anonymously provide feedback to my employer, while also being able to send "Cheers for Peers!" to congratulate people who have done a good job.

Cons

Sometimes I can't find people I'm looking for to send "Cheers for Peers!" to by email address or name, so then I don't use the software as much as I'd like because I get frustrated.

Review Source

Response from TINYpulse

January 25, 2019

Thanks for the review! We really appreciate the feedback. We want Cheers for Peers to be a snap to use, and we're sorry to read you're not finding the folks you want to recognize! I've sent this review to our product team - if you're available to speak to them, please get in touch (this message should include my email address). Edit: Also, all responses to survey questions are anonymous. We're completely committed to anonymity. Apologies for not including that in my first response! Tyler Adams Communications Specialist, TINYpulse

MJ

Michael J.  
Manager, E-Services  
Non-Profit Organization Management  
Used the software for: 2+ years

### "A great system for coaching and feedback!"

August 22, 2019

5.0

Pros

TinyPulse makes it easy to create, monitor, and track progress on team members' individual goals. It also is a great platform for employees to share ideas, give each other feedback, or send compliments ("cheers") to anyone who really stepped up.

Cons

It used to not have customizable feedback solicitation, but does now, so you can create the questions you want and send to anyone to provide feedback, even anonymously.

Review Source

SH

Sarah H.  
Quality Assurance Coordinator  
Retail  
Used the software for: 1-2 years

### "Great way to get honest feedback"

December 10, 2020

5.0

I wish we still used it! I feel an open door policy is great, and this helps support that, as well as welcome honest and constructive feedback without the fear (real or imagined) of consequence.

Pros

Representatives were able to give honest feedback anonymously. It was also an amazing way for ideas to be heard. I provided several ideas on function and efficiency, and a few were actually implemented. I don't know if they would have been otherwise!

Cons

I believe the reason our organization stopped using TINYpulse was due to cost.

Review Source

MN

Madison N.  
Marketing Coordinator  
Pharmaceuticals  
Used the software for: 6-12 months

### "Recognizing Employees and Receiving Feedback"

August 25, 2020

4.0

Overall, TINYpulse does a good job of recognizing employees and collecting feedback for the organization. I hope in the future they will add more features such as integrations with other apps or a mobile platform.

Pros

I love the "cheers" section in TINYpulse. This allows employees to recognize one another for tasks they have accomplished and celebrate company achievements. The software also adds the ability to send out anonymous surveys to employees which is useful and lets employees know that their voice is heard.

Cons

Unfortunately TINYpulse does not allow RSS feeds or its site to be embedded within another. For this reason it can be difficult to access and hard to encourage team members to use it.

Review Source

JH

Jeff H.  
Customer Success Consultant  
Computer Software  
Used the software for: 2+ years

### "Great way to voice opinion"

December 12, 2019

5.0

I really like the idea of the software. It has made the company implement some changes already based on feedback.

Pros

I like that it allows me to voice my feedback to the company anonymously. I also love that it reminds me to answer the question of I haven't yet done it for the week.

Cons

I don't like that sometimes it doesn't allow me to "submit" my answer. I have to then start over and answer again.

Review Source

KZ

Kaz Z.  
VP of People and Culture  
  
Used the software for:

### "I administer the pulse for our company"

January 12, 2016

5.0

Easy to use, love the blogs and based on the little bit I have used customer support, very helpful and responsive. My challenge is getting more members of our small team using Tinypulse. We are a small group, and some weeks there is little participation. Love the Cheers feature, a great way to publicly recognize our team members. Would love the option of being able to engage someone who doesn't leave a comment but leaves a poor score (ie: they rate their happiness at work low, but don't leave a comment, so I am unable to start a conversation with them). Again, becuase we are a small team, it leaves people wondering "who left such a crappy score? who is unhappy?" - which can be a challenge to manage.

