# Page 3 | BRIDGE Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is BRIDGE the right Compliance solution for you? Explore 88 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/145699/Bridge/reviews

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BRIDGE

4.4 (88)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated June 1st, 2026

# Page 3 - Reviews of BRIDGE

## Showing most helpful reviews

Showing 51-75 of 88 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MH

Mike H.  
Director of Customer Success  
Computer Software  
Used the software for: 1-2 years

### "A good option for professional training with room for improvement"

March 10, 2020

3.0

Overall our experience is positive but with room for improvement. I think Bridge knows what needs to be improved but they're not moving as quickly as we'd like.

Pros

The user interface is simple and easy to learn and it's easy to construct your own content within the platform. Authoring and Insight capabilities are good for our team's use.

Cons

The speed of the app varies widely, being fast to login and move between pages one day and much slower the next. It also feels like a lot of product updates and new features are promised that don't appear. Support is not very responsive.

Review Source

RS

Ramya S.  
Program Director  
E-Learning  
Used the software for: 6-12 months

### "Great user experience & customer support - minimalist design"

February 16, 2019

4.0

I have been using Bridge for entrepreneuriship upskilling in a blended mode & find it easy to use as a course author. Learners have minimal learning curve and it is mobile friendly too. The Programs and Live Trainings features allow us to create blended curriculum, which is extremely important for us.

Pros

\- Ease of use (for a learner) - Great UI and UX - Supports Blended Learning use cases

Cons

\- Insights & asnalytics are not sufficient & not much raw data is available for customized dashboards

Review Source

Response from Learning Technologies Group

February 26, 2019

Hello Ramya, Thank you for your review of Bridge! We are happy to hear that Bridge is easy-to-use for your team & works well as a blended learning solution! If you ever need support, please reach out to csm@bridgeapp.com. Join our community at https://community.bridgeapp.com. You can stay up-to-date on new features, submit support tickets, access free trainings, and connect with other Bridge users! Also, check out our Learning Center for hundreds of free articles, whitepapers, webinars & e-books: https://www.getbridge.com/resources/learning-center

GW

Gary W.  
photographer  
Media Production  
Used the software for: 2+ years

### "Great for batch processing and file management"

October 7, 2022

5.0

Overall experience I would say is great! Bridge is the first step in my work flow when batch processing or renaming files.

Pros

I like the ease of use and simplicity of Bridge.

Cons

None that I can think of. I really like all of the features which is why I use it daily!

Review Source

VR

Verified Reviewer  
Founder  
Consumer Services  
Used the software for: 6-12 months

### "It's great because it's simple, but can be clunky sometimes, otherwise it's great"

March 13, 2018

5.0

Pros

Okay here's the thing about this software, it's the kind of software that you really need when you need it, but otherwise it just sits there

Cons

I don't really like that it's clunky and slow at times, but this is complex software and so I can understand.

Review Source

MH

Murray H.  
Learning & Development Specialist  
Individual & Family Services  
Used the software for: Less than 6 months

### "Bridge to your organisation learning needs"

February 24, 2019

5.0

Pros

Bridge's functionality and its usability for the design of online learning makes the role for administrator easy for RA to deliver: - Compliance training - Training and assessment of Nationally Recognised Training - Social learning Our learners appreciate the interface and simplicity when using the system. Bridge's community is also an asset when seeking assistance to enhance your organisation's knowledge of the system.

Cons

The improvement our organisation has requested is the questioning features to assist our learning strategy in delivering content to our staff.

Review Source

Response from Learning Technologies Group

February 26, 2019

Hello Murray, Thank you for your review of Bridge! We are happy to hear that Bridge is a good solution for compliance training & is easy-to-use for your admins! Thank you for providing recommendations on how to make Bridge even better. We suggest that you submit your feature requests through our community at https://community.bridgeapp.com. If you ever need support, please reach out to csm@bridgeapp.com. Also, check out our Learning Center for hundreds of free articles, whitepapers, webinars & e-books: https://www.getbridge.com/resources/learning-center

VR

Verified Reviewer  
HR Generalist  
Architecture & Planning  
Used the software for: 6-12 months

### "Bridge learning is LMS at it's best!"

June 5, 2018

5.0

Ease of use, integration, simplicity, robust reporting

Pros

This software is so easy to use and the functionality is great. Not only is it easy to administer learning, but it's incredibly easy for learners to access and use the software. What I like most about this software is the modern look and feel of the platform.

