Who Uses This Software?

Applicable for all businesses who use more than one cloud application to run their business. We are especially popular with SMEs as they use many more cloud-based tools compared to large enterprises.


Average Ratings

174 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $9.00/month
    See pricing details
  • Pricing Details
    Pricing depends on number of contacts in sync.
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • PieSync
  • www.piesync.com
  • Founded 2012
  • Belgium

About PieSync

PieSync works in the background and syncs your contacts two-way and in real time between your favorite cloud apps (Google/Office365 contacts, CRM, Marketing, Accounting, Help Desk tools). This means you will have access to the most up to date customer information, no matter where you are or who entered the data. Some of the most popular connections are: Google Contacts, Highrise, Hubspot, Infusionsoft, Insightly, MailChimp, Nimble, Pipedrive, Podio, Quickbooks, Salesforce, Zendesk and many more.


PieSync Features

  • Dashboard
  • ETL - Extract / Transfer / Load
  • Metadata Management
  • Multiple Data Sources
  • Web Services

PieSync Reviews Recently Reviewed!


Thank you, Jesus!!!

Jul 13, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

5 / 5
Value for Money

Comments: To potential users of PieSync: Have you ever tried to "sync" contacts between Google Contacts, a CRM, another CRM, a website (that has a CRM), and perhaps various tools (that also are driven by your contacts)? I'm sure you have. And I'm sure you hated your life when doing so. And I'm sure you realized that each company's "integrations" are nothing short of terrible if they wrote their "integration" themselves. I mean, there's nothing like reinventing the "integration" wheel for every single company that needs to share / import contacts, right?!?!? And by the way, "pushing" (which is NOT "syncing") contacts with Zapier is NOT good enough. The idea is to keep all these systems IN SYNC - if a contact changes in one system, it needs to change IN REAL TIME with all the other systems. This is what PieSync does. This is why PieSync is awesome. And without PieSync, this is almost impossible to do. To software companies that need to share / import contacts as part of their system: Please stop reinventing the wheel. Software companies are letting single-focus other software companies take care of all sorts of things from voice (Twilio), transactional emails (SendGrid), to authentication (Google and Facebook). It's time to stop writing your own point-to-point "integrations" that share your "contacts" and simply let PieSync do it for you. It's all they do! They are better at than you are! Let them do it cleanly! Also, please don't think your "import/export via a .csv file" is a "solution". It's not. It's a pain in the a$$ for everyone involved and probably generates a number of support tickets for your support team each day. Get rid of that functionality and do it right. Oh... and thank you for all that you do, lovely software companies. :) I love your software, but I can't stand your integrations - unless you use PieSync. Simply use PieSync for sharing contacts (since that's what THEY do best) and then you can focus on what YOU do best.

Pros: - It SYNCS contacts (which is not "pushing" contacts via Zapier) between any system that uses it. - It WORKS FLAWLESSLY. I never have to mess with it. It just works. - It's fast. - Umm... what else is there? I mean, it SYNCS your contacts in real-time!!!

Cons: - More developers (and therefore more "management" of software companies) need to use PieSync for their integrations. - It's not free - which is fine because it is WELL worth the money for what it does.

The answer to our communication solutions

Jul 18, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The program is easy to install and set up. Syncing is intuitive and it works well.

Cons: Considering the contacts don't change significantly the cost of up-scaling is a little high. I'd love to sync my whole database but can't justify it financially.

Overall: Our communication strategy requires regular texting to small groups and Piesync allows us to do this quickly and efficiently via the google groups update. The mail sync has also been great, although we are still working through the initial set up, we feel the product is meeting our needs.

Capterra loader

The easiest way of setting up two-way contact synchronisation between apps

Jan 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
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Pros: It's easy to set up and use. The website GUI is simple to follow and allows you to connect 3rd party contact apps to each other for two-way synchronisation.

I use PieSync to keep the contacts in my two Google accounts -- personal and work -- in sync.

I also use PieSync to keep my Customer Relationship Management (CRM) package -- Nimble -- in sync with Google's G Suite and visa versa.

Bottom line -- it just works, and it works well!

Cons: I have a large number of contacts (3000+) so the pricing for synchronisation starts to become an issue.

Overall: Quick and easy two-way synchronisation of contacts between cloud products.

Vendor Response

by PieSync on March 19, 2018

Hi Richard,

Thank you for this great review. Good to hear that you are using PieSync to keep Nimble in sync with Google. If you have any questions about our pricing, don't hesitate to send an email to our support team, they would be happy to help you.