Review Source

IC

Ian C.  
Managing Director  
  
Used the software for:

### "Great concept. Let down by onboarding despite Jeff Dome being excellent"

January 12, 2016

4.0

The onboarding literature is poor. Not detailed enough and not visually simple and clear. A concise video highlighting benefits and ease for the end user rather than your catch all one on the homepage selling product is needed to help explain and encourage use of tiny pulse. Also much clearer timeline of what happens when and to whom before that first email

Review Source

TB

Trisha B.  
Director, Human Capital  
  
Used the software for:

### "Fabulous"

January 12, 2016

5.0

My company has only been using it for about 4 weeks but we LOVE IT! It is easy to use and our employees are engaged in the process. Getting leaders engaged was a bit harder but they are coming around. Great product!

Review Source

CH

Carlos H.  
  
  
Used the software for:

### "Great tool"

January 25, 2017

5.0

We recently started using this in our office and it has allowed for great (and very candid) deedback to be gathered, which improved morale and effectiveness of the office.

Review Source

TT

Tai T.  
  
  
Used the software for:

### "Fast and easy"

January 12, 2016

5.0

I like how quick the surveys are. They're so quick, I actually complete them!

Review Source

RB

Rhonda B.  
Director of quality  
Hospital & Health Care  
Used the software for: 2+ years

### "Great tool for keeping up on employee morale"

September 25, 2024

4.0

The tool is excellent for surveying employees.

Pros

Question variety, opportunity for free text.

Cons

It was used as a tool to bonus executives, not to improve the workplace. Writing valid questions is critical.

Review Source

VR

Verified Reviewer  
Key Account Manager  
Sporting Goods  
Used the software for: 2+ years

### "A software that keeps companies engaged with employees "

November 22, 2020

5.0

Employees get more engaged and interested on proposing ideas to improve the company, we all love the opportunity to be heard.

Pros

For the company to listen to the employees needs and acting on them is a big deal, TINYpulse was implemented to engage with everyone who formed part of it. Each week a question that was of interest to all or most employees was sent out at the same time with an email blast and we had stipulated days to answer it and even add comments. When people started noticing positive changes on processes or even some as simple as the food in the cafeteria, they all started to participate more, we encouraged each other to answer and we kept track of the answers we had completed without missing a single week, it started becoming a fun competition.

Cons

I liked it all, honestly. Quite often we noticed the software was being worked on to be improved, that’s something you appreciate.

Review Source

VR

Verified Reviewer  
President  
Computer Software  
Used the software for: 2+ years

### "Good Solution but Beware of the Contract"

June 21, 2022

4.0

Pros

It's a great way to garner continuous ongoing feedback from your staff and get away from an annual survey. Having "Cheers for Peers" has also been a nice way to get your staff to recognize each. I like that you an add your own customized questions.

Cons

Beware before you sign a contract! TinyPulse is completely inflexible with licensing options. They will lock you in for a year whether you are using your licenses or not. When our staff size was significantly reduced due to COVID, they held us to our original contact. We ended up paying for 6 months that we did not want or use—a hardship for a small company.

Review Source

David G.  
Head Of Operations  
Computer & Network Security  
Used the software for: 1-2 years

### "Some good features, but some of the questions it asks are dreadful!"

November 24, 2018

4.0

A great concept, well implemented. Iron out the non-professional questions and you have a great product!

Pros

It's a great way to get the lowdown from your staff about how they are feeling at work. The monthly question of how happy are you at work is good to get an overview. Having "Cheers for Peers" is a great way to get your staff thanking each other and improving morale.

Cons

Some of the questions are quite frankly awful: "if your company was an animal what would it be?". Really guys? I know you're trying to be lighthearted, but these sort of question add no value. Keep it useful!

Review Source

Response from TINYpulse

November 26, 2018

Thanks for the review, David! We've got some new questions coming next year with our new engagement framework! In the meantime, you can always skip questions that aren't a good fit - or remove them from your queue entirely. Read more here: https://docs.tinypulse.com/hc/en-us/articles/115004704133-Manage-Engage-pulses -Tyler Adams PR Specialist, TINYpulse tyler.adams@tinypulse.com

CA

Clayton A.  
Senior Financial Analyst  
Facilities Services  
Used the software for: 1-2 years

### "TinyPulse Allows for Quick and Constant feedback"

March 2, 2023

4.0

Pros

The Slack integration makes TinyPulse extremely useful, and simple to deploy.

