# Page 2 | Gliffy Software 2026: Features, Integrations, Pros & Cons | Capterra > Page 2 - Capterra's in-depth exploration of Gliffy Software's capabilities reveals its suitability for various software needs and provides a comprehensive overview of Gliffy Software pricing, features, integrations, and potential alternatives. Source: https://www.capterra.com/p/145714/Gliffy --- Page 2 - Gliffy Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Gliffy ## User reviews CA Catarina A. SAP Business Analyst Information Technology and Services ### "My Review of Gliffy Diagram" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 June 17, 2020 I use the Gliffy Diagram often when I need to give professional presentations. Pros It is very useful in the construction of diagrams, with a very good appearance and with some ease - both in the execution and in updating the diagrams if necessary. The tool is quite good, I've been using it for a few years, and I never felt the need to change it. Really like it. Cons The only thing I can point out is that, using only the free trial, we have a limit on diagrams that we can “keep” in our account. If we want to have 6 diagrams that are constantly changing, we can’t. But I, in my experience, never needed to keep more than 5 diagrams. Some do and they are ready, I never need to change them again. So I don't have that problem. The construction of the scheme is a little “archaic”, but it also allows more freedom in the way the diagram is produced. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RW Robert W. Project Manager Telecommunications ### "Excellent Diagram Tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 September 13, 2019 I document process flows for software, data flow, and network diagrams. Gliffy works great for me because I can create it in Confluence on a Wiki page and edit it real-time in a quick efficient manner. Pros The ease of use and quick learning curve make Gliffy a top choice. If you do not need all the functionality of Visio but need to diagram or show flows, it provides the ability to document processes and diagrams in a simple quick and easy manner. Gliffy is intuitive to use, pulling shapes onto the canvas, color palette and test information right there. It also integrates with Confluence making a Wiki page diagram an easy activity. Cons There are a few areas where Gliffy is not intuitive and it lacks an easy explanation/help/ However since it's very intuitive to use, this is not a large problem. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Sustaining Engineer Internet ### "Visio features for Confluence documents" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 July 16, 2019 Great for diagramming server connectivity and workflows. Pros Integrates well with Atlassian Confluence documents. Intuitive interface to bring in objects, snap to grid, and save revisions that can be rolled back. Cons some objects were difficult to find after browsing through available categories. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TS Thais S. Corporate Financial Analyst Banking ### "A complete solution for diagramming management processes." 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 June 7, 2019 A complete solution for diagramming management processes, giving us an optimized view of our current scenario with possible editing and simulation of possible improvements. Pros It is very easy to edit and share diagrams made in Gliffy. Cons There are bugs in the view via web browsers like Google Chrome Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TS Thiago S. Financial Analyst Banking ### "A tool that gives a simple and efficient way to improve the proccess management of the company" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 May 23, 2019 A simple and easy-to-use software with a wide variety of tools, which enables us to create diagrams and process diagrams of departmental processes in a simple and collaborative way Pros The variety of customization tools to design processes. Cons The limitation on the color customization of the diagrams. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Chad P. General Manager Consumer Goods ### "Love it" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 19, 2019 Pros It's online so access is anywhere, easy and quick to use Cons The print function could be worked on a bit Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Trina V. Research and development professional Government Administration ### "Great tool for design flow diagrams" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 April 20, 2019 We use it for all our process flow diagrams Pros I like the prompts and menus of the software, they make it easier to use than others, also has a lot of figures so you can easily design any kind of diagrams Cons So far I have not had problems with simple diagrams with few elements Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Google Street View Trusted Photographer Internet ### "Super Easy to Use Diagram Tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 26, 2019 Pros Gliffy is a super easy to use diagramming and mind mapping tool. My absolute favorites! Cons Nothing, it's pretty great and super easy to use. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RV Rodrigo V. Sr QA Consultant Information Technology and Services ### "Easy diagraming tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 March 15, 2019 We use it in integration with confluence and is super useful Pros Gliffy has a very wide variety of shapes and they are very well organized Cons I don't like that every time you click "save" button it creates a new version of the diagram even if the diagram had no changes at all, yo can end up with several versions that are exactly the same Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Frank W. Senior Software Engineer Computer Software ### "Excellent application for creating process flowcharts" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 November 12, 2018 Pros Gliffy is easy to use and has all basic features needed to create flowcharts. I also like how simple and friendly the user interface looks. The drag and drop feature is so easy to use that anyone can actually use this application without difficulty. Cons Though there's a free version, I don't think that's adequate for my needs. That means paying a monthly fee to use the paid version. And it's not really cheap, especially for individual users. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JG Jeff G. Director Of Business Development Information Technology and Services ### "Great for simple diagrams, but lacking for a go-to" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 September 25, 2018 Pros Easy to use tool that allows basic workflow diagrams to be built with ease. Drag and drop web UI is easy to get started with as well. Cons Limited customization for design and very limited library of design elements. I use it more for conceptual workflows vs. something I'd want to present due to this. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Field Support Team Manager Internet ### "My go-to for all flow diagrams" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 August 27, 2018 Pros Favourite Confluence plugin. I use this extensively at work. It has just about everything for creating diagrams - flowcharts, floorplans, electrical diagrams, rack diagrams e.t.c. I think it rivals (maybe even supersede) Visio. Cons Bug!!! Something does not like Google Chrome. Usually this is fixed on the next release of either Chrome, Gliffy plugin or Confluence. Does not cause problems, just an annoying pop up to report the issue. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Daniel M. Administrador de sistemas y Desarollo de Software ### "I like the way to create minimalistic diagrams with entire icons, so this software allow my creavity" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 6, 2018 save time making diagrams with touch minimalistic. Pros It have a lot icons, from cloud, servers, persons to shapes and allow to drag and drop fast without install additional software. Cons i cant create or add custom icons, so i need to mix more of 2 icons to create new meanings like server with cloud of server with firewall. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Associate Architecture & Planning ### "Gliffy is a great platform for quickly creating simple graphics" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 June 15, 2018 Pros Gliffy allows you to create great quality graphics and share these easily. the price of the monthly subscription is ok for the amount of content you get. Cons the free version is not really worthwhile better off paying the monthly fee to get the full feature set. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Chris L. Sr. UNIX Systems Admin Computer Software ### "We use Gliffy to do online systems documentation. " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 June 9, 2018 Pros I like the Gliffy is easy to use and integrates well with the rest of the Atlassian stack. This allows us to keep track of the documents created and search for them later. The functionality is comparable to the traditional market leader and has a robust set of inbuilt graphic elements. Cons I would like the see a data-driven model allowing me to have live diagrams that pull from outside databases. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Jean Carlos T. Desarrollador de software php ### "ER and UML, online and simple" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 6, 2018 I have designed multiple diagrams with the free version and has done its job. In addition, I can access projects from any machine with internet access. Pros \-Allow to host your models and diagrams in the cloud and versioned. -User Interface very intuitive -Supports most diagrams and model. -Compare with the objectives for which it was designed. Cons \-The free version is very limited and tedious with the subscription. - Little compatibility to extract the diagrams. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. abigail a. RDM ### "Gliffy is a good choice to sketch simple diagrams" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 May 19, 2018 I can do the entity diagrams of a database that doesn't generate the diagram, I can set a simple network diagrams Pros It's easier set simple diagrams like flowchart, network, entity-relation or uml. It's easier to set the diagrams and you can save with your account, if you pay the monthly suscription you can link to your google account and share your diagramas with your team Cons I think that the diagrams for user interface are a bit limited I think need more personalization and more componentes like a table, it could great that include and html diagrams Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User iOS App Developer Internet ### "Gliffy is a place that you can create a simple diagram, such as a floor plan or a flowchart. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 16, 2018 Flowcharts / Diagrams can be created easily and able to attached to Confluence which is the place to store documentations. All kinds of diagrams can be found in Gliffy. For example, I am a software developer, is easy for me to create flowcharts, Database Schema and those charts that are relevant for me. Pros Different types of diagram can be created easily. Cost is low, can be found in Confluence and also Jira Cons Free account is very limited. Google drive integration is only limited to business team account. Export to Visio format is a headache. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JR John R. IT Support ### "Does what I need" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 0/10 May 2, 2018 Pros Great flow chart tool with all the features needed for the basic flow charts Even has network devices for network diagrams Cons Can sometimes freeze up when trying to move too many objects at the same time Can only connect lines to certain spots on an object Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Web Content Manager Furniture ### "The accessible flowchart application designed with ease of use in mind" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 1, 2018 Helps me create flowcharts to visualize complex processes and relationships Pros It's very easy to use. If you can use a word processor, you can use Gliffy. Plus, there is a free version so that if you don't find yourself frequently making flowcharts but occasionally have something that really just needs one to help visualize it, you don't have to be a trained user in expensive software to be able to make a simple flowchart. There are many different styling options, and it has all the basic flowchart options that you need to make a variety of different types. Cons I can't really think of anything negative to say about Gliffy, it's a joy to use and I've never really encountered any issues using it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Jesus P. CEO/President ### "Best Visio Alternative" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 24, 2018 Pros This online software replaced Visio permanently as a diagramming tool and for creating org charts. I also found even more uses to create funnels and share them easily with co-worker and customers. Cons The free plan includes 5 diagrams only but I can't see it listed on their website anymore. Paid plans are a good deal compared to the hundreds for Visio. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Product Management Human Resources ### "It's a great tool for flow charts and process flow diagrams" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 April 24, 2018 Using this to create process flow diagrams to communicate flows in the product to business users who would otherwise have a hard time understanding the different workflows is a huge benefit for us. Pros It suits very well to flow charts and process flow diagrams. It has most of the elements that we need as ready drag and drop elements and it's great at alignments, flow arrows, etc. I'v build complex flow diagrams and the tool works very well for that Cons It seems very limited to strictly flow charts of process flow diagrams. It's very hard to make other kinds of diagrams or mockups. In that way, it is quite limited. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EC Elena C. Employee Engagement Manager Human Resources ### "I use Gliffy to create process flow charts as well as organization charts." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 23, 2018 I was able to create very attractive and professional-looking graphics for client presentations. Pros I am not a graphic designer or computer whiz by any stretch of the imagination. I haven't had another software yet that makes it so easy to create flow charts. It is VERY easy to use and the end products always looked very professional. They were also easy to export and insert into Powerpoint/Word which is where I was placing them. Cons Honestly there is nothing I don't like about this software. I was using the free version so I couldn't save as many of my templates as I'd have liked to, but that of course has nothing to do with the software itself. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. VB Victor B. Think Tanks ### "Convenient but limited" 3.0 Overall Rating 3.0 3.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 6/10 April 13, 2018 Pros I use gliffy with Confluence multiple times per week. It is certainly handy to have it built into a collaborative tool like Confluence, but its drawing abilities are limited. It absolutely saves time to have Gliffy as a widget built into Confluence. It is portable (works across any browser). Cons Worse than the limits is the performance for larger drawings. Once I've gotten into complex drawing with thousands of objects it gets INCREDIBLY slow. While I've had offers from Atlassian to help, this really is just their software limitations. I've had the problems across three different customer/work environments in which I've used Confluence to document large scale process improvements, flow charts, or network diagrams. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Vera R. Product Manager Computer Software ### "UML made simple" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 0/10 April 4, 2018 Pros Gliffy works great if you need to create a diagram quickly. You can share it with other Users and update quickly. The best part is that you can integrate it with Confluence and then insert dynamic charts right in the documentation Cons I wish the chart looked more stylish and modern. Besides, it would be great if you could group the objects and manage them together as one group. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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