Thanks,
Ewout

PieSync - helpful tool to sync contacts across multiple cloud services

Jun 24, 2016
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
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Pros: It works and fills the gap where disparate cloud services do not provide native sync I/O (outside of direct API or CSV import/export). With recent funding, it looks like the velocity of adding additional sync end-points is increasing. Very nice.

Cons: Currently, there is no history or logging of what happened. There isn't much documentation about what fields are synced (and/or it seems like there are fields that are not synced, that would be helpful to sync).

Overall: Relatively easy to set up and configure, with selectable bi-directional sync, makes it a crucial component to synchronize contact info across disparate cloud services.

Vendor Response

by PieSync on June 27, 2016

Hi Forrest,

Thank you for your review. Regarding the two missing features - we are working on both of them with a launch date by the end of this summer!

You will be able to see the log of all changes made to contacts in sync. Also, we will introduce custom fields syncing and mapping, meaning you will be able to sync all fields, eliminating the need for documentation on which fields are synced (as we will sync them all!). You can already find documentation in our Help Center by checking the help article of App A and then compare it to the help article of App B. I agree it's not ideal, but soon this won't be necessary anymore. We'll keep you posted once we introduce these 2 features.

Capterra loader

Works Great for Syncing Contacts - No Better Solution

Jan 08, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
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Pros: We are regularly using automation at our company and for our clients. Having proper 2-way sync is tough to come across for all of the SaaS that we are currently using. In some instances, we have made Zapier work to give at least 1-way sync, which is still required at times, but when possible, we definitely use PieSync for our syncing needs.

Cons: I have some SMB clients that have a lot of contacts but they are still a very small company. The pricing does start to get pretty expensive especially if 99% of the contacts dont actually change on a regular basis. If you have 100k people in your CRM over time, even if you arent touching most of them, you have to pay for a pretty high tier to keep them synced.

Selective sync is good in this regard if you dont want everyone in your CRM to be synced to say your Help Desk for example, but there are scenarios where this can get pretty expensive.

Overall: We are able to sync contacts between our multiple SaaS accounts without conflicts in data.

Vendor Response

by PieSync on March 19, 2018

Hi Alex,

Thank you for this great review. Happy to hear that we are to help you syncing contacts. And contacts are just the beginning of what we'd like to sync for you :) If you have any questions about our pricing, don't hesitate to reach out to our support team, they would be happy to help you out.

Thanks,
Ewout

Capterra loader

Fantastic Syncing Solution, Excellent Customer Support

Jan 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
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Pros: PieSync has made it incredibly easy for us to sync groups between Prosperworks (our CRM solution) and MailChimp. We use tags in Prosperworks that indicates which groups we want to sync, and then send targeted campaigns to those groups in MailChimp. PieSync is extremely clear, and allows users to build sync solutions using a step by step prospers that is very intuitive.

Cons: The only downside is that it is not cheap. If it was half the price, it would be even better, but to be honest, it is so valuable, at least for our needs, that we are willing to pay it.

Overall: It has saved us an enormous amount of time, and allows us to sync between our CRM solution and MailChimp with ease, something that was incredibly difficult to do with our previous CRM solution.

Vendor Response

by PieSync on March 19, 2018

Hi Robert,

Thank you for your awesome review. Our team will be really happy after reading your feedback. Great to hear that we have been able to save you time so you can focus on your core business. Don't hesitate to reach out to support if you have any questions about our pricing.

Thanks,
Ewout

Flawless real time sync

Jan 19, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Real Time sync and two way sync. It just works, I can rest assure all my CRMS are up to date. Really easy to setup too.

Cons: Price plans change based on number of contacts or integrations. It gets quite high. I dont believe the number of contacts one manages correlates with the size of the business.

Overall: I have several CRMs constantly updated from a single point of entry. This gives me piece of mind as I'm no longer tied to a CRM platform, I can switch tool as I please.

Vendor Response

by PieSync on March 19, 2018

Hi Nuno,

Thank you for your feedback and your awesome review. I'm really happy we have been able to save you time with updating your CRMs. If you have any questions about our pricing, don't hesitate to reach out to our support team.

Best,
Ewout

An easy, and intuitive process that made me a much happier person compared to the last software used

Jan 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
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Pros: Besides the two-way syncing capability, the ease of use is wonderful. Granted I am decent when using technology but that does not mean that I do not want something that is simple and efficient. We had other services prior but they just did not get the job done like PieSync does. We have a few Customer Relations Management systems (CRMs) we use to keep track of all our clients and business relationships. Some are more of a phonebook in the sense of contact information and notes, and others are more like Constant Contact and Salesforce where events can be created an managed. With a team, it is difficult to update and add contacts across all our platforms and PieSync does that heavy lifting for us.

