Who Uses This Software?

Applicable for all businesses who use more than one cloud application to run their business. We are especially popular with SMEs as they use many more cloud-based tools compared to large enterprises.


Average Ratings

102 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $19.00/month
    See pricing details
  • Pricing Details
    Pricing depends on number of contacts in sync.
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • PieSync
  • www.piesync.com
  • Founded 2012
  • Belgium

About PieSync

PieSync works in the background and syncs your contacts two-way and in real time between your favorite cloud apps (Google/Office365 contacts, CRM, Marketing, Accounting, Help Desk tools). This means you will have access to the most up to date customer information, no matter where you are or who entered the data. Some of the most popular connections are: Google Contacts, Highrise, Hubspot, Infusionsoft, Insightly, MailChimp, Nimble, Pipedrive, Podio, Quickbooks, Salesforce, Zendesk and many more.


PieSync Features

  • Dashboard
  • ETL - Extract / Transfer / Load
  • Metadata Management
  • Multiple Data Sources
  • Web Services

PieSync Reviews Recently Reviewed!


Capterra-loader

Almost perfect for all your contact-syncing needs

Apr 30, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The user interface is very polished and easy to use. The engine works as advertised, and it's pretty fast to sync contacts.

Cons: Documentation is a bit lacking. They have knowledge base, but it's organized unintuitively and I think they can do better.

Overall: I only need to setup once (need to put some thoughts on this), but once it's done, it's automatic all the way.

CRM version of Zapier - Piesync is about syncing data between apps.

Apr 27, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: - Public roadmap available to keep us all up-to-date.
- Keeps customer info up-to-date with its intelligent 2-way sync between your other apps.

Cons: - Early stages with integrations. Looking forward to more integrations like Paypal, Plutio, Better Proposals, and more.

Easy to set up a 2-way sync between multiple apps

Apr 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The robustness of their integrations and the ability to set filters on what is synced, the direction of sync and custom fields is the best thing about PieSync.

Cons: There is no way to do a delete function with the sync. I understand they want to limit mistakes, but there should be an advanced option to say when contact A is deleted in this source, delete it in the synced source.

Overall: Able to keep a set of contacts in sync between CRM and email marketing tools.

Thank you PieSync for making my life (managing contacts) easy

Apr 17, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: PieSync just does it thing, seamlessly in the background. Having all our databases updated with the same most up to date information real time in invaluable.

Cons: PieSync doesn't delete contacts in Mailchimp when they are deleted in Highrise which is a bit annoying.

Capterra-loader

Can Connect My CRM To Hundreds Of other Apps

Apr 17, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Pie Sync lets me connect my CRM, which is not a popular one, to hundreds of different marketing, email and lead generation apps. It also helps to keep my contacts in sync with each other so my database doesn't become a mess.

Cons: Monthly pricing can escalate very quickly depending on how many contacts you have to sync. Can become cost prohibitive if you have to sync many contacts with many different apps.

Overall: Keeps all of my contacts and data in sync

The Better Zapier

Apr 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Ease of use, great dashboard, simple connections and tons of future integrations with different CRM systems, softwares, etc

Cons: The team has lots of integrations left to cross off their list to match up where Zapier is now. Hoping they get there

Great customer service

Apr 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Very efficient tool for linking apps. Allows me to easily see when I have new contacts or customers coming through.

Cons: I actually don't have anything negative to say about PieSync.com, it does everything I need it to do.

Capterra-loader

Easy Sync Your Contacts

Mar 27, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: It's really great way to sync your contacts in PieSync. I like the simple interface and intuitive use of the app.

Cons: Unsubscription isn't supported for all apps for an option but they'll implement unsubscription soon.

Vendor Response

by PieSync on March 30, 2018

Hi Volkan, Thank you for this great review. We're indeed waiting on some updates with some apps so we try to improve them as fast as possible. Keep you posted!! Thanks, Ewout

PieSync is a Great Way to Keep Your Contacts Synced

Mar 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: PieSync enables me to keep all of my contacts synced across platforms that would otherwise not communicate well with each other.

Cons: PieSync offers a service unlike any other (that I am aware of at least), but that service comes at a somewhat costly premium.

PieSync is a great tool

Mar 12, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: It was easy for me to get some sync tasks done between products in a pinch. I could easily select the products I was using and connect the mapping in a reasonable way.

Cons: I can't do any advanced customizations or advanced programming with the tool. I'm not sure how to get some of the mappings customized in the way that I want them.

Overall: I was able to get the basic syncing that I needed to have done without much thought or advanced preparation. I could run a few tests easily and get the basic job done.

Vendor Response

by PieSync on March 30, 2018

Hi there, Thank you for your review. We try to keep our product as easy as possible so good to hear that you've managed to sync your contacts. If you'd like to setup some complex connections, don't hesitate to reach out to our support team or get in touch with our solution engineers. They would be happy to help you. Thanks, Ewout

amazing 2 way sync of your contacts

Mar 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: i use this to sync activity from our crm to our email automation. they support a ton of different integrations. This is better than zapier or other 3rd party integration tools because the sync is bidirectional

Cons: PRICING - since they charge you per user synced it's really easy to start spiraling in license costs. for some reason, the assumption is that you have a lot of contacts to sync you are an enterprise customer? what, a small business owner can't have 30,000 contacts? i understand that this is an attempt to price by value, but it doesn't understand the use case.

Vendor Response

by PieSync on March 19, 2018

Hi there, Thank you for this great review. Great to hear we have been able to help you out. If you have any questions about our pricing, don't hesitate to reach out to our support team. They would be happy to help you out. Thanks, Ewout

perfect add-on to zapier integrations

Feb 06, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: 2-way-syncing is a great and necessary feature
easy to adapt recipes for special use cases
very good video tutorials

Cons: complex customisation options but good possibilities to deal with through tutorials
waited long for implementation of fullcontact app

Overall: finally the possibility to push data back and forth through apps

Vendor Response

by PieSync on March 19, 2018

Hi there, Thank you for this great review. Really appreciate your feedback. Good to hear you've managed to setup your sync. If you need any additional help, don't hesitate to reach out to our support team or schedule a call with one of our experts. Thanks, Ewout

Flawless real time sync

Jan 19, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Real Time sync and two way sync. It just works, I can rest assure all my CRMS are up to date. Really easy to setup too.

Cons: Price plans change based on number of contacts or integrations. It gets quite high. I dont believe the number of contacts one manages correlates with the size of the business.

Overall: I have several CRMs constantly updated from a single point of entry. This gives me piece of mind as I'm no longer tied to a CRM platform, I can switch tool as I please.

