# Cacoo Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Cacoo Software - reviews, pricing plans, popular comparisons to other Diagram products and more. Source: https://www.capterra.com/p/145718/Cacoo --- # Cacoo Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Cacoo ## What is Cacoo? Cacoo is a powerful collaboration tool for online diagramming. Whether you’re charting complex processes, illustrating organizational structures, brainstorming with mind maps, or crafting detailed flowcharts, Cacoo delivers. Its user-friendly interface and extensive shape and template library simplify diagram creation, enhancing teamwork and productivity. ## What is Cacoo used for? [Diagram](https://www.capterra.com/diagram-software/)[Mind Mapping](https://www.capterra.com/mind-mapping-software/)[Flowchart](https://www.capterra.com/flowchart-software/) Top alternative Featured Overall rating Based on 178 user reviews Reviews sentiment Positive 99% Neutral 1% Negative 0% Starting price $6 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Cacoo?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://nulab.com/&name=Cacoo) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Cacoo 4.7 (178) VS. [4.7 (561)](https://www.capterra.com/p/144020/Aha/reviews/) Starting Price $6 Flat Rate, Per Month Starting Price $59 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (178) Ease Of Use 4.4 (559) Value For Money 4.5 (131) Value For Money 4.6 (452) Customer Service 4.5 (117) Customer Service 4.8 (504) ## Cacoo alternatives [4.5 (2,251)](https://www.capterra.com/p/146136/Lucidchart/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars Highest Rated [SketchWow](https://www.capterra.com/p/10012993/SketchWow/) [4.9 (574)](https://www.capterra.com/p/10012993/SketchWow/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10012993/SketchWow/) [Visio](https://www.capterra.com/p/201133/Visio/) [4.5 (3,280)](https://www.capterra.com/p/201133/Visio/reviews/) Starting price $5.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/201133/Visio/) [draw.io](https://www.capterra.com/p/166985/draw-io/) [4.6 (771)](https://www.capterra.com/p/166985/draw-io/reviews/) Starting price $5.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/166985/draw-io/) [View all alternatives](https://www.capterra.com/p/145718/Cacoo/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Collaboration Tools 4.7 (27) 62.96% of 27 reviewers that rated this feature as important or highly important Provides a channel for team members to share media files, communicate, and work together Brainstorming 4.3 (23) 73.91% of 23 reviewers that rated this feature as important or highly important Group collaboration to solve ideas in a productive and concentrated manner. Data Import/Export 4.2 (17) 64.71% of 17 reviewers that rated this feature as important or highly important Import and export data to and from software applications Diagramming 4.5 (16) 81.25% of 16 reviewers that rated this feature as important or highly important Enables schematic data presentation through org charts, mind maps, flowcharts, and process diagrams. Templates 4.6 (14) 92.86% of 14 reviewers that rated this feature as important or highly important Sample files or documents that could be customized as needed or used as is Graphical Workflow Editor 4.5 (12) 75.00% of 12 reviewers that rated this feature as important or highly important Create, design and modify the flow and processes of tasks in a project Cacoo 63 features Define levels of authorization for access to specific files or systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Assign issues and tasks based on availability or required skills Automatic update of information / software Group collaboration to solve ideas in a productive and concentrated manner. Communicate using direct chat or messages within the system Provides a channel for team members to share media files, communicate, and work together Leave comments and notes on documents for others to view Collects information, opinions, or ideas from a group of people Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Collating information from different sources in order to create a more valuable and helpful data set. Graphical representation of data Create designs using pre-built templates or customize them with flowcharts, mindmaps, wireframes, network diagrams and org charts A way of interacting with a desktop computer using items such as windows, icons, and menus Enables schematic data presentation through org charts, mind maps, flowcharts, and process diagrams. Embed diagrams directly into documents Assemble applications and processes by dragging over and arranging pre-built components Editing tool that allows users to drag and drop images, icons, widgets, or other components Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Create, save, and store files Public or private sharing of digital files such as documents, audio/video, images, and more Diagram that represents an algorithm, workflow, or process The ability to manual sketch/create a diagram Visual representation of project's schedule, sequence and duration of tasks, benchmarks and dependencies Visual representation of data using various graphical elements such as charts, graphs, maps & other visual aids Create, design and modify the flow and processes of tasks in a project Create, collect, discuss, improve, and evaluate insights or alternative thinking before starting projects The creation, development, and sharing of potentially innovative new ideas Process of developing, planning, managing, and executing new ideas or innovations Diagram used to organize information in a hierarchical way to show relationships A way of interacting with a mobile application using items such as windows, icons, and menus Tools to create a static representation of a product or project, showing users and stakeholders how it may look and be used. Ability to handle several projects simultaneously Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service Diagram that depicts connections among nodes in a network Create and design org charts that include an organization's structure information, contact information, illustrations, and more Diagram that shows the structure of an organization and the relationships between parts Share and present designs Visually identify, define, and map all details and relationships surrounding business process models and elements Plan and coordinate all the resources, costs and time needed to execute assignments Organize and schedule projects Estimate or forecast of a future scenario based on the study of present trends Notifications that are delivered to users as soon as an event occurs Receive system updates as soon as any changes are made Set & manage permission levels