Overall: Constant two-way syncing was essential and helps a great amount!

Vendor Response

by PieSync on March 19, 2018

Hi Mauro,

Thank you for this 10/10 review. I only read good things here :) Let me know if there's anything we need to improve or can do better.

Thanks,
Ewout

Capterra loader

It's an excellent tool

May 20, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: It's an excellent tool that allows you to synchronize contacts in all your applications and software automatically, which saves me a lot of time and allows to optimize my work; the changes are constantly updated, so I don't have to worry about doing it manually or being on top of it. It works perfectly and the synchronization is done in a multidirectional way. It has a large list of softwares that are integrated into it, and each day increases. The configuration is simple, it is easy to understand and use because it has a fairly intuitive user interface.

Cons: For now I've no complaints, it has worked perfectly and I'm completely satisfied.

Overall: I work on my own and I am using more CRM and email marketing tools to get clients as a freelancer, so I realized that I need software that helps me with the synchronization of contacts, which is gradually increasing. This is how I recently got to know PieSync and I'm using the trial version. I am very happy with this software! It saves me time and helps me optimize my contact list, keeping it synchronized and updated in the software I use. I really recommend it 100% -

Capterra loader

PieSync does what data connectors do not do. It actually syncs your contacts!

Jan 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: That it actually syncs and that it works consistently! No triggers are needed although you can set rules. Set it and forget it :)

Cons: Nothing really, While I feel that it is quite simple to use, if anything it is too flexible (multiple rules, ability to sync to and from more than one platform). While valuable, this might be intimidating to some users.

Vendor Response

by PieSync on March 19, 2018

Hi Craig,

Thank you for this great review. Great to hear that we have been able to help you with syncing contacts. And that's only the start of our plan ;) Stay tuned for some mayor improvements.

Thanks,
Ewout

Capterra loader

Synchronized data in different software

Apr 10, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: It's a great tool to synchronize contacts and not have to rewrite them in every software that we use. I really like that the synchronization is bidirectional, it saves me a lot of work. It gives you the opportunity to scale through your plans and that's pretty good.

Cons: The price is adjusted depending on the number of contacts, so if you have a small company that is growing, you can pay a lot in the future and that depends on the number of contacts you need to handle. I think that the number of users or customers that a company has, doesn't determine your monetary income, so you may end up paying more than you earn.

Overall: I'm using Piesync within the test days and I really like it. I was able to synchronize my Gmail contacts with Mailchimp and Debitoor. I liked it a lot because it's easy to use and it saved me some time. The trial period offers all the tools of the software, without restriction so I can analyze its total scope. The configuration has been easy, I haven't had any complications. It's definitely a useful and necessary software for any company.

Capterra loader

Piesync simplifies a very hard business problem by connecting and syncing cloud-based apps

Jan 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
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Pros: It's easy to use

Works extremely well

Great Customer Service

Limited bugs

Reduced extra time

Increases the quality of all our data

Great selection of business apps that connect with their app

Cons: It takes time to set it up and test the connections. However, less time than other products.

Would like more automated detailed reports on sync issues by transaction.

Overall: Saved time and money to sync apps. Also increased the quality of our data, making our people more productive.

Vendor Response

by PieSync on March 19, 2018

Hi Barry,

Thank you for this great review. 10/10 is great, but we are still working on some improvements to help you even better. The reports are a good idea, I'll make sure to add this to our roadmap.

Thanks,
Ewout

Capterra loader

PieSync is a great company with a great product, but

Jan 08, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: We are using PieSync to connect Hubspot and Prosperworks, our sales CRM. In order to build a true sales funnel, we needed the Hubspot CRM to update when contacts change in Prosperworks. We are still tweaking the integration, but it is working. Without PieSync, we would have not been able to work with Hubspot or track marketing attribution without switching CRMs.

- Excellent customer support (they will do an intro call with you, and offer you additional assistance in setting up your integrations)

- Simple, straightforward UI

- No down time (none of our integrations have broken/gone offline). Honestly, seems like a really quality product all around

Cons: - Unlike Zapier, PieSync has a relatively small number of apps they sync with. Would love to use it for more functions, but we do not use the other software they support.

