# BRIDGE Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is BRIDGE the right Human Resources solution for you? Explore 88 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/145699/Bridge/reviews --- BRIDGE 4.4 (88) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 1st, 2026 # Reviews of BRIDGE Ease of use 4.5 Customer Service 4.5 ## Pros and Cons in Reviews KZ Katja Z Sr Learning PartnerInformation Technology and Services, 501 - 1,000 employeesUsed the software for: 1-2 years. “Their platform seamlessly integrates talent review, performance, and career visioning tools, making it easy to support and empower employee growth at every stage“ November 8, 2024 JN Jean-Pierre N Instructional DesignerHigher Education, 501 - 1,000 employeesUsed the software for: 1-2 years. “I only notice that its interface needs more work to compete with other Learning Management Systems.“ December 22, 2025 JN Jean-Pierre N Instructional DesignerHigher Education, 501 - 1,000 employeesUsed the software for: 1-2 years. “It also has a reliable customer service, which is a plusfor learners.“ December 22, 2025 Margie C Sales ManagerRetail, 201 - 500 employeesUsed the software for: 1-2 years. “It's confusing to assign training materials to new employees, too.“ May 12, 2026 BT Ben T Director of Training and DevelopmentConstruction, 1,001 - 5,000 employeesUsed the software for: 6-12 months. “Its versatility makes transitioning to Bridge from another product (or no product at all) a breeze.“ June 19, 2024 YO Yanira O Training and Development AdminConstruction, 201 - 500 employeesUsed the software for: 6-12 months. “I accidentally deleted question 1 from a survey and had to recreate it but then couldn't put it back in the correct order - similar to moving pages around in courses.“ November 27, 2024 MC Margaret C Knowledge DevelopmentConstruction, 201 - 500 employeesUsed the software for: Less than 6 months. “Support team is very available to answer questions and resolve tech issues.“ November 27, 2024 MC Margaret C Knowledge DevelopmentConstruction, 201 - 500 employeesUsed the software for: Less than 6 months. “Analytics aren't all kept in Bridge, so some exporting of reports and analyzing in excel is necessary, which isn't great“ November 27, 2024 ## Showing most helpful reviews Showing 1-25 of 88 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Peter S. Training Manager Internet Used the software for: 6-12 months ### "Great Learning Tool" February 15, 2019 5.0 Full LMS training of over 1000 employees across the continental United States allows me to accurately track who has and who has not taken training. And the ability to create training when needed or modify existing training on the fly is a huge plus. Pros It is very easy to create training from scratch using the embedded features in or import the training materials from other authoring software. The tracking capabilities to know down to the IP address of the machine (type of) that accessed the training and when that took place is a great benefit as well. Cons I cannot think of anything at this time. Review Source Response from Learning Technologies Group February 19, 2019 Hello Peter, Thank you for your review of Bridge! We are happy to hear that Bridge has been a great training solution for your team! If you ever need support, please reach out to csm@bridgeapp.com. Join our community at https://community.bridgeapp.com. You can stay up-to-date on new features, submit support tickets, access free trainings, and connect with other Bridge users! Also, check out our Learning Center for hundreds of free articles, whitepapers, webinars & e-books: https://www.getbridge.com/resources/learning-center VR Verified Reviewer Lead Analyst and Employee Owner Defense & Space Used the software for: 1-2 years ### "Easy to Use as Admin; Great Support from Bridge Staff" February 15, 2019 5.0 Pros \- The staff ROCKS! Everyone we worked with during implementation was super helpful and went out of their way to help us whenever possible. They even gave us a tour of their office and took us out for drinks when we were in Salt Lake City. - The tools are EXTREMELY easy to use. No big learning curve at all for user management, course creation, and other necessary tasks - They have an Ideas Page where anyone can log ideas on how to improve Bridge and it seems as if many of the ideas have been incorporated into the roadmap Cons \- The course authorship can be lacking in functionality at times. Any kind of robust font, table creation, etc cannot currently be done within the tool - There is a lack of customizability in certain places Review Source Response from Learning Technologies Group February 21, 2019 Hello, Thank you for your review of Bridge! We are happy to hear that you had fun with our team & are enjoying using Bridge! Join our community at https://community.bridgeapp.com. You