Planday

Planday

4.5 / 5 26 reviews

Who Uses This Software?

Shift-based businesses such as restaurants, bars, nightclubs, retail stores, security firms, fitness centers, event management companies, and hotels.


Average Ratings

26 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Planday
  • www.planday.com/
  • Founded 2004
  • Denmark

About Planday

At Planday our aim is simple: to make running your shift-based business easier. With our innovative employees scheduling solution, we have saved over 100,000 happy customers 80% in admin time and 5% in staffing costs. Manage employee schedules, timesheets, and payroll all in one place, so you can get back to running your business faster. Book a demo or try it for free to see what Planday can do for you and your business.


Planday Features

  • Attendance Tracking
  • Automatic Start / Stop
  • Biometric
  • Employee Scheduling
  • Flextime Tracking
  • Hourly Employee Tracking
  • Project Time Tracking
  • Salaried Employee Tracking
  • Sick Leave Tracking
  • Vacation / Leave Tracking
  • Workstation Tracking

Planday Reviews Recently Reviewed!

I used this software at one company I consulted for. They wanted to track vacation usage of employees and personal time off.

Nov 07, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: I used this easily to keep track of employee vacation time and also used to calculate what time we owed employees when they quit the company. It helped us to prepare a final check accurately, reducing issues after a termination

Very user friendly, great organizer, creates easy communication between management and staff.

Sep 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The App makes it very easy to keep scheduling organized. Very user friendly. After a short period of time getting used to Planday you will feel very comfortable. Customization for every aspect of the App makes it very easy to use the things you want and filter out the things you don't need. Allows for easy communication access between all users, from staff to management.

Cons: There are no major issues with Planday. One thing that would make it easier for the staff, is plugging in their availability over the course of time versus having to select each day off for the remainder of the calendar. For example: If you want to request availability for being off every Tuesday from 12-5 for the next two months you have to manually enter each Tuesday's availability. Instead of being able to select the date range one time.

Vendor Response

by Planday on September 12, 2017

Dear Michael, Thanks for your review of Planday! We're happy to hear that you're enjoying the app. Thank you also for your suggestion about a recurring availability feature - I've passed this on to our Development team. Thanks again!

My experience with Planday has been exceptional!

Jul 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: What I like most about this software is the support. Customer rep has been very patient and very helpful every step of the way.

Cons: What I like least about this software is the occasional server errors that happen.

Overall: I am able to schedule and create payroll reports for payments.

Vendor Response

by Planday on July 17, 2017

Dear Fady, Thanks for your review! It's great to hear you're happy with Planday and Randy's support. Thanks again! Jennifer

Overall experience has been positive.

Jul 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that my employees can easily and quickly keep me informed of any changes or request that they have via text or email. That changes or work schedules are updated in real time. That off site employees can clock in. That the program is very easy to set up and use. That the support has always been excellent. This software has had a significant impact on my ability to manage my staff in a way that is efficient for them and our office.

Cons: That some functions such as editing some things such as vacation request and schedule changes are still a bit tedious. Hopefully this will be improved with update.

Overall: Good management.

Less paper, more happiness!

Dec 15, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We are so happy with PlanDay, it's working out so well. Scheduling is a breeze and our office is so much more peaceful and happy without the chaos of those paper timesheets! Customer support is awesome!

Making life simpler

Dec 12, 2016
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: We have been using Planday for just over a month now and I am amazed at how much easier it has made my life. Writing schedules has always been a nightmare and with Planday, it simplifies that task and allows our employees to request what shifts they want. It is very user-friendly and has a nice app for phones and tablets. The only downside is that we have had issues with the app working on one employee's Android phone not being able to log in. However, several others with the same phone have had no issues. We would also like to use the time clock feature but are waiting for the update that will allow employees to clock out for a lunch break. Customer support has been helpful and we have enjoyed our experience so far with Planday.

