# Page 7 | Cacoo Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 7 - Is Cacoo the right Diagram solution for you? Explore 178 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/145718/Cacoo/reviews

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Cacoo

4.7 (178)

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Last updated March 13th, 2026

# Page 7 - Reviews of Cacoo

## Showing most helpful reviews

Showing 151-175 of 178 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AV

ANDREW V.  
Consulting Member of Technical Staff  
Computer Software  
Used the software for: 2+ years

### "Great Tool for diagramming"

February 19, 2019

5.0

Very easy to crafts my diagrams to get the idea of my architecture across.

Pros

Easy to use, everything is stored online.

Cons

Left hand of chart side gets covered up some times by tools window.

Review Source

VR

Verified Reviewer  
Programador  
Computer Software  
Used the software for: I used a free trial

### "Full service and fantastic"

September 17, 2019

5.0

Solve academic problems and personal projects using as needed

Pros

The large amount of templates to help in projects, being online do not lose my projects and ease of use.

Cons

Poor export quality of a png file sometimes hurts a little

Review Source

VR

Verified Reviewer  
Project Analyst  
Information Technology and Services  
Used the software for: Less than 6 months

### "Great Tool"

March 11, 2019

5.0

I used to map some enterprise process and the diagram visual was amazing!

Pros

Cacoo is a great tool. Your diagrams are not the same after using it. They are more friendly and good to see. It is also easy to use.

Cons

I don't like using it with BPMN. It is missing some elements or I couldn't find them.

Review Source

KW

Kevin W.  
Founder/Owner  
  
Used the software for: 2+ years

### "Love this software; very easy-to-use and the price is definitely right."

December 20, 2017

5.0

Pros

Super intuitive; love that you can come right in and everything performs just like you think it should.

Review Source

SM

Sana M.  
  
  
Used the software for:

### "Basic tool for flowcharts and swim lanes"

April 24, 2017

4.0

I have recently started using it. It seems quite basic but gets the job done. I only use it to create flow diagrams and I usually start with a template. Some of the features like saving version 2 and so on are very unclear. Chat is deceptive since it's not always active, which means you won't always get a response.

Review Source

VR

Verified Reviewer  
Gerente sénior de programa  
Information Technology and Services  
Used the software for: I used a free trial

### "Cacco review mexico"

October 23, 2018

5.0

Help me to show my projects advances helps alot

Pros

Easy to use and elements to diagram and help me on presentations

Cons

Limit of diagrams i need to use more but i understand the pay wall

Review Source

KB

Kevin B.  
Product Owner  
Consumer Goods  
Used the software for: 1-2 years

### "It does the work. For free"

February 25, 2019

4.0

Pros

Easy to use. Easy to learn. You can share your documents (up to 5 on free plan)

Cons

Arrows. I mean. We all need arrows but they're spinning around sometimes. Don't know why. And doesn't happen everytime. It is a minor annoyance, though

Review Source

VR

Verified Reviewer  
Sr. Network Engineer  
Financial Services  
Used the software for: Less than 6 months

### "Very easy to use"

June 10, 2019

5.0

Pros

Unlike VISIO, this web app is very intuitive and easy to use. Can express most of my drawing needs.

Cons

At times - too simple. cant add visio stencile.

Review Source

Carlos M.  
Civil engenieer in Informatics and telecomunications  
Computer Hardware  
Used the software for: I used a free trial

### "N I C E S O F T W A R E"

July 30, 2019

5.0

N I C E S O F T W A R E

Pros

it have a simple use and very friendly with users

Cons

NEVER CHANGE IT AGAIN, it was awful to understand again the same software

Review Source

RK

Rafał K.  
System Designer  
Media Production  
Used the software for: I used a free trial

### "Totaly recomended"

June 17, 2019

5.0

I create a lot of documentation of technical information systems. Thanks to Cacoo, I do it quickly and consistently.

Pros

Very easy to use. Available on different devices from the browser.

Cons

Large library available. I create graphs simply and quickly.

Review Source

MV

Miguel V.  
Business Manager  
Computer Software  
Used the software for: 6-12 months

### "Copy / Paste"

June 24, 2019

4.0

Good, I have not had greater difficulty, an excellent tool to design processes.

Pros

The easy way to insert objects inserted into the application

Cons

No es posible el copiar y pegar para imagenes externas

Review Source

VR

Verified Reviewer  
Estagiário  
Computer Software  
Used the software for: I used a free trial

### "An easy way to make diagrams"

April 1, 2019

5.0

Pros

That application make possible for any user write any kind of diagram, without complications

Cons

Hasn't translations to portuguese, just it

Review Source

VR

Verified Reviewer  
Student  
Information Technology and Services  
Used the software for: I used a free trial

### "Cacoo Review"

April 1, 2019

5.0

Pros

It has everything you need - started from the UML signs to the icons for designing a web app.