Cons

The dashboard can be a bit confusing at times for the learners, so that requires a little bit of assistance.

Review Source

MC

Monica C.  
HR Specialist- Training and Professional Development  
Education Management  
Used the software for: 1-2 years

### "Bridge is a great LMS!"

February 19, 2019

5.0

Bridge is a great lms system and is very user friendly. They have a great customer service team and do a great job of following up when you have questions.

Pros

I like how easily you can assign training contant based on groups and positions.

Cons

I would like for there to be a better way to organize the learning library. I also would like for their to be a way to have certain levels of permissions enabled for authors. Right now, any author can see anything already created in the learning library.

Review Source

Response from Learning Technologies Group

February 20, 2019

Hello Monica, Thank you for your review of Bridge! We are happy to hear that it is a good solution for your training needs. Those are great suggestions! Join our community at https://community.bridgeapp.com. You can submit product feature requests, access free trainings, and connect with other Bridge users. Also, check out our Learning Center for hundreds of free articles, whitepapers, webinars & e-books: https://www.getbridge.com/resources/learning-center

VR

Verified Reviewer  
Manager - Talent Acquisition  
Computer Software  
Used the software for: 2+ years

### "Good not great"

December 14, 2018

3.0

Pros

Ability to create your own trainings and modules.

Cons

Need loads of training to make modules look somewhat professional.

Review Source

Response from Learning Technologies Group

February 11, 2019

Hello, Thank you for your review of Bridge! We are always looking for feedback to improve our products. If you ever need support, please reach out to csm@bridgeapp.com. Join our community at https://community.bridgeapp.com. You can stay up-to-date on new features, submit support tickets, access free trainings, and connect with other Bridge users!

AZ

Andrew Z.  
Content Development  
Computer Software  
Used the software for: 1-2 years

### "An LMS created for the end user."

October 3, 2018

5.0

They are really great, and have a modern take on learning, career development, and performance tracking. I think at least a demo from them is worth ANY company's time.

Pros

It is simple to use, has beautiful design, and includes functional and groundbreaking features to cover the expanse of employee progression. It can be administrated by a much smaller team, and has the most amazing training tool ever created, called "Practice".

Cons

Some of our data integration is a little messy, and required significant work-arounds to develop. Other than that, they are ideal for our business.

Review Source

RA

Raheel A.  
COO  
  
Used the software for:

### "Bridge has made learning easier for our company"

May 6, 2016

5.0

We have been using Bridge for 4 months to train independent sales agents for our company. Being geographically disparate, we needed an easy to use, cloud- hosted platform that allows us to ensure every single sales agent has the exact same baseline of knowledge. We leverage programs as REQUIRED tasks for every learner and then a robust learning library to provide even more education. The intuitive and simple design for learners removes clutter and puts courses and learning at the forefront. The implementation process is simply wonderful- our customer success manager and implementation consultants made the entire process extraordinary. Beyond just managing the implementation process, they gave us insight on Instructional Design, roll-out and adoption, ensuring we were on track to launch on our goal date, linking us up with other departments for greater insight and for being generally amazing people to work with. Reporting is lacking robustness and fidelity as of early May 2016 but is improving. Their customer service team is phenomenal and every single staff member is equipped and capable to resolve every issue on the spot. There has never been an instance where the issue wasn't resolved during the live chat session.

Review Source

Response from Learning Technologies Group

May 6, 2016

Thank you for taking the time to review Bridge! We are glad to know you enjoying it. You are smarter people doing smarter things!

