--- title: "Gliffy Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Gliffy the right Flowchart solution for you? Explore 72 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/145714/Gliffy/reviews/" page_type: "reviews" language: "en" publication_date: "2026-11-03" --- Gliffy 4.3 (71) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated November 3rd, 2026 # Reviews of Gliffy Ease of use 4.4 Customer Service 4.1 ## Pros and Cons in Reviews SS Sneha S Software engineerChemicals, 11 - 50 employeesUsed the software for: 1-2 years. “I recently used Gliffy to plan a new software system, and the drag-and-drop features and various templates made it a fast and enjoyable task.“ June 1, 2024 AB Alexandras B DeveloppperComputer Software, 2 - 10 employeesUsed the software for: 6-12 months. “Limited Customization Options: Some users may find that Gliffy's customization options are limited compared to other diagramming tools, which can make it challenging to create very specific or unique diagrams.“ May 12, 2023 AW Andualem W researcher Biotechnology, 11 - 50 employeesUsed the software for: More than 2 years. “The drag-and-drop interface makes it easy to create diagrams quickly, and there are a wide range of diagram types available, which is helpful when I need to create different types of visualizations.“ February 15, 2023 Jared S Associate Product ManagerMedical Devices, 5,001 - 10,000 employeesUsed the software for: 1-2 years. “Also takes time to load when accessed from confluence“ September 22, 2022 KM Katherine M Graphic Web DesignerHospitality, 51 - 200 employeesUsed the software for: 1-2 years. “It has robust collaboration and sharing features which I apply to share work with clients.“ July 5, 2023 Sourav G Principal Architect - TechnologyComputer Software, 10,001+ employeesUsed the software for: More than 2 years. “Some times memory consumptions becomes a little too heavy for a browser to handle especially for large diagrams.“ July 21, 2021 KV Kevin V Product managerInformation Services, 51 - 200 employeesUsed the software for: I used a free trial. “I have created a lot of diagrams with this.“ July 12, 2023 ## Showing most helpful reviews Showing 1-25 of 71 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Hannah J. Senior Graphic Designer Used the software for: 1-3 years ### "Robust and Scalable UML Architect Drawing Tools Integrations " May 31, 2023 5.0 Gliffy IT Product has been million organisation UML diagramming and file sharing tool choice comprising all modules under one room. Pros Simple and multi-device SSO/OBC-L WYSIWYG with pre-built custom LMS for drag-drop /copy -paste. UML architect drawing tools alignment and automations with colours automations. Best for online file sharing. Intuitive cloud data migration. Cons Since implementation,it has been our best for cloud UML diagramming. Therefore no single con to register. Review Source Girum W. researcher Used the software for: 3-5 years ### "A Versatile and User-Friendly Diagramming Tool" February 16, 2023 5.0 "I've been using Gliffy for a few years now, and overall I've been really impressed with its versatility and ease of use. The drag-and-drop interface makes it easy to create diagrams quickly, and there are a wide range of diagram types available, which is helpful when I need to create different types of visualizations. I also appreciate the ability to customize the colors and fonts, which helps me to create diagrams that fit my specific needs and preferences.One downside is that it can take some time to learn all of the features and options, and the free version has some limitations, which may be a consideration for some users. However, I've found the collaboration features to be really helpful when working on group projects, and I've been able to integrate it with other tools such as Jira and Confluence. Overall, I would definitely recommend Gliffy to others looking for a powerful and user-friendly diagramming tool." Pros Easy to use drag-and-drop interface.Wide range of diagram types available.Customizable with a variety of colors, fonts, and shapes.Integrates with other tools such as Atlassian's Jira and Confluence.Offers collaboration features for real-time teamwork. Cons May have a learning curve for new users.Free version has limited features.Some users may find the number of features and options overwhelming.Limited options for importing and exporting data.No mobile app, which may limit its accessibility for some users. Review Source R Reviewer Associate Manager - Program Management Used the software for: Less than 1 year ### "A basic tool to perform UX wireframe, diagram related work" July 14, 2022 3.0 Overall my experience with Gliffy is an average. I hope they can add more features which are available with the other