can request new features, submit support tickets, access free trainings, and connect with other Bridge users! Also, check out our Learning Center for hundreds of free articles, whitepapers, webinars & e-books: https://www.getbridge.com/resources/learning-center Thank you! VR Verified Reviewer Instructional Designer Computer Software Used the software for: 6-12 months ### "Bridge Review" December 6, 2018 3.0 Pros I like that keeps all our training results in one place. Cons I don't like that you can't tab between fields, and you can build your own reports. Review Source Response from Learning Technologies Group February 11, 2019 Hello, Thank you for your review of Bridge! We are always looking for feedback to improve our products. If you ever need support, please reach out to csm@bridgeapp.com. Join our community at https://community.bridgeapp.com. You can stay up-to-date on new features, submit support tickets, access free trainings, and connect with other Bridge users! Cassie D. Associate Director of Learning & Employee Development Mental Health Care Used the software for: Less than 6 months ### "Bridge Sets You Up For Success" February 19, 2019 5.0 has helped our organization improve communication regarding required trainings and timelines for completion. We were using excel sheets for tracking that took exorbitant amounts of time. With Bridge, all that tracking is now automated and we have more time to focus on course development and employee engagement. Pros The software is very user friendly and easy to navigate. The course builder is simple and clean. The automatic reminder emails are very helpful for employees and managers. Cons There are a few things that I would tweak if given the opportunity: display the steps in a program when you open up the program on the author page - currently you must edit the program to see the different steps. It would also be really helpful if there was an option to take attendance for each day of a multi-day live training. Review Source Response from Learning Technologies Group February 20, 2019 Hello Cassie, Thank you for your review of Bridge! We are happy to hear that Bridge is easy to use for your team! Those are great suggestions! You can submit new feature requests by joining our community at https://community.bridgeapp.com. Also, check out our Learning Center for hundreds of free articles, whitepapers, webinars & e-books: https://www.getbridge.com/resources/learning-center Michael A. Interim MPD team lead Religious Institutions Used the software for: 2+ years ### "Great for professional development" May 10, 2019 5.0 My department in particular wants to deploy instruction throughout the year, and make it high-quality, and that's exactly what we've been able to do. Pros A lot of software for online learning is geared toward students, which makes it difficult to do for a company for professional development. specifically is built for professional development, which is made it easier for us to implement (instead of shoehorning a student-focused piece of software). They are also pretty responsive to community requests for new features. Cons Classes that aren't assigned to a particular learner (i.e. optional ones) go in the Learning Library, but searching is difficult unless you know the class title or the class creator has put some good tags to make it more searchable. Review Source Andy M. Recruiter - People Operations Computer Software Used the software for: 1-2 years ### "Great Company-Wide Tool" December 11, 2018 4.0 Pros I love that you can house it all here. Our organization utilizes for our company-wide compliance trainings and any other all-company types of training/learning necessary for annual completion (i.e. Employee handbook review and signature). Cons We do not experience regular negatives with this particular software. Review Source Response from Learning Technologies Group February 11, 2019 Hello Andy, Thank you for your review of Bridge! We are always looking for feedback to improve our products. If you ever need support, please reach out to csm@bridgeapp.com. Join our community at https://community.bridgeapp.com. You can stay up-to-date on new features, submit support tickets, access free trainings, and connect with other Bridge users! Rachel F. Payer Project Specialist Computer Software Used the software for: 2+ years ### "Bridge" December 19, 2018 5.0 I really liked it when I had the opportunity to use it. Since my company merged, less focus has been put on the internal knowledge programs. But I believe once the waters settle, we will get back into the internal knowledge programs. Pros It's easy to use and navigate. I like learning from the cartoons and it simplifies sections of interest. Cons Sometimes the classes on my account are not offered. This is more of a personal work problem than the software itself because my company