Vendor Response

by PieSync on March 19, 2018

Hi Nuno, Thank you for your feedback and your awesome review. I'm really happy we have been able to save you time with updating your CRMs. If you have any questions about our pricing, don't hesitate to reach out to our support team. Best, Ewout

We have tried many ¿sync¿ products over the years and PieSync is the first to delive on the promise!

Jan 18, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: For us, the ease of use/ integration with Podio made the difference. We have had clients try other sync¿ing solutions and give up, but the set it and forget it implementation for PieSync is making the difference in this case.

Cons: It is not yet smarter than me and my team. If only it could prevent the HUMANS from entering duplicate contacts.

Vendor Response

by PieSync on March 19, 2018

Hi Richard, Thank you for your review. Really nice to hear that we have been able to help in you search for a proper sync product. If you have issues with duplicates, I would recommend you to send an email to our support team so we can figure out why and how we can solve this. Best, Ewout

Capterra-loader

PieSync blew me away

Jan 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The ability to connect two databases and keep them both in sync with 2-way synchronization is the holy grail for database management. It enables you to not only have a back-up but also a "master database" which is so important for compliance with data protection legislation.

Overall: As an example, this software enabled me to join my iPhone Contacts with my CRM so that all of my iPhone contacts were backed up and then, by using tags in my CRM, I am able to select which contacts remain in my iPhone Contacts list.

Vendor Response

by PieSync on March 19, 2018

Hi Thomas, Thank you for this awesome review. This also blew me away. Stay tuned for some mayor improvements in the next coming months. Thanks, Ewout

easy setup, syncing happens like magic

Jan 09, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: What I like most about this software is the ease of use (connecting two apps), lay back and let piesync make the syncing job magically.

Cons: What I like least about this software is the fact that still some app connectors are missing and from my perspective took a long time to become productive, BUT it´s only my view and doesn´t represent necessarily an objective point of view. Good thing is, that the pipeline is fully packed with apps to come in the future.

Overall: contacts, CRM and mailing app are syncing automatically. Don´t have to move a finger. It saves me at least 1 hour a week.

Vendor Response

by PieSync on March 19, 2018

Hi Darko, Thank you for your review. Happy to hear that we have been able to help you with a little bit of sync magic :) Let us know what apps you'd like to integrate with and we are happy to add them our roadmap. Thanks, Ewout

All happens in the background - very slick

Jan 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I don't ever have to think about this. Syncs magically happen when I'm not even looking for them to!

Cons: Not sure I have nailed down the best way to sync across various platforms but overall this is a great tool.

Vendor Response

by PieSync on March 19, 2018

Hi there, Thank you for your review. If you have any questions about your sync, don't hesitate to reach out to support and request a meeting with one of our experts. They would be happy to help you. Thanks, Ewout

Capterra-loader

The easiest way of setting up two-way contact synchronisation between apps

Jan 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It's easy to set up and use. The website GUI is simple to follow and allows you to connect 3rd party contact apps to each other for two-way synchronisation.

I use PieSync to keep the contacts in my two Google accounts -- personal and work -- in sync.

I also use PieSync to keep my Customer Relationship Management (CRM) package -- Nimble -- in sync with Google's G Suite and visa versa.

Bottom line -- it just works, and it works well!

Cons: I have a large number of contacts (3000+) so the pricing for synchronisation starts to become an issue.

Overall: Quick and easy two-way synchronisation of contacts between cloud products.

Vendor Response

by PieSync on March 19, 2018

Hi Richard, Thank you for this great review. Good to hear that you are using PieSync to keep Nimble in sync with Google. If you have any questions about our pricing, don't hesitate to send an email to our support team, they would be happy to help you. Thanks, Ewout

Capterra-loader

Best software to organize your contacts

Jan 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: PieSync¿s intelligent syncing helps translate all of these tags effortlessly into various segmented e-mail campaigns in Mail chimp.

Cons: The intergration process was slightly technical and a bit slow. I would recommend tutorial videos to help

Vendor Response

by PieSync on March 19, 2018

Hi Samantha, Thank you for you review. We really try to be the best in what we do. Despite that we also want to improve every day so we are working on some mayor updates. If you have any questions about your integration, don't hesitate to reach out and schedule a call with one of our experts. Thanks, Ewout

Amazing tool to find dupes between MailChimp and Salesforce. Highly Recommended!

Jan 09, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I'd definitely say they UI and UX is amazing and intuitive. The UX can even more robust and easier where the non-technical persons also understand what's happening in this tool when they log in.

Cons: The present features and functionalities should definitely be improved. Maybe implementing monthly reports can be helpful for a user (like me) to have a quick snapshot, how many dupes PieSync detected and etc. At the moment, I approach the customer support team and they help me with this.

Vendor Response

by PieSync on March 19, 2018

Hi there, Thank you for your review. Really good feedback! We are indeed working on some big improvements like a new UI + some great product improvements as well. We'll keep you posted on that. Thanks, Ewout

Capterra-loader

I am a reseller and part-time user

Jan 08, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: Clients appreciate that we don't have to charge for adjusting and servicing the PieSync products.

Cons: Each interaction needs to be set up. Not really a con but we all dream of the I thought it so it must do it now.

Vendor Response

by PieSync on March 19, 2018

Hi Randy, Thank you for you review. Happy to hear we have been able to help you out. Also thank you for joining our reseller program. Thanks, Ewout

Capterra-loader

Fantastic Syncing Solution, Excellent Customer Support

Jan 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: PieSync has made it incredibly easy for us to sync groups between Prosperworks (our CRM solution) and MailChimp. We use tags in Prosperworks that indicates which groups we want to sync, and then send targeted campaigns to those groups in MailChimp. PieSync is extremely clear, and allows users to build sync solutions using a step by step prospers that is very intuitive.

Cons: The only downside is that it is not cheap. If it was half the price, it would be even better, but to be honest, it is so valuable, at least for our needs, that we are willing to pay it.

Overall: It has saved us an enormous amount of time, and allows us to sync between our CRM solution and MailChimp with ease, something that was incredibly difficult to do with our previous CRM solution.

Vendor Response

by PieSync on March 19, 2018

Hi Robert, Thank you for your awesome review. Our team will be really happy after reading your feedback. Great to hear that we have been able to save you time so you can focus on your core business. Don't hesitate to reach out to support if you have any questions about our pricing. Thanks, Ewout

An easy, and intuitive process that made me a much happier person compared to the last software used

Jan 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Besides the two-way syncing capability, the ease of use is wonderful. Granted I am decent when using technology but that does not mean that I do not want something that is simple and efficient. We had other services prior but they just did not get the job done like PieSync does. We have a few Customer Relations Management systems (CRMs) we use to keep track of all our clients and business relationships. Some are more of a phonebook in the sense of contact information and notes, and others are more like Constant Contact and Salesforce where events can be created an managed. With a team, it is difficult to update and add contacts across all our platforms and PieSync does that heavy lifting for us.