tools in the market. There are some great features and there are some picky stuff which can be relooked for better user experience. Pros Not much but, I like couple of things like the option from the left panel to add more shapes. This is really a good addition to the tool and the expand and collapse of the left panel is great feature. When we want a room to work on the board we can collapse the left panel and expand it when ever it's required. along with that the resource option which is there in the bottom right corner also a good feature. When there is a new feature enabled, we can have a quick glance to check from there. Cons The connector tool has a wired behavior some times. After adding the shape, I am not able to add the connectors. I have to click on some other shape in the left pane and then I need to re-select the connectors. This is really frustrating some time. Also the free/trial version if they can share all the features or more features, users can check it out and evaluate the product if they can use it or not, instead of go for a paid version to check all the features. Review Source Verified Reviewer Marketing Manager, Law Schools and Large Law Used the software for: 3-5 years ### "Great balance of features" May 4, 2021 4.0 When many of my colleagues are struggling with PowerPoint or trying to remember how to use Visio, I quickly throw together a process diagram that I can share with engineering or other stakeholders. It's quick and easy to use and solves my problems. Pros Chrome app so it's light weight and easy to install. Good balance of features on the free version. Doesn't try to do too much in terms of icons and options - it's the perfect tool if you want to do a process diagram and UML document. Cons Could benefit from more options with connectors (arrows or direction of flow). The text placement on the diagram elements are not always ideal and can cut off other parts of the diagram. Better file management. Review Source Frank W. Senior Software Engineer Used the software for: 3-5 years ### "Excellent application for creating process flowcharts" November 13, 2018 4.0 Pros Gliffy is easy to use and has all basic features needed to create flowcharts. I also like how simple and friendly the user interface looks. The drag and drop feature is so easy to use that anyone can actually use this application without difficulty. Cons Though there's a free version, I don't think that's adequate for my needs. That means paying a monthly fee to use the paid version. And it's not really cheap, especially for individual users. Review Source Akua S. Administrative Secretary Used the software for: Less than 1 year ### "Honest Opinion of Gliffy" March 17, 2023 4.0 Gliffy helps us to create data visualizations in an affordable and efficient way Pros It is simple to use and has a user-friendly interface and I like that it is cloud-based. Cons Gliffy does not integrate some popular software like Dropbox Review Source R Reviewer Sr. UNIX Systems Admin Used the software for: 3-5 years ### "We use Gliffy to do online systems documentation. " June 11, 2018 4.0 Pros I like the Gliffy is easy to use and integrates well with the rest of the Atlassian stack. This allows us to keep track of the documents created and search for them later. The functionality is comparable to the traditional market leader and has a robust set of inbuilt graphic elements. Cons I would like the see a data-driven model allowing me to have live diagrams that pull from outside databases. Review Source R Reviewer Principal Architect - Technology Used the software for: 3-5 years ### "Very handy tool for software architects" July 23, 2021 5.0 I have been using Gliffy Diagram for several years and I have been thoroughly impressed with the cool set of tools and their deployment model. When it comes to putting together software architecture diagrams I do not even think of any other tools these days. Excellent work team. Thank you. Pros Ability to be used as an extension within the other document curation tools like Chalk and all within the browser. Nicely organized set of really good and relevant pre-defined components that really helps quickly drawing an idea into a diagram. Cons At times, the components become a little bit shaky that they do not behave exactly as they should. Some times memory consumptions becomes a little too heavy for a browser to handle especially for large diagrams. Review Source R Reviewer Desarrollador de software php Used the software for: 1-3 years ### "ER and UML, online and simple" June 8, 2018 4.0 I have designed multiple diagrams with the free version and has done its job. In addition, I can access projects from any machine with internet access. Pros \-Allow to host your models and diagrams in the cloud and