--- title: "BRIDGE Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is BRIDGE the right Performance Management System solution for you? Explore 88 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/145699/Bridge/reviews/" page_type: "reviews" language: "en" --- BRIDGE 4.4 (88) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated July 28th, 2026 # Reviews of BRIDGE Ease of use 4.5 Customer Service 4.5 ## Pros and Cons in Reviews KZ Katja Z Sr Learning PartnerInformation Technology and Services, 501 - 1,000 employeesUsed the software for: 1-2 years. “Their platform seamlessly integrates talent review, performance, and career visioning tools, making it easy to support and empower employee growth at every stage“ November 8, 2024 Margie C Sales ManagerRetail, 201 - 500 employeesUsed the software for: 1-2 years. “It's confusing to assign training materials to new employees, too.“ May 12, 2026 JN Jean-Pierre N Instructional DesignerHigher Education, 501 - 1,000 employeesUsed the software for: 1-2 years. “It also has a reliable customer service, which is a plusfor learners.“ December 22, 2025 YO Yanira O Training and Development AdminConstruction, 201 - 500 employeesUsed the software for: 6-12 months. “I accidentally deleted question 1 from a survey and had to recreate it but then couldn't put it back in the correct order - similar to moving pages around in courses.“ November 27, 2024 MC Margaret C Knowledge DevelopmentConstruction, 201 - 500 employeesUsed the software for: Less than 6 months. “Support team is very available to answer questions and resolve tech issues.“ November 27, 2024 MC Margaret C Knowledge DevelopmentConstruction, 201 - 500 employeesUsed the software for: Less than 6 months. “Analytics aren't all kept in Bridge, so some exporting of reports and analyzing in excel is necessary, which isn't great“ November 27, 2024 KP Kaylynn P Learning and Development Operations SpecialistConsumer Services, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “The dashboards and visualizations were used a ton!“ October 21, 2024 JN Jean-Pierre N Instructional DesignerHigher Education, 501 - 1,000 employeesUsed the software for: 1-2 years. “I only notice that its interface needs more work to compete with other Learning Management Systems.“ December 22, 2025 ## Showing most helpful reviews Showing 1-25 of 88 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Cassie D. Associate Director of Learning & Employee Development Mental Health Care Used the software for: Less than 6 months ### "Bridge Sets You Up For Success" February 19, 2019 5.0 Bridge has helped our organization improve communication regarding required trainings and timelines for completion. We were using excel sheets for tracking that took exorbitant amounts of time. With Bridge, all that tracking is now automated and we have more time to focus on course development and employee engagement. Pros The software is very user friendly and easy to navigate. The course builder is simple and clean. The automatic reminder emails are very helpful for employees and managers. Cons There are a few things that I would tweak if given the opportunity: display the steps in a program when you open up the program on the author page - currently you must edit the program to see the different steps. It would also be really helpful if there was an option to take attendance for each day of a multi-day live training. Review Source Response from Learning Technologies Group February 20, 2019 Hello Cassie, Thank you for your review of Bridge! We are happy to hear that Bridge is easy to use for your team! Those are great suggestions! You can submit new feature requests by joining our community at https://community.bridgeapp.com. Also, check out our Learning Center for hundreds of free articles, whitepapers, webinars & e-books: https://www.getbridge.com/resources/learning-center VR Verified Reviewer Lead Analyst and Employee Owner Defense & Space Used the software for: 1-2 years ### "Easy to Use as Admin; Great Support from Bridge Staff" February 15, 2019 5.0 Pros \- The Bridge staff ROCKS! Everyone we worked with during implementation was super helpful and went out of their way to help us whenever possible. They even gave us a tour of their office and took us out for drinks when we were in Salt Lake City. - The tools are EXTREMELY easy to use. No big learning curve at all for user management, course creation, and other necessary tasks - They have an Ideas Page where anyone can log ideas on how to improve Bridge and it seems as if many of the ideas have been incorporated into the roadmap Cons \- The course authorship can be lacking in functionality at times. Any kind of robust font, table creation, etc cannot currently be done within the tool - There is a lack of customizability in certain places Review Source Response from Learning Technologies Group February 21, 2019 Hello, Thank you for your review of Bridge! We are happy to hear that you had fun with our team & are enjoying using Bridge! Join our community at https://community.bridgeapp.com. You can request new features, submit support tickets, access free trainings, and connect with other Bridge users! Also, check out our