Overall: Constant two-way syncing was essential and helps a great amount!

Vendor Response

by PieSync on March 19, 2018

Hi Mauro, Thank you for this 10/10 review. I only read good things here :) Let me know if there's anything we need to improve or can do better. Thanks, Ewout

Capterra-loader

PieSync is a great company with a great product, but

Jan 08, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: We are using PieSync to connect Hubspot and Prosperworks, our sales CRM. In order to build a true sales funnel, we needed the Hubspot CRM to update when contacts change in Prosperworks. We are still tweaking the integration, but it is working. Without PieSync, we would have not been able to work with Hubspot or track marketing attribution without switching CRMs.

- Excellent customer support (they will do an intro call with you, and offer you additional assistance in setting up your integrations)
- Simple, straightforward UI
- No down time (none of our integrations have broken/gone offline). Honestly, seems like a really quality product all around

Cons: - Unlike Zapier, PieSync has a relatively small number of apps they sync with. Would love to use it for more functions, but we do not use the other software they support.
- The integration we mainly use (syncing Hubspot to Prosperworks) is a bit limited. For example, you can only sync CONTACT data and not OPPORTUNITIES or LEADS. We have had to find ways to work around this, which we did not expect going in.

Vendor Response

by PieSync on March 30, 2018

Hi Emily, Thank you for this extensive feedback, really appreciate it. The SaaS market is indeed full of apps that we would like to integrate so we're launching one new app every week. If you're using any apps that are not listed, just send us an email. Regarding syncing opportunities and leads, this feature is something we are working on so you don't have to setup any workarounds any longer. Keep you posted on this big improvement. Thanks, Ewout

Capterra-loader

PieSync does what data connectors do not do. It actually syncs your contacts!

Jan 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: That it actually syncs and that it works consistently! No triggers are needed although you can set rules. Set it and forget it :)

Cons: Nothing really, While I feel that it is quite simple to use, if anything it is too flexible (multiple rules, ability to sync to and from more than one platform). While valuable, this might be intimidating to some users.

Vendor Response

by PieSync on March 19, 2018

Hi Craig, Thank you for this great review. Great to hear that we have been able to help you with syncing contacts. And that's only the start of our plan ;) Stay tuned for some mayor improvements. Thanks, Ewout

Capterra-loader

Easy peasy to use

Jan 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I wanted to get rid of duplication of data wasted time of manual imports/exports between different applications and maintain a stable business workflow through near perfect synchronisation between the tools of my choice. This has definitely been realised.

Cons: There are some minor syncing issues with the virtual LinkedIn folder in Office 365 / Outlook Exchange but the proactive approach from the developers in attempting to resolve this has been admirable. I have faith that they'll succeed.
The price increase when wanting to upgrade from a small package to a medium and beyond package is considerable. I was fortunate to be able to increase my customer database swiftly but the price increase to sync my contacts across multiple apps was cost prohibitive and caused me to scale back the use of this otherwise outstanding service.

Overall: I wanted to get rid of duplication of data wasted time of manual imports/exports between different applications and maintain a stable business workflow through near perfect synchronisation between the tools of my choice. This has definitely been realised.

Vendor Response

by PieSync on March 19, 2018

Hi Ivan, Thank you for this awesome review. Also your feedback will be really important for us so really appreciate that. Don't hesitate to reach out to our support team if you have any questions about pricing so you can fully benefit PieSync :) ps we are working on some mayor improvements so stay tuned ;) Thanks, Ewout

Capterra-loader

Works Great for Syncing Contacts - No Better Solution

Jan 08, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: We are regularly using automation at our company and for our clients. Having proper 2-way sync is tough to come across for all of the SaaS that we are currently using. In some instances, we have made Zapier work to give at least 1-way sync, which is still required at times, but when possible, we definitely use PieSync for our syncing needs.

Cons: I have some SMB clients that have a lot of contacts but they are still a very small company. The pricing does start to get pretty expensive especially if 99% of the contacts dont actually change on a regular basis. If you have 100k people in your CRM over time, even if you arent touching most of them, you have to pay for a pretty high tier to keep them synced.

Selective sync is good in this regard if you dont want everyone in your CRM to be synced to say your Help Desk for example, but there are scenarios where this can get pretty expensive.

Overall: We are able to sync contacts between our multiple SaaS accounts without conflicts in data.

Vendor Response

by PieSync on March 19, 2018

Hi Alex, Thank you for this great review. Happy to hear that we are to help you syncing contacts. And contacts are just the beginning of what we'd like to sync for you :) If you have any questions about our pricing, don't hesitate to reach out to our support team, they would be happy to help you out. Thanks, Ewout

Good Experience

Jan 08, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Customer support was very attentive and responsive to our calls and issues. Seems as they work for their clients.

Cons: perhaps more email reporting options. Informing of some issue that arose from some new contact into our database.

Vendor Response

by PieSync on March 30, 2018

Hi Carl, Thank you for your review. Customers are really valuable to us so we try to help them in every way we can. Our reporting is indeed fairly limited, but really appreciate your feedback so we can update this. Thanks, Ewout

Easy to use and good support

Jan 05, 2018
3/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Very straightforward to set-up the two-way syncs between platforms and the customer support is very fast and helpful.
As it's still fairly new, full integrations aren't built out yet on certain platforms like Base CRM.

Cons: We're now able to create a two-way integration between our CRM system and our marketing automation platform, integrating two systems that previously weren't able to talk to each other.

Overall: We were able to connect our CRM system with our marketing automation platform

Vendor Response

by PieSync on March 19, 2018

Hi Adela, Thank you for this perfect review :) Really appreciate your feedback, although I think you accidentally made a mistake with our cons. No problem though because I think this is one of the main reason you're using PieSync so thank you for sharing your insights on how you use your CRM and your marketing automation platform. Thanks, Ewout

Excellent solution for contact synchronisation

Jan 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: We were using software that didn't integrate directly. We found what we were looking for in Piesync and our contacts are now synchronised over 2 different databases.

Vendor Response

by PieSync on March 30, 2018

Hi Richard, What a great review. Let us know if there's anything missing so we can help you even better. Thanks, Ewout

Capterra-loader

A Cloud Users Required Tool

Jan 05, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It works as advertised, it is reliable, and it gives peace of mind knowing your workload is reduced.

Cons: The workflow terminology takes some getting used to. So make sure to pay attention to the direction of sync.

Overall: Time reduction from redundant data entry, real time updates and changes.