versioned. -User Interface very intuitive -Supports most diagrams and model. -Compare with the objectives for which it was designed. Cons \-The free version is very limited and tedious with the subscription. - Little compatibility to extract the diagrams. Review Source Jeremy F. Cofounder and CTO Used the software for: Less than 1 year ### "Used Gliffy for process documentation" January 17, 2018 4.0 Gliffy let me document processes in an easy to digest way. Pros I used Gliffy through Confluence to help document processes. I found that the process flows made a great addition to our requirements documentation. Gliffy was easy to use and came with a lot of preset shapes and options. Cons I only experienced one occasional issue with Gliffy. If I was working on a flowchart that had a lot of elements in it sometimes it would be hard to line everything up properly and it would get 'sticky'. This wasn't a consistent issue though and wasn't bad enough that I wouldn't recommend it. Review Source Erika M. Director of Digital Product Development Used the software for: Less than 1 year ### "Good only if you use Confluence" November 9, 2021 4.0 Pros This was easy to use and made explaining tech workflows and processes easier. Cons We actually don't use Gliffy anymore because while it was great with Confluence, we needed it to be more versatile and integrate with other applications, so we switched to Lucidchart. Review Source ST Shrish T. Business Analyst Used the software for: 1-3 years ### "Used Gliffy to create Entity Relationship & Data Flow Digrams" May 18, 2017 5.0 1\. Easy collaboration. 2. Requirements being represented via diagrams. 3. Ability to explain end to end work flow via flow charts. Pros 1\. Easy to use tool, with a lot of options available allowing to create diagrams of various categories like DFD, ER diagrams etc. 2. Very extensive library for various kinds of shape. 3. Availability to be used with Confluence is a great feature, where we create diagrams online and can embed these to our documentation. 4.Having the gliffy plugin for Confluence and my rep is really helpful. 5. Helps to collaborate and capture feedback online. 6. Pricing is very reasonable in comparison to similar tools available in the market. Cons 1\. Missing the feature of brainstorming. 2. Should provide an ability to download diagrams in various available formats Review Source R Reviewer Project Manager Used the software for: Less than 1 year ### "Excellent Diagram Tool" September 16, 2019 5.0 I document process flows for software, data flow, and network diagrams. Gliffy works great for me because I can create it in Confluence on a Wiki page and edit it real-time in a quick efficient manner. Pros The ease of use and quick learning curve make Gliffy a top choice. If you do not need all the functionality of Visio but need to diagram or show flows, it provides the ability to document processes and diagrams in a simple quick and easy manner. Gliffy is intuitive to use, pulling shapes onto the canvas, color palette and test information right there. It also integrates with Confluence making a Wiki page diagram an easy activity. Cons There are a few areas where Gliffy is not intuitive and it lacks an easy explanation/help/ However since it's very intuitive to use, this is not a large problem. Review Source Moisés Fabián P. Analista de Seguridad de TI Used the software for: 3-5 years ### "Sobre Gliffy" February 7, 2022 5.0 Es una herramienta que saca de apuros, cuando se requiere realizar un diagrama de flujo para conocer el ciclo de vida de un proceso. Pros De Gliffy me gusta que puedo elaborar organigramas, diagrama de flujos, gráficas. Es decir, se adapta a mi necesidad. Cons Gliffy me ha servido para crear mis diagramas de flujo cuando estaba en la universidad y en la maestría. Review Source R Reviewer Administrador de sistemas y Desarollo de Software Used the software for: 3-5 years ### "I like the way to create minimalistic diagrams with entire icons, so this software allow my creavity" July 9, 2018 5.0 save time making diagrams with touch minimalistic. Pros It have a lot icons, from cloud, servers, persons to shapes and allow to drag and drop fast without install additional software. Cons i cant create or add custom icons, so i need to mix more of 2 icons to create new meanings like server with cloud of server with firewall. Review Source Verified Reviewer Owner - Online Business Developer Used the software for: 1-3 years ### "Very simple but stylish wireframe software" February 28, 2018 4.0 Pros Gliffy is straightforward to use and integrates fantastically with the Google Suite of products. Also has a Chrome extension to integrate with your browser. Cons Whilst not expensive, a monthly fee is required to get Google Drive