Who Uses This Software?

Businesses, Enterprises, Startups, Freelancers, Students, Teachers, Research Organization


Average Ratings

11 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $4.95/month/user
    See pricing details
  • Pricing Details
    $4.95/month (Individual plan), $18/month (Business plan)
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Nulab
  • nulab-inc.com
  • Founded 2004
  • United States

About Cacoo

Brainstorm and prioritize ideas with team members in the same office or around the world. Cacoo is a diagram tool for creating flowcharts, mind maps, org charts, mockups, and more. Our features include real time collaboration; powerful app integrations including Google Drive, Confluence, Visio, and more; vast amount of templates & shapes; and easy sharing options including embedding, links, and exports.


Cacoo Features

  • Data Import / Export
  • Drag & Drop
  • Flowchart
  • For Developers
  • Mind Map
  • Multi-User Collaboration
  • Organizational Charting
  • Templates

Cacoo Reviews Recently Reviewed!


Amazing online diagramming tool very easy to use

May 11, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: This diagramming tool allows you to quickly and easily great great diagrams and share them with your colleagues.

Cons: Single sign on for business accounts through ADFS or similar should be added to facilitate organizations to manage access to the tool

A simply useful for fast diagram design!

Mar 07, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I really like the way we can collaborate in diagram design! The ease of use makes it easy to generate nice concepts, mockups, brainstorming diagrams, etc. I really recommend this app

Overall: Fast, simple, easy to use, and a very intuitive UI. It is an awesome web app that let me make really nice diagrams quickly!

A wonderful diagramming tool

Feb 14, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Templates, Templates, Templates. Cacoo has so many templates that I find it hard not to find one that meets a particular need. And once a template is chosen you just input your information particulars and there, you are done! Cacoo offers a great way to visualize your work and also is very organized. I like that it has a history feature to easily undo actions, and provides version control to track major changes.

Cons: The paid version might be on the pricier side when compared to other diagram development tools. Also, I have no problems in this regard, but a novice may take some time to get use to it.

Cool tool for quickly creating diagrams

Jan 31, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: It has many options available to create different types of charts and diagrams, you can customize it in any way you need.

Cons: I think it would be nice to have a desktop application and the user interface could be a bit easier to use.

Love this software; very easy-to-use and the price is definitely right.

Dec 20, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Super intuitive; love that you can come right in and everything performs just like you think it should.

Cacoo is very easy to learn and easy to use, with commendable customer support.

Nov 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Updates in real-time with collaboration features (chat, etc.). Provides local history to easily undo actions, and version control to track major changes. Basic objects are highly customizable via Inspector tab. Efficient for working by yourself or with a large group/team.

Cons: Currently unable to add new connection points to shapes. Would be helpful if compatibility with similar tools (eg. Visio) is available.

I have been using Cacoo for about 2 years now. Very easy to use and perfect for my needs.

Oct 26, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Very easy to use and almost immediate support after sending email. Easy way to visualize and organize your work. I provides me with the ability to use 'hand drawn' options which are pretty cool and make it look like we are just "whiteboarding" and not making real decisions right away which puts people at ease.

Cons: I don't know if it is an issue with the product or my internet, but when the wire has a lot of elements it takes a long time to move items (grouped or selected together) or increase or decrease resolution.

Great for quick diagramming

Jul 14, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It's easy to use and intuitive for the most part.
Sharing diagrams in a team is easy - exporting to PPT or PDF is straightforwards

Cons: There are some advanced features that are missing which would be handy.
To be fair though, I've not yet seen a single diagramming tool which has all the features you might need. They all seem to overlap in functionality but there's not one complete package.

Basic tool for flowcharts and swim lanes

Apr 24, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Comments: I have recently started using it. It seems quite basic but gets the job done. I only use it to create flow diagrams and I usually start with a template. Some of the features like saving version 2 and so on are very unclear. Chat is deceptive since it's not always active, which means you won't always get a response.

A lifesaver for the diagrammatic expert and process-flow-impaired

Apr 23, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, ease of sharing and exporting

Cons: Different keyboard shortcuts for quick actions (e.g. ctrl + c doesn't always work to copy, so I try to remember to use ctrl + d instead to duplicate, but it throws me off for a second each time)Lo

Overall: After using Visio at work for process flows for several years, I signed up for a free version of Cacoo specifically to mock up some wireframes. I've since started using it for all of my business needs, from diagramming swim lanes for documenting process flows, and I can't imagine life with out it. It's incredibly simple to use, and the free version is full-featured enough to really get a sense of what the tool capable of. The one time I had to ask support for help on a sharing feature they were responsive and knowledgeable. I've hooked a few other coworkers after just by sharing the awesome visual representations I was able to create and we're trying to get it adopted as the standard at our company. Such a time saver and it's improved the quality of my documentation and presentations immensely!

Recommendations to other buyers: Love how full-featured the free trial is!

Great for wireframing

Feb 03, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: multiple users can work on it together at the same time

Cons: some templates can be updated

Overall: I mostly use it for wireframing new product updates to work with designer and dev. Lots of useful functions once you get the hang of the app