Vendor Response

by PieSync on March 30, 2018

Hi David, Thank you for this awesome review. Really appreciate your feedback. Our product can indeed become a little complex as soon as you try to setup more in depth integrations. Let us know if you have any questions so we can help you out. Thanks, Ewout

Capterra-loader

It's simple yet POWERFUL.

Jan 04, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Deep integrations happen extremely quickly with zero code. I can map 100 fields in 5 minutes. You set it and forget it.

Cons: Only syncs contacts with email addresses. Cannot sync contacts with no email address (using phone number as unique identifier). Cannot sync records other than contact records.

Overall: Integrated much of my tool stack.

Vendor Response

by PieSync on March 30, 2018

Hi Tim, Thank you for this great review. Syncing other entities than contacts is something that's coming very soon. We'll keep you posted on this. Thanks, Ewout

Capterra-loader

Great, seamless syncing with CRM

Jan 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: PieSync seamless syncs both ways from our company contacts to our CRM - this allows us both to manage contact information and updates on either platform and also to easily add our contact's full records to our CRM for ease of adding sphere contacts or people made via email introductions.

Overall: Ease of managing contacts, clients and leads.

Vendor Response

by PieSync on March 30, 2018

Hi Lee, What a great review!! Let us know if there is anything we can improve. Thanks, Ewout

Capterra-loader

Helps automate redundant tasks

Jan 04, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It saves me time and aggravation by eliminating the need to post information manually between various pieces of software.

Cons: Some of the integrations I would love to have are still in development. I have no doubt, though, that they will be coming.

Overall: Saves me time and aggravation

Vendor Response

by PieSync on March 30, 2018

Hi David, Thank you for this great review. Good to hear we have been able to save you time. The integrations are indeed coming, we're launching one app every week so stay tuned. Thanks, Ewout

Capterra-loader

Piesync simplifies a very hard business problem by connecting and syncing cloud-based apps

Jan 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It's easy to use
Works extremely well
Great Customer Service
Limited bugs
Reduced extra time
Increases the quality of all our data
Great selection of business apps that connect with their app

Cons: It takes time to set it up and test the connections. However, less time than other products.
Would like more automated detailed reports on sync issues by transaction.

Overall: Saved time and money to sync apps. Also increased the quality of our data, making our people more productive.

Vendor Response

by PieSync on March 19, 2018

Hi Barry, Thank you for this great review. 10/10 is great, but we are still working on some improvements to help you even better. The reports are a good idea, I'll make sure to add this to our roadmap. Thanks, Ewout

Capterra-loader

Good but needs some more features

Jan 04, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: it works very well syncing data between ontraport and salesforce. real time sync and accessing nfiltering/tag capabilities

Cons: need a team license so multiple admins can manage. needf the ability to see what data synced from where and when.

Vendor Response

by PieSync on March 30, 2018

Hi Jason, Thanks for your review and feedback. Having the option to manage your team is something we are working on. Having some visualisation to see what is happening is indeed some good feedback. Thanks for sharing that with me! Thanks, Ewout

A simple and reliable solution to sync HubSpot contacts with G Suite address book.

Jan 04, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: It took us almost no time to set this up. We are several people in the team and everybody was able to configure it by themselves with the help of a few screenshots. Since then it is working reliably and silent in the background of our software eco system.

Cons: We still have some minor issues syncing the salutation correctly. It doesn't bother that much. As soon as we have the time we will fix this.

Overall: A fully synced address book across my software eco system (HubSpot/G Suite/Smartphone/Laptop).

Vendor Response

by PieSync on March 30, 2018

Hi Bas, Thank you for your review. Really appreciate your feedback. Also I'm happy to hear that your team could setup their sync in no time because we really try to keep it as simple as possible. Let us know what issues you're experiencing with the salutation field and we're happy to assist you. Thanks, Ewout

Excellent product and the best for syncing data between cloud platforms.

Sep 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It does exactly what it says and just works quietly in the background without needing me to intervene.

Overall: Massive time saving and consistent data across multiple platforms.Because it works so well I forget about it, when it can make my life so much easier. I have had to add a task in my diary to remind me to login and see what else I can use it for.

Vendor Response

by PieSync on March 30, 2018

Hi Clive, Thank you for this excellent review. Let u know if there is anything we can improve for you. Maybe a reminder email ;) Thanks again, Ewout

Fast and flawless

May 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Syncs fast, easy to use and keeps all my Quickbooks contacts synced with Google Contacts and up to date. Definitely solved my syncing problem

Cons: It could be slightly pricey for a small business such as myself.

Vendor Response

by PieSync on March 30, 2018

Hi David, Thank you for this great review. Good to hear that we're able to help you sync your quickbooks with Google. If you have any feedback regarding our pricing structure, this would be really valuable so feel free to send us an email. Thanks, Ewout

Best contact syncing software

Feb 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I found it very simple to set up. It has more functionality, reliability for contact syncing than Zapier.

Vendor Response

by PieSync on February 23, 2017

Hey Erin! Everyone at the office is so happy when we get such a nice review like yours! We're always putting the customer first and we're glad PieSync provides value to you :) Cheers, PieSync team

Perfectly fulfills a real need

Jan 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Works quickly and invisibly.

Overall: I use Highrise contact management software. I also use Google Contacts. How wonderful to have the information I input to a Highrise contact automatically populate to that same person in my Google Contacts! Once set up, it just works, and for all practical purposes does so instantly. Spooky, and fantastic.

Recommendations to other buyers: Try it.

Vendor Response

by PieSync on February 01, 2017

William, thank you so much for such a lovely review. Little PieSync trivia: Highrise <> Google Contacts was the first integration when we launched PieSync in 2012!

PieSync is a great and easy-to-use tool

Jan 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I was able to check this product first in the trial version and I love its function. It is what I really need in the synchronization of contacts and it works well. The customer support at that time has provided me with the instructions in some features and they help me to understand on how to use it. Now, I'm a regular user of this tool. I recommend this product.

Vendor Response

by PieSync on February 02, 2017

Thank you Benson for your nice review. We're happy to keep your contacts in sync so you can focus on more important tasks of your business! Happy syncing :)

Amazing Support!

Dec 05, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: We've chosen to use PieSync for our non-profit organization. We've been happy with it! We have stumbled a bit in our first month, trying to ensure that we are functioning correctly. Any time we have trouble, the support has been amazing! Between email support and the live chat option, we've been incredibly happy with the responsiveness of the PieSync team.

