InspectIt Software

InspectIT


3 / 5
8 reviews


Average Ratings

8 Reviews

  • 3 / 5
    Overall

  • 3.5 / 5
    Ease of Use

  • 2.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native

Vendor Details

  • InspectIt Software
  • inspectit.com

About InspectIT

Web-based reporting system for home inspection, that provides fast inspection reports creation using custom report templates.


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InspectIT Features

  • Billing & Invoicing
  • Color Codes / Icons
  • Comment Library
  • Commercial Inspections
  • Credit Card Processing
  • Photo Editing
  • Repair Estimates
  • Report Summary
  • Residential Inspections
  • Sketching
  • Templates
  • Video
  • Voice Notes

InspectIT Reviews Recently Reviewed!


To many issues with this software!!!!

Jul 15, 2017
2/5
Overall

5 / 5
Ease of Use

2 / 5
Features & Functionality

2 / 5
Customer Support

2 / 5
Value for Money

Pros: Easy to use as far as inputting information for reports thats about all the positive I have to say about this software.

Cons: There is always an issue with this software. The latest is the syncing issue going on for 4 days now and no resolution. I've called tech support which they claim support whenever you need it which is NOT TRUE. No one has returned my call in days and I've called 6 or 7 times. I was told the first time they were transferring everything over to the new server but they had no ETA on when this would be complete. Because of this issue I've had to recreate manually my reports because when I try to an email report from Ipad the report looks terrible so I normally sync to the cloud and email from my laptop. I've also had issues with creating additional services i.e. 4 Point or Pool and they do not show up in the list of reports to generate. It's easy to use as far as entering your reports but totally not user-friendly for syncing and creating reports.

Makes report writing a snap!

Jul 16, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to customize for your use and follows you along on your inspection. My customers and their representatives like the ease and clarity of the report.

Cons: One thing that is missing is synchronization with Inspector Support Network (ISN). Being able to download directly from my ISN would be awesome.

Overall: Speed and accuracy of reports.

Great template for home inspections. Versatile for customization.

Mar 02, 2018
4/5
Overall

4 / 5
Ease of Use

2 / 5
Features & Functionality

3 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Extremely
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Pros: Easy to navigate, add pictures (mark ups) easy to generate reports. I like the ease of use , however it lacks some major features to allow it to be used in Commercial Inspections and reports.

Cons: This product will do commercial reports, when set up manually, but the Title Header will always say "Home Inspection Report" This is a huge problem . Looks like Inspectit would make an upgrade to keep their customers happy?

Overall: The software has great potential, very easy to use and gives a great report. Just not versatile if you do commercial as well as residential inspections. Disappointed that no upgrades are even considered.

Capterra loader

Look elsewhere

Nov 17, 2018
1/5
Overall

2 / 5
Ease of Use

2 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: You could have several different summary items. At least 6 different summary sections. There was an ability to customize comments.

Cons: Everything was on the tablet. They try to do to much on the tablet. Some of this should be web based. It was not possible to substitute the agreement, so I had to find another means for that. Selecting the comments and going between items was cumbersome. Tech support was not. They did not really listen and had in their mind where they wanted to head. Sending reports was a pain. Compilation of the template took a while. Editing the comments was cumbersome and time consuming without a simple and easy way to indicate the locations. Blank fields printed despite not being used on the report. This looked really tacky. Several people tried to tell them that was a bad idea and just don't print them. There is younger software out there that does a much better job.

Overall: It works, but not well. Usually took me 7-8 hours to put the report together. Same with another inspector I know that used it. They talked about supporting you with their software, but when push came to shove, they really didn't and they didn't listen to inputs. Save your time and money - look elsewhere.

No better software!

Feb 10, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Comments: It's the best software for the client and agent. To be the best inspector you need software you can make your own. Inspect it allows you to do that.

DON'T EVEN THINK ABOUT IT!!

Jan 27, 2019
2/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: Nothing, you will never get back the time you wasted using this software.

Cons: It takes 13 clicks to put a comment into a picture. Customer service is none existant.

Overall: Nightmare

INspectIT Review

Oct 03, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: This is easy to use, great features and you do not need any on premise hardware. The reporting capabilities is very pwoerful and managemewnt tools are great.

Cons: I do not have any issues with the software package.

Overall: Well I am am using InspectIT to manage my home projects and also work based projects.

Terrible customer service, uploading to the cloud has not transferred all photos. Delayed reports

Jul 12, 2017
1/5
Overall

2 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Cons: The customer support when you do have issues is terrible. They only work bankers hours and be expected for a software that will not actually fix the issues you have. Loading to the cloud has taken roughly 30 minutes for 2 reports. It is a waste of time to be sitting there. On several occasions the sync would not transfer all my photos. If I were lucky, I would catch it. If not my report went out with a guaranteed call back. There is a facebook group made by inspectors about this software. Start there before thinking of purchasing.

Overall: My only benefit will be when I get trained on a different product