# Page 3 | Cacoo Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Cacoo the right Diagram solution for you? Explore 178 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/145718/Cacoo/reviews --- Cacoo 4.7 (178) [View alternatives](https://www.capterra.com/p/145718/Cacoo/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Cacoo ## Showing most helpful reviews Showing 51-75 of 178 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AP Aloyo P. Office Assistant Business Supplies and Equipment Used the software for: Less than 6 months ### "Best software to manage a company's inflows and outflows " March 25, 2023 5.0 I am solving problems of ease to make reports at the end of each week of business cash flows. This is due to the available features as flowcharts Pros Cacoo is one of the easiest software I can recommend companies to use to manage their businesses in terms of finances. Cacoo is very affordable as to the good services it offers. Cons I find the software fine. Its easy to use therefore the more you learn the easier it becomes to use Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) I was recommended to use it as it's one of the best software to manage business cash flows Review Source VR Verified Reviewer Software Development Analyst Telecommunications Used the software for: 2+ years ### "Cacoo is very easy to learn and easy to use, with commendable customer support." November 23, 2017 5.0 Pros Updates in real-time with collaboration features (chat, etc.). Provides local history to easily undo actions, and version control to track major changes. Basic objects are highly customizable via Inspector tab. Efficient for working by yourself or with a large group/team. Cons Currently unable to add new connection points to shapes. Would be helpful if compatibility with similar tools (eg. Visio) is available. Review Source VR Verified Reviewer Senior Software Architect Computer Software Used the software for: 2+ years ### "Easy to use for simple diagrams" November 6, 2018 4.0 Software system architecture and design diagrams. Collaborating with teams across the globe. Pros The ease of use. It is simple and might not include all the fancy features of desktop apps like Visio and Omnigraffle but the fact that it is online and collaborative makes it perfect for sharing and collaborating across global teams. Cons Nothing specific comes to mind. More features are always nice but nothing specific I am missing. Review Source VR Verified Reviewer Technical Director Design Used the software for: 2+ years ### "One of the Best Application to Recommend" January 8, 2019 5.0 I use cacoo to do all my project flow chart since Degree to Master to Working. Always recommend Cacoo to all my colleague. Best Application ever. Pros 1) Easy to use 2) Make everything more efficient 3) Visualize tools, easy to understanding 4) Can be work with team Cons 1) Not suitable for using while in slow internet connection 2) Prefer to have "Snap Tools", so that "Line" can get more accurate with others Review Source JW Joshua W. Infrastructure Administrator Information Services Used the software for: Less than 6 months ### "Ditch Vizio, use Cacoo" May 2, 2022 5.0 I've been trying to switch everyone I know to this software since I found it. Pros The best part about Cacoo and what makes it stand out above the rest is the real-time collaboration feature. Cons There's not really much guidance on certain minor features when it comes to operation of Cacoo. Review Source Yu Wei C. Backend Engineer Information Technology and Services Used the software for: 2+ years ### "My love and hate tools." October 23, 2018 5.0 Pros My favorite software is the Shapes, I can easy to find the match shape and using on my graph in the min time. Cons My least favorite is the Elbow Line. I use a lot and copy the elbow line to connect the shape. sometime when I modify elbow line to up-down or lift-right. it will output Lightning type. Review Source VR Verified Reviewer Software Consultant Computer Software Used the software for: 2+ years ### "Good tool" October 23, 2018 5.0 Very good experience. Pros \- Multiple users can edit one diagram at the same time. - Functionality to "play" diagrams like a presentation. - Nice export options (pdf, png) - easy to share with other users Cons In the past, Cacoo was using Flash but they've already migrated to HTML so, no Cons for me. Review Source MU Maurice U. Tendering Civil Engineering Used the software for: 6-12 months ### "Maurice Usoro" June 30, 2023 5.0 Pros Effective response to their customers thereby making it more efficient. Cons None to complain about yet. Services very exceptional Review Source VR Verified Reviewer CEO Real Estate Used the software for: 1-2 years ### "Review" October 