Vendor Response

by PieSync on December 05, 2016

Hi Lindsay, Thanks for your nice review :) We're always happy to help, making sure your contacts stay in 2-way sync so your non-profit team can focus on more important tasks! Glad to have you on board, Sanne

Fantastic Sync Plugin

Nov 24, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Comments: Customer support is great! Easier to use than Zapier, and it actually SYNCS contacts, unlike Zapier. It can be a little pricey depending on what options you need, but IMHO, it is worth the extra $$.

Vendor Response

by PieSync on November 25, 2016

Hi Brian, Thank you for your review, we're happy to hear you like our 2-way sync solution! Indeed, we don't position ourselves as a Zapier competitor, but a complementary product. While Zapier is great at performing triggered based actions (if-this-then-that), PieSync is used for having all your contacts in real time, 2-way sync (both creates new contacts AND syncs any updates of existing contacts). Happy Syncing, PieSync Team

Easy To Use and Saves Me Time

Oct 11, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: I use PieSync to sync contacts between Google and Constant Contact and make extensive list of labels and groups for marketing. I found the set-up to be easy and customer service is very responsive when I have questions. I needed a sync tool that would grow with my business and I am happy with PieSync so far.

Vendor Response

by PieSync on October 11, 2016

Hi Amy, Thank you for your nice review! We're looking forward to grow with your business in the future. :)

Great Contact syncing

Oct 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to setup

Cons: None

Overall: I only use the Google contact and Insightly connector at the moment. It enables all new contacts to be immediately posted to our CRM (Insightly) so available to all my work colleagues. If they make changes, these are immediately synced back to my contacts. Accurate data all the time!
PS I haven't rate customer support because I haven't needed it.

Vendor Response

by PieSync on October 09, 2016

Hi Lance, Thank you for your kind review! We hope you won't require customer support in the future too, but if you will, we are here to help. Happy syncing.

Thank you, Jesus!!!

Jul 13, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: To potential users of PieSync: Have you ever tried to "sync" contacts between Google Contacts, a CRM, another CRM, a website (that has a CRM), and perhaps various tools (that also are driven by your contacts)? I'm sure you have. And I'm sure you hated your life when doing so. And I'm sure you realized that each company's "integrations" are nothing short of terrible if they wrote their "integration" themselves. I mean, there's nothing like reinventing the "integration" wheel for every single company that needs to share / import contacts, right?!?!? And by the way, "pushing" (which is NOT "syncing") contacts with Zapier is NOT good enough. The idea is to keep all these systems IN SYNC - if a contact changes in one system, it needs to change IN REAL TIME with all the other systems. This is what PieSync does. This is why PieSync is awesome. And without PieSync, this is almost impossible to do. To software companies that need to share / import contacts as part of their system: Please stop reinventing the wheel. Software companies are letting single-focus other software companies take care of all sorts of things from voice (Twilio), transactional emails (SendGrid), to authentication (Google and Facebook). It's time to stop writing your own point-to-point "integrations" that share your "contacts" and simply let PieSync do it for you. It's all they do! They are better at than you are! Let them do it cleanly! Also, please don't think your "import/export via a .csv file" is a "solution". It's not. It's a pain in the a$$ for everyone involved and probably generates a number of support tickets for your support team each day. Get rid of that functionality and do it right. Oh... and thank you for all that you do, lovely software companies. :) I love your software, but I can't stand your integrations - unless you use PieSync. Simply use PieSync for sharing contacts (since that's what THEY do best) and then you can focus on what YOU do best.

Pros: - It SYNCS contacts (which is not "pushing" contacts via Zapier) between any system that uses it. - It WORKS FLAWLESSLY. I never have to mess with it. It just works. - It's fast. - Umm... what else is there? I mean, it SYNCS your contacts in real-time!!!

Cons: - More developers (and therefore more "management" of software companies) need to use PieSync for their integrations. - It's not free - which is fine because it is WELL worth the money for what it does.

No more frustration

Jul 02, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support
5 / 5
Value for Money

Comments: Working with several google accounts, salesforce and other business apps, with several teams, I had multiple contact database, as most people have in the absence of such a tool. Once I've started using PieSync, the complexity of using all those different databases has been resolved and I have access to all my contacts in all my applications. I just works, in the background, without any hassle.

Pros: Easy setup, and reliable execution.

Cons: There will allows be databases that could be added...

It just works in the background

Jul 01, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Comments: We are a smalla company using Piesync between Capsule CRM, Mailchimp and Google Contacts. We ended up to Piesync after trying out several sync apps. It was easy to install. It just works in the background, and is easy to re-learn when you want to go and check things.

Pros: Our CRM apps are available. Easy to use. The pricing mechanism has become simpler and better since we started.

Recommendations to other buyers: Try it and you will like it.

We use PieSync for integrating SocialCRM (Nimble) with Social Media Platforms via Google Contacts

Jun 28, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Piesync is being successfully used as central syncing tool in our Sales 2.0 toolstack. It can automatically sync contacts from XING, LinkedIn, Twitter and FaceBook to our Social CRM (NimbleCRM). This helps to reduce manual work for maintaining the contact data base to a minimum by automization. You are welcome to contact me. I stronly recommend to consider PieSync.

Pros: + solid integration with NimbleCRM and Google + personal and freindly customer support + other integrations also available + possibility to influence the development roadmap + using tags + reasonable price and pricing models

Cons: - mapping more custom fields

Set up and forget

Jun 28, 2016
4/5
Overall
5 / 5
Ease of Use
3 / 5
Customer Support
4 / 5
Value for Money

Comments: PieSync was recommended by Prosperworks CRM to ensure fully integration of my contacts with their system. Having tried various internet suggested work-rounds it became apparent that a fully integrated system was the answer. PieSync to the rescue. As a small business anything that makes my life easier is positive and gives me more time to concentrate on growth rather than day-to day

Pros: Ease of installation / set up Data integrity Install and forget Compatibility with other business related software / applications

Cons: Would appreciate full sync (inc deletion) on basic version even if it was restricted to say 500 contacts.

Pie Sync Simple and Easy

Jun 28, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: It is easy to use, and the customer service is excellent

Cons: It could be slightly pricey for small businesses, I did have a small problem with some contacts not syncing correctly but the customer support soon solved this.

Overall: Pie Sync has quickly solved our contacts syncing problem. It is easy to use. Whilst we could integrate with API's ourselves. The time it takes would outway the cost to our business.

Recommendations to other buyers: Definitely use the customer support they are really helpful.

Vendor Response

by PieSync on July 07, 2016

Hi Joshua, Thanks for your review, we'll make sure we keep it Simple and Easy in the future too!

PieSync works

Jun 27, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: I use PieSynce to connect Gmail contacts with Nimble CRM and it just works! Runs without any effort and updates on a regular basis to keep them both in Sync! Support for this service is excellent!