Learning Center for hundreds of free articles, whitepapers, webinars & e-books: https://www.getbridge.com/resources/learning-center Thank you! VR Verified Reviewer Instructional Designer Computer Software Used the software for: 6-12 months ### "Bridge Review" December 6, 2018 3.0 Pros I like that Bridge keeps all our training results in one place. Cons I don't like that you can't tab between fields, and you can build your own reports. Review Source Response from Learning Technologies Group February 11, 2019 Hello, Thank you for your review of Bridge! We are always looking for feedback to improve our products. If you ever need support, please reach out to csm@bridgeapp.com. Join our community at https://community.bridgeapp.com. You can stay up-to-date on new features, submit support tickets, access free trainings, and connect with other Bridge users! VR Verified Reviewer CCSD Learn Training Admin Education Management Used the software for: 1-2 years ### "Bridge for the Win!" February 15, 2019 5.0 My very favorite part about Bridge is that they have excellent customer service. They are always available to help me when needed and are great at following up. Pros I really like how easy this software is to use. It is comparable to making a google slide which makes it easy to train others to use. I love that we can use it to our advantage in training over 3,000 staff members in a number of different job settings. Cons I wish it was a bit more "moldable." There are something that my company needs that are not included with Bridge and are hard to get changed. I just wish we could form it into the perfect tool for our setting. Review Source Response from Learning Technologies Group February 25, 2019 Hello, Thank you for your review of Bridge! We are happy to hear that Bridge is an easy-to-use training solution for your staff! We are always looking for feedback to improve our products. Join our community at https://community.bridgeapp.com to submit recommendations and new product feature requests. If you ever need support, please reach out to csm@bridgeapp.com. Also, check out our Learning Center for hundreds of free articles, whitepapers, webinars & e-books: https://www.getbridge.com/resources/learning-center Michael A. Interim MPD team lead Religious Institutions Used the software for: 2+ years ### "Great for professional development" May 10, 2019 5.0 My department in particular wants to deploy instruction throughout the year, and make it high-quality, and that's exactly what we've been able to do. Pros A lot of software for online learning is geared toward students, which makes it difficult to do for a company for professional development. Bridge specifically is built for professional development, which is made it easier for us to implement (instead of shoehorning a student-focused piece of software). They are also pretty responsive to community requests for new features. Cons Classes that aren't assigned to a particular learner (i.e. optional ones) go in the Learning Library, but searching is difficult unless you know the class title or the class creator has put some good tags to make it more searchable. Review Source Andy M. Recruiter - People Operations Computer Software Used the software for: 1-2 years ### "Great Company-Wide Tool" December 11, 2018 4.0 Pros I love that you can house it all here. Our organization utilizes Bridge for our company-wide compliance trainings and any other all-company types of training/learning necessary for annual completion (i.e. Employee handbook review and signature). Cons We do not experience regular negatives with this particular software. Review Source Response from Learning Technologies Group February 11, 2019 Hello Andy, Thank you for your review of Bridge! We are always looking for feedback to improve our products. If you ever need support, please reach out to csm@bridgeapp.com. Join our community at https://community.bridgeapp.com. You can stay up-to-date on new features, submit support tickets, access free trainings, and connect with other Bridge users! Rachel F. Payer Project Specialist Computer Software Used the software for: 2+ years ### "Bridge" December 19, 2018 5.0 I really liked it when I had the opportunity to use it. Since my company merged, less focus has been put on the internal knowledge programs. But I believe once the waters settle, we will get back into the internal knowledge programs. Pros It's easy to use and navigate. I like learning from the cartoons and it simplifies sections of interest. Cons Sometimes the classes on my bridge account are not offered. This is more of a personal work problem than the software itself because my company hasn't paid for that particular subscription. Review Source Response from Learning Technologies Group February 11, 2019 Hello Rachel, Thank you for your review of Bridge! We are always looking for feedback to improve our products. If you ever need support, please reach out to csm@bridgeapp.com. Join our community at https://community.bridgeapp.com. You can stay up-to-date on new features, submit support tickets, access free trainings, and connect with other Bridge users! Abe Y. Director Of Finance And Operations Individual & Family Services Used the software for: 6-12 months ### "In-house training with Bridge" December 18, 2018 4.0 I think Bridge is a great solution for creating and maintaining on in-house/onsite training program. Pros Bridge gives us the ability to develop an in-house training program which increases our business continuity capability. It also allows us to track training progress in our staff. Cons Adoption and use by our staff has been slower than hoped for. Review Source Response from Learning Technologies Group February 11, 2019 Hello Abe, Thank you for your review of Bridge! We are always looking for feedback to improve our products. If you ever need support, please reach out to csm@bridgeapp.com. Join our community at https://community.bridgeapp.com. You can stay up-to-date on new features, submit support tickets, access free trainings, and connect with other Bridge users! Danilo N. Engenheiro de software Internet Used the software for: Less than 6 months ### "Good course platform for enterprise training" June 18, 2020 4.0 It has a simple and clean interface, and it is very customizable. Maybe some navigation could be improved. Pros It shows your courses in a simple way, it is easy to see what courses you already did, those that are pending, etc. Its left menu bar is very useful too. Besides that, it is very customizable, so you can put custom tools on it, to add your own organization tools/links. Cons It could have a simpler way to navigate through course modules because it is less intuitive, so you end being on the homepage again, needing to find the course, open the next module, which adds a few boring extra steps. Review Source HA Hayden A. Account Development Team Lead II Computer Software Used the software for: 6-12 months ### "Bridge is great for large teams" April 19, 2019 4.0 Learned a lot through the courses I have taken and I love that it is standardized across my org so perfectly. Pros I love how Bridge will track progress so seamlessly and save where you are at in any given course. The UI is clean and user-friendly so I give it an overall thumbs up. Cons At times I would be asked to repeat a step in a course that was already passed. This may have been a user error on my part. Review Source Response from Learning Technologies Group April 23, 2019 Hello Hayden, Thank you for your review of Bridge! We are happy to hear that Bridge is a good solution for your team over at Lucid! If you ever have questions, please don't hesitate to reach out to our customer support team. Also, we recently released an E-Book: The 10 Essentials For Winning Employee Development. Check it out here: https://www.getbridge.com/pdf/ebook-future-of-work-10-essentials-winning-employee-development.pdf KP Kaylynn P. Learning and Development Operations Specialist Consumer Services Used the software for: 1-2 years ### "Bridge is good!" October 21, 2024 4.0 Bridge is a solid LMS. Some functionalities are still needed for it to be even better; however, it's been 3 years since I last used it and they may have solved for the reporting issues. Pros I felt the UIX was intuitive and easy to use. My favorite feature was the ability to list content as recommended and/or required per user/role/group. Smart groups also made assignments super easy. The dashboards and visualizations were used a ton! Cons Bridge reporting was difficult to sift through. At the time, it required a lot of manipulation to get the information we were looking for. Review Source Response from Learning Technologies Group November 19, 2024 Hi, Kaylynn! Thanks for leaving a review -- our reporting functionalities have only gotten better in recent years. We now have advanced analytics using our in-app BI tool, and the ability to schedule and send specific set reports to stakeholders. Feel free to reach out if you'd like more info! SK Shanta K. Training and Development Spec. Automotive Used the software for: 1-2 years ### "Training is so much better with Bridge!" February 22, 2019 5.0 Overall - my Bridge experience has been great! I was the one. The CSM team is awesome and Bridge support is very helpful! Pros I love that the software technology is up to date and a the features and tools are actually useful and cool to use. My company purchased Bridge Learn last year and we were looking for a system that would allow us to incorporate video training course and structure training plans for our compliance courses and help with engaging our new hires during orientation. We got more than what we expected out of the software! Now with over a year into the system - we are fully implemented at both our TN and Mass facilities and the employees LOVE the fact that now they have a system to help give them the skills they need for their next promotion. Our managers and supervisors love the platform cause it gives them the freedom to develop their staff members how they see fit - and to it is also an opportunity for them to brush up on any skills they feel they need to improve in. Overall the system is great! Cons I love everything about the software, but I do wish there was a way to customize the reports. Most of the reports are already determined for the system. But I hope in the future Bridge