Cons

Connecting objects with lines only works with the presetted connectors

Review Source

CL

Chuan L.  
  
  
Used the software for:

### "Great for wireframing "

February 3, 2017

5.0

I mostly use it for wireframing new product updates to work with designer and dev. Lots of useful functions once you get the hang of the app

Pros

multiple users can work on it together at the same time

Cons

some templates can be updated

Review Source

KB

Karolina B.  
MA Consultant  
Marketing and Advertising  
Used the software for: 6-12 months

### "Best tool for diagrams"

June 17, 2019

5.0

Pros

It is so easy to use and so useful. It helps to plan and present a lot of things for clients.

Cons

There is nothing negative I could find so far about this tool.

Review Source

RH

Rachel H.  
Student  
Mechanical or Industrial Engineering  
Used the software for: Less than 6 months

### "Cacoo Review"

November 18, 2020

5.0

Pros

I liked that I could easily map out information and ideas in a visual way

Cons

I felt like the integration of Cacoo into my process took some time

Review Source

WC

Wang C.  
software engineer  
Computer Software  
Used the software for: 1-2 years

### "Cacoo experiment"

January 22, 2019

4.0

In summary, it's good for me!

Pros

Graphical User Interface is designed very well!

Cons

I think that you could provide more module to the user, not only about software but also another scope.

Review Source

GP

Gert-Robert P.  
Student  
Education Management  
Used the software for: Less than 6 months

### "Cacoo review"

March 31, 2019

5.0

Pros

I liked the simplicity, responsiveness and how easy it is to get the job done

Cons

No cons caught my eye at the moment. I havent used the software enormous amounts either.

Review Source

CL

Claudio L.  
Software Developer  
Computer Software  
Used the software for: 6-12 months

### "A very intuitive and useful software"

May 9, 2019

5.0

Pros

It lets you draw everything you want with an very intuitive User Interface.

Cons

Nothing, it's perfect for what I need to do.

Review Source

MK

Marc K.  
Ingenieur Commercial  
Telecommunications  
Used the software for: I used a free trial

### "Perfect mind maper"

June 10, 2019

5.0

Very simple to use. Teamwork ready!

Pros

Easy to use, great interface. PNG support!

Cons

Only via browser use. Doesn’t works with all browsers.

Review Source

GM

Guilherme M.  
Software Architect  
Education Management  
Used the software for: I used a free trial

### "Excellent for software architecture design "

April 30, 2019

5.0

Pros

The example that software provided is helpful.

Cons

Sometimes, the software in a web is slowly, but it make a unsual.

Review Source

JM

Juan M.  
IT Consultant  
Information Technology and Services  
Used the software for: I used a free trial

### "Great online Product"

November 10, 2020

5.0

I'm creating great illustrations, that overall help transfer knowledge or ideas much better than with other means.

Pros

I used Cacoo to try out their features, and I think it is a great tool to create graphic content, specially if you need to do presentations, marketing as it provides great opportunities to develop great illustrations.

Cons

I think it will be better to have a personal use license that allows non-commercial or NGO use of the software.

Review Source

tA

tanguy A.  
Manager  
Industrial Automation  
Used the software for: I used a free trial

### "Good !"

June 10, 2019

5.0

Shema

Pros

Good application ! Many logo and possible to change it

Cons

Interface can be better, and it’s a little slow

Review Source

GB

Gregg B.  
CEO  
Design  
Used the software for: I used a free trial

### "Great software to sitemap a website"

July 30, 2019

5.0

At the beginning of any website we have to map it out to show a client what will be covered. This is done in the estimation process. So literally everyone is on the same page. We have trained interns to use Cacoo and they seem to pick it up on their own and use.

Pros

It is easy to use and set up. Very self intuitive.

Cons

No complaints really. If any I would say that I wish we could save out the chart as a PDF and not just a png file.

Reason for choosing Cacoo

easy to use and free.

Review Source

NL

Nguyen L.  
Developer  
Computer Software  
Used the software for: I used a free trial

### "Usefull software for design UI and Database"

February 25, 2019

4.0

Pros

This software has most of features, shapes that I need to design UI and database

Cons

UI of website is not good enough. And I want shapes in the design mode is more beautiful

Review Source

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