Pros: Seems to be quite capable and does exactly what I need

Cons: Had one issue in the very begning where some contacts were duplicated and their support service was able to quickly resolve and fix it

Recommendations to other buyers: Try it!

Fantastic data sycronization app

Jun 27, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Comments: It's often very difficult to synchronize your data in real time without the use of an engineering team, PieSync makes it easy and their support is amazing.

Recommendations to other buyers: I highlt recommend this app for your data sync needs

contact sync is not a pain anymore

Jun 27, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Comments: bottom line is that syncing contacts use to suck and now I don't even think about it. sync between Pipe drive and google is a snap and it updates at a very respectable rate.

Pros: Set it and forget it. Dont even think about the sync anymore

Cons: wish I had a bit more control over the fields. To be honest I never spent the time to see of they offer that feature since i set and forget it.

Recommendations to other buyers: using the service is a no brainer if you are syncing contacts

PieSynk rocks

Jun 27, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I have been searching for a way to accurately sync Highrise with Google contacts. It turns out that PieSync was the answer. PieSync worked right away and it keeps my over 7500 contacts synced. A cool feature is the ability to see on a graph how many new or corrected contacts have been synced each day.

Pros: Easy to use. Sharp interface. They have great support.

Cons: I can't think of any.

Perfect sync

Jun 27, 2016
5/5
Overall
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Comments: Seamless sync between Gmail contacts and Podio. I was spared the painful job of manually entering my over 9.000 Gmail contact in my Podio account and now provides a two-way sync!

Pros: Great value for money.

Recommendations to other buyers: Give it a try.

Syncing two Google Accounts

Jun 27, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: I use Google Business Apps for work and have a personal Gmail account. I struggled to keep the two contact lists up-to-date until I started using Piesync. Now I can add someone to my personal contacts or business contacts and it gets automatically added to the other list. Love it!

Pros: Easy to set up and use Works great

Cons: The Mico Plan only lets you sync one connection.

Recommendations to other buyers: Yes.

PieSync

Jun 27, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: PieSync has become an integral part of what allows us to operate on a day-to-day basis. I highly recommend it for any small business without capital or capability to maintain their own communication system.

Pros: Seamless & nearly immediate integration with our CRM system Reliability is sure thing Customer Service

Cons: Would be nice if there were means to sync with only certain categories of our CRM, thus alleviating my cell of thousands of contacts I have no use for.

Vendor Response

by PieSync on September 28, 2016

Kevin, Thank you for your review. We are excited to announce that tomorrow September 29, 2016 we will be launching our custom fields and mapping features. So you will have the ability to sync "only categories of your CRM and alleviate all those thousands of contacts you no longer use" via the custom fields feature as well as map other custom fields to the fields you want in your different tools. Best Team PieSync

Excellent App for Syncing

Jun 27, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I used it for a short period of time but the app was very good for Syncing. I would high recommend this app if you are looking to sync between two platforms.

Piesync gathers tons of important information without taking any of my time

Jun 27, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Piesync gathers tons of important information without taking any of my time. I've used Piesync and find it just keeps populating important fields and sorts through duplicate records. Just a great data gathering and management system to link to a CRM. I use Google and Nimble.

Greatly facilitate communications with operational and financial partners

Jun 27, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: This is a critical app for any modern enterprise. It effectively and efficiently reduces the amount of time to manage thousands of contacts. It has been a valuable tool to reach both potential and current operational and financial partners.

Pros: Highly functional and user friendly

Cons: No shortcomings or challenges.

Nimble - Google Contacts - Hubspot

Jun 27, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Piesync is easy to setup and has worked well and as expected since I setup 15 + months ago. I have 3000+ contacts and don't have to worry about them staying synchronized.

Automate your business

Jun 27, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: PieSync appeard to be an interesting alternative to Zapier for a specific need. The licence is affordable and it can help you spare much time if you need to synchronize contacts using tools like Google Contacts, Podio, etc. It works fine and I recommend it to my clients to improve and automate their business / CRM tools.

Pros: Convenient. Works fine.

Cons: Nothing. Once it works, you can forget it and spend time on things that really matter.

Google App to CRM

Jun 27, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Great two way syncing from my Google Apps contacts to my Insightly CRM. Very easy to set up and haven't had to think about it again. My contacts appear in both places regardless of how I entered them. Love it.

Pros: Easy to set up. Great customer support.

Cons: Waiting for them to add AWeber as another sync possibility.

Works perfectly

Jun 27, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I avoided using online CRM's for years due to their nearly universal inability to provide timely two-way synch with my Google Contacts. To me, this kind of synch is essential, because mostly I'm using my cell phone to dial out. This means if I make a change in the CRM, I want that to show up in my phone's contact list asap. Let's face it - Google Contacts is rapidly becoming the world's central contact repository. In designing a good business data structure, you need to pick one database for the central store. PieSync brings this kind of logic to all my online data systems and apps that synch with Google Contacts so my whole system stays up to date effortlessly.

Pros: Works exactly as they describe.

Cons: None that I can think of!

Great for syncing Nimble contacts with Google Contacts

Jun 27, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Comments: If you are a user of Nimble CRM , this is the only way I know of to sync Google Contacts. The important thing to note - it just works! I am using the "Solo User" version, and as far as I can tell, everything has been seamless.

Pros: If contact sync is important for you in Nimble - this is for you!

Cons: None that I know of.

Recommendations to other buyers: Good contact sync is very important in our connected world.

PieSync - helpful tool to sync contacts across multiple cloud services

Jun 24, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: It works and fills the gap where disparate cloud services do not provide native sync I/O (outside of direct API or CSV import/export). With recent funding, it looks like the velocity of adding additional sync end-points is increasing. Very nice.

Cons: Currently, there is no history or logging of what happened. There isn't much documentation about what fields are synced (and/or it seems like there are fields that are not synced, that would be helpful to sync).

Overall: Relatively easy to set up and configure, with selectable bi-directional sync, makes it a crucial component to synchronize contact info across disparate cloud services.

Vendor Response

by PieSync on June 27, 2016

Hi Forrest, Thank you for your review. Regarding the two missing features - we are working on both of them with a launch date by the end of this summer! You will be able to see the log of all changes made to contacts in sync. Also, we will introduce custom fields syncing and mapping, meaning you will be able to sync all fields, eliminating the need for documentation on which fields are synced (as we will sync them all!). You can already find documentation in our Help Center by checking the help article of App A and then compare it to the help article of App B. I agree it's not ideal, but soon this won't be necessary anymore. We'll keep you posted once we introduce these 2 features.

easy breezy syncing

Jun 24, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It was so easy to setup! It sends me a report each month to keep me posted on the status of my syncs.