- The integration we mainly use (syncing Hubspot to Prosperworks) is a bit limited. For example, you can only sync CONTACT data and not OPPORTUNITIES or LEADS. We have had to find ways to work around this, which we did not expect going in.

Vendor Response

by PieSync on March 30, 2018

Hi Emily,

Thank you for this extensive feedback, really appreciate it. The SaaS market is indeed full of apps that we would like to integrate so we're launching one new app every week. If you're using any apps that are not listed, just send us an email.

Regarding syncing opportunities and leads, this feature is something we are working on so you don't have to setup any workarounds any longer. Keep you posted on this big improvement.

Thanks,
Ewout

Indispensable tool - can't work anymore without it

Jun 24, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

5 / 5
Value for Money

Comments: I wouldn't have thought how crucial syncing of my contacts could ever be but in this highly connected world, it is simply a necessity. I've been using piesync for more than two years now and can't live without it anymore. At start we used it to sync google apps with highrise and it was great to always have the latest update in your contact list and phone - and that for my whole team. However, we decided to switch to hubspot one year ago and Piesync wasn't yet supporting this app. At first I thought we could live with it but very quickly it became clear what a big miss it proved to be to NOT have all our contacts constantly synced. Contact data became quickly outdated and decentralised. Eventually, I contacted Piesync and almost begged them to setup the link with Hubspot, which they did together with us for trial. Apart from committing to a full blown account for all my users for at least 1 year, I had not to commit to anything else but as I said, the service is so indispensable once you have it that there's no way back. I still love what they do, how easy it may sound ("simply syncing contact data"), and I can only recommend anybody else with the same problem to try it out.

Pros: indispensable 'tool' and great support team

Cons: I can't think of any

easy setup, syncing happens like magic

Jan 09, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
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Pros: What I like most about this software is the ease of use (connecting two apps), lay back and let piesync make the syncing job magically.

Cons: What I like least about this software is the fact that still some app connectors are missing and from my perspective took a long time to become productive, BUT it´s only my view and doesn´t represent necessarily an objective point of view. Good thing is, that the pipeline is fully packed with apps to come in the future.

Overall: contacts, CRM and mailing app are syncing automatically. Don´t have to move a finger. It saves me at least 1 hour a week.

Vendor Response

by PieSync on March 19, 2018

Hi Darko,

Thank you for your review. Happy to hear that we have been able to help you with a little bit of sync magic :) Let us know what apps you'd like to integrate with and we are happy to add them our roadmap.

Thanks,
Ewout

Excellent product and the best for syncing data between cloud platforms.

Sep 22, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: It does exactly what it says and just works quietly in the background without needing me to intervene.

Overall: Massive time saving and consistent data across multiple platforms.Because it works so well I forget about it, when it can make my life so much easier. I have had to add a task in my diary to remind me to login and see what else I can use it for.

Vendor Response

by PieSync on March 30, 2018

Hi Clive,

Thank you for this excellent review. Let u know if there is anything we can improve for you. Maybe a reminder email ;)

Thanks again,
Ewout

Better than a slice of Apple Pie :-)

Nov 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Piesync is a massive time saver allowing you to synchronize multiple data sets. I do a lot of business consulting and there are several different CRM's I like and recommend depending on use case. PieSync allows me to easily move data from one service to another. It's also very useful for integrating missing features from one program. For example, lets say you are using CRM XYZ but it doesn't offer the mailing list features you want, piesync will synchronize in both directions with over 25 email marketing services. Basically, using PieSync allows you to build out an automated/customized software stack that would be extremely difficult to replicate with automated data synchronization.

Cons: Only real con is they may be missing a a few popular apps but they have a huge list of integrations and are adding new apps all the time and they take customer request seriously.

All happens in the background - very slick

Jan 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I don't ever have to think about this. Syncs magically happen when I'm not even looking for them to!

Cons: Not sure I have nailed down the best way to sync across various platforms but overall this is a great tool.

Vendor Response

by PieSync on March 19, 2018

Hi there,

Thank you for your review. If you have any questions about your sync, don't hesitate to reach out to support and request a meeting with one of our experts. They would be happy to help you.

Thanks,
Ewout

Keep your contacts in sync - Stay organized - Use PieSync

Jun 11, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
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Pros: The tool has a simple, straightforward UI and allows me to keep all my contacts in sync between my cloud apps. The tool allows both bi-directional as well as uni-directional syncs in integrating data. Also, they have a stellar support and onboarding team, who are readily available to help when you need it. Moreoever, the team is responsive in listening to our requests for adding other cloud-based applications when they are submitted to them.