23, 2018 4.0 Pretty good. I am still here and there are a lot of options out there. I think your price point is the main reason. Pros I can make a quick diagram for my dev team. Easy to use and understand. Cons I wish the icons like the AWS icons displayed the name of the icon. I think it is a waste of time to have to enter AWS Cognito. Need way better mobile wireframe icons. You need to group your icons based on devices, frameworks, or operating systems. Review Source Hubert K. PDG Marketing and Advertising Used the software for: 6-12 months ### "Exceptionnel" November 24, 2023 4.0 Pros Il permet de faire des organigrammes et cartographies Cons Les données sont difficiles à trouver après les travaux Review Source JH Jenny H. Cloud Developer Non-Profit Organization Management Used the software for: 6-12 months ### "A lifesaver for the diagrammatic expert and process-flow-impaired" April 23, 2017 5.0 After using Visio at work for process flows for several years, I signed up for a free version of Cacoo specifically to mock up some wireframes. I've since started using it for all of my business needs, from diagramming swim lanes for documenting process flows, and I can't imagine life with out it. It's incredibly simple to use, and the free version is full-featured enough to really get a sense of what the tool capable of. The one time I had to ask support for help on a sharing feature they were responsive and knowledgeable. I've hooked a few other coworkers after just by sharing the awesome visual representations I was able to create and we're trying to get it adopted as the standard at our company. Such a time saver and it's improved the quality of my documentation and presentations immensely! Pros Ease of use, ease of sharing and exporting Cons Different keyboard shortcuts for quick actions (e.g. ctrl + c doesn't always work to copy, so I try to remember to use ctrl + d instead to duplicate, but it throws me off for a second each time)Lo Review Source VR Verified Reviewer Photographer Media Production Used the software for: Less than 6 months ### "An online diagram Maker." December 30, 2019 4.0 A web-based application that can be accessed from anywhere in a very convenient way to work. I just bring my atom computer and that's it, I can build any mind map immediately with cacoo. Pros A mind map or diagram is very important in my business. The standardized icons and workflow are really very helpful. When getting from photoshop it is really a relief that all icons are really familiar. For a basic diagram, it really does a great job. Online sharing job eliminates needs to upload again to cloud. Sharing embedded with Iframe is very handy when sharing on a WordPress blog. Not uploading to the server means less bandwidth consumption and resource. The browser-based application makes my work simple. Cons I need to use a bit powerful computer to use it cacoo, my atom processor does the job terribly. Using a good computer needed for flawless performance. Review Source JT Jens T. technical Editor Internet Used the software for: 2+ years ### "Best webbased Mockup- and Flowchart tool" March 18, 2019 5.0 I really like to work with Cacoo as I don't have similar Tools like Visio. It is a good platform to be creative. For Example I have used it to create a Gaming Board as a base for an upcoming Board Game. Pros This Software is really easy to use and is based on the most popular processes for building strong Flowcharts, Diagrams and Mockups. There are very many Icons and graphics to use Cons As it is a webbased Software in some circumstances it is a little slow. and of course you only can use it on big Screens. It should have better performance on Tablets like iPad. Review Source RM Ronnie M. Director Internet Used the software for: 2+ years ### "Quick and Easy to Understand Diagramming" July 8, 2023 5.0 So easy I don't give it much thought. Just go to it and do the job. Pros When I need a quick diagram, even a complex one, Cacoo gets results fast, and it's so clear, the target audience ask what tool I use. Cons Hmmm??? Cacoo can't read my mind and do it for me? Review Source VR Verified Reviewer Lider de Marca Telecommunications Used the software for: 1-2 years ### "Very useful" December 18, 2018 5.0 It has been very useful and I use it more than Visio. Pros The variety of stencils you can use for every type of diagram Cons The use of tables is still weak. Is not easy to perform all the common functions for a table like add/remove columns or rows Review Source VR Verified Reviewer Senior Data Scientist Internet Used the software for: 2+ years ### "Very user-friendly " June 16, 2020 5.0 Pros It is easy to use, very intuitive design Cons It would be fantastic if they can offer more