Who Uses This Software?

Companies, associations and schools (colleges and universities).


Average Ratings

10 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Business Hours

Vendor Details

  • MentorCity
  • mentorcity.com
  • Founded 2011
  • Canada

About MentorCity

MentorCity offers comprehensive, easy-to-use and cost effective online mentoring software for companies, schools and associations for their member engagement, succession planning, leadership development, and diversity and inclusion strategies. The MentorCity platform saves organizations time and money by minimizing matching responsibilities, allowing program administrator(s) to focus their efforts on building a mentoring culture that achieves exceptional business results.


MentorCity Features

  • Action Item Tracking
  • Appointment Scheduling
  • Billing & Invoicing
  • Client Management
  • Course Management
  • Goal Management
  • Mentor Matching
  • Program Management
  • Progress Tracking

MentorCity Reviews Recently Reviewed!


Great customer service

Feb 14, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: I like the accessibility of the platform. The ability of back and forth between our mentors and mentees within the units really provided a good structure on which to build a relationship.

Vendor Response

by MentorCity on February 16, 2018

Thank you for your feedback, Parvaneh. We are very proud of the work that we have done in collaboration with you and the team.

reviewed the software as a mentorship program support resource for large-scale initiatives

Feb 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: very easy user interface to navigate the tool
customize to the competencies and values of the organization
ideal for mentoring pair matching and for tracking learning throughout the relationship
billingual

Vendor Response

by MentorCity on February 14, 2018

Thank you for the wonderful review, Catherine. It's been a pleasure working in collaboration with you.

Capterra-loader

I find MentorCity really easy to use. I love that you can upload and share files with other users.

Feb 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is very easy to populate your MentorCity profile by importing your LinkedIn profile. That really speeds up the time finding a Mentorship match. I've mentored several people within my profession, through the Human Resources Professional Association (HRPA) license for MentorCity.

Cons: I wish that smaller HRPA Chapters could still see the metrics for their Chapter members, even when they are part of a larger Mentorship community. I miss my administrator rights - even though I didn't use them very often.

Vendor Response

by MentorCity on February 14, 2018

Thank you for the rave review, Chantal! We appreciate you being an active member within the MentorCity community.

Capterra-loader

MentorCity provided the best possible solution at an affordable fee for managing mentoring programs.

Feb 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The system is easy to use and the customer service is amazing! Very responsive and helpful. I was looking for an affordable product to manage a non-profit mentoring program. After researching such systems, experiencing the demonstrations, and working with team, I know I found the perfect solution.

Overall: In the past we managed the mentoring program with spreadsheets, survey software, and email. This is so much easier and having all the information about our program contained in one "bucket" helps to manage the organization's program without missing items.

Vendor Response

by MentorCity on February 13, 2018

Thank you for the terrific review, Cynthia. It has made our day! It's been a pleasure working with you.

I have used the software as a virtual mentor and found it easy to set up and interact with

Feb 12, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The features, resources and ability to customize. It's great to be able to add your own competencies, logo, etc.

Cons: Wish it had a private chat room to invite mentees to meet at a specific time (not Skype). It would be great to be able to "chat" in a space and set up that type of mentoring meeting without being in a public chat room.

Vendor Response

by MentorCity on February 13, 2018

Thanks so much Joyce! Always, appreciate your feedback and ideas.

Amazing

Feb 12, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This software is able to generate a list of potential matches based off the individuals preference.

Cons: Not able to track if they've continued to meet with their mentor or mentee after the mentoring agreement is made.

Overall: Connecting members from across Canada

Vendor Response

by MentorCity on February 13, 2018

Thanks so much Chantal! It's been a real pleasure working with you - the engagement levels of the mentoring initiatives that you and your colleagues run is outstanding.

Great service and tool for a member-based organization

Aug 23, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: MentorCity is continually looking at improving the functionality of the tool and introducing new features.

Overall: The individuals at MentorCity have always been very helpful and more than willing to help us through any questions/issues we may have had.

Exceptional functionality and support

Aug 23, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The algorithm to find mathces.

Cons: (admin side), missing flexibility to customizing it to our needs.

Overall: The initial setup was quite simple and easy to implement. Clients seem to be active and using the system.

Our organization has partnered with MentorCity as we saw the business value it brings.

Oct 15, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have done research on a number of different solutions and have found that MentorCity is one of the best that is out there. They are very much client focused and understand the mentoring discipline really well. They continue to create a learning and development environment and provide a community where mentors and mentees can connect.

The software is easy to use and Shawn is good at providing a solution that meets the needs of the organization. Mentoring no matter how it is delivered should be customized to the needs of the organization and its participants and Shawn ensures that this takes place in every interaction with potential and current clients.

I highly recommend this software to anyone that is looking at implementing mentoring in their organization and is looking for a solution that is backed with understanding of mentoring processes and concepts.

Use MentorCity!

Oct 15, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: MentorCity is a wonderful platform that we use for all of our chapters at our non-profit association.

Very user friendly for the hundreds of users we have on it, and the customer service is impeccable.