Cons: The tool does require you to invest some time to set up, but their support is awesome and super helpful. It would be nice to have versioning, roll-backs and a detailed history of synchronised changes.

Overall: Speed, Accuracy

Pie Sync Rocks

Sep 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
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Pros: PieSync was super helpful as I was creating a POC for prospective client. To me it's like having a Swiss Army knife of connections vs. going out and building one or a series of them. I looked at some other solutions and found PieSync to be the best option, and the most affordable.

Cons: They need a developer's package or in my case, an agency reseller program as we're going to sell the service as part of a functional solution to a series of clients. If that exists, it wasn't easy to find on their website.

Overall: I loved it. I really didn't need much in the way of support, and when I had one question regarding tagging I got on a conference call with them.

Vendor Response

by PieSync on September 10, 2018

Hi there, great feedback! Really appreciate the 5 star review. There is a reseller program available. Just click on this link: https://www.piesync.com/partner/expert/

Cheers,
The PieSync Team

Easy Peasy

Jan 04, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Set and forget - a few minutes to set up your rules and then it's done.

Support is amazing - emailed asking for a new filter option and they created immediately for us.

Once set up it just works.

Cons: Using email as the data match can make it a little harder if a contact changes to a new company and then receives a new email address. A unique identifier would be a better option

Overall: Simple to set up and data changes are pushed through quickly. Support is amazing and will work with you to get rules for syncing up and running smoothly.

Zapier can do something similar (and was what we used previously) but PieSync is simpler and

Capterra loader

Easy peasy to use

Jan 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
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Pros: I wanted to get rid of duplication of data wasted time of manual imports/exports between different applications and maintain a stable business workflow through near perfect synchronisation between the tools of my choice. This has definitely been realised.

Cons: There are some minor syncing issues with the virtual LinkedIn folder in Office 365 / Outlook Exchange but the proactive approach from the developers in attempting to resolve this has been admirable. I have faith that they'll succeed.

The price increase when wanting to upgrade from a small package to a medium and beyond package is considerable. I was fortunate to be able to increase my customer database swiftly but the price increase to sync my contacts across multiple apps was cost prohibitive and caused me to scale back the use of this otherwise outstanding service.

Overall: I wanted to get rid of duplication of data wasted time of manual imports/exports between different applications and maintain a stable business workflow through near perfect synchronisation between the tools of my choice. This has definitely been realised.

Vendor Response

by PieSync on March 19, 2018

Hi Ivan,

Thank you for this awesome review. Also your feedback will be really important for us so really appreciate that. Don't hesitate to reach out to our support team if you have any questions about pricing so you can fully benefit PieSync :)

ps we are working on some mayor improvements so stay tuned ;)

Thanks,
Ewout

Cool interface for multiple contact syncs

Sep 06, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: They just added a "leads" sync to Copper which will be really helpful. Overall a great tool.

Cons: Seems to have a little trouble with multiple platforms creating loops but that is most likely my user error and the wrong order of syncing and not the platform itself

We have tried many sync products over the years and PieSync is the first to deliver on the promise!

Jan 18, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money

Pros: For us, the ease of use/ integration with Podio made the difference. We have had clients try other syncing solutions and give up, but the set it and forget it implementation for PieSync is making the difference in this case.

Cons: It is not yet smarter than me and my team. If only it could prevent the HUMANS from entering duplicate contacts.

Vendor Response

by PieSync on March 19, 2018

Hi Richard,

Thank you for your review. Really nice to hear that we have been able to help in you search for a proper sync product. If you have issues with duplicates, I would recommend you to send an email to our support team so we can figure out why and how we can solve this.

Best,
Ewout

easy breezy syncing

Jun 24, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: It was so easy to setup! It sends me a report each month to keep me posted on the status of my syncs.

Overall: I have about 4,000 contacts that I have created over the past 11 years of networking in my community. I was paying someone an hourly rate to enter contact data and update their information when it changed. It was hard to keep up! Now I have a platform that syncs my main google address book from my account to mailchimp without even thinking about it! Wonderful.

Recommendations to other buyers: If you are a business owner and trying to stay in touch with your contacts on a regular basis by sending newsletters, etc., I highly recommend.

Vendor Response

by PieSync on June 27, 2016

Hi Audrey,

Thank you for your review! We love the title Easy breezy syncing :) We'll make sure it stays this way.

The greatest tool you'll never see

Sep 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I am using Piesync for a long time. It works great. You set it once and forget it because it does it's job.

