# Page 3 | TrustBooks Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is TrustBooks the right Trust Accounting solution for you? Explore 107 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/145679/TrustBooks/reviews

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TrustBooks

5 (107)

[View alternatives](https://www.capterra.com/p/145679/TrustBooks/alternatives/)

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Last updated February 13th, 2026

# Page 3 - Reviews of TrustBooks

## Showing most helpful reviews

Showing 51-75 of 107 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AR

Anna R.  
paralegal  
Law Practice  
Used the software for: 2+ years

### "A better option for a small firm"

November 17, 2020

5.0

Pros

That I can write checks from where ever I am-either working remotely, or at the office. Deposits are easy to make, adjustments or corrections relatively easy to make. Reconciliation is compliant the NC Bar Association. Both the attorney and I can be in the software at the same time. It's pretty user friendly.

Cons

I cannot edit more than one check in on matter. I have to go back to that matter and change. When I write checks for a future date, the check numbers don't automatically go forward and can really mess things up if you aren't careful. It's just annoying.

Switched from

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

We now need to have a 3-way reconciliation in NC for personal injury. We can reconcile anywhere.

Review Source

TE

Tracy E.  
Controller  
Real Estate  
Used the software for: 2+ years

### "Dependable"

November 20, 2020

5.0

Pros

I like the way the dashboard is setup. It is very easy to use. Three way reconciliation is very efficient and easy.

Cons

Still trying to master the efficiency of Matters to clients

Review Source

ZR

Zachary R.  
Attorney  
Legal Services  
Used the software for: 2+ years

### "Excellent Product"

November 17, 2020

5.0

Makes reconciling the trust account monthly and quarterly a breeze.

Pros

Easy to use. Specifically designed for North Carolina's requirements.

Cons

Nothing at all is to dislike about this product.

Review Source

JW

Jennifer W.  
Attorney  
Law Practice  
Used the software for: 6-12 months

### "I was drowning without TrustBooks. This is a must-have for lawyers!"

November 17, 2020

5.0

I listened to the Coffee with LawPay segment with TrustBooks and I immediately emailed one of the \[SENSITIVE CONTENT HIDDEN\] to get set up. I was struggling to keep up with balancing my trust accounts and knew I needed help. I was sold within the first 10 minutes of the demo. The product is solid and the price point is worth every penny.

Pros

The interface and ease of use of TrustBooks makes it simple and comfortable to use. Also, the customer service is AMAZING! They follow-up and reach out like mind readers.

Cons

It was difficult at first to integrate my firm because I hosted multiple IOLTA accounts in multiple states. The software kept getting confused as to which went where when it was imported from Clio. I don't think this would happed if it was manual entry.

Reason for choosing TrustBooks

I took control of my own books through TrustBooks, at a reasonable cost. I didn't want to hand off my business to someone who just does things in the background. This way I can see and learn myself so I don't need to pay an outside person to do this work.

Review Source

DF

David F.  
President  
Law Practice  
Used the software for: 2+ years

### "Great Trust Accounting APP"

November 17, 2020

5.0

I use the software regularly to keep track of transactions within a matter. Clear and prompt.

Pros

You can see the status of a matter very clearly and quickly. The reconciliation reports are clear and compliant with NC rules.

Cons

We had to tweak some settings at first. Customer support was very helpful.

Switched from

[Quicken](https://www.capterra.com/p/151854/Quicken/)

Trust books became available.

Review Source

BW

Brett W.  
Attorney  
Law Practice  
Used the software for: 2+ years

### "Trustbooks"

November 18, 2020

5.0

Pros

Trustbooks is simple to use and effective at helping manage the Trust account at our firm. It has simplified the trust accounting process and it is hard to imagine maintaining the trust account without Trustbooks.

Cons

Trustbooks was easy to integrate and easy to set up the old accounts.

Switched from

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

Ease of use

Review Source

JA

Jonathan A.  
Attorney  
Law Practice  
Used the software for: 2+ years

### "Great Product"

November 19, 2020

5.0

Pros

Makes trust account compliance seemless, reports are easy to run

Cons

I had some experience with lagging, but I think that was my machine.

Review Source

TW

Thomas W.  
Office Manager  
Law Practice  
Used the software for: 2+ years

### "Fantastic software!"

November 18, 2020

5.0

Pros

Trust books is extremely easy to use. Well organized, comprehensive for our needs.

Cons

The search feature is clunky. Not often used.