based on user roles and restrict access to only authorized individuals Save a screenshot of your desktop as an image Digitally share screen view with others Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them Create, manage and track all task activities and progression Organizing a group of people to accomplish a task Create, save, and re-purpose templates for emails, forms, etc. Sample files or documents that could be customized as needed or used as is Set up connections to third-party platforms to improve business processes Track revisions and updates made to files and navigate between different versions Connect with meeting participants remotely over video Create, design, and visually represent processes within the software Allows multiple users to simultaneously annotate on a digital whiteboard An informational database that allows users to add, delete, or revise content Create static wireframes representing basic skeletal structure of applications and websites to give an overview of design. Create, design and manage workflows for repetitive tasks Features 4.5 (178) 4.5 Based on 178 reviews ## Pricing Value for money 4.5 (131) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/145718/Cacoo/pricing/) Pro $6.00 Flat Rate,Per Month It includes: - 1 User - Unlimited Sheets - Multiple Export Options - Revision History - Timer Team $6.00 Per User,Per Month It includes: - Up to 1,000 users - Unlimited Sheets - 1:1 Online Training Session - Priority Email Support Value for money 4.5 (131) 4.5 Based on 131 reviews ## Integrations [ Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[ Google Drive](https://www.capterra.com/p/161425/Drive/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[ Microsoft PowerPoint](https://www.capterra.com/p/141633/PowerPoint/)[ OneDrive](https://www.capterra.com/p/161304/OneDrive/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Adobe Creative Cloud](https://www.capterra.com/p/48969/Adobe-Creative-Cloud/) ## Support, customer service and training options Customer Service 4.5 (117) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (117) 4.5 Based on 117 reviews ## User reviews Overall rating 4.7 Based on 178 reviews Filter by rating 5(131) 4(45) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent RV Rachel V. HR Manager Warehousing ### "Perfect Brainstorm " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 24, 2025 Overall, my experience with Cacoo was very positive. It’s an accessible, user-friendly platform that makes visual collaboration easy and efficient — especially for remote teams. For most standard diagramming needs, it’s more than sufficient, though power users or those needing extensive customization might find it slightly limited. Pros Cacoo’s real-time collaboration features are excellent — multiple people can work on the same diagram simultaneously, which makes it perfect for brainstorming sessions or technical design reviews. The interface is clean and intuitive, and it integrates nicely with tools like Google Drive, Confluence, and Slack. I also appreciated the wide range of templates for flowcharts, network diagrams, and wireframes, which make it easy to get started quickly. Cons While it’s great for team collaboration, the performance can slow down a bit with large or complex diagrams. The export options are somewhat limited in the free version, and version control could be more robust. Also, some features available in competitors (like advanced shape libraries or automation tools) are only accessible in higher-tier plans. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 2, 2026 Dear Rachel, Thank you for your review! It's amazing to hear that Cacoo is an accessible and user-friendly platform for you, and that you find its collaboration features excellent especially for remote teams. Thank you for your feedback on the board performance and export options, and other additional features as well, our team will review it. SD Sai D. SDE Computer Software ### "Cacoo User review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 December 24, 2025 Good, but at least provide access to the diagrams which I have created in free mode so that I do not have to upgrade to just download my files Pros Diagram Creation, ease of brainstorming and getting my idea to the actual design. Good for team collaboration. Cons File Management, unable to just download my diagrams on free account. Just to download upgrading is not intuitive. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 6, 2026 Dear Sai, Thank you for your review! It's great to hear that you find Cacoo good for diagram creation and team collaboration, allowing you to brainstorm easily. Please note, on the Cacoo Free plan the boards (diagrams) can be exported in PNG file format. Our paid plans offer other file formats too, please see the link below for reference. https://support.nulab.com/hc/en-us/articles/8286970044313-How-to-export-diagrams-in-Cacoo Thank you for your feedback on the Cacoo free trial board access as well, our team will review it. RK Rachel K. Student Education Management ### "Useful software for organizing material" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 22, 2025 Pros I used Cacoo to create mind maps for my classes to better study and understand the material. It was useful in organizing the topics and allowed for seamless studying for exams. Cons At first, it was difficult to learn the user interface since some of the diagram creation was not intuitive. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 24, 2025 Hi Rachel, Thank you for sharing your experience! We’re glad to hear that Cacoo helped you organize your topics and study more effectively with mind maps. We appreciate your feedback about the learning curve with the interface and will continue working to make diagram creation more intuitive for new users. TM Tapiwanashe M. Student Employment E-Learning ### "My Experience with Cacoo" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 December 20, 2025 My overall experience with Cacoo has been positive. The tool is great for team task management related to visual projects. Despite some minor bugs and the need for better customer support, its ease of use and collaboration features make it a valuable asset for my team's diagramming needs Pros I really liked the team collaboration features they make it easy for multiple people to work on the same diagram simultaneously. The diagram creation tools are intuitive and user friendly, allowing me to quickly create professional looking flowcharts and wireframes. I found the platform offers good value for money compared to other similar tools on the market Cons What I liked least is the occasional presence of bugs and issues, which sometimes interrupt the workflow, although they usually get resolved quickly and Also The customer support response time could be improved, as it sometimes takes a while to get a detailed answer I feel that the security options, while present, could be more robust for enterprise level usage. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 24, 2025 Hi Tapiwanashe, Thank you for your detailed review! We’re happy to hear that you value our collaboration features, intuitive diagramming tools, and overall value for money. It’s great to know Cacoo has been a helpful asset for your team’s visual projects. We appreciate your honest feedback about bugs, customer support response times, and security options. Your input helps us identify areas for improvement, and we’re actively working on enhancing platform stability, support responsiveness, and enterprise level security features. Thanks again for sharing your experience, we’re glad to be part of your team’s workflow! NE Nhlayiseko Eulenda B. Lecture Business Supplies and Equipment ### "Customer support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 19, 2025 They made my work to be easier. All their products are easier and quick to access and no charges are applied Pros They offered good customer support and they were very quick to respond . They protected my personal information and good students support team Cons I could not get some of the things that i was looking for. Even to sign up it was a bit complicated for me Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 24, 2025 Hi Nhlayiseko, Thank you for your feedback! We’re glad you appreciated our quick customer support, data protection, and easy to use platform. We also appreciate your comments about the sign-up process and will work on making it simpler and improving our services. MS Melissa S. Owner Transportation/Trucking/Railroad ### "Customer support number one" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 2/10 December 19, 2025 They were very helpful kind and friendly. Always prompt and had an answer to fix my problem if the lady didn’t she had someone who did Pros I loved how the customer support had an answer for everything I needed. And how their team collaborated Cons Value for the money, took to much time to try and understand how to work it had to get ahold of customer support Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 24, 2025 Dear Melissa, Thank you for your amazing review! We are delighted to hear that you had a great experience with our Customer Support team, and that they helped and answered all your questions promptly. Thank you for your feedback on the onboarding process as well, our team will review it. Janeth Q. Civil Engineer Civil Engineering ### "Streamlining Engineering Projects with Cacoo" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 19, 2025 Cacoo makes visualizing engineering projects fast, collaborative, and secure. It's ease of use, value for money, and team features make it an essential tool in my workflow. Pros As a civil engineer, I like Cacoo for it's easy diagram creation. Their customer support is also reliable, and it offers great value for money. It also makes planning and communicating engineering projects simple and efficient. Cons Unlike CAD software, Cacoo can't handle exact measurements or technical specifications, so I still need other tools for final structural plans. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 30, 2025 Dear Janeth, Thank you for your review! We are delighted to hear that Cacoo helps you with visualizing your engineering projects fast, and that you find it to be an essential tool in your workflow. Thank you for your feedback on the structural plans features in Cacoo as well, our team will review it. CC Cece C. Professor Education Management ### "The Neurodiverse need a workaround" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 December 18, 2025 Pros I like the ability for team collaboration, and team task management to be applied and explored in the digital space. I like the colors that are used on the site and that there are many options to choose from as far as what Wen would want to create. Cons I found some of the options for creation to be universally streamline toward Neurotypical persons. As a neurodivergent person, I would have preferred to see options that are sensory sensitive. A lot of the hard lines in graphics or suggestions for templates, lack the ease and accessibility for those with executive functioning Issues. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 24, 2025 Dear Cece, Thank you for your review! It's great to hear that you like Cacoo team collaboration features and its UI theme colors, and that you have found a variety of options to choose from for your boards creation. Thank you for your feedback on Cacoo interface and user experience as well, our team will review it. JL Jonny Lidvin L. CEO Farming ### "MasterTool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 December 18, 2025 An excellent tool for mindmapping and creating presentations. The link-function is very usefull. Just something I will really recomend to my team. Pros Adaptable and easy to understand. Good range of options for export. Intuitive functions makes it easy to create fast setups. Cons Strugeling to center automatic when jumping between sheets. And it would be nice if the system "remember" previous/last settings for frame, shadow and such. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 24, 2025 Dear Jonny, Thank you for your review, we love to hear our customers opinion! It's great to hear that you find Cacoo to be an excellent tool for mindmapping and creating presentations, and that its features such as public link sharing are very useful for your teamwork. Thank you for your feedback on the board's sheet settings as well, our team will review it. BS Bonita S. Commissioner of Education Religious Institutions ### "Love it! Love it!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 17, 2025 Great customer service at beginning as well as throughout process. The staff are very knowledgeable. Pros Easy setup. Great support to the how, why. I love the collaboration of the staff to help you with all things Cons Nothing. I enjoyed my experience and i couldn't ask for a better one. Great customer service was met Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 24, 2025 Dear Bonita, Thank you for your amazing review! It's wonderful to hear that you had a great customer service experience with us, and that the staff guidance allowed you to set up Cacoo easily. Thank you for taking the time to share your experience with Cacoo as well. [View all Reviews](https://www.capterra.com/p/145718/Cacoo/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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