Overall: I have about 4,000 contacts that I have created over the past 11 years of networking in my community. I was paying someone an hourly rate to enter contact data and update their information when it changed. It was hard to keep up! Now I have a platform that syncs my main google address book from my account to mailchimp without even thinking about it! Wonderful.

Recommendations to other buyers: If you are a business owner and trying to stay in touch with your contacts on a regular basis by sending newsletters, etc., I highly recommend.

Vendor Response

by PieSync on June 27, 2016

Hi Audrey, Thank you for your review! We love the title Easy breezy syncing :) We'll make sure it stays this way.

Indispensable tool - can't work anymore without it

Jun 24, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I wouldn't have thought how crucial syncing of my contacts could ever be but in this highly connected world, it is simply a necessity. I've been using piesync for more than two years now and can't live without it anymore. At start we used it to sync google apps with highrise and it was great to always have the latest update in your contact list and phone - and that for my whole team. However, we decided to switch to hubspot one year ago and Piesync wasn't yet supporting this app. At first I thought we could live with it but very quickly it became clear what a big miss it proved to be to NOT have all our contacts constantly synced. Contact data became quickly outdated and decentralised. Eventually, I contacted Piesync and almost begged them to setup the link with Hubspot, which they did together with us for trial. Apart from committing to a full blown account for all my users for at least 1 year, I had not to commit to anything else but as I said, the service is so indispensable once you have it that there's no way back. I still love what they do, how easy it may sound ("simply syncing contact data"), and I can only recommend anybody else with the same problem to try it out.

Pros: indispensable 'tool' and great support team

Cons: I can't think of any

PieSync Ease

Jun 23, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
4 / 5
Value for Money

Comments: We use the software to connect our contacts from various sources to our CRM as a two way sync. It saves us time as we don't need to add each contact to every single one of our databases. We put it in once, and can rest assured that it will carry over to every place we need it.

Pros: Great and prompt customer service, user-friendly, straightforward, and reliable.

PieSync for Office 365 and Pipedrive

Jun 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Overall, very impressed with the product and excited about upcoming features. I don't think there is anything out there which actually syncs changes in contacts (and not just new contacts). PieSync is extremely easy to set up and works right "out of the box". We migrated over from Zapier to PieSync for the contacts synchronization. We are using the platform to sync Pipedrive with Office 365.

Pros: Easy to use. Accurate synchronization. Highly reliable and stable.

Cons: Calendar synchronization for Office 365 would be a great future feature.

Vendor Response

by PieSync on June 24, 2016

Hi, Thank you :) We are excited about the upcoming features too and there's a lot of them coming out this summer, like the ability to sync all fields including your custom fields, or a log of all the changes made. We'll keep you posted once they are out. Calendar synchronization is in our pipeline too, but at this time we don't have a defined released date.

Huge Time Saver, It Just Works

Jun 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I wanted my Highrise contacts folder which contains several thousand contacts to automatically sync with my Google contacts. Piesync is affordable and does this exceptionally well. In the past, I have also integrated my contacts successfully with MailChimp.

Pros: Cheap, fast and reliable.

Cons: None thus far to report.

Vendor Response

by PieSync on June 24, 2016

Hi, We appreciate your review. In case you have any issues to report, our customer support team is there to help.

Excellent App!

Jun 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Does exactly what I need - in this case enable realtime synchronization between specific groups of Google Contacts and the OnePageCRM app I use for my business.

Pros: - Works effortlessly in the background. - Synchronizations always clean and accurate.

Cons: - None ... am pleased with the product.

Vendor Response

by PieSync on June 24, 2016

Hi Mike, Thank you for your review. Happy you are pleased with PieSync!

Value for money

Jun 22, 2016
5/5
Overall

Comments: Outstanding value for money, I use just the basic account and it works for me flawlessly (BTW I am no computer wizard so if i can set this up so can you)

Pros: ease of set up, value for money

Cons: none that I can state right now I have been using for a few short months an no problems

Vendor Response

by PieSync on June 24, 2016

Hi Lee, Thank you! That's why we have the best computer wizards in-house, so our customers don't need to be :)

Excellent Backbone for my Data

Jun 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: PieSync has allowed me to connect various different Apps in a way that other providers have not been able to. If you want to synchronise your data across platforms, PieSync may be the right choice for you.

Pros: - Ease of use - Support - Value for Money

Cons: - Could use some additional mapping features - Misses a Log view to understand what went wrong in case of data conflict

Vendor Response

by PieSync on June 22, 2016

Hi Erwin, We appreciate your review, thank you. Regarding the mapping features - stay tuned, we are launching them in about a month. Around that time we will also introduce the logging feature, so you will be able to see all the updates, changes and conflicts. We'll keep you posted.

Just what I needed

Jun 22, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
3 / 5
Value for Money

Comments: Life is all about connects and contacts. And a robust contact management system. Well, in Highrise, we had just that but the challenge was ensuring that we had it accessible on Google Contacts. Piesync was what we were looking for. Behind the scene sync between the two apps without me having to do anything !!!! Well there are some delays that happen in syncing once in a while - but it's something I can live with.

Pros: Totally behind the scene once you set it up. 5 minutes setup time and it works without any further intervention.

Cons: Would have liked it to be competitively priced. Especially I run an organization and have all my sales team on highrise but does not make sense to have them all on Piesync because of pricing.

Vendor Response

by PieSync on June 22, 2016

Hi Vishaal, Thank you for your review and feedback!

Works Flawlessly

Jun 21, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Pie Sync is very easy to use and saves a ton of time when it comes to managing contacts. It is easy to implement and allows to make sure we always have the most updated contact information for all of our contacts.

Pros: Easy to use, Easy to implement, Works great!

Cons: We have not had any issues with this app.

Vendor Response

by PieSync on June 22, 2016

Hi Jake, We like the word "Flawlessly"! Thank you.

Piesync makes synching easy

Jun 21, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I've been using Capsule CRM for many years and also Google Apps. I was frustrated in trying to keep my contacts in sync between the two - and wanted to be able to update either, and have them both in synch. Piesync makes it easy - and what I also liked was that their support was prompt and helpful.

Pros: Simple, it works, and support is great

Cons: Adding some other software eg Campaign Monitor into the mix can add to the cost

Vendor Response

by PieSync on June 22, 2016

Hi Justin, Thank you for your review. We recently changed our pricing model (we eliminated the "Premium" connections), so in case you would like to connect Campaign Monitor and other tools, please reach out to customer support (support@piesync.com) and we can upgrade you to the new pricing model.

Excellent - saves me hours every week!

Jun 21, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I use PieSync to sync my Google Apps for Work contacts and CapsuleCRM. It saves me LOADS of time ensuring that everything is up to date. I love that I don't even have to think about it.