integration. Almost too many wireframes to choose from and if you accidentally close a wireframe library it is a chore to bring it back Review Source R Reviewer Manager - Information Systems Used the software for: 3-5 years ### "Use to do flowcharts, diagrams" November 10, 2017 5.0 I use Gliffy to provide necessary visualization to management, co-workers, and customers when proposing and managing business process change. Pros Easy, cheap, cloud-based. Gliffy is a great way to get into flowcharts, diagrams, and process flow mapping without dealing with low-quality drawing tools or high-price software packages. For students or occasional users, the free level may well be adequate; for small organizations, this is far superior in cost/benefit to Visio. Cons I \*once\* had a printout/export problem because of problems with a browser version. Gliffy support tried very hard to resolve the problem, but it did ultimately require them to do a software correction, and I worked around by using another browser. \*Once.\* Review Source Trina V. Research and development professional Used the software for: Less than 1 year ### "Great tool for design flow diagrams" April 23, 2019 5.0 We use it for all our process flow diagrams Pros I like the prompts and menus of the software, they make it easier to use than others, also has a lot of figures so you can easily design any kind of diagrams Cons So far I have not had problems with simple diagrams with few elements Review Source JM James M. Network Administrator Used the software for: 1-3 years ### "Very strong diagram tool right in Confluence! " February 20, 2018 4.0 Pros Really handy plugin to have for our Confluence users. Very easy to use and creates awesome diagrams without having to install software on each users workstation. Cons Recent cost increase is hard to swallow, I think it's doubled! Still not as good as Visio or SmartDraw as a complete alternative, however for in browser it can't be beat. Review Source R Reviewer General Manager Used the software for: Less than 1 year ### "Love it" May 22, 2019 4.0 Pros It's online so access is anywhere, easy and quick to use Cons The print function could be worked on a bit Review Source ES Eric S. IT Manager Used the software for: I used a free trial ### "Great if you need to colaborate with other applications" December 8, 2021 5.0 Very easy to use and build a flow chart or diagram of your environment in minutes. Although I have used Dia in the past this software gives more options to migrate data to Jira / Confluence Pros Works well in Jira if you need to add flow charts or diagrams within your other applications Cons Sometimes difficult to find the correct picture of what you want to present in a computer environment so you need just download some other pictures Review Source R Reviewer IT Support Used the software for: Less than 1 year ### "Does what I need" May 4, 2018 4.0 Pros Great flow chart tool with all the features needed for the basic flow charts Even has network devices for network diagrams Cons Can sometimes freeze up when trying to move too many objects at the same time Can only connect lines to certain spots on an object Review Source R Reviewer Disc Jock Used the software for: Less than 1 year ### "Giffy is wonderful" April 3, 2018 4.0 Pros Great tool for creating quality looking drawings and diagrams. Its ease of use will allow you to create diagrams in a timely manner. What I like with Gliffy is that one only needs to know how to drag and insert forms and then add any text you want. Cons Nice to use but I think it can be quite limited as to the amount of stuff you can do with the objects. Review Source VR Verified Reviewer Associate Used the software for: Less than 1 year ### "Gliffy is a great platform for quickly creating simple graphics" June 18, 2018 4.0 Pros Gliffy allows you to create great quality graphics and share these easily. the price of the monthly subscription is ok for the amount of content you get. Cons the free version is not really worthwhile better off paying the monthly fee to get the full feature set. Review Source M. F. Senior Graphic Designer Used the software for: 1-3 years ### "UML Technical Drawing and Team Intranet GURU " July 10, 2023 5.0 Multi-linguigal cloud software for bringing teams together via VC, VOip audio, BIM persistent rooms architecture drawing. Online file sharing. Pros It has extreme setups and plugins. Alignment or design drawing tools and integration. IRC-Style featured BIM persistent chatting rooms. Cloud file sharing services. CVC and live conversation support. VOip audio calls and charts drawing. Cons Gliffy IT software Product has fully optimized design drawings, team collaboration and color drawing design tools automation. Review Source Similar Products Featured