JC

Julye C.  
L&D Manager  
Accounting  
Used the software for: 2+ years

### "LMS"

February 18, 2019

5.0

Pros

The ease of use for an admin and the learner

Cons

Wish there were folders in the author library so it was easier to sort

Review Source

Response from Learning Technologies Group

February 19, 2019

Hello Julye, Thank you for your review of Bridge! We are always looking for feedback to improve our products. Join our community at https://community.bridgeapp.com to submit new feature ideas. If you ever need support, please reach out to csm@bridgeapp.com. Also, check out our Learning Center for hundreds of free articles, whitepapers, webinars & e-books: https://www.getbridge.com/resources/learning-center

VR

Verified Reviewer  
Product Marketing Director  
Human Resources  
Used the software for: 1-2 years

### "Powerful LMS tool!"

June 9, 2020

4.0

Excellent learning software, I'm a really big fan!

Pros

I really like how easy it is to not only consume trainings, but also create them. There are several tools to help learners learn (surveys, quizzes, etc).

Cons

I suppose its the nature of sequential learning, but it follows a specified story/journey where you can't easily jump around to different topics while in an active session.

Review Source

LL

Larry L.  
Executive Director  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Bridge LMS is a winner!"

August 3, 2016

5.0

When our group decided to produce an education program we had certain criteria which we knew would be a must for the LMS we would ultimately select. There are an overwhelming number of possibilities and pricing is all over the map. We settled on Bridge as it checked all the necessary boxes. Response from the staff at Bridge was quick and every question was answered to our satisfaction. What we didn't realize initially was that support was going to be such an important part of the LMS selection. Bridge support has been with us every step of the way. Our project will be done soon. I would highly recommend the Bridge LMS platform!

Pros

Bridge is professional and functional and will provide easy updates as needed in the future.

Cons

No negative comments regarding Bridge.

Review Source

Response from Learning Technologies Group

August 3, 2016

We appreciate your trust, and we¿ll do our best to continue to give you the kind of service you deserve.

VR

Verified Reviewer  
Sales Operations Specialist  
Computer Software  
Used the software for: 2+ years

### "Bridge keeps our trainings organized"

October 7, 2020

4.0

Pros

Bridge keeps our trainings for internal users organized.

Cons

I feel that there could be updates to the software to allow better previewing of content/courses.

Review Source

VR

Verified Reviewer  
Advisor / Consultant  
  
Used the software for: 6-12 months

### "It is a good quality LMS for corporate training."

March 21, 2018

4.0

Pros

This LMS is really useful if you are in the corporate learning management business. It categorizes your users using lots of filters. It could be integrated with ERP and CRM infrastructure which is super useful for corporations. But the best feature may be the analytics it could bring. And it is cloud-based!

Cons

Its UX is not so great, a bit confusing at some points. Management could be tricky. It only supports English language.

Review Source

KS

Kerra S.  
Training Architect  
Logistics and Supply Chain  
Used the software for: Less than 6 months

### "The LMS is easy to implement and use."

May 8, 2017

5.0

Pros

The ease of use for the authors and admins is a huge plus. The users enjoy it, and it has been simple for them to learn. They like having the information at their fingertips, and it is so easy to use that they have adopted very quickly. The support team for implementation was great, and the continuing support team is phenomenal. Whenever I have a problem or question, there is great documentation to reference, and if I can't find documentation for it, there is a great support team available on Chat. They have been helpful in solving problems and in consistently following up when needed.

Review Source

GC

Giovanna C.  
Education Manager  
Computer Software  
Used the software for: 6-12 months

### "Using Bridge to Scale Training to Customers"

August 2, 2016

5.0

Pros

We love the simplicity of the interface and the ease of use. Bridge is very intuitive.

Cons

Our use case of this platform is a little different from the way it was intended. We don't use it for corporate training, but rather to train our customers on the use of our software. Our customers are educators who need clock hours to advance in their career and document their PD. Bridge generates certificates, but they are not customizable. I wish Bridge would automatically generate certificates that that include the number of clock hours and a signature from the trainers.

Review Source

TT

Tanya T.  
Program Manager  
Mental Health Care  
Used the software for: Less than 6 months

### "Education Program"

January 29, 2020

4.0

Bridge has given a new experience for our program, very easy to create and easy to use. However, surveys and quizzes need improvement as they are very limited and have many clicks .