Vendor Response

by PieSync on June 22, 2016

Hi Laurel, We'll keep running behind the scenes and save your hours of time in the future too. Thank you for your review.

Solid app

Jun 21, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: It's been hard to find a good contact syncing app, and PieSync does exactly what it says. My issue with other similar apps is a shortcoming of connected services; PieSync keeps adding more and more, making it incredible useful for us!

Pros: It's fast, efficient and affordable.

Cons: None, really. I kind of wish they'd add more services, but they have a ton already and they're doing a great job of adding more on a regular basis.

Vendor Response

by PieSync on June 22, 2016

Hey Mickey, Your comment put a big smile to our development team! They are determined to code even faster now :) Don't forget to vote for services you want to connect with that are in our pipeline. We prioritize the release dates based on votes from our visitors. You can cast your votes on piesync.com/connections

Great app!

Jun 21, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: This is a great app that does exactly what it is supposed to do and in a very simple way. I use it to keep my contacts in sync between CRM's and it does a great job of that.

Vendor Response

by PieSync on June 22, 2016

Hi Kevin, We are glad to hear that! We'll keep on rockin'.. :)

Great service and quite extensive

Jun 21, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I needed something to sync my CRM contacts to my Iphone contacts (why maintain 2 contacts, right?) . Piesync did the job for me and it works for myself and i can even connect multiple sources to the same sync!

Pros: Very intuitive interface, easy to understand and great service support.

Cons: Support is awesome, but if they could be more aware if they are dealing with a noob or tech savy person, could save a lot of unneeded emails ;) But hey, it is the effort that counts!

Vendor Response

by PieSync on June 22, 2016

Hi Robbert, We're happy to do the job! :) We'll keep improving our customer support skills, they are our number 1 priority!

Simplicity at its Best

Jun 21, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Just works. Flawless execution between our Google App contacts and their folders. A feature needed on other, higher end programs. Have only tried on A few folder/ groups to start. But so far, seamless.

Pros: Two way sync. Ease of setup

Vendor Response

by PieSync on June 22, 2016

Hi Tom, Perfect, thanks for your review! Feel free to reach out to our customer support team if you require any assistance with syncing other folders.

Great functionality

Jun 21, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Value for Money

Comments: PieSync has turned into a mandatory tool in my toolkit. Its web-based, automatic, sync between OnePageCRM and Google Contacts has saved me invaluable amount of time and effort in keeping all my data in sync.

Pros: - Automatic sync - Effortless, cloud functionality

Cons: - Does not sync the images (thumbnails) of OnePageCRM to Google Contacts (useful to see who is calling when contacts sync back to iPhone / Android) - Dashboard does not report which Contacts were synced (just the total amount of sync operations on a single day).

Vendor Response

by PieSync on June 22, 2016

Hi Fábio, Great to hear you save lots of time by using PieSync! Regarding the Cons: - Thumbnail sync is in our pipeline, we should be launching in Q4. - Logging feature will be launched this August. We'll keep you updated when these new features are released.

Great Sales/Client Tool, Superior Solution to Zapier

Jun 21, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I run a small catering company in VT and get about 200 inquiries a year. I need to know who is calling me so I don't sound like an idiot when I pick up the phone. PieSync allows me to have new inquiries automatically synced into my phone via our CRM (OnePage, though I would try others too). I can then sync back changes to clients, associating a phone number if they haven't given me one, or adding more details for next time

Pros: $5/month mostly meets our needs. Deletion syncs! Two-Way (Zapier doesn't do either of these) Ends bloated contact lists

Cons: $5/month plan doesn't allow multiple features.

Vendor Response

by PieSync on June 22, 2016

Hi David, Thank you - it's great to read your use case of PieSync :)

Great behind the scenes tool

Jun 21, 2016
5/5
Overall

Comments: Overall PieSync seems to work pretty seamlessly. I heard about the via Prosperworks and have been using the software for about a year now. Pleasantly surprised and a good value.

Pros: Simple and behind the scenes.

Cons: A few challenges with Google.FullContact, ProsperWorks all staying locked in but overall I think the bulk of the contacts are quite stable.

Vendor Response

by PieSync on June 22, 2016

Hi John, Thank you for you review, we¿re happy that PieSync keeps your contacts in sync behind the scenes! If you need help with the challenges you¿re facing with your Google Contacts and Prosperworks sync, our customer support team is more than happy to help you.

Set it and forget it, but needs more functionality

Jun 21, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
3 / 5
Value for Money

Comments: PieSync does exactly what it promises, and is a rock steady service. I was a bit put off by the poor value for the price a few months ago for the Insightly Google Contacts connection. However they listened to their customers and restructured the pricing. In summer 2016 there's a release that should have the full functionality I'm looking for. I'm hoping that it delivers, and based upon the current product I don't see why not

Pros: Reliable service. Does what it promises

Cons: It doesn't promise too many features for the Insightly Google Contacts connection - at the moment.

Vendor Response

by PieSync on June 22, 2016

Hi Steve, Thank your for your review. As you said - this summer we will release the feature you are waiting for (syncing custom fields), meaning all your Insightly contact fields will be synced bidirectionally with Google Contacts. We'll keep you posted once the feature is released.

Awesome Expereience

Jun 21, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: It takes care of syncing contacts from Nimble to Google to iphone automagically virtually every time. I have an amazing experience and will highly recommend to anyone who like to be their contact in sync and awesome experience.

Pros: 2-way Sync between Nimble to google contacts.

Cons: I do not have anything specific to add here.

Vendor Response

by PieSync on June 22, 2016

Hi Muhammad, It makes us smile to see such a positive review. Thank you!

PieSynch

Jun 21, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: PieSync does what I need - it syncs my data with simple rules between the various cloud apps I use. And the best part - it just works. No fuss and simple.

Pros: It works - and is simple.

Cons: None - as it works and is headache free (that's my test).

Vendor Response

by PieSync on June 22, 2016

Hi Kristian, Thank you - you summarized our mission perfectly!

Excellent!

Jun 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Value for Money

Comments: I do not have to pay any attention to this. It works perfectly on its own!! Great way to sync contacts between multiple apps with no fuss! I use it to sync my 2 google emails with each other and pipedrive my crm. Works seamlessly! Very Happy :-)

Vendor Response

by PieSync on June 22, 2016

Hi Jerry, Thank you - when our customers are happy, we are happy too :)

Feb 17, 2017
5/5
Overall
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Jul 01, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Jun 28, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support
4 / 5
Value for Money

Jun 27, 2016
5/5
Overall
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Jun 27, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Jun 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Jun 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Jun 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
4 / 5
Value for Money

Jun 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money