mathematical symbols. Review Source EM Ezeckiel M. Journaliste Broadcast Media Used the software for: 6-12 months ### "Une grande aide cet outil" November 15, 2023 4.0 Pros tres important dans pour un travail en groupe Cons ne repond pas correctement lors des visios Review Source FM Fabiana M. supervisor Human Resources Used the software for: 2+ years ### "Elaboração Organogramas" April 14, 2023 5.0 foi a única ferramenta que encontrei até hoje que consigo criar as caixas, arrastar linhas e fazer conexões sem desconfigurar Pros Produto facil de usar para elaborar organograma, simples para baixar e compartilhar o documento Cons acho que a opção de gráfico poderia ser modernizado, mas atende o que necessito Review Source GP Garrett P. WLAN Engineer Information Technology and Services Used the software for: 2+ years ### "Excellent Diagram Tool for a team" November 5, 2020 5.0 Our network diagrams are maintained to a much higher level than with previous tools. The speed with which we can build out diagrams allows us to provide visual aids to prospective customers very quickly and easily. Pros Very pleased with how simple it is to add custom object and integrate them into our workflow. Edits are intuitive and straightforward. Easy to train and onboard new users. Cons Biggest gripe about the software is the handling of transparency when adding objects. There's some level of frustration with trying to 'connect' objects with lines in our diagrams with the aforementioned (poor) transparency handling. Review Source Miguel Eduardo R. Jr. Developer Computer Software Used the software for: 6-12 months ### "Very useful" July 29, 2019 5.0 I notice that make changes in the diagrams are very easy and quick, so, it's helpful when a mistake must be corrected immediately. Pros You don't need to pay to try it out. It's very easy to use and covers a lot of things to make elegant diagrams Cons It's not completely responsive on some mobile devices. Review Source DP Diana P. Studium Director Education Management Used the software for: 2+ years ### "Eassy to use" April 15, 2019 5.0 With the free version you can save your map to an image. This tool is useful to help students organize their ideas when they are working on a project collaboratively. Pros Cacoo allows me to organize my ideas in an easy way. It is very user friendly. The features that I like the most are the templates and the diversity of icons that I can insert in my mind-map. Cons Unfortunately you have to pay to print your mind map or to save it to a PDF file. Review Source Scott K. Instructor Higher Education Used the software for: 6-12 months ### "Research and mapping" February 18, 2019 5.0 Pros Of all of the different spatial mapping options I tried, Cacoo offered the cleanest and most flexible creative experience. It easily handled both representing my qualitative research analysis and the gymnastics group routines I designed. Cons A few more features would be helpful, such as some auto alignment and spacing features. Review Source CC Chiara C. Associate Project Director Media Production Used the software for: 2+ years ### "One of the best wireframing tools out there!" February 11, 2019 5.0 I have been using Cacoo for creating charts, diagrams, site maps, site architecture and to create images to use in presentations to take people through really complex concepts in a very user friendly and clear way Pros I've been using Cacoo for over 7 years now and I still love it and prefer to most other online tools I've tried. It's good value in terms of price but provides an impeccable service and it's completely based online so it's very handy both for collaboration, back ups and can be used pretty much from anywhere. Cons the only thing I'd like for them to improve is the image manipulation tool Review Source Márcio A. Founder E-Learning Used the software for: 2+ years ### "Amazing, simple and easy to use" November 26, 2019 5.0 I use it mainly to make mindmaps, some wireframes and to design the fluxogram of apps. Pros It´s very intuitive, its interface is getting better every day with UX improvements. It just does what it´s supposed to do. Cons I don´t have any complaints. The one improvement that I wish is a keyboard shortcut for zooming in an out. Review Source PE Paul E. Senior Engineer Computer Software Used the software for: 6-12 months ### "Great product overall" April 21, 2020 4.0 Overall very pleased with this product and would recommend it. Pros Ease of use. Rich feature set. Great collaboration tool with simultaneous editing. Centralizing and saving all our whiteboard sessions is a huge value to our team. Cons Live support via chatbot can be a bit unresponsive. Minor problems with adding users. Review Source Similar Products Featured