Vendor Response

by Planday on December 14, 2016

Dear Hannah, Thanks so much for your review - it's always great to hear from our happy customers! Regarding your employee who can't log in to the app on their Android - this can sometimes happen if they don't have the latest version of the app downloaded. Feel free to contact our Support team (support@planday.com) for assistance! Thanks again for using Planday! Jennifer

Cut our scheduling time in half!

Dec 12, 2016
4/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: How easy it makes everything after it was set up.

Cons: That somethings are not available in my region, I'm willing to wait, though.

Overall: Really great software, a little difficult to set up, but only because I didn't ask the questions I needed to. They have a live chat available for you and their response is usually pretty quick. My staff can put in what they prefer and their availability which in turn has created a happier staff. I love that is doubles as a message center so I can group message everyone and they can reply to me without bothering everyone in the group text. The time clock is available in my region, however, breaks (lunch) is not yet. I am excited to start using it in January because my payroll will be integrated into the schedule. So far I am excited about the change and the time it has saved my manager each week and the money I have saved allowing her to apply her time to more worthwhile tasks.

Recommendations to other buyers: Do the 30-day trial, It allows you enough time to set it all up and decide if it is right for you.

We chose Planday Domestic

Oct 21, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: We are a small company, less than ten employees with the intention of someday being bigger. We needed a time and attendance software that allowed remote access, allowed calendar scheduling, analytics, payroll sync, and real time communication on events and expectations. We did not want to spend a lot of money.

Pros: Plan day allows us to grow with employees and locations, they charge us monthly by the number of users. We can access all of the features from anywhere using the login console. The Graphics look professional and the staff had very little difficulty getting used to the system.

Cons: Local WiFi is recommended, but really, it is essential to experience all of the features. There is a thirty day free trial, a second month to break it in and review accumulated data would have been helpful before the roll out.

Recommendations to other buyers: Save yourself some time and head ache and go with Plan Day.

Excellent Customer Support

Oct 17, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like the flexibility and customization features.

Cons: Some of the features don't fit with the Education model and we don't need any of the payroll data fields.

Overall: Randy in Customer Support has been fantastic. I encountered a problem with my account and he called me back within minutes and was able to help me resolve the issue. He is polite, patient and professional. I highly recommend Planday for staff scheduling needs.

Recommendations to other buyers: 1. I would like to see a "delete all" box instead of having to click on multiple boxes when making a large schedule change and am deleting several shifts in a date range. 2. Sometimes shifts stick and don't delete when a new template is applied and the delete all then apply option is selected first. 3. Would be nice to be able to hide the payroll information since we don't use it.

Vendor Response

by Planday on October 18, 2016

Hi Mindy, Thanks for your review! It's always wonderful to hear from our happy customers. I believe Randy has already been in touch with you regarding your requests. Also, have you heard about our Ambassador Program, where you can earn money for recommending Planday? You can learn more about the program here: http://planday.com/ambassador Thanks for using Planday! Jennifer

PlanDay = Free day

Oct 12, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Plan day has allowed me to reduce the time it takes me to create a two week schedule by 2/3rds. It also has reduced the amount of managing the schedule on my end and placed it on the staff.

Pros: Saves time, reduces the time need to manage every shift change, vacation requests, and open shift. Makes Staff responsible for their own schedule management. The Punch Clock has also been great to manage when the staff clocks in and out. The BEST support ever!

Cons: While working on a schedule the staff can see it in real time and can cause confusion until it is complete. I did submit a request to PLANDAY to have an area to work on the schedule in private then publish it to the staff.

Recommendations to other buyers: Best product dollar for dollar!

Planday Review

Jul 22, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Planday was one of the most useful tools i have come across for organizing shifts and punch clock information

Planday view

Jun 10, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: like the flexibility of Planday! wish the interface design could be better. customer services is topnotch. it was a pleasure working with Daniel Cline & Randall Smith.

Amazing, through and through!