Review Source

ML

Mike L.  
Attorney  
Legal Services  
Used the software for: 6-12 months

### "A Fresh Start in Trust Account Recordkeeping"

November 17, 2020

5.0

This program has assisted me in keeping trust account records in compliance with State Bar Rules.

Pros

The program is easy to use and create reports..

Cons

General Ledger report difficult to upload for copying.

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Program was not capable of 3 way reconciliation.

Review Source

LM

Lindsay M.  
Office Administrator  
Legal Services  
Used the software for: 2+ years

### "Great Product!"

November 17, 2020

5.0

Pros

This software is extremely user-friendly, and has been able to meet and/or exceed every need of our firm.

Cons

There are a few minor tweaks that I would like to see, mainly just with the defaults that are in place. For example, we have multiple trust accounts, and when I go to view the various matters that we have within all of those accounts, it automatically defaults to an account that is not used as regularly as some of the other ones.

Review Source

Dawn W.  
President  
Legal Services  
Used the software for: Less than 6 months

### "So grateful I found Trustbooks"

November 17, 2020

5.0

I am so relieved to have a product I can understand and that is working, my experience has been that I'm truly grateful that someone told me about it.

Pros

Ease of use . . . So easy to understand.

Cons

The reports that print out are all landscape, which I don't like. They're very basic as well.

Reason for choosing TrustBooks

I did look at another product, but I don't remember what it was. It was not as easy to understand and I don't have a lot of time to learn a software product.

Switched from

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

It was too confusing trying to make the transactions all balance.

Review Source

CL

Christina L.  
Partner  
Law Practice  
Used the software for: 6-12 months

### "Trustbooks Review"

November 20, 2020

5.0

Overall this is a good program that assisted us in getting our trust accounting in order without mistakes.

Pros

It was able to fill a need that was missing in the legal field regarding trust accounts.

Cons

It would be great for the system to also implement an accounting component so we could review how much money was earned for a specific client and or a component that added the transfers from Trust up.

Review Source

PM

Pamela M.  
Attorney  
Legal Services  
Used the software for: 6-12 months

### "Trustbooks will change your life!"

December 1, 2020

5.0

Pros

So glad that I signed up for Trustbooks, it truly has changed the way I manage my trust account and makes reconciliation so simple and quick. Making sure my trust account is compliant with all Florida Bar rules is one of the most stressful areas of my practice and this tool eliminates that completely.

Cons

I wouldn't mind if Trustbooks could send me a reminder email if I haven't logged in each week.

Switched from

[QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)

I still use Quickbooks for my regular accounting but it is not well suited for trust accounts

Review Source

VG

Vanessa G.  
President  
Law Practice  
Used the software for: 6-12 months

### "A lot easier than Excel!"

November 24, 2020

5.0

It has been good.

Pros

I like the software the most because it makes it impossible to go into the negative on a trust account if you are logging your deposits regularly. It is much easier and allows for much less human error than other systems (like spreadsheets).

Cons

It doesn't fully integrate with my case management software, or merchant services.

Review Source

MS

Matthew S.  
Attorney-Managing Partner  
Legal Services  
Used the software for: 6-12 months

### "Outstanding Trust Accounting Software"

November 18, 2020

5.0

\[SENSITIVE CONTENT HIDDEN\] and his team have provided personal, timely and expert customer service when I have questions about the software and/or the reconciliation process.

Pros

TrustBooks is very intuitive and easy to use. We link TrustBooks with our Clio case management software and the uploading process to transfer the data to TrustBooks from Clio is a smooth weekly (for us) process.

Cons

Nothing so far. We will update the review if we find something.

Switched from

[Amicus Attorney](https://www.capterra.com/p/80199/Amicus-Attorney/)

Amicus stopped servicing our version of the software

Review Source

Rene L.  
COO  
Capital Markets  
Used the software for: 6-12 months

### "Me genera más confianza que Trustpilot, muy completa"

September 9, 2022

4.0

Pros

Me gusta que se ven profesionales y de confianza, buena plataforma, fácil de usar y buena atención al cliente

Cons

Se podrian mejorar detalles en la usabilidad e imagen corporativa, atender más rápido.

Review Source

RS

Rose S.  
Attorney  
Law Practice  
Used the software for: 6-12 months

### "Trustbooks is a great service"

November 17, 2020

5.0

It’s been amazing! I love the team I work with and I love knowing my trust accounts are all set. It’s super easy to use which I love.