will create away to do this and allow the admins to create their own reports. Review Source Response from Learning Technologies Group February 26, 2019 Hello Shanta, Thank you for your review of Bridge! We are happy to hear that Bridge is "cool to use!" Thank you for the recommendations on reporting. We are always looking for customer feedback to make our products even better! If you haven't done so already, join our community at https://community.bridgeapp.com. You can submit new feature requests, access free trainings, and connect with other Bridge users! If you ever need support, please reach out to csm@bridgeapp.com. Also, check out our Learning Center for hundreds of free articles, whitepapers, webinars & e-books: https://www.getbridge.com/resources/learning-center RC Ron C. Training and Education Supervisor Computer Software Used the software for: 1-2 years ### "Bridge is pretty good but needs some things." February 22, 2019 4.0 Overall I really like Bridge and it has been easy to work with. Reporting could be a little better and I think there should be some kind of email that goes out to managers when their learners are not completing assigned courses. Pros I like that we can author directly into Bridge. Very easy to setup a quick course and add testing to the new module. Cons I have had an issue with SCORM files. When learners failed I had to manually reset the learner to allow them to retake the course. Review Source Response from Learning Technologies Group February 26, 2019 Hello Ron, Thank you for your review of Bridge! We are happy to hear that Bridge is a good authoring solution for your company. If you ever need support, please reach out to csm@bridgeapp.com. Join our community at https://community.bridgeapp.com. You can stay up-to-date on new features, submit support tickets, access free trainings, and connect with other Bridge users! Also, check out our Learning Center for hundreds of free articles, whitepapers, webinars & e-books: https://www.getbridge.com/resources/learning-center MH Mike H. Director of Customer Success Computer Software Used the software for: 1-2 years ### "A good option for professional training with room for improvement" March 10, 2020 3.0 Overall our experience is positive but with room for improvement. I think Bridge knows what needs to be improved but they're not moving as quickly as we'd like. Pros The user interface is simple and easy to learn and it's easy to construct your own content within the platform. Authoring and Insight capabilities are good for our team's use. Cons The speed of the app varies widely, being fast to login and move between pages one day and much slower the next. It also feels like a lot of product updates and new features are promised that don't appear. Support is not very responsive. Review Source GW Gary W. photographer Media Production Used the software for: 2+ years ### "Great for batch processing and file management" October 7, 2022 5.0 Overall experience I would say is great! Bridge is the first step in my work flow when batch processing or renaming files. Pros I like the ease of use and simplicity of Bridge. Cons None that I can think of. I really like all of the features which is why I use it daily! Review Source MC Monica C. HR Specialist- Training and Professional Development Education Management Used the software for: 1-2 years ### "Bridge is a great LMS!" February 19, 2019 5.0 Bridge is a great lms system and is very user friendly. They have a great customer service team and do a great job of following up when you have questions. Pros I like how easily you can assign training contant based on groups and positions. Cons I would like for there to be a better way to organize the learning library. I also would like for their to be a way to have certain levels of permissions enabled for authors. Right now, any author can see anything already created in the learning library. Review Source Response from Learning Technologies Group February 20, 2019 Hello Monica, Thank you for your review of Bridge! We are happy to hear that it is a good solution for your training needs. Those are great suggestions! Join our community at https://community.bridgeapp.com. You can submit product feature requests, access free trainings, and connect with other Bridge users. Also, check out our Learning Center for hundreds of free articles, whitepapers, webinars & e-books: https://www.getbridge.com/resources/learning-center RA Raheel A. COO Used the software for: ### "Bridge has made learning easier for our company" May 6, 2016 5.0 We have been using Bridge for 4 months to train independent sales agents for our company. Being geographically disparate, we needed an easy to use, cloud- hosted platform that allows us to ensure every single sales agent has the exact same baseline of knowledge. We leverage programs as REQUIRED tasks for every learner and then a robust learning library to provide even more education. The intuitive and simple design for learners removes clutter and puts courses and learning at the forefront. The implementation process is simply wonderful- our customer success manager and implementation consultants made the entire process extraordinary. Beyond