Jun 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I want to give Daniel C a big thank you for really going above and beyond with his customer service. His demo was exact and to the point. He really listened to what i needed, and made sure that he gave a thorough explanation as to why Planday was the perfect software for the job. The software itself is very user friendly, easy to navigate, and appealing to the eyes. With so many choices out there, you want to make sure you go with something that you will enjoy using.
Thank you so much for everything.

Great training experience!

Jun 06, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The software is very user friendly! My training with Daniel was great, he was patient and answered all my questions. Planday is such a useful tool for a busy restaurant group! I would definitely recommend Planday.

Superior product and service

Apr 18, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: We did the Planday free trial which was great to let us try everything out to make sure it's what we needed. The skill sets lets me find staff replacements with the right skills easily and quickly. Also, their customer service team was always available to help us in setting up and answering any questions right from the start.

Cons: Nothing - both the system and customer service are great.

Recommendations to other buyers: We previously used When I Work but eventually our needs outgrew what it could provide. We tried Planday for free and immediately found it to be better suited for our business' needs - mostly thanks to the skill sets.

I'm not sure how we managed before Planday

Mar 10, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: At first I was reluctant to pay for a system that I used to just do for free on excel. But the amount of time and effort saved with Planday more than makes up for the small cost involved in subscribing. Now something that used to take me days now only takes me a matter of minutes. I can drag and drop my schedule, then copy it instead of entering it by hand every week. This means I can focus on my business more and my staff get their schedules faster - it's really a win-win situation all around. I can't imagine how we coped before Planday, to be honest.

user friendly

Feb 01, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: No details, the product is great.

Best experience and customer service by far

Nov 18, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Cody has been my main contact but his support and development team has also been really friendly and come to our aid whenever we needed them. The main features that brought us over was the easy to use layouts and the fact that this product allows you to see who you can plug in for any of those last minute call-offs. The OT controls and restrictions definitely have saved us probably 4-5 times the cost of this product making it a money maker.

The back end Admin settings allows you so much control I can assign off time schedulers who are restricted to only that role and I don't have to worry about them having access to confidential employee or client info like in other scheduling software. I would say they have alot of features that beat out the competition hands down.

Research Reveals Great Customer Service

Nov 10, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: I signed up for a free trial of Planday for research purposes. I have a long history of working with enterprise resource planning and HR information systems. I've had an academic interest in cloud-based, mobile tools for some time. Planday has created a unique product in that space by fostering collaboration and I wanted a hands-on experience.

This was the first time I had an immediate check-in from a live person. If this is indicative of the typical customer experience, Planday is far ahead of SAP, Oracle, Workday, and other employee scheduling and workforce planning tools. Daniel Cline contacted me shortly after I signed up to see how he could help me make the most out of the tool. As a technology professional who has overseen many product procurement efforts, this level of customer service is a rare find.

Keep up the great work!

5 Stars from Chexology (SharkTank featured item rental economy SaaS)

Oct 17, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We are a NYC-based item rental SaaS that typically hires, trains, and staffs 400-1,000 W4 brand ambassadors during the winter season. Previously, we used ShiftPlanning, which was expensive, had an outdated UI, and an unfriendly mobile experience. I reached out to Cody knowing I'd need my team's buy-in to terminate our old vendor. He made it a 1-week decision with a better price and a superior product. The great thing about Planday is intelligent control over your workers' organization and being able to reach them in many ways (Twilio type SMS, required reads, news feed) to make your client comfortable. The best thing is having an "on-demand" shift grabbing feature to make work equitable and replacements instant. We sort of up-sell Planday into our services now as being "best-in-class." I don't think I'm lying!

Thanks guys.

- James Zhang
Chief Operating Officer
Chexology LLC

Vendor Response

by Planday on October 19, 2015

Hi James, Thanks a lot for your positive review. We are very proud to hear that you find Planday "Best-in-Class", and we hope you'll keep on being a satisfied customer. Best regards Frans, Planday

Planday all day

Jun 18, 2015
5/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support
4 / 5
Value for Money

Comments: Plan day is what we use at my work and we have no difficulties with it. It's generally the best platform to use.

