InspectIt Software

InspectIT

3 / 5 4 reviews


Average Ratings

4 Reviews
  • 3 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 3 / 5
    Customer Service

Product Details

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About InspectIT

Web-based reporting system for home inspection, that provides fast inspection reports creation using custom report templates.


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InspectIT Features

  • Billing & Invoicing
  • Color Codes / Icons
  • Comment Library
  • Commercial Inspections
  • Credit Card Processing
  • Photo Editing
  • Repair Estimates
  • Report Summary
  • Residential Inspections
  • Sketching
  • Templates
  • Video
  • Voice Notes

InspectIT Reviews Recently Reviewed!

Makes report writing a snap!

Jul 16, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Easy to customize for your use and follows you along on your inspection. My customers and their representatives like the ease and clarity of the report.

Cons: One thing that is missing is synchronization with Inspector Support Network (ISN). Being able to download directly from my ISN would be awesome.

Overall: Speed and accuracy of reports.

To many issues with this software!!!!

Jul 15, 2017
2/5
Overall
5 / 5
Ease of Use
2 / 5
Features & Functionality
2 / 5
Customer Support
2 / 5
Value for Money

Pros: Easy to use as far as inputting information for reports thats about all the positive I have to say about this software.

Cons: There is always an issue with this software. The latest is the syncing issue going on for 4 days now and no resolution. I've called tech support which they claim support whenever you need it which is NOT TRUE. No one has returned my call in days and I've called 6 or 7 times. I was told the first time they were transferring everything over to the new server but they had no ETA on when this would be complete. Because of this issue I've had to recreate manually my reports because when I try to an email report from Ipad the report looks terrible so I normally sync to the cloud and email from my laptop. I've also had issues with creating additional services i.e. 4 Point or Pool and they do not show up in the list of reports to generate. It's easy to use as far as entering your reports but totally not user-friendly for syncing and creating reports.

Terrible customer service, uploading to the cloud has not transferred all photos. Delayed reports

Jul 12, 2017
1/5
Overall
2 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Cons: The customer support when you do have issues is terrible. They only work bankers hours and be expected to be guinea pigs for a software that will not actually fix the issues you have. Loading to the cloud has taken roughly 30 minutes for 2 reports. It is a waste of time to be sitting there. On several occasions the sync would not transfer all my photos. If I were lucky, I would catch it. If not my report went out with a guaranteed call back. There is a facebook group made by inspectors about this software. Start there before thinking of purchasing.

Overall: My only benefit will be when I get trained on a different product

No better software!

Feb 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Extremely
Likely

Comments: It's the best software for the client and agent. To be the best inspector you need software you can make your own. Inspect it allows you to do that.