Cons: Can't think of anything. It simply works.

Overall: CRM data on the phone was the biggest advantage for me - the two way sync.

Practical tool for synchronization of ZOHO CRM and Phoneburner databases

Feb 21, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Enables continual syncing of my prospects in ZOHO CRM with my Phoneburner auto dialing SaaS. Setup was simple and the synchronization works well.

Cons: It took some work to correctly configure the initial synchronization of data and although the help videos were good it was not as intuitive as I would have hoped for. Plus the pricing is based on volume of data records synchronized so not sure yet if the value will support the cost beyond the 2 week free pilot.

Overall: So far so good. It will be a timesaver and improve my productivity and overall quality of my data across 2 systems. Clearly I'd prefer that ZOHO and Phoneburner work directly on a synchronization function so I could avoid another vendor and related monthly fee.

perfect add-on to zapier integrations

Feb 06, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: 2-way-syncing is a great and necessary feature

easy to adapt recipes for special use cases

very good video tutorials

Cons: complex customisation options but good possibilities to deal with through tutorials

waited long for implementation of fullcontact app

Overall: finally the possibility to push data back and forth through apps

Vendor Response

by PieSync on March 19, 2018

Hi there,
Thank you for this great review. Really appreciate your feedback. Good to hear you've managed to setup your sync. If you need any additional help, don't hesitate to reach out to our support team or schedule a call with one of our experts.

Thanks,
Ewout

Must-have App for your Cloud Tech Stack

Mar 04, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I used to use Zapier to automate my contact transfers, but now I use Piesync and it is much better now. It would take 10-20 Zaps to replace one Piesync Connection.

Customer support is sublime in a word, via email and phone.

I force all my clients to set up Piesync as soon as possible

Cons: No complaints yet! Whenever there is a lack of functionality, it is usually the fault of the the app that is being connected.

Overall: I have totally eliminated Double Data Entry and my CRM and smartphone are always up-to-date.

PieSync is a great tool

Mar 12, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It was easy for me to get some sync tasks done between products in a pinch. I could easily select the products I was using and connect the mapping in a reasonable way.

Cons: I can't do any advanced customizations or advanced programming with the tool. I'm not sure how to get some of the mappings customized in the way that I want them.

Overall: I was able to get the basic syncing that I needed to have done without much thought or advanced preparation. I could run a few tests easily and get the basic job done.

Vendor Response

by PieSync on March 30, 2018

Hi there,

Thank you for your review. We try to keep our product as easy as possible so good to hear that you've managed to sync your contacts. If you'd like to setup some complex connections, don't hesitate to reach out to our support team or get in touch with our solution engineers. They would be happy to help you.

Thanks,
Ewout

Easy to use and well priced

Jul 18, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Getting set up takes about 5 minutes and the paid version are quite inexpensive.

Cons: Some software packages that other middleware providers work with are not available.

Overall: It was perfect for us to do specific regular tasks.

This is life saving solution to save lot of data very anonymously and securely

Aug 21, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: We use Pie Sync to sync contacts between Microsoft Exchange. This allows us to enter contact information into mobiles sync over old contacts from Outlook and help us to be up-to-date with current contact information easily. The sync happens seamlessly. Pie Sync runs continuously so there is very less disruption and people always have access to the latest contact information. It runs in the background so that's why it doesn't require more attention. It is very easy to use, organized and its protocols are simple as well. It also has a great staff which response to our questions right away. It can perform synchronization as changes in one are reflected in the other side and vice versa

Cons: It is a great feature to use but it has some little problems and one of the problems is that it lacks details within syncing, there is a problem while sync it is very hard to detect the problem. Even though mostly it's users error but it is hard to determine the error with current system available. It should have more software programs in it. It would be great if Pie Sync could send monthly reports emailed to us directly of what was synced and what wasn't. Other than these I don't find any drawbacks in pie sync.

PieSync

Jun 27, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

5 / 5
Value for Money

Comments: PieSync has become an integral part of what allows us to operate on a day-to-day basis. I highly recommend it for any small business without capital or capability to maintain their own communication system.

Pros: Seamless & nearly immediate integration with our CRM system Reliability is sure thing Customer Service

Cons: Would be nice if there were means to sync with only certain categories of our CRM, thus alleviating my cell of thousands of contacts I have no use for.