hasn't paid for that particular subscription. Review Source Response from Learning Technologies Group February 11, 2019 Hello Rachel, Thank you for your review of Bridge! We are always looking for feedback to improve our products. If you ever need support, please reach out to csm@bridgeapp.com. Join our community at https://community.bridgeapp.com. You can stay up-to-date on new features, submit support tickets, access free trainings, and connect with other Bridge users! Abe Y. Director Of Finance And Operations Individual & Family Services Used the software for: 6-12 months ### "In-house training with Bridge" December 18, 2018 4.0 I think is a great solution for creating and maintaining on in-house/onsite training program. Pros gives us the ability to develop an in-house training program which increases our business continuity capability. It also allows us to track training progress in our staff. Cons Adoption and use by our staff has been slower than hoped for. Review Source Response from Learning Technologies Group February 11, 2019 Hello Abe, Thank you for your review of Bridge! We are always looking for feedback to improve our products. If you ever need support, please reach out to csm@bridgeapp.com. Join our community at https://community.bridgeapp.com. You can stay up-to-date on new features, submit support tickets, access free trainings, and connect with other Bridge users! Danilo N. Engenheiro de software Internet Used the software for: Less than 6 months ### "Good course platform for enterprise training" June 18, 2020 4.0 It has a simple and clean interface, and it is very customizable. Maybe some navigation could be improved. Pros It shows your courses in a simple way, it is easy to see what courses you already did, those that are pending, etc. Its left menu bar is very useful too. Besides that, it is very customizable, so you can put custom tools on it, to add your own organization tools/links. Cons It could have a simpler way to navigate through course modules because it is less intuitive, so you end being on the homepage again, needing to find the course, open the next module, which adds a few boring extra steps. Review Source HA Hayden A. Account Development Team Lead II Computer Software Used the software for: 6-12 months ### "Bridge is great for large teams" April 19, 2019 4.0 Learned a lot through the courses I have taken and I love that it is standardized across my org so perfectly. Pros I love how will track progress so seamlessly and save where you are at in any given course. The UI is clean and user-friendly so I give it an overall thumbs up. Cons At times I would be asked to repeat a step in a course that was already passed. This may have been a user error on my part. Review Source Response from Learning Technologies Group April 23, 2019 Hello Hayden, Thank you for your review of Bridge! We are happy to hear that Bridge is a good solution for your team over at Lucid! If you ever have questions, please don't hesitate to reach out to our customer support team. Also, we recently released an E-Book: The 10 Essentials For Winning Employee Development. Check it out here: https://www.getbridge.com/pdf/ebook-future-of-work-10-essentials-winning-employee-development.pdf RF Rhema F. Care Navigator Hospital & Health Care Used the software for: 1-2 years ### "Overall User friendly" March 6, 2025 4.0 Overall it was user friendly for me and my colleagues Pros It was user friendly for the most part. It was helpful to have training at individualized pace. Cons At times it was a tad bit difficult checking was trainings were pending. Review Source Response from Learning Technologies Group March 10, 2025 Hi Rhema! Thanks for your review. We're happy to hear that Bridge was user friendly for your organization. EP Earl P. Product Experience Director Marketing and Advertising Used the software for: Less than 6 months ### "Bridge LMS combines ease of use with great service to provide an excellent e-learning solution" January 16, 2018 5.0 Is perfect? No. But it provides great value, intuitive use, and a lot of excellent features, all backed by a great support team. And the fact that there is an attitude of continuous improvement with a strong emphasis on community involvement makes it an LMS that will grow based on real needs from users, not perceived needs from a marketing team that is out of touch with its users. Pros LMS has a very intuitive interface, and provides the ability to tailor user roles to meet virtually any need. Getting up to speed in using it was very easy, and yet I am continually impressed with the "and you can do this, too?" factor, especially when it comes to managing courses and users. In addition, the customer service team at Bridge, combined with an excellent support community, makes it easy to find solutions to challenges - and even provide recommendations for new features