Pros

I love knowing that my trust accounts are monitored and in total compliance

Cons

Nothing, it’s a great software - I can’t think of one negative thing

Reason for choosing TrustBooks

Someone had recommended them and as soon as I spoke with them I knew it would be fantastic for my business

Switched from

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

Quickbooks is incredibly complicated and hard to use, I couldn’t figure it out

Review Source

JH

Justin H.  
President  
Legal Services  
Used the software for: 2+ years

### "Outstanding Product "

November 17, 2020

5.0

This product saves me time maintaining and reconciling my trust account. The oversight they provide is valuable.

Pros

Ease of use. This software is very intuitive and user friendly.

Cons

Would like to have a setting that reflects internal transfers between trust and operating account rather than unprinted checks.

Reason for choosing TrustBooks

It was messy using Quickbooks for reconciliation.

Review Source

NR

Neil R.  
Executive Member  
Legal Services  
Used the software for: 2+ years

### "TrustBooks"

November 17, 2020

5.0

Pros

The software developer works with the State Bar to ensure that the software performs as required to satisfy its record-keeping requirements.

Cons

I'm not sure it could be simplified very much without losing functionality.

Reason for choosing TrustBooks

See above.

Review Source

DW

Doreen W.  
Owner  
Law Practice  
Used the software for: 1-2 years

### "Best software for small flat fee based business"

November 17, 2020

5.0

Excellent experience. This was exactly the software I needed for my small, flat fee based office.

Pros

Easy to use, very affordable and covers what I need without any unneeded extras.

Cons

I have nothing to dislike about this software. It delivers everything I need.

Reason for choosing TrustBooks

This was the most affordable option and the easiest to use. I didn't need all the bells and whistles or complications of other software products. I just need to be able to balance and reconcile my trust accounts.

Review Source

DJC

DANIEL JOSE C.  
DIRECTOR  
  
Used the software for: 1-2 years

### "This software is perfect with the trust accounting application, it provides confidence. Excellent"

May 1, 2018

5.0

this program is very easy to use, it is manageable by the user, it is very accessible and successful in its dedication to the escrow accounts

Pros

Allows you to see the balance of the trust accounting of your clients in real time. Verified through a conciliation. to then give a report that provides reliability.

Cons

This system should expand its tools and make an innovation in the design and its program. I recommend to part of the trust accounting, make old calculations or social benefits.

Review Source

BH

Brenda H.  
Accountant  
Accounting  
Used the software for: 2+ years

### "Best trust accounting software"

November 18, 2020

5.0

For trust accounting, TrustBooks is the best platform around. The monthly reconciliation is extremely easy and compliant with state bar. Highly recommend.

Pros

Ease of reconciliation and entering transactions.

Cons

It would be helpful to be able to search the client last name when entering a deposit or using the LawPay import.

Review Source

JW

Julie W.  
Office Manager  
Law Practice  
Used the software for: 2+ years

### "Trustbooks review"

December 1, 2020

5.0

Very positive.

Pros

It's user friendly and helps us to be compliant with Trust account rules and regulations. Quick and friendly response for support.

Cons

Would like to see a feature where I can see in the transaction listing if the transaction has cleared the bank after reconciliation.

Review Source

RP

Rhonda P.  
Owner  
Law Practice  
Used the software for: 6-12 months

### "Great Product!"

November 17, 2020

5.0

Pros

I love Trustbooks. It is very easy to use and create the required reports. Since using Trustbooks I no longer dread doing my monthly reconciliations. I can create them quickly and since the reports are time stamped, it keeps me accountable to doing them timely.

Cons

I would love to see a more detailed and readily accessible list of deposits and payments in list form separate from the matter. It does show the most recent but there are times I would like to see a whole month's list without having to go into each separate matter to make sure it was entered.

Review Source

CS

Candace S.  
Attorney  
Law Practice  
Used the software for: Less than 6 months

### "Excellent and Trustworthy Trust Accounting"

November 22, 2020

5.0

Pros

Trustbooks is so easy to use and entirely dependable for ensuring accurate trust records! I would never dream of managing my trust account without it. I am a Clio user and so its synchronization with Clio makes my management of my trust account even easier. Additionally, the easy to use reconciliation feature allows me to reconcile with my bank statement in minutes. Plus, it allows me to upload my statements for easy reference! I highly recommend it and would encourage all of my colleagues to use it, whether a big firm or small firm like myself. Thank you, Trustbooks, for making the management of my trust account so easy and accurate!

Cons

I truly have not found anything I do not like about the product at this time.

Reason for choosing TrustBooks

Trustbooks reputation is amazing and now that I am a user - I see why! It is the easiest software ever to use and incredibly accurate and trustworthy.

Review Source

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