Vendor Response

by PieSync on September 28, 2016

Kevin,

Thank you for your review. We are excited to announce that tomorrow September 29, 2016 we will be launching our custom fields and mapping features. So you will have the ability to sync "only categories of your CRM and alleviate all those thousands of contacts you no longer use" via the custom fields feature as well as map other custom fields to the fields you want in your different tools.

Best
Team PieSync

Capterra loader

Best software to organize your contacts

Jan 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: PieSync's intelligent syncing helps translate all of these tags effortlessly into various segmented e-mail campaigns in Mail chimp.

Cons: The intergration process was slightly technical and a bit slow. I would recommend tutorial videos to help

Vendor Response

by PieSync on March 19, 2018

Hi Samantha,

Thank you for you review. We really try to be the best in what we do. Despite that we also want to improve every day so we are working on some mayor updates.

If you have any questions about your integration, don't hesitate to reach out and schedule a call with one of our experts.

Thanks,
Ewout

PieSync works

Jun 27, 2016
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I use PieSynce to connect Gmail contacts with Nimble CRM and it just works! Runs without any effort and updates on a regular basis to keep them both in Sync! Support for this service is excellent!

Pros: Seems to be quite capable and does exactly what I need

Cons: Had one issue in the very begning where some contacts were duplicated and their support service was able to quickly resolve and fix it

Recommendations to other buyers: Try it!

Capterra loader

It just works! Does exactly what it says on the tin!

Jun 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Straight forward interface for syncing all your data across multiple platforms. Clear instructions, clearly laid out and actually has clear error messages when you screw up.

Cons: More data sources would be great, but they keep adding them all the time. Sometimes it appears to pause and more feedback would be good on what it's doing.

Overall: Simplifies syncing data across multiple SaAS software we use online. Means we also don't have to waste Zaps from Zapier on just doing syncs and can save them for more complex tasks.

Capterra loader

The App To Use For Keeping Contacts in Sync

Feb 07, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: PieSync offers a two-way sync, which keeps your contacts and information in sync scross multiple platforms. It's easy to setup with basically a set it and forget it process. It's been reliable for keeping information synced since I started using it.

Cons: The way they price syncing can get expensive fast if you have a lot of contacts to sync. If you have the same contact on two platforms and want to syn them, they count as two separate contacts. So keeping the same 500 contacts synced between two platforms counts as 1000 contacts. If you add a third integration to sync, you can see how this adds up very fast.

Overall: I like it, it does what its meant to do very well. If you need to sync a large number of contacts on a continual basis, it may be more affordable in the long term to build your own API integration as the monthly charges add up fast.

Capterra loader

Perfect for sync database

Jul 02, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: With Piesync it's very easy sync two databases, you can also customize the parameters based on which to synchronize the database and perform simple automations.

Cons: Piesync is not cheep for large database.

This integration worked flawlessly the entire time we used it.

Oct 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The application is simple to use and there is nothing to download. So, you can administrate it from any browser. It has always worked with no maintenance required.

Cons: There is no faults I am aware of with PieSync. If the integration also synced Google Calendar, that would be even better.

Capterra loader

It's simple yet POWERFUL.

Jan 04, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Deep integrations happen extremely quickly with zero code. I can map 100 fields in 5 minutes. You set it and forget it.

Cons: Only syncs contacts with email addresses. Cannot sync contacts with no email address (using phone number as unique identifier). Cannot sync records other than contact records.

Overall: Integrated much of my tool stack.

Vendor Response

by PieSync on March 30, 2018

Hi Tim,

Thank you for this great review. Syncing other entities than contacts is something that's coming very soon. We'll keep you posted on this.

Thanks,
Ewout

Syncing two Google Accounts

Jun 27, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I use Google Business Apps for work and have a personal Gmail account. I struggled to keep the two contact lists up-to-date until I started using Piesync. Now I can add someone to my personal contacts or business contacts and it gets automatically added to the other list. Love it!

Pros: Easy to set up and use Works great

Cons: The Mico Plan only lets you sync one connection.

Recommendations to other buyers: Yes.

A great and easy tool for synchronizing contacts between cloud storage applications.

Jul 11, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It is very easy to set up and use. You can start with the trial version where you select and sync the applications you need. You can organize contacts into two categories work and personal. The application is integrated into google G suite. A great customer service and support team. The two-way synchronization helps in reflecting the changes in one of the databases reflected in the other one. Custom field mapping is another robust feature which helps in improving investments. The requirement to import and export has been eliminated, which has, in fact, zeroed data typing errors. You can share your contacts with your team.

Cons: The number of supported applications are comparatively less. It will be easy if it has a feature to link applications in a single click.