and functionality. The ability to author responsive courses within the LMS, or import SCORM, AICC, and Powerpoint files also provides flexibility on getting content to learners. And the overall value is excellent compared to many other LMS options I considered and tested. Cons Many of the drawbacks I have found are already in the queue for updates and improvements, such as not being able to duplicate whole programs, but instead having to do it on a course-by-course basis. A couple things I have found that I hope make it to future upgrades, however, include: 1) Improved customization of the pages, especially in sub-accounts. There is some limited ability to customize logos and accent colors throughout the interface, but not much. Likewise, layout options in courses authored within are also somewhat limited, with no ability to wrap text or customize fonts. 2) Meta tags applied to courses on the master account do not carry to sub-accounts. While I understand the reasoning (users in that sub-account may search by completely different parameters), it would be nice to have the option of sharing the meta tags, if desired. 3) Inability to export course content authored in Bridge back out into some sort of usable format, which is a common trait of most LMS authoring tools I have seen. Review Source JB James B. Training Manager Banking Used the software for: 2+ years ### "Great LMS" February 26, 2019 5.0 We use to organize both online and instructor-led training. We assign modules using Programs for advancement programs. We use the development area for quick modules or quizzes. Overall, we appreciate the ease of functionality of the program. Pros Instructure is constantly updating their programs. This adds new functionality on a regular basis and changes things without needing a complete new version to get used to. Cons There are a couple things that have added unnecessary clicks but still very few overall. Review Source DG Daniel G. Instructional Designer Primary/Secondary Education Used the software for: 6-12 months ### "An LMS for the modern learner" December 6, 2018 4.0 Pros is very simple and easy to use. Users seem to understand how to use the environment intuitively. It's designed not to need a mobile app because it's so adaptive. When you get the package with perform, you are able to plan and coordinate one-on-ones with your supervisor and sent agendas. It also helps you see how long it has been since the last one-on-one. Authoring courses are really easy on the site. SCORM uploads are simple and Bridge seems the best at backward compatibility with SCORM files. Cons While works really well on tablet devices, it's not as good on a phone. The adaptive design is very responsive on most devices, but seems to overlap a lot on a phone screen. Review Source AS Abby S. Assistant Director Non-Profit Organization Management Used the software for: 6-12 months ### "An Updated Training System " July 10, 2019 4.0 Overall, I'm very happy with the software and it seems like a good move for our company. Our staff have an easy time navigating the system, which is the largest part of the battle. It's user friendly and current! Pros is easily customized and though I'm not involved in making the training modules for our company, it seems to meet our needs completely. It's easy to navigate and is organized nicely. It has several methods in which you can view the information, so whether you want to visually see it all on a graph, or you prefer your information be exported into a documentation to quick check numbers, this can be done too. It's current, modern, and relatively easy to train on as well. Cons Due to the permissions that were set for our company (by our company), my personal usage was not working appropriately. The training department was able to find a very easy and appropriate work around that actually works better than my true permissions should've. Review Source BM Bryan M. Training Coordinator Non-Profit Organization Management Used the software for: I used a free trial ### "Great, Simple, and Clean Learning Management System" July 9, 2019 5.0 is a great way to host online training for our company. The simple interface made sure that the users were very clear in what to do next and admins were able to oversee the training easily. Pros is very easy to use, they intentionally make it intuitive so that anyone with or without experience can hit the ground running. Options to create simple training presentations from within the LMS without any additional software is helpful. User interface is very simple so it's obvious what the required courses are. Cons The branding wasn't as robust as we would have liked, since some external organizations take our training. The quizzes were simple to create, but there weren't many options to make them more interactive. Although the clean interface was nice, some