# Page 3 | Gliffy Software 2026: Features, Integrations, Pros & Cons | Capterra > Page 3 - Capterra's in-depth exploration of Gliffy Software's capabilities reveals its suitability for various software needs and provides a comprehensive overview of Gliffy Software pricing, features, integrations, and potential alternatives. Source: https://www.capterra.com/p/145714/Gliffy --- Page 3 - Gliffy Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) Gliffy ## User reviews AU Anonymous User Library Cataloguing Technician ### "Simple but effective tool to create flowcharts" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 April 2, 2018 Pros Simple but effective diagrams. Has ready-made templates available for use. Can share your work with others via link or social media. Sharing also allows for collaboration with other users. Cons It is quite pricey on a monthly basis for single users. Having spellcheck on text would be nice too. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JD John D P. Agile Engineer and COE Internet ### "" 5.0 Overall Rating 5.0 5.0 Ease of Use 0.0 0.0 Features 0.0 0.0 Customer Service 0.0 0.0 Likelihood to Recommend 0/10 April 2, 2018 Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LD Larz D. Disc Jock ### "Giffy is wonderful" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 March 31, 2018 Pros Great tool for creating quality looking drawings and diagrams. Its ease of use will allow you to create diagrams in a timely manner. What I like with Gliffy is that one only needs to know how to drag and insert forms and then add any text you want. Cons Nice to use but I think it can be quite limited as to the amount of stuff you can do with the objects. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TB Terence B. Software Developer ### "Very handy diagramming tool" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 March 23, 2018 Pros I have used Gliffy a few times to whip up a quick flow chart or diagram. Quite impressed with the diagram feature set and the speed. The interface is also simple and easy to use. Cons While I have experienced a few quirks with linking and moving objects, overall I still think its a pretty good diagramming tool. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Founder / Product Manager Internet ### "Good flow charting tool" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 March 22, 2018 Pros Gliffy makes it easy to make basic flow charts. The visuals are ok, and the functionality is ok too; it does what it says it will do, just don't expect to be wowed. Cons It's tough to manage teams and share work... Wish that was easier. Also wish that we could pay by team instead of paying by user. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SD Sagar D. Software Engineer ### "Great flowchart designing, UML diagram, prototypes" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 March 18, 2018 Pros This is one of my web application me and my team members use for writing project reports and planning the workflow of project. Cons The UI/UX has not been changed for long time. The UI could be redesigned for better performance and looks. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PN Priya N. Manager Information Technology and Services ### "Used Gliffy as a diagram tool to create process flow diagrams and data flow diagrams" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 March 13, 2018 Pros 1\. A variety of options to draw different types of diagrams. 2. A lot of shapes which enables easy representation of information. 3. Integration with Confluence gives a great flexibility. Cons For extracting the diagrams from Gliffy, options should be offered which are compatible with other prominent tools. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. FC Fabrizio C. IT Desktop Support ### "Does what you need for basic flow charts" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 March 5, 2018 Pros I have used the Chrome extension and it is easy to install and use. It has all the basic features for what I needed for flow charting. I even used it to draw a quick network diagram. Cons Can sometimes lag and not cooperate when trying to move multiple items at once. Also, it only allows to attach a line to an item at specific points. I would prefer to be able to attach it anywhere on the line. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Owner - Online Business Developer ### "Very simple but stylish wireframe software" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 February 28, 2018 Pros Gliffy is straightforward to use and integrates fantastically with the Google Suite of products. Also has a Chrome extension to integrate with your browser. Cons Whilst not expensive, a monthly fee is required to get Google Drive integration. Almost too many wireframes to choose from and if you accidentally close a wireframe library it is a chore to bring it back Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JM James M. Network Administrator ### "Very strong diagram tool right in Confluence! " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 February 19, 2018 Pros Really handy plugin to have for our Confluence users. Very easy to use and creates awesome diagrams without having to install software on each users workstation. Cons Recent cost increase is hard to swallow, I think it's doubled! Still not as good as Visio or SmartDraw as a complete alternative, however for in browser it can't be beat. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LH Laron H. Student ### "" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 February 14, 2018 Pros Gliffy is a superb tool for creating quality looking, professional drawings, flowcharts and diagrams. Its ease of use will allow you to create diagrams in a timely manner. What I like also is that Gliffy is that one only needs to know how to drag and insert forms, figures and arrows, and then just add any kind of text you want. Cons Great tool, but I think it can seem quite limited the amount of stuff you can do with objects. Also there is a limitation on the types of color combinations that one can use. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Senior Business System Analyst Aviation & Aerospace ### "Excellent workflow builder when used with Confluence" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 6, 2018 Pros Integrates well with Confluence and makes building ERD documentation a breeze. It's great to document requirements in Confluence, so they can be shared with others easily. Gliffy makes integrating ERDs seamless and easy! Cons Fairly expensive and there are other much cheaper alternates available. Does not have the tabs feature that many of us have come to expect. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Darrell "Jeremy" F. Cofounder and CTO ### "Used Gliffy for process documentation" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 January 16, 2018 Gliffy let me document processes in an easy to digest way. Pros I used Gliffy through Confluence to help document processes. I found that the process flows made a great addition to our requirements documentation. Gliffy was easy to use and came with a lot of preset shapes and options. Cons I only experienced one occasional issue with Gliffy. If I was working on a flowchart that had a lot of elements in it sometimes it would be hard to line everything up properly and it would get 'sticky'. This wasn't a consistent issue though and wasn't bad enough that I wouldn't recommend it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Customer Success Manager ### "Really great tool for creating workflows and map out processes " 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 December 10, 2017 Pros Tons of ways to do charts and workflows for a variety of purposes. It's easy drag and drop and pull options. Lots of basic functions already preloaded. Cons It gets a bit tricky when you have multiple elements working together. It makes it hard to move specific actions or parts of the workflow and can get a bit stuck sometimes. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NL N Luke B. Manager - Information Systems Wholesale ### "Use to do flowcharts, diagrams" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 7, 2017 I use Gliffy to provide necessary visualization to management, co-workers, and customers when proposing and managing business process change. Pros Easy, cheap, cloud-based. Gliffy is a great way to get into flowcharts, diagrams, and process flow mapping without dealing with low-quality drawing tools or high-price software packages. For students or occasional users, the free level may well be adequate; for small organizations, this is far superior in cost/benefit to Visio. Cons I \*once\* had a printout/export problem because of problems with a browser version. Gliffy support tried very hard to resolve the problem, but it did ultimately require them to do a software correction, and I worked around by using another browser. \*Once.\* Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JS James S. Risk Director ### "Strong web based Diagramming tool- slick interface and strong features" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 October 11, 2017 Great interface to work with and did speed up the process of generating complex diagrams Pros The interface in Gliffy is really slick and intuitive to use- this allows for even complex diagrams to be mapped out very quickly and the user experience is generally very good. Cons Google drive integration isnt available on the base subscription- price point is a little higher compared to similarly options and I believe it is an annual plan rather than monthly Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MF Matt F. Systems Administrator ### "Almost perfect" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 0/10 September 7, 2017 Pros This software is a million times better than any Visio or other product when you want to create any type of diagrams. I have not ever had an issue that I needed to contact support about either, so the software is very stable/reliable from my experience. Cons I primarily use the free version of this software and they do not have very many icon types that are available by default. I know you can import any image you want, but it would be nice if they had more icons/symbols available. Specifically related to networking technology, etc. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ST Shrish T. Business Analyst Information Technology and Services ### "Used Gliffy to create Entity Relationship & Data Flow Digrams" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 18, 2017 1\. Easy collaboration. 2. Requirements being represented via diagrams. 3. Ability to explain end to end work flow via flow charts. Pros 1\. Easy to use tool, with a lot of options available allowing to create diagrams of various categories like DFD, ER diagrams etc. 2. Very extensive library for various kinds of shape. 3. Availability to be used with Confluence is a great feature, where we create diagrams online and can embed these to our documentation. 4.Having the gliffy plugin for Confluence and my rep is really helpful. 5. Helps to collaborate and capture feedback online. 6. Pricing is very reasonable in comparison to similar tools available in the market. Cons 1\. Missing the feature of brainstorming. 2. Should provide an ability to download diagrams in various available formats Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TM Tony M. Director Computer Software ### "Easy and intuitive for wireframing" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 3, 2016 I have been using gliffy as my standard tool for wireframing interfaces, ER diagrams and flow diagrams for several years now. The software is easy to use and intuitive. There's a good range of form elements for wireframing and the export options work well. They had a bad outage a while ago, but they were up-front about what happened and did a great job of keeping users informed of how service restoration was progressing. I'm looking forward to making more use of the google docs integration. Pros Easy to use, fast to use. Works great in Ubuntu. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TM Tim M. Partner | Healthcare Innovator | Advisor | Investor Hospital & Health Care ### "Gliffy time " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 May 20, 2016 I really like the ease of use of this product and the short learning curve when I first started to use it initially. They continually enhance this product to adapt to my needs and I actually have fun doing the designs I need to for workflows to brainstorming. Pros Inexpensive and easy to use Cons I have no cons to speak of sorry :) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Joshua B. ### "" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 0.0 0.0 Customer Service 0.0 0.0 Likelihood to Recommend 0/10 February 17, 2016 Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Enterprise Architect, Multichannel Supply chain Retail ### "Simple and quick, Confluence integration, lots of other integrations, but limited" 3.0 Overall Rating 3.0 3.0 Ease of Use 0.0 0.0 Features 0.0 0.0 Customer Service 0.0 0.0 Likelihood to Recommend 0/10 April 17, 2014 Gliffy is easier to learn than Visio, fairly intuitive and the common functions you need are close to hand (on right click or contextual menu button close to selected item). Was quicker to draw a medium complexity diagram with boxes and connectors than Visio (or Powerpoint), and the resulting diagram looked good. Good range of available symbols and easy to add your own stencils from a SVG-based artwork (and JPG importing was easy too). Small native file format, and it is text based (JSON) so it is searchable (and hackable if needed). But there are limitations, which means it for the most complex or structured diagrams it can't replace Visio, OmniGraffle, or a Architecture tool (and would not replace Autocad or similar either) I can see this may work better on tablets/touch screens than Visio No bulleted text/numbered lists Connectors won't "hoop" over lines, and you can't add additional bends in connectors (there are workarounds--import "hoop" shape or use a UML shape to fake a hoop with multiple lines) Can't have text less than 9px in size. Limited import and export options. But the product is continuously developing. Pros Quick Free versions available Lots of integrations: Chrome, Google Drive, Google Docs Addin, MS word Addin, Confluence. Allows sharing of diagrams to multiple collaborators. Not very expensive Cons Free version will make your diagrams public after 15 days. You have to pay desperately for each integration: e.g. a paid for confluence license won't equate Visio import has to be paid for. non-standard file format (JSON instead of GraphML) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)