Cons

Responding to TinyPulse surveys is optional, so there may be some bias in our survey responses.

Review Source

VR

Verified Reviewer  
Operations Manager + Executive Assistant  
Environmental Services  
Used the software for: 1-2 years

### "Great tool, but be prepared to put in what you want to get out"

April 14, 2018

5.0

Pros

TinyPulse has been great for a number of things, but my favorite is the "cheers for peers" function. Our team has remote workers and it's been a great way to feel connected to them. TinyPulse has also been a great tool for collecting feedback beyond the basics of how staff feel about their jobs -- we've enjoyed using custom questions. The data visualization of the results are great, too, and easy to share out.

Cons

The user interface can be confusing, especially as an admin. Staff haven't always believed it's truly anonymous, too, so we've had to do some convincing.

Review Source

Mark D.  
Director of Operations & Data Management  
Higher Education  
Used the software for: Less than 6 months

### "Great tool for company engagement"

August 4, 2020

4.0

It is a great tool to encourage and foster internal engagement. I would suggest a designating a couple of power users who are responsible for generating content, fostering communications, and responding to messages. Without the constant engagement, the tool becomes stale and nobody wants to use it.

Pros

Allows users to easily make suggestions, recognize co-workers for work they've done, post ideas for improvements and request feedback. When used by the entire organization, it can be a great tool for increasing company engagement and providing a forum for employees to engage with each other and the business at large. When submitting a suggestion, users can opt to share only with the site administrators so it isn't viewable by the entire organization. The "Wins" tab shows what ideas/suggestions are Under Consideration, In Progress, and done or, won. Provides a quick glimpse at how things are progessing.

Cons

Obviously only as good as your administration and roll-out of the tool. Without user engagement, the tool doesn't provide any value. I would like to see more searchable tags/topics to quickly find and vote for suggestions.

Review Source

VR

Verified Reviewer  
Paramount Pictures Publicity and Promotions College Ambassador  
Marketing and Advertising  
Used the software for: 6-12 months

### "Answering questions for work"

July 17, 2019

4.0

Pros

It is easy to respond to a TinyPulse questionnaire.

Cons

It doesn't really show the right responses. If you make a word cloud, sometimes the words "the" or "it" will show up in the middle rather than actual pressing words. It is important to weed out the filler words when looking at important trends in responses, which TinyPulse doesn't do.

Review Source

SP

Sean P.  
Director of Information Technology  
Mental Health Care  
Used the software for: Less than 6 months

### "TINYPulse's Anonymous Feedback Loop Allows Greater Insight"

May 27, 2021

5.0

TINYPulse has expanded our survey capabilities by adding anonymous responses and enabled an automated delivery of small surveys to reduce the administrative overhead to our managers. This is an excellent tool and we can see many benefits that will help increase our employee wellness and engagement at work.

Pros

Being able to dig deeper into a scored response and ask questions anonymously makes the data gathered in a survey more valuable and more actionable. With the small surveys we have seen great response and our employees feel very comfortable sharing comments because of the anonymity provided. The integration into our Microsoft Teams and ease of sharing reports has made it very easy to remain transparent.

Cons

The deployment and implementation support were excellent and it could be that we just didn't ask the right question but having training provided for the user experience would be beneficial to ensure our employees are able to take advantage of the great features like sending cheers to their coworkers and seeing the summary data for the survey responses in the web portal.

Review Source

VR

Verified Reviewer  
Vice President of Operations  
Environmental Services  
Used the software for: 1-2 years

### "Extremely valuable to check in with how staff are doing"

April 10, 2018

4.0

Pros

Tinypulse is a powerful way to connect with staff to learn how they are doing. We use it to ask very serious questions as well as more fun questions. We share the data with staff to create transparency, which has had a huge impact on morale. It is 100% anonymous so staff are much more honest than they would typically be.

Cons

It isn't as interactive as we'd like it to be, especially with the Cheers feature - it could do more to help create community among staff.

Review Source

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