thought it made it feel empty and plain. Review Source AC Anne C. Executive Assistant Used the software for: 6-12 months ### "Bridge Software Review" August 21, 2018 5.0 Pros I really like the versatility of this software, it is very convenient to use. I can open it any available type of media I have and the functionality is easy to control. Cons At first, I found it difficult since it has a customization option. But as time pass, I love how versatile this software. Good Job! Review Source SR Samantha R. Customer Service Representative Computer Software Used the software for: 1-2 years ### "Perfectly simple software " May 8, 2020 5.0 I’ve had a very good experience overall using . Would definitely recommend to industry colleagues! Pros I use for training courses in our company on a weekly basis and from that perspective, it’s awesome. Really easy to use and has a really nice UX. Cons Even after coming up on 2 years I’ve never had a an issue using . It’s been a great tool for e-learning in my company and I have no complaints. Review Source VR Verified Reviewer Operations Specialist Food & Beverages Used the software for: I used a free trial ### "Great Learning Tool" August 5, 2018 5.0 Pros I like how clean and straight forward it is. Cons I dislike nothing noteworthy about this software. Review Source AL Anders L. Training manager Computer Software Used the software for: 6-12 months ### "Short notes from an administrator" February 25, 2019 5.0 Meets our requirements for publishing customer training, very good support, easy to use. Pros Easy to use as an administrator and as a user, nice interface. Cons Resetting user in program, import function could be better. Review Source Response from Learning Technologies Group February 26, 2019 Hello Anders, Thank you for your review of Bridge! We are happy to hear that Bridge is easy-to-use for your team! If you ever need support, please reach out to csm@bridgeapp.com. Join our community at https://community.bridgeapp.com. You can stay up-to-date on new features, submit support tickets, access free trainings, and connect with other Bridge users! Also, check out our Learning Center for hundreds of free articles, whitepapers, webinars & e-books: https://www.getbridge.com/resources/learning-center AB Austin B. Director of Training Management Consulting Used the software for: Less than 6 months ### "The Best Value LMS on the Market" October 10, 2016 5.0 After shopping around for months I landed on . In dealing with a VERY knowledgeable sales staff it made an easy decision to go with Bridge. For the money there was no other LMS that came even close to what we received with Bridge. Their implementation and training teams are second to none and insured a successful roll out to over 10,000 users. Pros Ease of use and managment. Has a great question builder built righ into the platform that helps cut out Captivate usage when not needed. Also has a lot of extra features you don't get with other LMSs. Cons Can't think of one con. Review Source LG Leslie G. Doctors office Hospital & Health Care Used the software for: Less than 6 months ### "This is just and ok softaware" March 23, 2019 3.0 It’s good to look up results but other than that not impressed Pros THe fact that I can go on and see what the hospital has ordered and she results on what they have. Done Cons The fact when I get on line it kicks you off regularly and you have to log back on Review Source MD Michelle D. Operator Food & Beverages Used the software for: 1-2 years ### "Reviewing Bridge Software" August 22, 2018 5.0 Pros An awesome software to use. I can view it through the mobile phone which I can view anytime and anywhere. Cons Maybe the dashboard looks complex for a beginner but I know that on the future update, it will be fixed. Review Source WM Wendy M. Manager of Education Programs Philanthropy Used the software for: Less than 6 months ### "Manager of Education Programs" October 28, 2016 5.0 is a wonderful LMS for an organizations looking to certify employees and members. We gained the most from Bridge once we were "bridged" over to their education based LMS, Canvas. Canvas has all the simplicity of Bridge but is now able to support our students and members that are enrolled in our education courses. Pros Simplicity and clean layout Cons The lack of comprehensive grading capabilities. Review Source CS Chantel S. Training Manager Medical Practice Used the software for: Less than 6 months ### "Bridge LMS" November 18, 2016 4.0 This product is very clean to look at and intuitive. I love the ease and grasp when selecting classes. Pros I love being able to create content write through our LMS. I love the ease of bringing in content and embedding without complications from Youtube and from other websites. Cons I do not like some of the reporting Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.