Pros: Easy to use. Lots of opportunities to contact other employees and communication in general is user friendly

Cons: None. We haven't had any problems with this platform and it is a great improvement from our former platforms.

Vendor Response

by Planday on June 22, 2015

Thank you very much - we are very glad to hear, that you are satisfied with Planday.

Very well made app

May 27, 2015
3/5
Overall

Comments: Planday is a very well made app for making schemes.

Pros: You can choose your shifts.

Cons: its a little hard to know where to go and choose shifts, because you have two schemes. one on the front page and one on the shiftplan page and at first i thought you had to get shifts there but i couldnt so i neede to do it on the front page where i didn't have as much to look at visually to give a picture of which shift it was.

Vendor Response

by Planday on June 22, 2015

Thank you very much for the feedback. The easiest way to book open shifts is from the front page/overview where you can click "show all open shifts" and book each of them.

Easy to use

May 27, 2015
4/5
Overall

Comments: We use Planday at my work. We have about 100 volunteers taking shifts almost any time of the day and week. So with planday we can easy see who is at work when.

Pros: The app is great and Planday keeps working on it. I have used it for almost two years and it is really useful now.

Cons: Contacts in the app is not working. But that is about all I can think of.

Saves me a full days work

May 27, 2015
5/5
Overall

Comments: Payday use to be a full day adventure, trying to keep track of 30 employees in an Excel sheet, calculating their supplements according to the time of work and subtracting any personnel goods. After switching to Planday payday now takes roughly an hour, and that¿s only because I double check everything to be sure. I still can¿t believe it¿s that easy, but it is.

Pros: I like that it is so easy for our employees to put a shift up for sale/trade, and we no longer have to note down who switched with who. However, we still have the security of having to confirm the switch before it¿s activated. My favorite part though, is the compatibility with our pay system. It saves me hours

Cons: In the process of confirming a switch between to employees, you can¿t see whether the new employee has a shift before or after the switch, as you can when you assign a shift. Normally the system will mark them as red, because they are already scheduled to work that day. This doesn¿t happen with switches, which can cause double shifts for a person.

Vendor Response

by Planday on June 22, 2015

Thank you for your feedback. I will send you an email as an answer to the cons, since it should not be possible to swap a shift, if you are already in the schedule that day.

From Nokia to iPhone

May 22, 2015
5/5
Overall

Comments: We're a large (25+ personal) dental clinic placed in the center of Copenhagen, Denmark. We strive to work as productive and efficient as possible, with quality and costumer service as our key words. As a manager I used to spend several hours a week, both at work and outside work, doing schedules using exel, to make sure every shift was covered. Usually I would spend my Easter puzzling the schedule for the upcoming summer holiday, ringing and texting assistants to sort out who I could fit in where there was a gap. Those days are over, and even though we've used Planday for more than a year now, both my assistants, my boss and I'm still pleasantly surprised by how easy Planday is to use. I would recommend Planday to any business with hourly scheduled staff. Planday is like when I got my first iPhone!

Pros: I must admit I was a little suspicious at first, starting something new, but that changed quickly. The introduction we got, the service and help was (is!) worth 5 stars. Planday is very easy to use, very userfriendly. The ability to customize everything is great. Easy to navigate around.

Cons: I've been thinking about this for a long time now and I simply can't find any cons.

Vendor Response

by Planday on June 22, 2015

It is very much appreciated that you took the time to write us such a great feedback. We are happy that you are satisfied with the system and the help that you have received during your introduction and in the time after.

We¿re very happy about it!

Mar 11, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Planday really is an all-in-one online scheduling system. And it¿s an HR system representing many different aspects of our business. We¿re very happy about it!

Vendor Response

by Planday on March 11, 2015

Thank you so much Rasmus! We are happy to have you on board!