Pros

Initiative and easy to become familiar with how to Author content.

Cons

some functionalities are still very limited, especially on creating surveys and quizzes.

Review Source

BL

Ben L.  
Director or E-Learning  
  
Used the software for:

### "Bridge is taking the industry by storm!"

May 4, 2016

5.0

My favorite part about Bridge is their customer service. Best customer service I have ever received with any software! Online chat support is top notch. They own every problem and solve most in a matter of minutes. Bridge has many great features. Pros- Customer Service is fantastic! It's easy to learn From an Admin perspective, it is simple and fast From the learner perspective, it is easy nice looking It works very well on mobile devices LMS for the future Constantly adding new features Authoring is very basic and easy to learn Cons- Authoring tool is very basic. Most authors use external tools, which is very common. But don't expect the authoring tool to have the same fuctionality as Captivate, Articulate, Lectora, etc... You can upload those courses very easily however.

Review Source

Response from Learning Technologies Group

May 4, 2016

Thank you for your review of our product and services.

MH

Michael H.  
Training Administrator  
Pharmaceuticals  
Used the software for: Less than 6 months

### "Easy to use and saves time"

May 11, 2017

5.0

Time-saving. Automation of user management functions. Quick answers from customer service.

Pros

Automate your user management functions by connecting Bridge with your HRIS. Author and publish quality courses in virtually no time at all. Some of the best customer service available. The value is worth the cost.

Cons

Bridge is a fairly new product and some additional administrative features would be nice, but the product is always getting improvements made to it.

Review Source

CC

Cristian C.  
Director  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Bridge by Instructure - Non-profit Sector Review"

August 3, 2016

5.0

Fantastic from sales pitch, to sandbox, contract process, training, customer support and implementation.

Pros

Intuitive UI, simplicity for authoring courses and enrolling users, relevant student reporting, great training and customer support.

Cons

CSV based group user management - would prefer to have this built in to the web site itself rather than having to do so via CSV import

Review Source

Response from Learning Technologies Group

August 3, 2016

We appreciate your trust, and we¿ll do our best to continue to give you the kind of service you deserve.

DL

Dave L.  
Training Manager  
Education Management  
Used the software for: Less than 6 months

### "Bridge LMS"

August 1, 2016

5.0

Instructure (Bridge) does a great job helping with the implementation process. Every question was answered, and they went out of their way to make sure that we had everything we needed. If anything, they \_over\_communicated!

Pros

Very simple and easy to use.

Cons

Lacking some features that I really would like to have, but almost all of them are on the development plan for this year.

Review Source

Response from Learning Technologies Group

August 2, 2016

Thank you for your review of our product and services.

MJ

Missy J.  
Sr. Employee Development Specialist  
Medical Practice  
Used the software for: Less than 6 months

### "Review of demo"

December 1, 2016

4.0

At this point I have only demo'd the product, but the Bridge system seems very easy to navigate and work in.

Pros

Simple and easy to maneuver through. I feel end users would be able to learn the system very easily.

Cons

Bridge is new and there is some functionality not there yet. I think this functionality would be developed in the future, I just don't know what their time frames are like.

Review Source

AR

Alister R.  
Group Platform Support Manager  
Commercial Real Estate  
Used the software for: I used a free trial

### "Don't expect a response."

February 4, 2020

4.0

Pros

Bridge has a great interface and is designed with an easy to use interface; presenting you with the most relevant information as you need it.

Cons

The people who are responsible for selling Bridge LMS are incredibly unreliable; two weeks later and multiple emails for a demo to be set up and no response, even after one positive video meeting with an ex-employee of theirs, now it seems that they're ignoring my emails; it makes you wonder what level of support you would get after signing a contract.

Review Source

DP

David P.  
Vice President  
Computer Software  
Used the software for: 6-12 months

### "Bridge is more than a Bridge!"

May 9, 2016

4.5

Pros

The software is easy to use and very intuitive. It bridge's a gap for employees to help them become smarter, better informed and more productive.

Cons

They are so much better than just a year ago. new features and updates are being updated all the time. They are headed in the right direction and seem to read our minds on what is needed next.

Review Source

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