Great for syncing Nimble contacts with Google Contacts

Jun 27, 2016
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: If you are a user of Nimble CRM , this is the only way I know of to sync Google Contacts. The important thing to note - it just works! I am using the "Solo User" version, and as far as I can tell, everything has been seamless.

Pros: If contact sync is important for you in Nimble - this is for you!

Cons: None that I know of.

Recommendations to other buyers: Good contact sync is very important in our connected world.

Capterra loader

Helps automate redundant tasks

Jan 04, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It saves me time and aggravation by eliminating the need to post information manually between various pieces of software.

Cons: Some of the integrations I would love to have are still in development. I have no doubt, though, that they will be coming.

Overall: Saves me time and aggravation

Vendor Response

by PieSync on March 30, 2018

Hi David,

Thank you for this great review. Good to hear we have been able to save you time.

The integrations are indeed coming, we're launching one app every week so stay tuned.

Thanks,
Ewout

Thank you PieSync for making my life (managing contacts) easy

Apr 17, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: PieSync just does it thing, seamlessly in the background. Having all our databases updated with the same most up to date information real time in invaluable.

Cons: PieSync doesn't delete contacts in Mailchimp when they are deleted in Highrise which is a bit annoying.

Capterra loader

Great, seamless syncing with CRM

Jan 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: PieSync seamless syncs both ways from our company contacts to our CRM - this allows us both to manage contact information and updates on either platform and also to easily add our contact's full records to our CRM for ease of adding sphere contacts or people made via email introductions.

Overall: Ease of managing contacts, clients and leads.

Vendor Response

by PieSync on March 30, 2018

Hi Lee,

What a great review!! Let us know if there is anything we can improve.

Thanks,
Ewout

Good Experience

Jan 08, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Customer support was very attentive and responsive to our calls and issues. Seems as they work for their clients.

Cons: perhaps more email reporting options. Informing of some issue that arose from some new contact into our database.

Vendor Response

by PieSync on March 30, 2018

Hi Carl,

Thank you for your review. Customers are really valuable to us so we try to help them in every way we can.

Our reporting is indeed fairly limited, but really appreciate your feedback so we can update this.

Thanks,
Ewout

Just what I needed

Jun 22, 2016
4/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

3 / 5
Value for Money

Comments: Life is all about connects and contacts. And a robust contact management system. Well, in Highrise, we had just that but the challenge was ensuring that we had it accessible on Google Contacts. Piesync was what we were looking for. Behind the scene sync between the two apps without me having to do anything !!!! Well there are some delays that happen in syncing once in a while - but it's something I can live with.

Pros: Totally behind the scene once you set it up. 5 minutes setup time and it works without any further intervention.

Cons: Would have liked it to be competitively priced. Especially I run an organization and have all my sales team on highrise but does not make sense to have them all on Piesync because of pricing.

Vendor Response

by PieSync on June 22, 2016

Hi Vishaal,

Thank you for your review and feedback!

amazing 2 way sync of your contacts

Mar 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

1 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: i use this to sync activity from our crm to our email automation. they support a ton of different integrations. This is better than zapier or other 3rd party integration tools because the sync is bidirectional

Cons: PRICING - since they charge you per user synced it's really easy to start spiraling in license costs. for some reason, the assumption is that you have a lot of contacts to sync you are an enterprise customer? what, a small business owner can't have 30,000 contacts? i understand that this is an attempt to price by value, but it doesn't understand the use case.

Vendor Response

by PieSync on March 19, 2018

Hi there,

Thank you for this great review. Great to hear we have been able to help you out. If you have any questions about our pricing, don't hesitate to reach out to our support team. They would be happy to help you out.

Thanks,
Ewout

A simple and reliable solution to sync HubSpot contacts with G Suite address book.

Jan 04, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It took us almost no time to set this up. We are several people in the team and everybody was able to configure it by themselves with the help of a few screenshots. Since then it is working reliably and silent in the background of our software eco system.

Cons: We still have some minor issues syncing the salutation correctly. It doesn't bother that much. As soon as we have the time we will fix this.

Overall: A fully synced address book across my software eco system (HubSpot/G Suite/Smartphone/Laptop).

Vendor Response

by PieSync on March 30, 2018

Hi Bas,

Thank you for your review. Really appreciate your feedback. Also I'm happy to hear that your team could setup their sync in no time because we really try to keep it as simple as possible.

Let us know what issues you're experiencing with the salutation field and we're happy to assist you.

Thanks,
Ewout