just managing the implementation process, they gave us insight on Instructional Design, roll-out and adoption, ensuring we were on track to launch on our goal date, linking us up with other departments for greater insight and for being generally amazing people to work with. Reporting is lacking robustness and fidelity as of early May 2016 but is improving. Their customer service team is phenomenal and every single staff member is equipped and capable to resolve every issue on the spot. There has never been an instance where the issue wasn't resolved during the live chat session. Review Source Response from Learning Technologies Group May 6, 2016 Thank you for taking the time to review Bridge! We are glad to know you enjoying it. You are smarter people doing smarter things! SR Samantha R. Customer Service Representative Computer Software Used the software for: 1-2 years ### "Perfectly simple software " May 8, 2020 5.0 I’ve had a very good experience overall using Bridge. Would definitely recommend to industry colleagues! Pros I use Bridge for training courses in our company on a weekly basis and from that perspective, it’s awesome. Really easy to use and has a really nice UX. Cons Even after coming up on 2 years I’ve never had a an issue using Bridge. It’s been a great tool for e-learning in my company and I have no complaints. Review Source VR Verified Reviewer Operations Specialist Food & Beverages Used the software for: I used a free trial ### "Great Learning Tool" August 5, 2018 5.0 Pros I like how clean and straight forward it is. Cons I dislike nothing noteworthy about this software. Review Source AL Anders L. Training manager Computer Software Used the software for: 6-12 months ### "Short notes from an administrator" February 25, 2019 5.0 Meets our requirements for publishing customer training, very good support, easy to use. Pros Easy to use as an administrator and as a user, nice interface. Cons Resetting user in program, import function could be better. Review Source Response from Learning Technologies Group February 26, 2019 Hello Anders, Thank you for your review of Bridge! We are happy to hear that Bridge is easy-to-use for your team! If you ever need support, please reach out to csm@bridgeapp.com. Join our community at https://community.bridgeapp.com. You can stay up-to-date on new features, submit support tickets, access free trainings, and connect with other Bridge users! Also, check out our Learning Center for hundreds of free articles, whitepapers, webinars & e-books: https://www.getbridge.com/resources/learning-center AB Austin B. Director of Training Management Consulting Used the software for: Less than 6 months ### "The Best Value LMS on the Market" October 10, 2016 5.0 After shopping around for months I landed on Bridge. In dealing with a VERY knowledgeable sales staff it made an easy decision to go with Bridge. For the money there was no other LMS that came even close to what we received with Bridge. Their implementation and training teams are second to none and insured a successful roll out to over 10,000 users. Pros Ease of use and managment. Has a great question builder built righ into the platform that helps cut out Captivate usage when not needed. Also has a lot of extra features you don't get with other LMSs. Cons Can't think of one con. Review Source LG Leslie G. Doctors office Hospital & Health Care Used the software for: Less than 6 months ### "This is just and ok softaware" March 23, 2019 3.0 It’s good to look up results but other than that not impressed Pros THe fact that I can go on and see what the hospital has ordered and she results on what they have. Done Cons The fact when I get on line it kicks you off regularly and you have to log back on Review Source MD Michelle D. Operator Food & Beverages Used the software for: 1-2 years ### "Reviewing Bridge Software" August 22, 2018 5.0 Pros An awesome software to use. I can view it through the mobile phone which I can view anytime and anywhere. Cons Maybe the dashboard looks complex for a beginner but I know that on the future update, it will be fixed. Review Source WM Wendy M. Manager of Education Programs Philanthropy Used the software for: Less than 6 months ### "Manager of Education Programs" October 28, 2016 5.0 Bridge is a wonderful LMS for an organizations looking to certify employees and members. We gained the most from Bridge once we were "bridged" over to their education based LMS, Canvas. Canvas has all the simplicity of Bridge but is now able to support our students and members that are enrolled in our education courses. Pros Simplicity and clean layout Cons The lack of comprehensive grading capabilities. Review Source CS Chantel S. Training Manager Medical Practice Used the software for: Less than 6 months ### "Bridge LMS" November 18, 2016 4.0 This product is very clean to look at and intuitive. I love the ease and grasp when selecting classes. Pros I love being able to create content write through our LMS. I love the ease of bringing in content and embedding without complications from Youtube and from other websites. Cons I do not like some of the reporting Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.